| Address: Meerut, Uttar Pradesh, 250001 |
| Website: www.justdial.com |
I have given an ad to Just Dial
their executive Mr. Sushil comes to me and show the demo of their site
1. I agree to place ad and told him to check my company categories (i pay on 17 december rs. 6027)
2. i told him that i need the same category that other company have that are working in same field (as im not able to check this as im new to this site),
3. he told me that he check the category the same category available in my company, and also he told me that more categories also can be added later too.
4. but after some days my friend tell me that the main categories are not availble
5. then he get cross check the categories, and i realize that in my company the categories not available that are in another company
6. then i have contact mr. sushil (advisor working at meerut) on 25/12/15 he told me that they will get add the categories,
8. he also told me that my advt. is not live so it will be change
7. and on 29/12/15 i got the activation mail, and i could not found the categories that i needed
8. and on contacted to various peoples of just dial, delhi ms. yogita, and mr. saurabh (manager) i could not get resolution
9. and on 7-1-16 i got an mail in that company saying that the category could not be added, still i call yogita (the sales girl that book my advt on phone and arrange mr. sushil to meet with me) to change category or refund my money, she told me to do best that can be.
so i need to refund my money, bcz the category they provided me, not giving me the enquiries for my business.
peoples involved:-
Mr. Sushil (advisor at Meerut) [protected]
Ms. Yogita Delhi Sales [protected] (may this number is shared by some staff also, u can call for yogita)
Mr. Saurabh Manager Delhi [protected]
PS: the total dispute arised by mr. sushil, bcz;
1. he told me that my company and other company has same category, but it was not the same
2. he told me also that category can be change later also, but it cant be change according to company management
Jan 9, 2018
Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response Hi Gaurav, ,
Your issue was attended. For any further query uou can always contact us on our customer service team on [protected]
Team JD
in secont incident after 2 months just dial again started calling me for paid listing i asked them i dont want it as i dint get any benifit last time but this time they came with a new trick they said we have a new fixed position system and you will get 1st position above all and your area in cheapest price its the best bla bla some girl named Priyanka from sectore 34 chandigarh justdial office was calling me like mad after many calls and forcing i agreed to meet the executive to know the details and a guy named Jagdeep Singh came to my office and told me that i will get first position in tri city in my selected categories and all i was pretty convinced as the categories and services i was been told they seemed nice and benificial and agreed to the person and after giving a check of 2300 on 11/2/16 to him i received an email regarding my contract on 12/2/16 and to my surprise it had different categories and the positions were also below then 5, 6 listings i called this Jagdeep singh and he said i will see to it but nothing happened i again called but he stopped ansring my calls and then i called priyanka she asked me to send her email i emaild her the details 2 times on 13/2/16 and on 14/2/16 but after that even she dint talked wid me and nothing happened and on 17/2/16 my contract went live with wrong categories money was deducted from bank account and i kept on calling justdial customer care for several days but nothing happened i received some calls from deir management saying we cant do anything and you have to pay more if you want the said categories and there is no refund or stop system i again lost 2300rs and now they are not even stopping my ecs even after calling them again and again i am just bieng told you will receive a call from our management, in the end the money i paid is lost can say stolen by justdial by cheating me, now am thinking about going to consumer court agains justdial and please note this is a complete fraud company and you can google there are thousands of small hard working businessmen who are bieng cheated and looted by justdial everyday and there is nothing they can do, they send sales people who give wrong information make fake promises and lie about their services and the management and back end is just to collect money and they dont even care to resolve any problem or to provide any help or refund at all, they dont even loot you once they will sign you in ecs which means they will keep on deducting money from your bank account every month and you wont be able to stop them as they wont even reply back or wont stop the ecs so i please request you or anyone who is reading to never pay justdial anything or never listen to their lies and stop this company in any way if you can and also please never ever search anything on just dial for anything, i am no rival of just dial or fake person you can contact me anytime on given details and also can google for my business thank you..
Nitin Goyal, [protected]@yahoo.com
Mohali Interiors
[protected]