JustDial.com Complaints & Reviews

Inspite of my regular complaints the is no progress on lead matter
This is very serious affence
We have given stop advice to bank for further payments

In case we do not get any result we will file legal case for fraud and cheating

I have submitted disabling of ECS for my company as 1 year contract is over with Just Dial. In spite of submitting ECS cancellation, I received message that Just Dial cannot disable the ECS and I have to call customer Care.

I have called customer care 5-6 times and each time when I mention the issue they disconnect my call after understanding issue. On one instance they connected me to ECS team - the woman from ECS team also disconnected my call saying she will call me back - I did not receive any call back from Just Dial.

This is quite unexpected behaviour from Justdial and unprofessional !

Please disable my ECS immediately !

My name kamlesh kumar id number 10111840. Justdial company my salary not received and my id deactivate my company office just dail amavadi ahemdabad gujrat so help me

Dear Sir or Madam,
Refer to the below mail for the cancellation of our ECS and our contract. We have sent a request for the same on April 27, 2022, and are following it up with just dial for more than 10 days, but still the ECS cancellation has not been done. Today we spoke to customer service, but it was of no use. She also told us that we would get a call from the concerned department. 12 may is the ECS date and we do not want our ECS to be deducted, so kindly treat this matter as urgent and get our ECS stopped.
Thanks and best regards
Bhawana sachan
Mobile : [protected]
On Mon, May 9, 2022 at 12:03 PM Bhawana Sachan wrote:
Dear sir /madam, We have received the same reply on 02nd of may till date nobody approached us. Very disappointed the way just dial works. We need termination of our ecs immediately, since not satisfied with your work and support. Kindly do the needful urgently Thanks & RegardsBhawana sachan

On Mon, 9 May 2022 at 11:27 AM, [protected]@justdial.com wrote:
Dear Customer, Greetings from Just Dial Limited.With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our department concerned and one of our executives will speak to you on urgent basis.We hope this answers your query regarding ECS cancellation process.
Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.Thanks & Regards,
Priyanka
Customer Service Team
Just Dial Limited
Customer Care Link: https://www.justdial.com/support
Website: www.justdial.com
On[protected]:12:00 wrote:CAUTION: This email originates from outside Just Dial. Please be cautions while opening links or attachments.Dear Madam/Sir, With reference to below mails, we have not received any call from just dialas yet. kindly do the needful at the earliest.thanks & brgds...Bhawana Sachan/diet clinicmob : [protected]On Mon, May 2, 2022 at 1:08 PM [protected]@justdial.com wrote: Dear Mr Dr Bhawana Sachan, Greetings from Just Dial Limited. With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our concerned department and one of our executives will speak to you within 24-48 working hours. Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience. Thanks & Regards, Ayush Sharma Customer Service Team Just Dial Limited Customer Care Link: https://www.justdial.com/cms/customer-care Website: www.justdial.com On[protected]:54:02< bhawana.[protected]@gmail.com > wrote: CAUTION: This email originates from outside Just Dial. Please be cautions while opening links or attachments. Dear Sir/Madam, We have taken a premium package from Just Dial for our sales promotions starting in February 2022, after being approached by Mr. Nagendra who told us that his whole team would support us in our business promotions. Once all the payments and formalities are done, we have been told that Mr. Vinay will be handling our company for any queries or problems that we may have. We are receiving daily irrelevant calls as an inquiry and have had an amount deducted from our account for the same. We complained to Mr. Vinay about this but got no action from his side. He always advises us that he will get the key words changed, but nothing has happened till date. Mr. Nagender is not responding and Mr. Vinay is not able to give any proper solution. Not a single call we received was related to our business since we subscribed to just dial. We are very upset by the service and response from Just Dial. We tried to terminate the ECS, but were advised by the customer service that if we terminate, then the whole amount that we gave will go to waste. Yesterday, we were approached by Mr. Rashid who advised us another plan. If we pay Rs. 3500/- then he will terminate our ECS and Just dial will do promotion for Diet Clinic for another six months. We are really confused by the representatives of Just Dial and feel cheated by the facts they hide while securing business. We have made payments of more than Rs.12000/- since February 2022 not a single useful enquiry for our business. We are very much disappointed by Justdial services. and just want to stop our promotions. best regards Bhawana Sachan Diet Clinic Mobile : [protected]

Justdial is very crual company
Force to work on Sunday, agaist constitution of India.
Employees are Highly unsatisfied.
Poor management and selfish too.

