JustDial.com Complaints & Reviews

I had recharge for paytm fastag through amazon pay wallet with just dial, amount got deducted but transaction is in process and not received yet
please resolve this issue

JDID: ORQ9L7V7J5
BBPS Ref No : BD012125BA4AAAF98IT7
Transaction Date & Time :[protected] | 06:32:11 PM
bill amount: 990

I have paid Amount of 3100 rs by doing Fastag recharge on Justdial.com and payment was successful from Amazon pay wallet but bill status showing failed I have not recieved refund for my payment at Justdial.com and no response on customer support on calling and mailing them

I have recharge fastag but showing failed and payment deducted from my account still not refunded plz slove this issue

I have recharged my fastag but recharge failed but payment deducted from account sitll not refund in my account plz slove this

I have been associated with JD for almost a decade and also have been utilising services when required.
I have seen the complete transfformation of JD and feel its a secured and advanced social site.

However with the kind of response got from one of your listed fraud vendor and later by JD associates, i must admit that i am deepaly dejected. I want JD to take accountabilty and address my concern.

Background;
I was searching for aluminium and APC work and got 3 profiles from JD who called back.
This guy Mustafa details shared below reached out and gave quotation.
He promised timely work and asked for advance, i was hesistant but since it JD contact i trusted and gave adavance of Rs 2000/-
After taking money, he started bullying us saying workers are not available, material not available etc and keep on delaying for 4 days.
I was in ugency and because of such cheats lost 4 days, I have a house blessing and because of him delayed.

One of his associates who had worked with him informed me that he is a serial cheat and does this will all.
Also he kept on insisting that wait or he will refund.. the moment when i learnt he was cheat i asked my refund.
after that his true collours were witnessed, he kept on giving different excuses each day on pretext that he will pay.
I sense that he is cheating and somewhere JD is responsible for my fate today.

It is not about Rs 2000/- alone but the fact that many who trust JD are cheated and he needs to be taught a lesson,

I request JD to take action and get my refund with compensation of rs 20000/- as i suffered losses by getting work done at last minute at higher cost in hurry and for the mental stress we underwent.

Mustafa Contact details Details : [protected]

His sons number whose google pay account he asked me to transfer- [protected]

Please also find the payment snapshot in attachment.

Regards,
Diego Pinto
[protected]

Hi,

I had made a payment of[protected] + 18% GST) on 31st July 2021 for a contract of 1 year at the rate of Rs. 1000 p.m. and I was very happy with the services and quality of leads that I was getting.

In the month of March 2022, I got continuous calls from JD sales representatives mentioning that I will be benefitted with services of 75 cities if I upgrade to a state level package at the cost of INR 3000 pm. (Words mentioned were 75 times benefit at just 3 times the cost), I definitely liked it and felled prey for this scam and signed a new contract for the same at an ECS of INR 3540 p.m. (Including GST).
As soon as I signed for this contract, the leads quality failed drastically and I stopped getting proper leads. Also whatever leads I used to get as per previous contract, even that was stopped and it resulted into practically 0% conversion through JD in the entire month.
I continuously reported about this to Mr. Pratik M., who had visited my office to renew the contract, he just mentioned that he will forward the request to the concerned team and get the issue resolved, but it did not happen.

Due to this unsatisfactory service, I decided to stop my current month ECS which was due on 15th April 22.

After the ECS was bounced, on 18th April, I received a call from so called JD accounts department. The representative mentioned that my services are blocked due to non clearance of ECS. Of course I was aware of that, however she mentioned that, "Sir if you opt for a state package, instead of a city package, your amount gets distributed in all the cities providing service hence your are not getting proper leads and the sales representative should have informed you about the same". I had also asked her to share number of Pratik’s supervisor, she mentioned that she will call me back in 2 mins, but I never received a call again from any of your representative.

And that was a shocker for me for sure and it explained why the leads quality dropped all of a sudden as my listing was going somewhere down as compared to my previous listing / ranking.

So, I consider this as a clear example of misguiding the customer to opt for higher amount package with false commitments.

