JustDial.com Complaints & Reviews

I am a resident of Gandhinagar Gujarat. Which is not a village and yes JustDial has this location in there select list for Grocery column.
I placed an order of 5 items on around 27th April (do not have the exact date since their site just does not show order history easily) and it wasn't delivered. Then i received a call from JustDial Mumbai that the order could not be delivered we will try the next day I said fine. Even the next day I did not receive anything then I got a call stating items are not available now so we would have to cancel your order, I said ok.
I then tried after a couple of weeks again and the Grocery section showed all the items I needed as available so I placed the order. But I did not receive a single item out of it, though this time I got a message that someone would come to deliver the order, but I waited and waited and waited neither did I receive any call after that now any update.

Point 1 Why do you show items on site when they aren't available
2 If I have placed an order at least inform me what's going on
3 If I get a message that someone would come and deliver the items then he surely has got the products, so why did he not some.
4 Add a user friendly feature to your site where we can at least check what we ordered last and where is it now, what's happening with it

This is not acceptable

This is waseem ahmad. My contact number is [protected]. I have a complaint against just dial.


From just dial i looked for people who can install camera with dvr on 7th of may 16 for my office located in laxmi nagar delhi 110092. From the just dial contacts i got the call from{ sai securities +[protected]
A 523, mayur vihar, delhi - 110091, achraya niketan market (Map)
Cctv installation services, cctv repair }
I choose them for the camera installation where in a hard disk was also required. Sai securities took rs 3500 from me and then provided me a hard disk which never worked. When i checked the serial number for the hard disk online it has already expired in jan 16.
When they visited me for the 1st time by 10th of may 2016 to install the camera, they asked for the money (Rs 3500) they said the cost is for hard disk which i gave them, they put in the hard disk in the dvr. It was late night by 9 pm when the installation was not complete, they committed they will come the very next day to complete the installation and will show me everything functional which never happened.
After taking rs 3500 they never returned back. I have called them including (S kumar - who was dealing with me from the 1st day — [protected] // [protected]) several times from different phone numbers. The moment they hear my voice they hang up the call.
I tried to visit the address which he has mentioned with just dial i found that's an incorrect address. There is no shop by the number a 523 in achraya niketan market.
This is the 2nd case with me which has made a distrust for just dial. Kindly help to either get my money back or to get me a correct hard drive with service.
Its been more than a month that i am suffering my time,. My work is getting delayed and its causing a huge distrust in me for just dial. Now i have completely understood that just dial is fraud. They just cheat people with the help of their service providers. They do not inquire before hiring any service provider whether they are legitimate or not. The service provider address is incorrect on the website. Without inquiring about anything they just allow their service providers to cheat people. Just to make money this is a wrong practice by them.

This is a harassment for me. I am being tortured mentally, emotionally and monetarily. Though i took the services from them using just dial i want just dial to help me fix my concern or get me the money back.
It has crossed the limit of my patience wherein my work is getting impact. From last 30 days i am without a security as the cctv is not set properly and there is no working hard drive to record the instances.
If god forbid anything happens just dial will be held responsible for the same.

The money which they took from me without providing any services is hard earned money. Moreover i called just dial several times hoping that they will help me wherein i invested more money with them along with time, where in they denied, they said they cannot help me.

I have emailed just dial several times where in they did not responded to any of my email.

Kindly help

At your link if we search body massage in jaipur we get shalini spa and massage center at tonk road. This address belongs to us and there is no such spa and massage center any time. By your listing we are very much puzzled to refuse the persons that there is no such massage center. All my nearand dear who seen it says that you are not doing good job, tumhe iski kya jarurat thi,. I am complain many time at your call cewnter but they get assurance to remove it but it does not removed. By this address related to spa and massage center which seems unethical i lost my image in society. Your llisting on web is available at large and my explaination has very little area so the negative image spread very high. Please delete this address : 44 jawahar nagar colony near glass factory tonk road jaipur.
If its not do so then you will be responsible for any image loss o[censored]s.

