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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 34

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M
mithilesh58
Feb 11, 2022
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I have seen seval time when i enquire about any service in just dial...detail share by to Whatsapp contat given by just dial ...i got call from other no who knows about my detail...I lost money because of this. How my detail have leaked by just dial.
We trust just dial service and organization but if my detail are not secured why should we use this service
I can give detail of few fraud no [protected], [protected]
These fraud got my no and detail while searching for transport service
JustDial.com customer support has been notified about the posted complaint.
Hello Mithilesh,

We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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    Anne Flourance
    Feb 11, 2022
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    I am getting lots of calls from justdial can you please remove my phone number from just dial
    JustDial.com customer support has been notified about the posted complaint.
    Hello Anne Flourance,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      S
      Siddhant Chawla
      from Delhi, Delhi
      Feb 11, 2022
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      Address: Delhi

      I am viveck sehgall, due to extreme financial crunch, I want to discontinue my ecs at the earliest.

      Regards
      Viveck sehgall
      [protected]
      JustDial.com customer support has been notified about the posted complaint.
      Hello Viveck sehgall,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        R
        Rajkiran V
        Feb 10, 2022
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        Just dial people taken amount with wrong commitment
        JustDial.com customer support has been notified about the posted complaint.
        Hello Rajkiran,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial.
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          S
          Shabnam Nauheed
          from Mumbai, Maharashtra
          Feb 10, 2022
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          Address: Kolkata

          I see my name and address is listed on just dial without my consent. I need to know what proof and validation did just dial do in order to ensure that personal information is not misused.
          I see listing in kolkata by my name SHABNAM NAUHEED and my address of CGR Road

          I would appreciate if this can be investigated and the listing is removed

          Thanks
          Shabnam
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2022
          JustDial.com Customer Care's response
          Hello Shabnam,

          We are sorry to hear that you have a concern.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            G
            Gulshandeep
            from Patiala, Punjab
            Feb 9, 2022
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            Hello, I have a complaint regarding lack of service from just dial web support team. Very lazy staff, long wait times and lots of technical issues. My domain was disabled even though the domain was renewed a while back.

            Phone number - [protected]
            JustDial.com customer support has been notified about the posted complaint.
            Hello Gulshandeep,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
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              K
              Key Institute
              Feb 8, 2022
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              My company Name is Key Institute situated in Ernakulam. For advertisement, Justdial executive (Joseph) contacted me on 25th May, 2021 and I asked them to do a trial of one month. I paid for one month and was asked to share bank details and OTP which I received. I was never told about any ECS mandate reductions. After 1st month and being dissatisfied with their services, I called the executive to discontinue the service. At that time, I was told that Joseph had stopped working with them. But, even after asking to stop all services, the ECS mandate which I hadn't even known about in the first place kept deducting money from my Bank account for another 9 months till 7th February 2022 on which day I happened to notice this unusual expenditure. I wish for a refund of the 9 months which I never approved willingly.
              JustDial.com customer support has been notified about the posted complaint.
              Feb 08, 2022
              Updated by Key Institute
              I even wonder how many others have fallen in similar traps by the company's employees
              Feb 08, 2022
              Updated by Key Institute
              I contacted JustDial and they told me that it was my fault as even though I asked them to discontinue the services, I had not contacted ECS department.
              Verified Support
              Feb 09, 2022
              JustDial.com Customer Care's response
              Hello Sir,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                K
                kalyan gujar
                Feb 5, 2022
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                Address: Pune

                Sir mai kalyan ashok gujar maine just dial se 2016 me contract kiya tha wagheshwar properties ke nam se . Mera contract 1 sal ka tha . Firbhi vo abhitak mera ecs lagate hi maine unse bar bar kahi ki ecs band kijia par vo nahi band kar rahe hi. Please help me sir.
                JustDial.com customer support has been notified about the posted complaint.
                Hello Kalyan,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  T
                  thesavitar
                  from Parbhani, Maharashtra
                  Feb 4, 2022
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                  I was contacted by the guy Named : Prasenjit Bera stating he got my number from JustDial.com and he owns a company named Prasenjit Labour Contractor.
                  He shared details about his company's working and Then shared me the labour's aadhar cards to convince me and I did get convinced out of this.