When I asked, to roll back this contact and continue with my previous contract, that would have helped me utilize my funds till July, she mentioned that she cannot do so.

Due to this experience, you are definitely loosing a loyal customer of yours, and I am seriously thinking of opting out of your services and switching over to your competition.

According to me, I have a balance of around 4400 with JD. Expecting a refund of the same of reinstating my previous contract.

Hi
I Manish adlakha resident of g-9 street no 21 jain road bhagwati garden ext Dwarka mor New Delhi 110059 c.no [protected] Actually I called three days back to just dail and I asked the any ac service repair shop contact number who can come to our place and give ac service and one guy came fun refrigeration service repair c.no [protected] and gave the ac wash but did not gave poly bag to the ac motor while washing and took 300 rs from us now ac motor and ac not working I want to inform to the higher management of just dail is it good that you guys register any service provider who don't know the work properly and now I am calling again and again to the customer care of just dail no one is answering they are saying concern departments will contact you in 48 working Hours is that good for your customer this is very bad experience with us I want from just dail please look into it and solve my ac problem and send any one who has the good knowledge of ac. I don't want bare this money.

Thanks
Manish adlakha
contact no [protected]

On repeated reminders just dial still could not give any genuine lead and no enquiry has been recd fr any client
It looks just dial has no network for proper clients. They just misguide the members and cheat money

I m going to close membership, please don't cheat people God will punish you

I have contacted Justdial few minutes ago for having some numbers of transporters for transferring my fridge from Bgarh to Rohtak and as soon my call got disconnected, I have received a call asking for need of a vehicle, I said yes I need and then he asked me my age and I was like what, he said what's your age, I said its 30 then he said I want to have sex with me, What kind of behavior is this ? To whom my number was distributed by justdial.
this is really not tolerable and highly disgusting.
Please take some serious against on this issue.
His no. - [protected]

I am unable to remove my mobile number From Justdial.. please remove the number asap

Hello, my personal mobile number is listed somehow as a paying guest accommodations provider in Delhi. I keep getting calls from your +9179471XXXXXX asking for PG services. This is become annoying for me as I keep getting these calls every day and sometimes at odd hours. I have this number for more than a year with me. Request you to kindly remove my number from your database

Hi sir my name is Susrutha Karthik from Tuticorin, Tamilnadu. I have posted an ad in justdial for Tours and Travels Self Rental Cars. Im Receiving unwanted calls from justdial mobile numbers pretending to be customers enquiring the price, which is completely against the law. They call me multiple times and disturb me because of this i got irritated multiple times. Kindly take necessary action .
[protected]
Sai Tours and Travels
Tuticorin

Hi,
Recently had a issue at Justdial and bee dto follow up with the customer care, they forwarded the call to technical dept where the response is unusual. Satirical response and irrespective answer. Is there any HR department in Justdial ( Hyderabad). Staff should also have human values other than skills. Very disappointed with Justdial services.

Hi,

Registered Mobile No: [protected]
Business Name: Tiger Fitness Club

Few days back one of your sales representative has contacted and came to my office, he took payment of approx Rs. 11000 and commited that the business profile will be active on Justdial within 2-3 days but that was not activated and after 2-3 days they have informed it will take more time. After a week your sales representative was asking me for more instalment which he has not informed us earlier. He has just informed that the amount which is paid one time.

It's been almost 12-15 days that my profile is not active yet and my money got waste.

Also, today two installments of Rs. 1410 has been debited from my account. I don't understand why the ### your fake organization is taking my money again and again.

Your organization and your fraud sales representative had fraud with me just taking my money from last 12-15 days and when I'm calling your customer care. They do not have any solution for the same ans kept my call on hold for hours.

Your fraud organization has waste my money and time. I want my refund ASAP. Also, want to take this matter legally with my lawyer.

Please share details of your Legal authorities.

The person did fraud, his name is Rahul Jain.
Mobile number: [protected]

Regards
Paras Sharma

Hi justdial team
I am not even subscribed for justdial account but even now the emi is debited from my bank account.

