JustDial.com Complaints & Reviews

Hi All,
I am Shweta Srivastava and I registered my business on just dial in 2021 dec.As per the executive that visited me (named Mohit Sharma), I can avail the facility (get leads) for 3 month on a payment of 5, 310/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in Jan 2022. I started getting fake leads.

Later in March 2022, a deduction of 1, 770/- happened in my bank account. I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, they shared a link to me over WhatsApp and make sure that it will be stopped.But still till today May 16th, they deducted ECS of 1, 770/- from my account.

The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months and the amount will deduct from 5, 320/- that I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this.They have stole my hard earned money. They provide cheap and ridiculous service. It should not happen with others.

Whoever calls from your office to subscribe Justdial Annual scheme, are very annoying, rigid, impolite, although I was interested in purchasing annual scheme.

Keeps calling if phone is disconnected. Next time if I get calls once disconnected. I will make sure that I will have to take legal action against.

Despite informing your back end team to stop our monthly subscription you are still charging Rs.575/- + Rs.20/- EVERY MONTH.

WE R TIRED OF INTIMATING YOU.

PLS FOR GODS SAKE STOP TAKING OUT MONEY.

WE GAVE U AUTOPAYMENT AND NOW WE R SUFFERING.

U GUYS ARE SUPER FRAWS

I have received a call today at 9:30AM mentioning that a fraud is taking place in Gujarat under our company name. Face to Face interviews are conducted and offer letters are given under the company name and then the person just vanishes. Our company has not been operational since last year and no such hiring is taking place

Request you to kindly remove our company details from justdial in order to avoid any such further situation.

Thank You
Megha Uppal
[protected]

I subscribed to Just Dial on 18th april 2022, first I paid Rs.1770/- on 18th april, 2nd payment I paid Rs. 3540/- for two months on 5th may, and again on 15th May they deducted Rs. 1770/- by ECS. Not given any intimation before deducting money from my account, Its not even one month now already they taken money for 4 months.

The leads they provide are irrelevant to me, I call the clients they are telling that they not enquired for any services. Just dial keep on giving leads but of no use, they are sharing anyones number to me from their database.

I want my Amount to be REFUNDED as soon as possible, I DONT want such a fake lead from Just Dial.

Not got a single conversion of leads in one month, what's the use of giving payment to Just dial

I Request all not to do Contract with JUST DIAL. Its Useless.

I registered with your company in the month of December.. I did so just to solve the headache caused by your company on name of business. They told me I could pay for two months and if satisfied could continue the tieup with your company. Later they told that I need to pay for a month more so as to start your service. But just after a month I found the tieup unsatisfactory and requested the company for breaking up the tie. But still money was withdrawn from my account again. I complained about the same after, and they told me that they will provide cashless service for few month and then deactivate it . But today again money was debited from my account.
This is an unethical and unprofessional action from the company's side. It is very much hurting that my money is being taken even after withdrawal of my consent to continue. I don't want to continue and want to cancel my registration.

Kindly do the needful to overcome my grievances and here by cancel my tieup with your company. If possible, return back the money taken from my account after I withdrawn my consent to continue the tie.

I did Fastag recharge on 13 May, 2022. transaction is in still processing but money deducted from my account. Please refund my money asap.

2 days before my wife search just to check where to find a good service center to service her laptop after some time she receiving calls from so many shops, and somebody shared her number on adult porn watsup groups. Now every day she receiving calls from Pakistan from all over india

Please Stop Calling Me I Don't Require JD Services Anymore-

Hello,

I have made my account on Just Dial and after that they started calling me several times a day, even after telling their sales team 10-15 times to put my number on DND (Do not Disturb) they still kept calling me. Their team is so greedy that they do not even know how to sell plus when I told one of the reps to put my call on DND ( I said do you know how to put my call on DND), he then said "(With Attitude) Nahi aata, aap sikhaayenge - I do not know, you teach me?"

This is the worst company I've ever encountered, they have a section named as Stop receiving calls from us by entering your number and other details in the footer or somewhere on their website. I have also entered those details but they still kept calling me. They don't give anyone their private space, such a foolish company and its people working there, honestly!

I would need this resolved ASAP with my contact no. I am listing down below, if it doesn't get resolved I will have to lodge complain in different areas online and offline, I generally don't have time to do all of these crap but I am very much aggressive towards such annoying behavior whether it be from an individual or a company and so in such cases I have plenty of time to teach them a lesson!

Contact No: [protected]

This is the second incidence that I am getting multiple calls from different vendors. They are saying that they have received an enquiry from my contact no. However I haven't posted any requirement.

I have called Lakshya Electricals in Baltana, Zirakpur for AC servicing and installation through justdial and they haven't do it properly and took almost 4000 rupees from us and now it's almost 15 days they aren't responding to our calls they were just fake people I believe... Kindly help us with our money... This is completely not acceptable... They just took money from us and did nothing... We're facing a big problem kindly help.

I have reported a complaint before, but in the reply the helping email id is like this {protected}@gmail.com
How can I understand this

By the way Justdial staff keep irritating me by calling 10 times a day since last 6 months, in which Truecaller can't help every time they call from a new no. Which is not in my block list

I just want to stop their call about promotional services they provide, when I will be comfortable i will take, better than 10 people daily irritate me about that that same call irresponsible behaviour

Also They said they can't stop these type of calls, (very irresponsible consumer relationship)

My phone no. [protected]

Inspite of my regular complaints the is no progress on lead matter
This is very serious affence
We have given stop advice to bank for further payments

In case we do not get any result we will file legal case for fraud and cheating

I have submitted disabling of ECS for my company as 1 year contract is over with Just Dial. In spite of submitting ECS cancellation, I received message that Just Dial cannot disable the ECS and I have to call customer Care.

