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JustDial.com Complaints & Reviews

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Updated: Nov 20, 2025
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2024
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JustDial.com reviews & complaints page 27

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K
Koushal Jat
from Powai, Maharashtra
May 21, 2022
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I did a fasttag recharge on 9 may justdial with SBI credit card. recharge faild but money is not refund.please give a solution
+1 photos
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 23, 2022
JustDial.com Customer Care's response
Hello Koushal,

We are sorry to hear that you have a concern.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Jun 25, 2022
Updated by Koushal Jat
Not any update yet
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    Mr chinmaya sahoo
    May 21, 2022
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    I did Fastag recharge on 18 May, 2022. transaction is in still processing but money deducted from my account. It is above on 48 hours but i don't received my money
    JustDial.com customer support has been notified about the posted complaint.
    Hello Chinmay,

    We are sorry to hear that you have a concern.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      Mr chinmaya sahoo
      May 21, 2022
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      I did Fastag recharge on 18May, 2022. transaction is in still processing but money deducted from my account. Please refund my money asap.
      +1 photos
      JustDial.com customer support has been notified about the posted complaint.
      May 21, 2022
      Updated by Mr chinmaya sahoo
      Can't solve my problem after 3 days alredy completely
      Verified Support
      May 23, 2022
      JustDial.com Customer Care's response
      Hello Chainmaya,

      We are sorry to hear that you have a concern.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
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        Mr chinmaya sahoo
        May 21, 2022
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        I did Fastag recharge on 18 May, 2022. transaction is in still processing but money deducted from my account. Please refund my money asap.
        +1 photos
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2022
        JustDial.com Customer Care's response
        Hello Chinmaya,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          Z
          Zecora
          from Hosur, Tamil Nadu
          May 20, 2022
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          I have a lot of technical issues in developing my website pages in JD Omni. I had a great trust on JD Omni Brand but that just turned out to be a nightmare.

          Despite spending huge money for this customizable website, I need to contact their support team every now and then for resolving a lot of issues while building the website. But in the end, no support delivered & the issue is not resolved at all. Still there are lot of improvements that the website is lagging behind. Without having a proper product, Just Dial is selling its unmatured products to customers and cheating.

          I have also requested them to refund the money for not giving the good software and also poor technical support team, but they denied it.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2022
          JustDial.com Customer Care's response
          Hello Zecora,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
          Your support team got in touch with me and provided a solution that is only temporary. And asked me to compromise with the temporary solution as JUST DIAL did not have a permanent solution.

          After this response received from you, I have 5 more issues occurring as a result of technical glitch in your pathetic platform.
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            M
            mohit3710
            May 20, 2022
            Resolved
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            Resolved

            Please refund my money asap. Transaction is still in processing from last 2 days
            +1 photos
            May 23, 2022
            Complaint marked as Resolved 
            Resolved
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2022
            JustDial.com Customer Care's response
            Hello Mohit,

            We are sorry to hear that you have a concern.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
            My fastag recharge is in processing since morning plz help me
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              M
              mohit3710
              May 20, 2022
              Resolved
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              Resolved

              I did Fastag Recharge on 18th May, 2022. Transaction is still in processing from past 2 days but money deducted from my account. Please refund my money asap
              May 23, 2022
              Complaint marked as Resolved 
              Resolved
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              May 21, 2022
              JustDial.com Customer Care's response
              Hello Mohit,

              We are sorry to hear that you have a concern.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial.
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                M
                Manoj Siyak
                May 19, 2022
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                सर मैने 18 मई को 5000 का fasteg का रिचार्ज किया था लेकिन रिचार्ज अभी तक नहीं मिला है और ना ही कोई रिफंड मिला है--

                JDID (Source_Ref_No) : ORO2J4Z1I4
                Customer Name : Manoj
                Mobile Number : [protected]
                Email ID : NA
                Payment Status : PAID
                Biller Status : PENDING
                Biller ID :
                BBPS Ref No : BD012138BA5AAAGIMN5M
                Transaction Date & T ime :[protected] | 02:05:11 PM
                Bill Date : NA
                Bill Due Date : NA
                Bill Period : NA
                Payment Channel : Mobile
                Payment Method : Wallet
                Operator Name : Paytm Payments Bank FASTag
                Payment ID(BillDeskT xnID): ORO2J4Z1I4
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2022
                JustDial.com Customer Care's response
                Hello Manoj,

