JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1578
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1578
Pending
127
Resolved
1226
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (206)

JustDial.com Complaints & Reviews

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Justdial.com — negative review remove

 PRAKASH EYE Hospital on Sep 10, 2018
Mrs. Payal 9th september, 2018
Came in contact with garg path lab when my mother was not well. We went premhospital and there dr arti sharma recommend for k. F. T test kidney functional test. One of my friend is a m. L. T so he knows about labs so i asked him for best lab then he suggested me dr lal path lab he made a ph... Read more reply as brand like comments (0)

Regards:
Prakash eye hospital & laser centre and garg pathology, meerut...
Complaint comments  Read comments [1]Complaint category Hospitals

Justdial.com — fraud and cheat

 omgrwl on Sep 8, 2018
Dear sir,
My company (M/s j. B. And company) was paying monthly installment of rs. 1, 035 for ecs since last few years in just dial.in june 2018, a just dial agent divyanshu sharma approached me from all over up and stop previous services with ecs. Hence, i provided him a cheque of rs. 14, 750 according to agent, said that the balance amount can be paid later. He received the and offered a package for my company for rs. 29, 500 saying that lifetime services will be provided check.
Now the problem which we are facing is that the cheque got cleared and monthly installments of ecs is...
Complaint comments  Read comments Complaint category Other

Justdial.com — agency cheating

 Kanagasabai Gunasekaran on Sep 8, 2018
Hi, a lady called me from a mobile number [protected] refering just dial name for arranging a maid. She visited my home along with another lady claiming her a maid asked for a registration fee of rs.4500 and said the bill be given next day. Beleiving just dial we payed the money. After that the lady is not traceable. I found her number is registered in just dial, i request just jail to help me in this regard....
Complaint comments  Read comments Complaint category Other

Justdial.com — negative reviews

 Leena Patricia on Sep 7, 2018
My company name is web ad solutions where there are much negative reviews which is put by my competitor only, please remove it on immediate bases.
Company : web ad solutions
Address : 2/11, nanjundeshwara nilaya, nanjappa road, shanthinagar bangalore 560027.
Please delete the reviews as it is affecting my business in a very big way which is spoiling our company reputations...
Complaint comments  Read comments Complaint category Hosting & Web Design

Justdial.com — about shop this justdial services

 ShriKrishna Patil Gavache Patil on Sep 7, 2018
नमस्कार मित्रानो मी तासगाव सांगली मध्ये राहतो
माझे तासगाव मध्ये कॉम्पुटर लैपटॉप रिपेअरी चे शॉप आहे
जुलै मध्ये माझ्याकडे justdial चा एक exucutive आले आणि मला
सांगितले कि एक महिना तुम्ही justdial चे पॅकेज वापरून बघा,
तुम्हाला नाही आवडले...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Justdial.com — cancellation of listing and ecs

 rrakshit on Sep 7, 2018
I have subscribed for just dial service for my business named as edunation, on 9th july 2018. As their executive committed me that leads will be send to my email id, mobile text and also in application of just dial, but later they stopped to send email and text without intimation and also leads ratio became very low. I contact to executive and she sounds very rude and completely denied my complaint and told me that you can not cancel it till 12 months. Still ecs is deducted from my account. I want to cancel my listing and and ecs urgently....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — receiving irrelevant calls

 shreenathji & co. on Sep 7, 2018
From shreenathji & co. Mob: [protected], [protected]
I had raised 2 tickets for same, always replied your person tried to contact but in vein. I have to say just solve the problem. Why r u trying to contact me. What can i do in same. Your person is closing the ticket without solving the problem. I am your registered customer. You hv to solve the problem. Just solve and inform....
Complaint comments  Read comments Complaint category Other

Justdial.com — after sale service is bad

 acustomer204 on Sep 6, 2018
We bought the service with platinum membership.. Sales person was very responsive previously... His name is aakash arora but as soon as he got the money (30k), behavior is changed, whenever we call with some issue he says 'i will call you back in 30 min' and 30 minutes never finished :). Our contract clearly mentioned about few keywords but later we found that few of them never added in their search. Moreover they changed the city in description so we never got searched by relevant clients. Their search never worked correctly for the keywords we paid the huge amount. Thanks to our s/w development...
Complaint comments  Read comments [1]Complaint category Education

Justdial — agent of justdial

 PerevodRu on Sep 6, 2018
The agent from Justdial (Jasbir) who had taken a commission from us (PerevodRu) stopped answering/disconnected our calls.
There was also incorect information on our website listing, .When Justdial's customer service was contacted, they refused to give a straight answer, after a lot of following-up, they lodged a complaint but never got back.