                  I suggested I will hand them their tickets and will now pay anything upfront. But due to circumstances I was unable to get their tickets as there were waiting lists and i had no other option.
                  This guy Prasenjit said he will make their tickets and I should transfer the amount to him ticket was just 740 per head but I paid 1000rs per head for their tickets. Total payment handed till now 4000rs
                  He called me from station saying the ticket is expensive and it is 2200 per person and how it is a tatkal ticket. I agreed and immediately paid him 4800 more
                  Total money handed till now was 8800rs.
                  Starting this I had a different uncomforting feeling then I got one more call from him. This time saying the amount got stuck in ATM, I said I am not paying a rupee more at this point and he should handle it and not call me untill the men are on their way to here.
                  He requested me to talk to the guy sitting at ticket counter. The guy made it sound like he is ticket officer or something.
                  I told him to manage the amount from his friends... He then called me after awhile saying he managed to get 2000 out of 5000 . I agreed to pay another 3000
                  Total amount paid till now was 11800rs
                  Starting this I googled his name and came across a similar named guy scaming with similar tactics, only that time they called the guy next day and said they lost their tickets.
                  and today on 04/02/2022 I received call from same number, only this time it was a labour on call saying they lost their ticket and got caught by cops and I should pay them some amount. I immediately asked the guy to stop acting and stop the background train noises and return me my money.
                  This was all a setup all this time just to scam people out of their money.
                  JustDial checks no credentials and is handing out our Name and Numbers to scammers like this and us, normal people have to pay for it.
                  These Guys are really professional at acting. they will share their aadhar cards, pay background music like railway station announcements and train noises just to make you believe they are actually at station or in a train.
                  Name: Prasenjit Bera
                  father : Asit Bera
                  Add: New Jalpaiguri
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 04, 2022
                  JustDial.com Customer Care's response
                  Hello Sir,

                  We are sorry to hear that you have a concern.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
                  Feb 06, 2022
                  Updated by thesavitar
                  could you send me the mail ID in my inbox, i am unable to see it as it is protected
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                    Y
                    Yogender kumar2
                    Feb 3, 2022
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                    Address: ANAND NAGAR-B STREET NO 21
                    Website: [email protected]

                    Dear sir/ madam
                    I am Yogender and I want to know that I was opened an account on your site just dial but now I’m not interested to continue it because of some personal issues. I am continuously sending this written notice to request cancellation of my contract at [protected]@just dial.com to cancel my contract but they didn't respond it. I request to solve this issue Please refund my money as soon as possible and cease charging my account for payment of monthly premium ECS
                    Sincerely,
                    Yogender attri
                    Contact Number: [protected]
                    Business name: Attri Refrigeration
                    +2 photos
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 04, 2022
                    JustDial.com Customer Care's response
                    Hello Attri,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
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                      Y
                      Yogender kumar2
                      Feb 3, 2022
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                      Address: ANAND NAGAR-B STREET NO 21

                      Dear sir/ madam
                      I am Yogender and I want to know that I was opened an account on your site just dial but now I’m not interested to continue it because of some personal issues. I am continuously sending this written notice to request cancellation of my contract at we [protected]@just dial.com to cancel my contract but they respond it. I request to solve this issue Please refund my money as soon as possible and cease charging my account for payment of monthly premium ECS
                      Sincerely,
                      Yogender attri
                      Contact Number: [protected]
                      Business name: Attri Refrigeration
                      +2 photos
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2022
                      JustDial.com Customer Care's response
                      Hello Attri,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
                      Feb 06, 2022
                      Updated by Yogender kumar2
                      Ok thank you how we know that our contract is cancelled and what about my refund can you tell me please
                      Ok thank you how we know that our contract is cancelled
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                        E
                        E.YOGESH Kumar
                        Feb 3, 2022
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                        I started getting too many calls when I pressed best deal by mistake
                        Please unscribe me from this and make sure I don't get calls from Justdial third parties
                        JustDial.com customer support has been notified about the posted complaint.
                        Hello Yogesh,

                        We are sorry to hear that you have a concern.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
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                          H
                          HMREDDY PALLE
                          Feb 2, 2022
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                          Plz Remove my mobile no from your just dial services
                          JustDial.com customer support has been notified about the posted complaint.
                          Hello Reddy,

                          We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            N
                            Nr Reema
                            from Lucknow, Uttar Pradesh
                            Feb 1, 2022
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                            Address: JUSTDAIL, INDIA

                            This is to bring to your notice that I have taken the franchise outlet. For marketing purposes, Just Dial company has contacted me to list my outlet on their website. A Gentle man ( Name Mr. Ayush contact number [protected]) from just dial visited my outlet and showed me the prices of packages and offered me a package of yearly subscription for which I have done the payment. For the profile correction phone number / Map location he convinced me that it will be corrected and at the same time he called up his senior team member Mr. Rohit Mann contact number [protected], and confirmed to me that this will be updated within 2 days.
                            Now, after almost 15 days of continuous follow up through customer care center / Mr Rohit Mann / Mr. Ayush, but my details are yet not corrected . Now form the Team of Just Dial; stop responding to my calls and messages .
                            I want to raise this issue consumer forum and require an immediate solution and need a proper investigation on those who have done the fake business commitment in the market.
                            JustDial.com customer support has been notified about the posted complaint.
                            Feb 01, 2022
                            Updated by Nr Reema
                            This is to bring to your notice that I have taken the franchise outlet. For marketing purposes, Just Dial company has contacted me to list my outlet on their website. A Gentle man ( Name Mr. Ayush contact number [protected]) from just dial visited my outlet and showed me the prices of packages and offered me a package of yearly subscription for which I have done the payment. For the profile correction phone number / Map location he convinced me that it will be corrected and at the same time he called up his senior team member Mr. Rohit Mann contact number [protected], and confirmed to me that this will be updated within 2 days.
                            Now, after almost 15 days of continuous follow up through customer care center / Mr Rohit Mann / Mr. Ayush, but my details are yet not corrected . Now form the Team of Just Dial; stop responding to my calls and messages .
                            I want to raise this issue consumer forum and require an immediate solution and need a proper investigation on those who have done the fake business commitment in the market.
                            Verified Support
                            Feb 04, 2022
                            JustDial.com Customer Care's response
                            Hello Reema,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
                            Feb 07, 2022
                            Updated by Nr Reema
                            Problem is still remain same!!
                            Feb 11, 2022
                            Updated by Nr Reema
                            No solution till now!
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                              B
                              Brush and palette
                              Feb 1, 2022
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                              Address: Kandhampatty, 2/19 g Mariamman Kovil street ka