They are white caller frauders .. they give training to their staff that how to cheat customers. I had taken plan for 3 month.

Before taking plan : you can stop it any time.
After 20 days of plan: you cannot escape from that and its lock in for 12 months while i am not satisfied with their leads ( mis leads) !!!

I HAVE CALLED NEMOROUS TIME ON [protected] BUT NO ONE TRY TO SOLVE MY ISSUE OR STOP ECS AS THEY MENTIONED EARLIER. THEY ALL TRIED TO MIS LEAD. I FEEL THAT THEY GIVE TRAINING TO ALL EXECUTIVE THAT HOW TO CHEAT CUSTOMERS.

Their fraud / mis guide expert executive from Ahmedabad office name as below:
Mr ravi raval
Ms prinkal

I was recharging my fastag amount of 2000rs my payment is completed from Amazon but biller status failed i have not recieved refund for my bill payment provide me refund as soon as possible

I had recharge for paytm fastag through amazon pay wallet with just dial, amount got deducted but transaction is in process and not received yet
please resolve this issue

JDID: ORQ9L7V7J5
BBPS Ref No : BD012125BA4AAAF98IT7
Transaction Date & Time :[protected] | 06:32:11 PM
bill amount: 990

I have paid Amount of 3100 rs by doing Fastag recharge on Justdial.com and payment was successful from Amazon pay wallet but bill status showing failed I have not recieved refund for my payment at Justdial.com and no response on customer support on calling and mailing them

I have recharge fastag but showing failed and payment deducted from my account still not refunded plz slove this issue

I have recharged my fastag but recharge failed but payment deducted from account sitll not refund in my account plz slove this

I have been associated with JD for almost a decade and also have been utilising services when required.
I have seen the complete transfformation of JD and feel its a secured and advanced social site.

However with the kind of response got from one of your listed fraud vendor and later by JD associates, i must admit that i am deepaly dejected. I want JD to take accountabilty and address my concern.

Background;
I was searching for aluminium and APC work and got 3 profiles from JD who called back.
This guy Mustafa details shared below reached out and gave quotation.
He promised timely work and asked for advance, i was hesistant but since it JD contact i trusted and gave adavance of Rs 2000/-
After taking money, he started bullying us saying workers are not available, material not available etc and keep on delaying for 4 days.
I was in ugency and because of such cheats lost 4 days, I have a house blessing and because of him delayed.

One of his associates who had worked with him informed me that he is a serial cheat and does this will all.
Also he kept on insisting that wait or he will refund.. the moment when i learnt he was cheat i asked my refund.
after that his true collours were witnessed, he kept on giving different excuses each day on pretext that he will pay.
I sense that he is cheating and somewhere JD is responsible for my fate today.

It is not about Rs 2000/- alone but the fact that many who trust JD are cheated and he needs to be taught a lesson,

I request JD to take action and get my refund with compensation of rs 20000/- as i suffered losses by getting work done at last minute at higher cost in hurry and for the mental stress we underwent.

Mustafa Contact details Details : [protected]

His sons number whose google pay account he asked me to transfer- [protected]

Please also find the payment snapshot in attachment.

Regards,
Diego Pinto
[protected]

Hi,

I had made a payment of[protected] + 18% GST) on 31st July 2021 for a contract of 1 year at the rate of Rs. 1000 p.m. and I was very happy with the services and quality of leads that I was getting.