Calling every day without any reasons. I left the company 2years back still they are calling me on my personal number asking for the previous company. Just stop calling me for gods sake

Given me different package which I have been told .

Now I am following up to change the package from last one month but no action they are taking .

Just Dial Executive Aakrti ([protected]) and Rinki her Manager ([protected]) they came to me and asked for the just dial package for my business promotion

in good faith I have given the cheque to them but without taking my prior concern and my package information they cleared my cheque.

now I am completely harassed and Rinki and Akritu both giving me false commitment that they will change my package but nor doing.

Regards
Nitin
([protected])

I did a fasttag recharge on justdial with amazon pay balance. recharge faild but money is not refund.please give a solution.

Subject :- Salary Harassment.

Dear Sir/Madam,
I started working in Just Dial on 3rd March 2022 also I worked overtime on Saturdays'. On 31st March in evening I got the unprofessional excel sheet softcopy on whatsapp from my Team Leader (Sreeja) stated that I will get paid around Rs.4800/- (i.e. 24% of my salary). I called her but she didn't respond to my call, but instead she called me on whatsapp unprofessionally...

Dear Sir / Madam,

I am Amit Acharya, residing at Pune, Maharashtra.

For a family vacation On 9th of April I have searched for Amritsar outstation Cab service services on JUST DIAL.com.

I received test message from Just dial about multiple tour operator from Amritsar, I was contacted by person named “Harpreet singh” – Mobile – [protected], [protected], Office no mentioned on Justdial [protected] bearing address of office at Fhhara chowk, (opposite landmark Hotel) Near Golden Temple Amritsar, 143006 and Home Aadhar Card Address S/O Sukhdev Singh, PATTI ASSAL, Tam Taran, Punjab, 143416.

He explained me about the tour packages, I asked him for vehicle details and he provided images on whatsapp.
Then I have shared complete tour iternary on 10th April and he confirmed with total amount of 12000/-

He demanded an advance payment of 1000Rs to book the trip. I asked him to furnish his business account details and ID card, he shared the visiting card of Travel company named “ Happy Travel Amritsar” and “ Shared his Aadhar Card”, and shared me the mobile no for Google pay on [protected], I have cross checked the same mobile no on justdial website, and it was the same mobile no mentioned there too, which assured me as true information.

Then, I have transferred 1000 Rupees to his Google pay account on 10th April 2022 and He acknowledged the same, both screen shot attached.
Then I told him to call 2 days before departure, which was 28th of April 2022. He responded ok, and I assured about the trip booking.

On 25th of April 22, I call him, he did not responded on his mobile, I dropped a message with a reminder.
On 26th of April 22, I call him again, he did not responded on his mobile, I dropped a message with a reminder on whatsapp.
On 27th of April 22, I call him again, but he did not responded not to the whatsapp messages after reading the same, post my continuous call, he blocked me from his side.

Then, I realized that he defrauded me of 1000Rs and ran with all the money.

Same time I call Just dial and tell then all the scenario, they register a complaint and asked me to wait for 24 hour for resolving of complaint.

So far I didn’t received any call or message from any of the mobile no of that guy, but I received 2 other mobile no call on 27th for Same iternary and booking purpose, without even enquired on justdial.

First no is – [protected], second is [protected], both of them are asking money on same fashion, so I doubt and came to know that guy given them my contact no also, immediately I blocked both the no.

This is not about 1000 Rs, this is about the hard earned money we lose and trust we lose, how our people are doing fraud to someone who is believing them and wish to give them business to grow.

I have attached the screenshot of Google Pay transaction and his acknowlgement.

Please look into this matter. I need details for of the mentioned service provider. He’s address, he must have provided KYC documents to justdial.com. Request you to share the full address of this fraud business and mentioned person.

And one action against JUSTDIAL, to verify the business before listing on justdial.com, and Why shouldn’t the JUSTDIAL.com be liable for this fraud also.

Thanking you

Amit