                We are sorry to hear that you have a concern.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Have you received the refund ?
                Refund mil gya tumhe ?
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                  S
                  siri fitness siri fitness
                  from Sirsi, Karnataka
                  May 17, 2022
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                  Address: Karnataka

                  Dear team Justdial is cheated our company.
                  They are taken money from our company for national business purposes last month, but still not started services, Justdial is a fraud company. Dint pay any advances amounts to Justdial, now Google is leading markiting company go with Google only. One leady cheated us in Justdial her name is Nandini mob [protected].
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  May 18, 2022
                  JustDial.com Customer Care's response
                  Hello Siri Fitness,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    D
                    Deepcrew0004
                    May 16, 2022
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                    Hi I am deep crew and i have made an ECS contract with Justdial .
                    Now due to some financial issues i would like to stop it but justdial employees are not replying and Please cancel my ECS contract .

                    Deep Crew
                    vivek vihar jaipur
                    email id . [protected]@gmail.com
                    JustDial.com customer support has been notified about the posted complaint.
                    Hello Deep,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
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                      D
                      Decor21 interior
                      May 16, 2022
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                      Address: Gaziabad
                      Website: www.decor21.co.in

                      Hi All,
                      I am Shweta Srivastava and I registered my business on just dial in 2021 dec.As per the executive that visited me (named Mohit Sharma), I can avail the facility (get leads) for 3 month on a payment of 5, 310/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in Jan 2022. I started getting fake leads.

                      Later in March 2022, a deduction of 1, 770/- happened in my bank account. I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, they shared a link to me over WhatsApp and make sure that it will be stopped.But still till today May 16th, they deducted ECS of 1, 770/- from my account.

                      The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months and the amount will deduct from 5, 320/- that I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

                      I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

                      I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this.They have stole my hard earned money. They provide cheap and ridiculous service. It should not happen with others.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      May 18, 2022
                      JustDial.com Customer Care's response
                      Hello Abid,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        Ryhaan jabali
                        May 16, 2022
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                        Address: Trombay

                        Whoever calls from your office to subscribe Justdial Annual scheme, are very annoying, rigid, impolite, although I was interested in purchasing annual scheme.

                        Keeps calling if phone is disconnected. Next time if I get calls once disconnected. I will make sure that I will have to take legal action against.
                        JustDial.com customer support has been notified about the posted complaint.
                        Hello Ryhaan,

                        We are sorry to hear that you have a concern.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
                        Hello Ryhaan,

                        We are sorry to hear that you have a concern.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
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                          T
                          tarunosho
                          from CHENNAI, Tamil Nadu
                          May 16, 2022
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                          Despite informing your back end team to stop our monthly subscription you are still charging Rs.575/- + Rs.20/- EVERY MONTH.

                          WE R TIRED OF INTIMATING YOU.

                          PLS FOR GODS SAKE STOP TAKING OUT MONEY.

                          WE GAVE U AUTOPAYMENT AND NOW WE R SUFFERING.

                          U GUYS ARE SUPER FRAWS
                          JustDial.com customer support has been notified about the posted complaint.
                          Hello Tarun,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            M
                            megha uppal
                            May 16, 2022
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                            Address: Navi Mumbai

                            I have received a call today at 9:30AM mentioning that a fraud is taking place in Gujarat under our company name. Face to Face interviews are conducted and offer letters are given under the company name and then the person just vanishes. Our company has not been operational since last year and no such hiring is taking place

                            Request you to kindly remove our company details from justdial in order to avoid any such further situation.

                            Thank You
                            Megha Uppal
                            [protected]
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 18, 2022
                            JustDial.com Customer Care's response
                            Hello Megha,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              J
                              jr.nadar7
                              May 16, 2022
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                              I subscribed to Just Dial on 18th april 2022, first I paid Rs.1770/- on 18th april, 2nd payment I paid Rs. 3540/- for two months on 5th may, and again on 15th May they deducted Rs. 1770/- by ECS. Not given any intimation before deducting money from my account, Its not even one month now already they taken money for 4 months.