I had registered a monthly plan with Just Dial on may the 21st wherein they said that my details would be given to callers asking for the service.there was wrong commitment made by the executive . I wanted to cancel the same but they are ignoring and not bothered i I have also sent a mail to their CEO but he is also not bothered.

My request beware of this fraud Company

I searched carpenter in Kharghar I got many numbers, I tried 2 or 3 all were talking like they are not carpenter they are interior decorator, they do not give service, so I just request just dial that don't waste our time and money...put real service provider name and properly enquire abt it...39930896, this fellow didn't talk normally and insulted me ...I will go for some other complaint agency against just dial

I have enrolled my business with just dial 45 days back after i spoke to the marketing department who promised me that i will get good number of leads. but after the information got published online i started getting only irrelevant call leads which are not useful to my business. I discussed the issue with the concerned team again and again. I tried calling the marketing executive Deepak who is not responding, later on i spoke to customer complaint executives they said in order to reduce the visibility in JD i need to pay them again.I have already paid 30, 000rs and not getting any useful calls now just to reduce the visibility in for callers they are demanding money. I am trying to catch up the concerned department but nobody bothers to solve the issue and nobody is responding. Now i want to cancel the service, i am not getting any suitable place to raise this issue.

Hello,
i m fan of just dial i use much more services of just dial.
so i planed to post free add on it and posted details aftr that i got a call from
Ranjana gayakwad madam.they told me all information about service.
and according to me said " then i need time to think "
madam say i will call u tomorrow. bt i need to see real effect of free add sobi said them i need some time if i get good responce thn indefinitely join.
on it madam says me " WHO WANT JON THEY JOIN IMMEDIATELY N JINKO JOIN NAE KARNA VO ASE BAHOT SE REASON DUNDATE HE "
Its not a convincing language or its not a proper way to talk with customer.
its request to just dial plz tel executives to respect customer.
dont over force or pressures customer otherwise they feel uncomfortable n disappointing from it...
plz take some action on it...

I had taken the services of just dial in the month of march by paying 3 months down payment online of 6000 approx amount, sales team came up with new product to sale for which i gave cheque, but asked them to call me before issuing the cheque, i said not to go ahead with the services i will continue my old services, but to my surprise my services are blocked from 9th may 2016 and when i called them on 16th may customer care sr manager mr james promised to solve the issues and revert within48hrs but as expected no reply for 4 days. I called back on 21st narrated the entire story again got a reply that we shall call back within 24 hrs, to my surprise no calls for 3 days, again i had to call on 25th may 2016 because i have paid the amount to the company why will they call, still waiting for the reply from them.
Feels sorry for a company whos brand ambassador is shri amitabh bachan

We are listed with justdial as Hotel Nisa & Banquet Hall. But later we came to know that their reprensative Mr. Deepak has again listed our hotel as "Hotel Nisha" which is false, it is Hotel Nisa. For this second listing an ECS of Rs. 756 is deducted from our account every month from Aug 2015 which was again not told to us. They had put a keyword for our hotel "ranging 500 to 1000" which is completely wrong and because of which we did not get any proper enquiry.This we can say that we have been cheated by your reprenstative.

We ordered convex mirror to Mase enterprises Pammal referred by Justdial, but they not even lifting the phone. we have processed advance payment and it has been sent through courier. They were responding till the payment status once it reached none of them is picking and some number it is stating as the number has been disconnected. Since this is for Industrial purpose our management is putting lot of pressure. please support

Hi,
One of our channel partner in raipur, chattisgargh is using your paid services for promoting our brand & its products. But from few months it has been noticed that some other dealer (M/s maruti trade links, raipur) is using our brand name for getting inquiries & promoting his company in the market. Due to this we have faced some problems from client side, as either their inquiries get diverted or lost because of these activities.
Related to this issue our channel partner had already raised a complaint at your side but no action has been taken yet.
Request you to clear this matter as soon as possible.