In the month of March 2022, I got continuous calls from JD sales representatives mentioning that I will be benefitted with services of 75 cities if I upgrade to a state level package at the cost of INR 3000 pm. (Words mentioned were 75 times benefit at just 3 times the cost), I definitely liked it and felled prey for this scam and signed a new contract for the same at an ECS of INR 3540 p.m. (Including GST).
As soon as I signed for this contract, the leads quality failed drastically and I stopped getting proper leads. Also whatever leads I used to get as per previous contract, even that was stopped and it resulted into practically 0% conversion through JD in the entire month.
I continuously reported about this to Mr. Pratik M., who had visited my office to renew the contract, he just mentioned that he will forward the request to the concerned team and get the issue resolved, but it did not happen.

Due to this unsatisfactory service, I decided to stop my current month ECS which was due on 15th April 22.

After the ECS was bounced, on 18th April, I received a call from so called JD accounts department. The representative mentioned that my services are blocked due to non clearance of ECS. Of course I was aware of that, however she mentioned that, "Sir if you opt for a state package, instead of a city package, your amount gets distributed in all the cities providing service hence your are not getting proper leads and the sales representative should have informed you about the same". I had also asked her to share number of Pratik’s supervisor, she mentioned that she will call me back in 2 mins, but I never received a call again from any of your representative.

And that was a shocker for me for sure and it explained why the leads quality dropped all of a sudden as my listing was going somewhere down as compared to my previous listing / ranking.

So, I consider this as a clear example of misguiding the customer to opt for higher amount package with false commitments.

When I asked, to roll back this contact and continue with my previous contract, that would have helped me utilize my funds till July, she mentioned that she cannot do so.

Due to this experience, you are definitely loosing a loyal customer of yours, and I am seriously thinking of opting out of your services and switching over to your competition.

According to me, I have a balance of around 4400 with JD. Expecting a refund of the same of reinstating my previous contract.

Hi
I Manish adlakha resident of g-9 street no 21 jain road bhagwati garden ext Dwarka mor New Delhi 110059 c.no [protected] Actually I called three days back to just dail and I asked the any ac service repair shop contact number who can come to our place and give ac service and one guy came fun refrigeration service repair c.no [protected] and gave the ac wash but did not gave poly bag to the ac motor while washing and took 300 rs from us now ac motor and ac not working I want to inform to the higher management of just dail is it good that you guys register any service provider who don't know the work properly and now I am calling again and again to the customer care of just dail no one is answering they are saying concern departments will contact you in 48 working Hours is that good for your customer this is very bad experience with us I want from just dail please look into it and solve my ac problem and send any one who has the good knowledge of ac. I don't want bare this money.

Thanks
Manish adlakha
contact no [protected]

On repeated reminders just dial still could not give any genuine lead and no enquiry has been recd fr any client
It looks just dial has no network for proper clients. They just misguide the members and cheat money

I m going to close membership, please don't cheat people God will punish you

I have contacted Justdial few minutes ago for having some numbers of transporters for transferring my fridge from Bgarh to Rohtak and as soon my call got disconnected, I have received a call asking for need of a vehicle, I said yes I need and then he asked me my age and I was like what, he said what's your age, I said its 30 then he said I want to have sex with me, What kind of behavior is this ? To whom my number was distributed by justdial.
this is really not tolerable and highly disgusting.
Please take some serious against on this issue.
His no. - [protected]

I am unable to remove my mobile number From Justdial.. please remove the number asap

Hello, my personal mobile number is listed somehow as a paying guest accommodations provider in Delhi. I keep getting calls from your +9179471XXXXXX asking for PG services. This is become annoying for me as I keep getting these calls every day and sometimes at odd hours. I have this number for more than a year with me. Request you to kindly remove my number from your database

Hi sir my name is Susrutha Karthik from Tuticorin, Tamilnadu. I have posted an ad in justdial for Tours and Travels Self Rental Cars. Im Receiving unwanted calls from justdial mobile numbers pretending to be customers enquiring the price, which is completely against the law. They call me multiple times and disturb me because of this i got irritated multiple times. Kindly take necessary action .
[protected]
Sai Tours and Travels
Tuticorin

Hi,
Recently had a issue at Justdial and bee dto follow up with the customer care, they forwarded the call to technical dept where the response is unusual. Satirical response and irrespective answer. Is there any HR department in Justdial ( Hyderabad). Staff should also have human values other than skills. Very disappointed with Justdial services.