                              The leads they provide are irrelevant to me, I call the clients they are telling that they not enquired for any services. Just dial keep on giving leads but of no use, they are sharing anyones number to me from their database.

                              I want my Amount to be REFUNDED as soon as possible, I DONT want such a fake lead from Just Dial.

                              Not got a single conversion of leads in one month, what's the use of giving payment to Just dial

                              I Request all not to do Contract with JUST DIAL. Its Useless.
                              JustDial.com customer support has been notified about the posted complaint.
                              Hello Nadar,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial.
                              jr.nadar7's [Complaint's author] reply, May 26, 2022
                              I am not able to see your email id. Its in protected mode
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                                SWAPNA SUNIL
                                May 15, 2022
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                                I registered with your company in the month of December.. I did so just to solve the headache caused by your company on name of business. They told me I could pay for two months and if satisfied could continue the tieup with your company. Later they told that I need to pay for a month more so as to start your service. But just after a month I found the tieup unsatisfactory and requested the company for breaking up the tie. But still money was withdrawn from my account again. I complained about the same after, and they told me that they will provide cashless service for few month and then deactivate it . But today again money was debited from my account.
                                This is an unethical and unprofessional action from the company's side. It is very much hurting that my money is being taken even after withdrawal of my consent to continue. I don't want to continue and want to cancel my registration.

                                Kindly do the needful to overcome my grievances and here by cancel my tieup with your company. If possible, return back the money taken from my account after I withdrawn my consent to continue the tie.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                May 16, 2022
                                JustDial.com Customer Care's response
                                "Hello Swapna,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial."
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                                  mohit3710
                                  May 15, 2022
                                  Resolved
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                                  Resolved

                                  I did Fastag recharge on 13 May, 2022. transaction is in still processing but money deducted from my account. Please refund my money asap.
                                  +1 photos
                                  May 20, 2022
                                  Complaint marked as Resolved 
                                  Resolved
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 16, 2022
                                  JustDial.com Customer Care's response
                                  "Hello Mohit,

                                  We are sorry to hear that you have a concern.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial."
                                  Hii Mohit

                                  Can you get your refund
                                  Mera bhi prosess me chal raha h payment
                                  Yes I have received the payment refund after 3 days of the transaction
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                                    Naveen C Paul
                                    May 15, 2022
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                                    2 days before my wife search just to check where to find a good service center to service her laptop after some time she receiving calls from so many shops, and somebody shared her number on adult porn watsup groups. Now every day she receiving calls from Pakistan from all over india
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 16, 2022
                                    JustDial.com Customer Care's response
                                    "Hello Naveen,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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                                      FrustratedAF
                                      from Mumbai, Maharashtra
                                      May 14, 2022
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                                      Please Stop Calling Me I Don't Require JD Services Anymore-
                                      JustDial.com customer support has been notified about the posted complaint.
                                      "Hello Sir,

                                      We are sorry to hear that you have a concern.

                                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial."
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                                        Shubenzo
                                        May 13, 2022
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                                        Hello,

                                        I have made my account on Just Dial and after that they started calling me several times a day, even after telling their sales team 10-15 times to put my number on DND (Do not Disturb) they still kept calling me. Their team is so greedy that they do not even know how to sell plus when I told one of the reps to put my call on DND ( I said do you know how to put my call on DND), he then said "(With Attitude) Nahi aata, aap sikhaayenge - I do not know, you teach me?"

                                        This is the worst company I've ever encountered, they have a section named as Stop receiving calls from us by entering your number and other details in the footer or somewhere on their website. I have also entered those details but they still kept calling me. They don't give anyone their private space, such a foolish company and its people working there, honestly!

                                        I would need this resolved ASAP with my contact no. I am listing down below, if it doesn't get resolved I will have to lodge complain in different areas online and offline, I generally don't have time to do all of these crap but I am very much aggressive towards such annoying behavior whether it be from an individual or a company and so in such cases I have plenty of time to teach them a lesson!

                                        Contact No: [protected]
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 16, 2022
                                        JustDial.com Customer Care's response
                                        "Hello Shubhendu Naiya,

                                        We are sorry to hear that you have a concern.

                                        We have blocked your number from Just dial for sales call.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial."
                                        I am still getting calls from the company even after this reply that they have sent me, I knew they are fool!
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