We ourselves are a foreign exchange aggregator company. on persistence by Just dial, we agrred to place a banner in mumbai on their website. The leads poured in. We agreed for paying more money to place 3 additional banners -2 in mumbai and 2 in delhi.It was then that the leads stopped. Multiple emails, came back unanswered. Infact, we were later informed that we only have 3 banners running and not 4. All this while the money was paid and we were later informed that no cancellation can happen.
We also came to know later, through just dial competitors that they operate on a pin code model, so even when we paid the money to get leads from entire Mumbai and delhi, we would only get leads from ghatkopar which was our registered address. Infact, since we do not have an office in delhi, ( we do all our business from Mumbai), we never got a single lead. Important information was withheld by the sales executive that has lead us to loose precious money.

hi I am R Sharma reg mob no [protected]

I am using just dial service since quiet long now more than 10 yrs, I was very much satisfied with the service and information but, since last few times I believe, you people are commercialized to such an extent that without checking the background and quality, you are providing ratings and recommending fraud co run by hooligans and rowdies who dont have any manners, they are nothing but cheaters

I need to file a complaint against a co AND DEMANDED ITS IMMEDIATE BLACK LISTING
Hsr Travel World
+(91)-[protected], +(91)-[protected] No 145, 24th Cross, 24th Main, HSR Layout Sector 2, Bangalore - 560102, Near Hsr Club(Map)that was recommended by you for my inquiry for tour operators for ooty, I got a call from him about it and he had proposed a a complete tour package for family of 6 people at 20k, with hotel stay at sapphire garden view hotel, ac innova cab and sight seeying with expert driver from 29th April to 2may 2016 ( please find the attached mail sent by him on which we agreed upon ), I have cancelled 3 other tour operator, due to your ratings for this operator, but to my surprise, at the very last movement, he told me that he cant provide accommodation in that hotel and I have to pay more for other hotel, nakshatra grand at 22k, as everything was ready, and i was left with no other option, i have agreed upon, but i was little skeptic about the info about this new hotel as it was really shabby and not upto the mark specially for the family, but he assured me it was good, moreover he called it far better than the previous one, than to my surprise the driver was so naive that he dont know anything about the route etc and so we have to wait for 2 hours in the morning for the gate to open for the reserve . at 7 we reach ooty, but the driver was totally unaware where to go, hotel whereabouts etc, i was quiet shocked to see such mismanagement, than somehow we reach that hotel nakshatra grand, but that was totally different, it was some cheap bachelors lodge, and that too was soo shabby and no availability was there, despite of fixing everything beforehand, and this guy girish, the owner of hsr tour, was so abusing and rude he had crossed all the limits of decency and got so much guts to tell us that, rooms are not available right now, than go and sleep on roads, now you can imagine the level of pathetickness from this rascal, as I have mentioned before i was travelling with my family, I was so much embarrassed and i was left with no other option than to book the rooms
immidiately in some other hotel, without thinking of the cost, i took 2 rooms in some nearby hotel MAJESTIC CROWN at 3.5k /night and total i spent 14 thousand for 2 nights . and this girish fellow switched off the mobile, and i was in complete mess, spoiling all the festivities mood, after this, i was expecting atleast driver should be expert and know the place very well, so that he could take us to the sight seeing as per the itinary, but to y surprise, that driver knows damn about the place, and whatever place we want to go, he was making one excuse or the other like raods are not good, no water in waterfall, so in all we had missed almost all the places, even toy train, rose garden, falls, pykara, and we have to search the lefover places by ourselves through google maps etc - highest peak, dolphin nose etc . The story does not end here, when we reported this to girish about his driver that, we couldnt visit any of the sight seeing that was mentioned in the itinary in 2 days, than he told us to keep the wagon and driver for 1 more day, but that was completely out of question as we all have to resume office from today ie 3may 2016, and so we were left with no other option but to return back, and on 3rd and final day we planned a trip to highest peak, but in the middle his car broke and again the day was wasted and spoiling the whole thing all over again, even the total km in the reading was around 650 kms while returning, that includes going to ooty, coonoor which is 300 km and sight seeing and return, so you can very well imagine how much the wagon travels and the status of sight seeying done, I was really disappointed with it and than another surprise, in the middle of the journey the driver stopped and ask us to give him 10, 000 bucks than only he will complete the journey and so we did that, and as we were already very late, on reacing our place, the driver asked for 4k more for other expenses, despite o[censored]s telling him that we visited nothing over that already spend 14 k for another hotel, and 10 k already given to him, so we should pay only as per the total km ie 650 as per the rate ie 12/km, but that owner girish started threatening us, in most rowdy manner and so we were left with no other option than to provide another 4k to him as he wants charge for some 1000km minimum, but I am really very very disappointed because of this hooliganism and gundaism manner moreover total rs 30k + was wasted due to this mismanagement by this hsr travel that too travelling with my family, spoiling the mood SO I DEMAND BLACK LISTING OF THIS CO SO THAT OTHERS COULD BE SAVE FROM THIS TYPE OF EXPERIENCE, THAT I HAVE FACED because of this travel operator and I also demand my extra 4k given to him that he took forcibly by threatening us, is this the way to treat a customer, i have even inquired, from bookacab, those are charging 14k for sightseeing and innova up and down including driver bata etc but that includes over 1000 km of travelling whereas, this Girish fellow has charged the same amount for 650km without completing the sight seeing and just by threatening us over the phone, so I expect strict and sudden action against this person and definitely BLACK LISTING THIS CO for such pathetic behavior, ELSE THIS WILL BE FINAL SIGN OFF FROM JUST DIAL SERVICES THAT I WAS USING SINCE LAST 10 YEARS, ALMOST EVERYDAY
kindly tell this operator for returning my extra 4k that he took by forcing us /threatning us .

