JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
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1432
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1432
Pending
174
Resolved
1002
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (175)

JustDial.com Complaints & Reviews

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Justdial.com — i am complaining about linking of my email i'd with other person's contact number.

 Swapnil sahu on May 26, 2018
I received a mail at 1 am on email i'd swapniljbp@gmail.com today that a booking has been done in my swapnil and contact number [protected].
I would like to put into your knowledge that this email id is mine. But the bookings done by this contact number are not done by me. Coincidentally the names are also same. Kindly look into the matter as soon as possible to avoid a bigger mishap....
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — not cancelling my listing

 sujayaw on May 25, 2018
I have get the subscription plan from just dial in october 2017 the promotional scheme of rs.999 in which i have being told that i will get leads for 1 month and if i am happy with the services than i can continue this and i have to do ecs by giving cancel cheque and ecs authorisation, while i have paid rs.2200 by online payment and the sales person told me that if you are happy with the services then you will have to provide cancel cheque for ecs, but now i am not satisfied with the just dial services and don't want to continue the plan. I have sent mail to team to cancel my subscription and remove...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — why I am getting these type of email

 vtech agarwal on May 25, 2018
Dear customer,
This is a gentle reminder to deposit tax deducted at source ('tds') on payment/ (S) made for contract/ (S) entered with just dial limited during financial year 2017-18. The due date for depositing tds for the month of march was 30th april 2018. We request you to kindly deposit the tds, if you have missed the due date.
For your information please see below table showing threshold limit for tds. If payments are made below this limits, then liability to deduct and pay tds would not be applicable. We fall in the category of advertisement services under section 194c of income...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Justdial.com — jd verified fraud company prime travels

 Jathreee on May 24, 2018
Hi i just search a travel agent jd verified on jd app i call to prime travel Rahul verma for tempo traveler he said transfer money as booking amount n i ll send the traveller in morning i transfered 3000 rs after that no tempo send by him v suffring alot with that and after that he also not giving my money back i complained to justdial they registered my complain but no result i also mailed to delhi@justdial.com but no result. Please do the needful and tc about jd verified tag othervise the trust on jd get lost....
Complaint comments  Read comments Complaint category Taxi

Just Dial — no bill given. no client service.

 rmaddur on May 24, 2018
One mr darshan brogge EXECUTIVE visited our show room on 27.3.2018. collected cheque for RS. 10, 620/-

Even after several reminders NO ONE has turned ups to explain them how to use and benefits I can get by this advertisement/I am just getting some inquiry mails

Every time new person picks up the phone and promises, regret my problem continues. i had sent mails also. I AM AN ILLITERATE ABOUT USAGE OF COMPUTER

Last time one mr. Issac Naveen ( so called manager ) spoke to me and informed he will address my grievances. He doesn't have decency even to pick...
Complaint comments  Read comments Complaint category Appliances

Justdial.com — fridge

 Sanjiv Dubey on May 24, 2018
Hii,
My name is dr rajeshwar narayan singh two days ago i have lodge a complaint to repair my fridge by using just dial service the area of near mine is bakshi ka talab so i have taken service from there after resolving the problem of my fridge next day the problem remains same till time i continuous tried to contact the regarding person but there is no reply from the registered number (+91 [protected]) the regarding person name is shanu is not supporting and his behavior is very poor and i have just a small request plz resolve my problem.
Thanking you...
Complaint comments  Read comments Complaint category Appliances

Justdial.com — complaint message from puppets picture academy(noida)

 puppetspicture on May 23, 2018
Dear Customer Service Representative,
It is a matter of huge disappointment that i am writing this complaint message to your team JUST DIAL. We have been your customer since last 2 years and we are facing the below two problems again and again -

a) Someone from your branch office named SHASHI (+91-[protected]) spoke to our team regarding address change and some renewal offer on 19th MAY 2018 and since then we have not received any leads from Just dial. Today our team comes to know that out account has been suspended and and payment is showing 0 balance.

b) Our...
Complaint comments  Read comments Complaint category Education

Justdial.com — stop the pack

 Mayank0791 on May 23, 2018
I have subscribed my co's profile in just dial for business for 2 month contract.

i have paid advance payment towards my 2 months subcription.

as per the co's marketing person guidance i have paid for 2 month's subscription,
he has told me that you have to subcribe for 2 month and if you are satisfied with our service
then continue for further subcription through ecs mode of payment.

so i have signed the contract and provided the bank details but i am not satisfied with services when i have query about this concern in customer care and...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — to shut down the old center mentioned earlier on justdial

 Ragini Maheshwari on May 23, 2018
1) dr. Ragini maheshwari (Ragini maheshwari)
Sheetal hospital a-3 swami shivananda society cardinal gracias road chakala an, chakala-andheri east, mumbai - 400093
2) dr. Ragini maheshwari (Paramount general hospital and iccu)
Paramount general hospital & iccu, laxmi commercial premises, andheri kurla road, andheri east, mumbai - 400059, near sakinaka junction...
Complaint comments  Read comments [1]Complaint category Doctors