                              JustDial is big scam and give you fake promise to get business from you. Once you signup, you have to close you account to stop paying them as their is no way to stop the ECS contract.

                              I will request every one not to support such scammers even for testing their service.

                              By
                              Lakshmi priya
                              [protected]
                              JustDial.com customer support has been notified about the posted complaint.
                              Hello Sir,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                J
                                JagdishB24
                                from Nashik, Maharashtra
                                Jan 31, 2022
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                                ECS Mandate wont stop after multiple calls

                                I had placed a request to stop my ECS to Justdial in September. They said that I had serve a notice period of 90 days. This was the mail that I received from JD -
                                ‘Dear Customer
                                We have received your ECS Stop request on (15/09/2021) and we have accepted your notice for termination of ECS. Your notice period ends on (15/12/2021).’
                                I did that and called them again in December. The ECS dept executive said that you should’ve...
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                                K
                                kliniqueasia
                                from Kolkata, West Bengal
                                Jan 30, 2022
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                                Address: Kolkata

                                Justdial just makes money without any help. Beware of their marketing executives. Only fake promises. They said at very begining that we can close our ecs if ee do not like it. Now they are we have to pay half the amount then only the account will be closed. Why to pay our hard earned money if we are moreover at a loss with justdial.
                                JustDial.com customer support has been notified about the posted complaint.
                                Hello Dr. Karishma,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
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                                  ankitgems
                                  from Kolkata, West Bengal
                                  Jan 30, 2022
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                                  Mis Selling 1 year service by saying that it can be cancelled anytime after a month

                                  Address: 148 Rash Behari Avenue Kolkata 700029

                                  Dear sir/madam,
                                  I, Ankit Modi, partner of a small gemstone shop in kolkata would like to bring into your kind attention that I have been cheated and missold the premium service of just dial by Nitesh who is a marking person.

                                  He came to my shop along with his coworker and told me to opt for the service called premium service of just dial with a price of 5548 INR per month. I didn't want to buy the 1 year plan as I...
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                                  R
                                  Rawat institute
                                  Jan 29, 2022
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                                  Website: www.justdial.com

                                  I have made a contract with Justdial . I paid them 10620 & they promised me that from given 900 cities whenever a person makes a query of my category, I shall get their number. They claim that they get daily around 1 cr. inquires but I am getting only 1 or 2 leads. I have made complaints many times but they don't respond well. I want my refund now. Even I have all the proofs of payment & their promises.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 01, 2022
                                  JustDial.com Customer Care's response
                                  Hello Sir,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial.
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                                    multitech999
                                    from Mumbai, Maharashtra
                                    Jan 28, 2022
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                                    Address: Multitech Enterprises, 5/A, Doshi Building Compound, Sunderbaug, Kamani, Kurla (w), Mumbai-400070

                                    I am the owner of Multitech Enterprises. I am listing in Just Dial last year 2021 that was expired on 30/12/2021. Then I want to renew that ID. But in Justdial they have 3 names listed on my same mobile no. I am told by his representative for I want only that ID who was listed Last year. Then suddenly on 14 Jan 2022, 6.30 pm Miss Jayshree Yadav call me and told me to confirm to start my business listing in the same ID continue as last year's ID. Then she starts the wrong ID listing. Then I follow her to change the ID I wanted but she does not answer me. and now she picks up my calls and did not reply. I call customer care no. also, for complaints but they also did not listen to my complaint. I am very tense about my payment 21240/-. In this pandemic situation, I paid a huge amount to Justdial but not anybody cares or give me service.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 29, 2022
                                    JustDial.com Customer Care's response
                                    Hello Sir,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
                                    Jan 31, 2022
                                    Updated by multitech999
                                    I visited on your Malad office. They said to wait two days. But this delay who paid this? I am surely panicking.
                                    [protected]
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