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AFTER WASTING 2 DAYS JUST DIAL COULD NOT PROVIDE ANY SATISFACTORY RESOLUTION, THE LEAST I EXPECT FROM JUST DIAL IF THEY ARE NOT ABLE TO BLACK LIST SUCH CO, KINDLY PROVIDE THE REFUND OF 4K AT MY PLACE ONLY FROM WHERE THE TRAVEL AGENT HAVE COLLECTED 14K, OR THE LEAST I CAN DO IS I CAN PROVIDE MY BANK ACCOUNT DETAILS SO THAT IT COULD BE CREDITED TO MY ACCOUNT, COZ I NEVER VISITED THE CO OFFICE AND I DONT WANT TO EVEN
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despite explaining the whole trauma i have to face by just dial recommeded hsr travel world, and getting the call from siddhartha depicting the travel operator has agreed to refund 4k taken forcefully, i am still waiting for the resolution ill now, kindly talk to the operator to refund the amount ASAP as i have already provided my bank account details to him as currently i am out of station and that's y i need the amount at my place where 14k was collected, i never visited his office / and i dont want to as the person is not right and was giving threat due to which i have to pay chages for 900 km when the actual journey covers only 650 km, as per our last conversation refund was committed to me else blacklist this co for poor service

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DESPITE OF SPENDING HOURS WRITING A COMPLETE MAIL AND EXPLAINING THE JUST DIAL ABOUT THE TRAUMA THAT I HAVE FACED DUE TO THE JUST DIAL RECOMMENDED HSR TRAVEL WORLD FOR OOTY SIGHTSEEING AND TOUR PACKAGE, DESPITE OF GETTING ASSURANCE FROM JUST DIAL FOR THE REFUND FROM HSR TRAVEL FOR THE PATHETIK SERVICES, I EVEN WENT TO THE OFFICE OF THIS FELLOW, BUT STILL I HAVE 'NT GOT ANY RESOLUTION/REFUND THAT WAS PROMISED TO ME FOR 4K, KINDLY LOOK INTO THE MATTER ASAP, AS IT IS ALREADY 10 DAYS OR SO .

Hi, I have given the complaint in the month of March regarding non refund of funds.. but till now the query is not been resolved... they are calling from the customer care saying it will be refunded within 2 or 3 days...


but its not resolved in 2 months alsoooo... please consider the issue as the critical and resolve it as soon as possible...