Just Dial — fraud just dial

 caretech cs on May 23, 2018
I am from meerut and taken the just dial paid service in year 2016 from one of the employee come to my shop for promoting my business. He introduce himself as abhishek and told me to pay for six months promising to give promotion but no such thing happen. I call just dial to close my service but till date no such thing happen instead of it they are charging ach amount from 2016 till date. I called them many times to close my account but no one is listening instead of it they dropped the call or say our executive will call you.
I am fed up by just dial and they are the big fakers misleading...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — ac repair of videocon air conditioner

 Govindan Rajesh on May 22, 2018
Dear sir,
This is to inform you that on 16th may 2018 i have called your esteem concern to provide the cell numbers of videocon ac customer care number which your concern did along with the videocon customer care message you have also sent mr. Aleem cell number [protected] which i have sent you as the snap shot. He has sent 2 servicing person and they have serviced 5 ac and after 2hours they left 2 ac which they have gas filled and repaired has stopped working. From that day till today we are calling him but the above gentleman is not responding our call. I am sure he is a fraud since he...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — got fraud information from just dial

 Chandan18 on May 22, 2018
I have got wrong information from just dial. Took number from just dial for maid bureau and a guy came with a girl at home and took 40000₹ and then in 15mins that girl ran away. Now their phone is off.
I need an answer from just dial how do they add unknown people without any verification in their website. Since morning i’m trying to contact just dial but nobody is helping me with this. Eventually i had to complain here. Hope this complaint will be taken care of and help us....
Complaint comments  Read comments [1]Complaint category Employees

Justdial.com — want to stop paid services from justdial.

 Jogendersharma on May 22, 2018
I purchased paid services from just dial and want to stop now as i have closed my business. As just dial is denying to stop these services. Can any one help to provide escalation matrix for just dial.

There behavior is totally worst with the customer. I am following up from last one and half month no one is providing me resolutions. Every one saying we can't stop. You have to continue for 1year....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Justdial.com — unnecessary and irrelevant calls received

 Harsha Mangnani on May 22, 2018
I didn't enquire about carwale and wedding services, yet i'm receiving minimum 7 calls every day from justdial. Every 2 hours i get a call asking me if i want to know more about wedding halls, or if i'm interested to buy toyota or mercedes. I am not interested to buy anything! I'm a student!!
It's too annoying. I've never even used justdial and i have no clue from where did they (People calling me) my contact details.
Look into the matter to the earliest possible....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Just Dial — the big fraud company just dial

 VishalCareTech on May 21, 2018
Just dial no1 fraud and fake company
Myself vishal from meerut i took the just dial paid services from one the just dial executive ankit in month of august 2016. At that time executive told me to take six months services and we will gie you best promotion in your business but no such thing happen
Instead of it today when i go to bank for closing my bank account. Bank has shown me that just dial is charging ech charges from last year with out any intimation or confirmation to me about the charges.
Now bank has given me such big amount which is uncleared for having just dial...
Complaint comments  Read comments Complaint category Computers & Accessories

Justdial.com — stopping ecs from last 7 months

 yasinshaikh87@gmail.com on May 21, 2018
My company name : illuminate associates

Registered contact no : [protected]

I badly want to stop my ecs.

From last 7 months i went malad office to

But didn't help me out.

All are frouds even head of just dial office malad branch. They told me nahi hoga jao hum ecs band nahi karenge 1 saal ka contract hai.

But after contract this ecs didn't stopped all are frouds even i called 12 times before this action to pls stop my ecs and they cut my call.

Some 2-3 guys are pls wait i transferred my call and...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — illegal deduction of ecs and harassment by customer complaint staff

 Arjun Sudhakar on May 21, 2018
I have repeatedly asked to remove my company from just dial. After going through appropriate channels, my ecs is debited even after 3 months notice. Also, when bringing up the complaint, i was harassed by their customer complaint staff by the name of shahnaz. Not only am i being cheated out of money every month, but the customer complaint staff also refused to entertain any requests and started shouting at me. Just dial operates on a unprofessional and border line illegal manner, it is unfortunate that such a large company operate like thugs....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — disappointment from your response.

 explore innovation on May 20, 2018
I want to register my busness in your company but im gettinng very bad responce frrom your side. First ill called on your tollfree no. For help your executive they transfer my call on different department one of your epm, takes my call and said me please take paid listing but i said no. Please register my busness as free listing then they disconnect my call. Ill face this problem two time i remember both guy name is shubham sharma and 2nd one is tependre or may be dependra...
Still my problem its not solved. Hope you resolve it....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — lost household stuff

 neeru Kaur on May 20, 2018
From 22/4/2018 shauray logistics co pvt ltd kandivali, mumbai has taken our household stuff which had to deliver to jodhpur on 27th/28thapril. We search them through just dial... Till today they have not delivered our stuff.. I m complaining against this movers and packers company.. We have all the bills and call details.. Pls see to it and get back to us asap. Thanku...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Justdial.com — bsnl validity recharge of rs 36 failed but amount not refunded in paytm wallet

 smshahid786@gmail.com on May 20, 2018
I made a bsnl validity recharge of rs 36 on 20 may 2018 at 12.24 p. M. Vide recharge jd id - ora1v7h3j1 but amount not credited to bsnl. When i contacted customer care of justdial they said that the my recharge failed my amount will be credited in my paytm wallet. But the same was not yet credited.

Please refund the amount in my paytm wallet urgently.

Syed mohammad shahid...
Complaint comments  Read comments Complaint category Online Shopping

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