I have called customer care 5-6 times and each time when I mention the issue they disconnect my call after understanding issue. On one instance they connected me to ECS team - the woman from ECS team also disconnected my call saying she will call me back - I did not receive any call back from Just Dial.

This is quite unexpected behaviour from Justdial and unprofessional !

Please disable my ECS immediately !

My name kamlesh kumar id number 10111840. Justdial company my salary not received and my id deactivate my company office just dail amavadi ahemdabad gujrat so help me

Dear Sir or Madam,
Refer to the below mail for the cancellation of our ECS and our contract. We have sent a request for the same on April 27, 2022, and are following it up with just dial for more than 10 days, but still the ECS cancellation has not been done. Today we spoke to customer service, but it was of no use. She also told us that we would get a call from the concerned department. 12 may is the ECS date and we do not want our ECS to be deducted, so kindly treat this matter as urgent and get our ECS stopped.
Thanks and best regards
Bhawana sachan
Mobile : [protected]
On Mon, May 9, 2022 at 12:03 PM Bhawana Sachan wrote:
Dear sir /madam, We have received the same reply on 02nd of may till date nobody approached us. Very disappointed the way just dial works. We need termination of our ecs immediately, since not satisfied with your work and support. Kindly do the needful urgently Thanks & RegardsBhawana sachan

On Mon, 9 May 2022 at 11:27 AM, [protected]@justdial.com wrote:
Dear Customer, Greetings from Just Dial Limited.With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our department concerned and one of our executives will speak to you on urgent basis.We hope this answers your query regarding ECS cancellation process.
Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.Thanks & Regards,
Priyanka
Customer Service Team
Just Dial Limited
Customer Care Link: https://www.justdial.com/support
Website: www.justdial.com
On[protected]:12:00 wrote:CAUTION: This email originates from outside Just Dial. Please be cautions while opening links or attachments.Dear Madam/Sir, With reference to below mails, we have not received any call from just dialas yet. kindly do the needful at the earliest.thanks & brgds...Bhawana Sachan/diet clinicmob : [protected]On Mon, May 2, 2022 at 1:08 PM [protected]@justdial.com wrote: Dear Mr Dr Bhawana Sachan, Greetings from Just Dial Limited. With reference to your request for ECS cancellation of your contract, we would like to inform that we have forwarded your request to our concerned department and one of our executives will speak to you within 24-48 working hours. Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience. Thanks & Regards, Ayush Sharma Customer Service Team Just Dial Limited Customer Care Link: https://www.justdial.com/cms/customer-care Website: www.justdial.com On[protected]:54:02< bhawana.[protected]@gmail.com > wrote: CAUTION: This email originates from outside Just Dial. Please be cautions while opening links or attachments. Dear Sir/Madam, We have taken a premium package from Just Dial for our sales promotions starting in February 2022, after being approached by Mr. Nagendra who told us that his whole team would support us in our business promotions. Once all the payments and formalities are done, we have been told that Mr. Vinay will be handling our company for any queries or problems that we may have. We are receiving daily irrelevant calls as an inquiry and have had an amount deducted from our account for the same. We complained to Mr. Vinay about this but got no action from his side. He always advises us that he will get the key words changed, but nothing has happened till date. Mr. Nagender is not responding and Mr. Vinay is not able to give any proper solution. Not a single call we received was related to our business since we subscribed to just dial. We are very upset by the service and response from Just Dial. We tried to terminate the ECS, but were advised by the customer service that if we terminate, then the whole amount that we gave will go to waste. Yesterday, we were approached by Mr. Rashid who advised us another plan. If we pay Rs. 3500/- then he will terminate our ECS and Just dial will do promotion for Diet Clinic for another six months. We are really confused by the representatives of Just Dial and feel cheated by the facts they hide while securing business. We have made payments of more than Rs.12000/- since February 2022 not a single useful enquiry for our business. We are very much disappointed by Justdial services. and just want to stop our promotions. best regards Bhawana Sachan Diet Clinic Mobile : [protected]

Justdial is very crual company
Force to work on Sunday, agaist constitution of India.
Employees are Highly unsatisfied.
Poor management and selfish too.

They are white caller frauders .. they give training to their staff that how to cheat customers. I had taken plan for 3 month.

Before taking plan : you can stop it any time.
After 20 days of plan: you cannot escape from that and its lock in for 12 months while i am not satisfied with their leads ( mis leads) !!!

I HAVE CALLED NEMOROUS TIME ON [protected] BUT NO ONE TRY TO SOLVE MY ISSUE OR STOP ECS AS THEY MENTIONED EARLIER. THEY ALL TRIED TO MIS LEAD. I FEEL THAT THEY GIVE TRAINING TO ALL EXECUTIVE THAT HOW TO CHEAT CUSTOMERS.

Their fraud / mis guide expert executive from Ahmedabad office name as below:
Mr ravi raval
Ms prinkal

I was recharging my fastag amount of 2000rs my payment is completed from Amazon but biller status failed i have not recieved refund for my bill payment provide me refund as soon as possible