I am very much disappointed with just dial sevices..

sunmarg coaching for CA & Competitive Exams
[protected]...
sunmarg.[protected]@gmail.com

Hi Team,

We want to stop all the contracts with you i.e. 5 contracts 4 have been already done but 1 payment still goes on.

Its more than 2 months i have requested your team to stop the same but seems like you have no protocols. Abhi Omer is assigned manager when we call him he says call finance team. When we call famous number 888888... and customer care says we are forwarding your call and nobody picks up you guys can check for the number [protected]. I was supposed to get a call from taslim sheque in 5 mins yesterday but seem like too busy that 5 mins have yet not came by.

Let me know a defined process to stop the ECS? As we have done our part to drop you guys a mail and if your team doesnt respond to the same not our problem (refer to screenshot for details). We have already paid the ECS twice if this doest stop here we will move to consumer court.

We hope to hear from you soon. Our patience is drying up.

Regards,
Mathew
Clinic director - 32 dental spa
[protected]

Dear sir/madem, I want to inform you that I taken a just dial package under that package, 1600 Rs. deducts by ECS transaction of 20th of every month. However, after using their service for 3 months, I was not satisfied and called their direct customer support no. [protected] and also sent an email to [protected]@justdial.com for stopping my ECS. The person from customer care told me that he has taken my request and forwarding it to further process. But he also said it will take 10-15 days to stop ECS. I called 10 days before(10th May) thinking it will take 1 or 2 days to stop ECS transaction from my account but they said it takes 10-15 days. Sir, I dont want to pay next ECS thats why I informed them 10 days before.

So, I request you to kindly forward my complaint to just dial's concerned team, so they stop my ECS as soon as possible.

Regards
Gulzar Husain
[protected]
delhifurniture.[protected]@gmail.com

Hi Respected Sir!
Just dial.com is doing lot of fraud
I have closed my business ablelogix in ameerpet hyderabad
and I sent them emails as well as called thier support several time they say that will call back but no one called back and then i finally called them again may 9 several times one customer support lady said that I can not cancel the contract
right now they have charged rs1700 and she said that will charge until the competion of contract i told her that I do not have business and not interested to have thier services but still they charged my kotak mahindra credit card
i clearly told them in various emails before that I do not have business please do not charge me anymore
it looks like they want to steal the hard money of s small business owners
they have charged me for first 3 months and they are not planning to refund also
I want to get the refund of 6000 ruppees and 1700 ruppees
ASAP and they should not charge me in the future
i humbly request the authorities here to grant me justice from fraud company just dial.

-rafi uddin, shaik

This is to bring to everybody’s notice the poor customer service experience we had with just dial, a well established company offering advertising services to clients like us on a paid basis.

A few months back, we bought one of the corporate advertising packages of just dial to promote our services in the delhi and ncr region. After calling them for the package, we were very promptly serviced by their service executive, who...

I just made a complaint recently this morning to refund an unauthorised deduction from my bank a/c.

They called me to refund payment but their refunding procedure is doubtful(Seems to be fraud).

I don't need to provide confidential details like my login id or password to get my refund
Bank pnb, samrala road,
My ac no is: [protected]
Ifsc code is:punb0241600
Name: surjeet singh
Addres: 6755 tibba road ludhiana punjab 141007

Please request them to refund it to my this account.

I visited the justdials office with a grievance couple of days back as they never delivered what was promised. What i saw there was a company which teaches employees at all levels to deceive and extract money by any means possible.
Features of their office
-horrbile behavior
-blaming people within their office for their failure to deliver
-zero ideals
-bad attitude
-zero commitment
When you talk to their representative after they have taken the payment, trust me you get the feeling like your talking to a person who has no soul and would even sell his mother to the highest bidder.

Anyways i'm not here to register a complaint as it is pointless. I will be going directly to court. I have all my conversations with their representatives recorded which is more than enough to prove that what they have done is wrong. All i need is someone to guide me with ways in which i can do this as soon as possible.