Justdial has been very uncooperative in solving this issue even though our contract is in effect and paid for....
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — cheating & fraud by sales team

 nishant20 on Sep 6, 2018
Dear sir / madam,

This is regarding our paid subscription listing in your portal by the name of dr. Jyoti gupta, acupressure therapist, kolkata (W. B.) it gives me a deep sense of pain to write to inform you that we have been cheated by your sales team and have lost trust in the system, pls note that in the month of may 2018 we were approached by your sales team for subscription, your sales representative mr. Himadri showed a presentation to us at our residence and made a discounted offer plus 1+1 year offer for a paid listing with approx 20-25 categories/key words related to acupressure...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — accounts department jaipur

 aj eventment on Sep 6, 2018
Hello sir,

Name - ankit joshi
Firm - ma eventment
Place-ajmer
Cheque no - 421209
Contact-[protected]

I gave a cheque of rs. 29500 for postion at just dial..
After some i have some issue about my company so i called to jaipur team employee which is name is mr. Vinay and i refused that i dnt want to take position and plz stop my cheque and said that ok i will stop... But jaipur team cleared my cheque and then i called to mr. Vinay so he said once cheque cleared so we cant refund... He misguided me

Please give me solution...
Complaint comments  Read comments Complaint category Other

Justdial.com — mobile repairing

 shishirdwd on Sep 5, 2018
I contacted just dial and got the call of mobile repairing company gadget doctor .they took my phone from office and agreed tp give it to me back at my office before 6 pm evening and said that they will charge 300 but when tried to contact them after 6 pm they were initially not reachable but when reachable they said phone is not yet prepared and repaired when i said that i need my phone back today they said you have to collect it from office we cant give it to you today..they sort of blackmailing me and said you will have to pay more i paid totally 1150 while when they firt called me they said...
Complaint comments  Read comments Complaint category Mobile Handsets

Justdial.com — regarding packers and movers

 Pangkhuri Borgohain on Sep 4, 2018
I have hired a dwarka based packers and movers company "pacific international packers" from justdial for shifting my luggage worth rs 1, 00, 000 from moti nagar, delhi to last gate, guwahati on 25th july, 2018. The vendor took full amount i. E. Rs 12000 inclusive of insurance for the service. However the luggage have not reached destination yet. Its been more than a month now. The vendor has given several excuses so far and he doesn't pick calls now. His name is chandraban and contact number is [protected], [protected]. I request just dial for a quick response on this and strict action against the...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Justdial.com — just dial is a big fraud.

 Sukhchain1979 on Sep 4, 2018
I had registered a monthly plan with just dial wherein they said that my details would be given to callers asking for the service. I wants to cancel the same but they are ignoring and not bothered.

I tried to cancel ecs on just dial website several time they are not canceling my contract.

My request beware of this fraud company..

Services is very pathetic....
Complaint comments  Read comments Complaint category Other

Justdial.com — harajment for service

 sibu mondal on Sep 3, 2018
Dear sir, , I am Abhjit Mondal from aakhi and travels. i have face a problem when i cont your kolkata office for my ad then cont to me your Jalpaiguri marketing boy Dibakar ghosh...he is allredy ment me but i saying that your jd life ad my tour operator, package tour in jalpaiguri, , but he live that Aakhi Tour And Travel, Kamarvita - Car Hire in Jalpaiguri - Justdial... more that 20 days say that change car hire and ad tour operator package tour but he cant not say and not pic my phone so Dear sir, oi am not agree to continued business with you my ..i have lost my money and harassment many days...so...
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — I am not able to close the account

 chandni makadiya on Sep 3, 2018
I am a just dial user and from past one month im trying to close the account but i'm not able to do it as your executives are not trained enough to understand what we want.

Simple requirement of account closure has not been done properly. We are waiting for an email that our account has been closed but this also has not been done.

I have very bad experience about just dial. I will not recommend it to anyone in future.

My registered number is - [protected] and [protected]...
Complaint comments  Read comments Complaint category Tax Services

Justdial.com — rude behavior and improper information

 Dev Ohol on Sep 2, 2018
When i called and asked for information about rented pg around pune railway station area, the executive named vikram sent me information about rented rooms like lodges and hotel. To which i enquired him and explained that this is not the information i need and can i talk to his supervisor/team leader. After putting my call on hold for a min he just disconnected. I have the recording of the call and i hope the management of justdial has it too....
Complaint comments  Read comments Complaint category Other

Justdial.com — ecs cancellation process

 amey080191 on Sep 1, 2018
I have requested in november 2017 with proper mail, that i want to cancel the ecs.

But just dial sent me mail stating 3 months prior notice is needed to cancel the ecs. But it's been over 9 months now. And they still didn't cancel the ecs.

Also, no customer care support is there. They send me mail stating that, customer care will call in seven day, but didn't get contact. I feel like cheated by the justdial. Need to stop the ecs on immediate basis....
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Justdial.com — service not yet upgraded - customer complaint - nh constructions and interior

 AnandaPrakash on Sep 1, 2018
Please note that we made a agreement on 22/02/18 - supreme pack.

Due to less lead & enquiry, i requested your sales team to give the best option for getting more enquiry...

They said present package need to upgrade from rs. 4000 to rs. 10000 per month. I agreed to pay & paid.

We regret to you note that renewal package is not upgraded so far. It shows same status. I m receiving less enquiry after work done. Daily call status - 0 or 1 like that only on last weeks..

Sample image is attached herewith.

Kindly check and rectify...
Complaint comments  Read comments Complaint category Building Developers

Justdial.com — wrong name of business going on late 10 years

 Vivek Ghosal on Sep 1, 2018
For last 8 years the name of my company is *the spandan diagnostics.

Address : 3a raicharan sadhukhan road
Opposite r. G. Kar medical college and hospital
Ground floor
Phone no.[protected] mobile[protected], [protected]
Mame of managing direct - dr vivek ghosal
Email thespandandiagnostics@gmail.com
Direct email to md vivek@spandandignostics,.com

Web www.spandiagnostic com...
Complaint comments  Read comments Complaint category Hospitals

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