JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
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1446
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1446
Pending
178
Resolved
1010
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (180)

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JustDial.com Complaints & Reviews

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Justdial.com — request for cancellation

 praveen cm on Jun 18, 2018
Please cancel my policy and refund my money which you have charged unfairly on 11/06/2018. You have taken an advance of 10, 000, and charged me another 3540 (On 11/06/2018) within 11 days of commencement of my policy.

I was made to understand that the first installment will need to be paid by end of the first month. Not within 10days of the first month. There was also no intimation in the form of an email, sms or a phone call to give me prior notice about this ecs withdrawal. Every bank, insurance and other services usually let's the customer know before they deduct money. Justdial's...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — fraud done by justdial

 Aryan482 on Jun 18, 2018
Justdial — fraud done by justdial

I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them.

— fraud by justdial

I’m contacted justdial for wifi...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — ecs - presented wrong process

 janarajan on Jun 16, 2018
Dear sir,

We taken 10 years plan and as per the process rs.5900/- in advance approved on 12 and subsequent rs.4524/- (10.06.2018, 10.07.2018 & 10.08.2018) in three ecs confirmed with justdial team manager.
But with out my knowledge before ecs presented and bank debited amount for rs.118+500+118 = rs.736/-.

This is very ridiculous and suffer a lot in bank bad impression in my bank account shown.

Please kindly look in to the matter and revert the debited amount.
This type of wrong thing will be affected justdial also.

Please...
Complaint comments  Read comments Complaint category Banks

Justdial.com — account closing

 vinay1220 on Jun 16, 2018
Hi,

I have been trying to close my account since last 6 months and every time they are just making excuses. Every month they are deducting 12000 from my account. Till now i have made more than 20 calls and i have recording of all the calls. They are just not willing to close the account and forcing me to use their services though the contract period is over. Kindly help in closing my account. How can we tolerate a company which has this kind of forced way of extracting money.
My company name: vk venture pvt ltd
Registered number: [protected]
Coordination number:...
Complaint comments  Read comments [1]Complaint category News & Media

Justdial.com — cancelled contract

 brijesh@perfectglaze.co.in on Jun 16, 2018
We would like to cancel our contract we are not happy at all with your service, kindly stop our auto debit payment. As discusses your executive over the phone last week conversion we are informed same but still your sending this kind of mail.

Note: this treat as our cancellation of contract with immediate.
Simply sending all fake leads no one genuine leads....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — shri balaji service center (prashant vihar delhi)

 shitijnagpal on Jun 15, 2018
Hi - i have called shri balaji service center ([protected]/[protected]) for microwave repair around 10-12 days back and he repaired the microwave & charged 1600 - but i was suspicious that he did not change any thing on my microwave just put my part again as he did not share my old part with me.

After 5-7 days again issue persist on microwave and we called him continuously on daily basis to see the issue as he has given 6 month guarantee for the same. He turned up after 5 days followup and shared the another part is also not working and asked for another 1200 rs/-

What...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — stop ecs for justdial

 Fusionkrp on Jun 15, 2018
We have made contract with justdial and after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but we are not getting any response from the customer care team and they are auto-renewing the agreement and keep on deducting the amount.

Even after sending repeated mails and calling their customer care we are not getting any response.

At the time of making the agreement their executive never...
Complaint comments  Read comments Complaint category Fitness Centers

Justdial.com — calls to bash asked to stop the number

 gysimha on Jun 14, 2018
I l visvanatham requested to delete bash number from you just dial because he is cheating customers and taking money by using my company name samson care center after many complaints you did not respond and i am not interested to pay any more now you have sent me the new code when i asked why you did not respond so i am no interested with you just dial so please delete my name from your side thanks for giving service by taking money...
Complaint comments  Read comments [1]Complaint category TVs

Justdial.com — mollyson holidays pvt ltd

 Manish Shishodia on Jun 13, 2018
Hi team,
Request you to look in the matter as we spoke to mr. Vikas from justdial team for providing the leads for domestic and international tour packages but we are receiving enquiries regards to mumbai darshan only. Also we have written communication from just dial committing us will get the enquiries from kalyan

Kindly look into this also we are asking him to visit our office but not responding

Regards,
Mollyson holidays pvt ltd.
[protected], [protected]...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Justdial.com — complaint regarding cheating and fraud

 sapnaguptacs on Jun 13, 2018
Just dial has become one of the most fraud-est company who just want to make money by be fooling the people and not providing the services as promised at the time of making a contract. Their so called agents promised a lot at the time of contract, but when complaint to them about the services, they do not talk properly and. I have taken a plan and paid a one time amount for 2 years, but after the one year, i am not satisfied with the services, i asked to terminate the contract and pay the remaining amount which is around 12k, but they refused to refund the balance nd ask me to take a different plan...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — stop deducting ecs payments

 Aliff Accounts on Jun 13, 2018
We have made contract with justdial in december 2015 after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but now they are saying that the agreement is auto renewal and you have to bear the charges till january 2019 if you don't wish to continue then also you have to bear the charges.

At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — stop ecs payment just dial

 Michael Bansod on Jun 12, 2018
Since business contract came to end in March i have contacted Justdial to stop ECS as from their ECS department their Employee spoke very rudely & said do whatever you want to do i cannot do anything for ECS Concern even when i said that i will approach to Consumer Forum she said its all my fault if you dont want to go into membership then why the hell you register your business in JustDial. Such a Pathetic Employee of JustDial Company. Yet the issue is not resolved. one of the Ever bad Decision for associating with Just Dial....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — vendors called with ref of justdial made fraud to us

 Nisha Karel on Jun 12, 2018
Dear Sir / Madam,

I am Nisha Karel, registered on your web with my mobile number 9xxxxxxxx7.
Today I am writing after all means to put complain over phone but some how operators keep on hold saying transferring the call to complaint cell and later gets disconnected. Now, I am writing you in length to share the trauma I have mentally and financially faced because of vendors who called up through Just Dial listing.

Therefore without wasting further time I am sharing my experience as follows:

I have been calling just Dial since Dec 2017 for a placement...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — placement agency not returning money nor giving service

 Nisha Karel on Jun 12, 2018
Dear Sir / Madam,

I am Nisha Karel, registered on your web with my mobile number 9########7.
Today I am writing after all means to put complain over phone but some how operators keep on hold saying transferring the call to complaint cell and later gets disconnected. Now, I am writing you in length to share the trauma I have mentally and financially faced because of vendors who called up through Just Dial listing.

Therefore without wasting further time I am sharing my experience as follows:

I have been calling just Dial since Dec 2017 for a placement...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — return my money

 Sulthan Sharif on Jun 11, 2018
I have booking tarin ticket yesterday means 10/06/2018 at night 11:40 pm and i am booked in my card only. But ticket was not booked. My money will be taken in my card. Pls return my faster. I have lot of why should we take my money. Turn it quickly. And other wise am not booked in justdial. I will booked in some other web. Just dial is best app i ever seen. But i lose hope. Plsss return my money faster. Rs : 325 pls return my money. I have lot of problem. Pls return my faster. Pls return my money. I have to lot of thing in my life. Ticket was not booked but why should u take my money. Plssssssssssssssss...
Complaint comments  Read comments Complaint category Railways

Justdial.com — contract ended but no still payments taken

 arkparikalp on Jun 10, 2018
The advertising service provided by justdial does not make sense for our business. We hardly get any credible leads for the business. Instead, there are constant queries about vacancies and internships.
Assurances made by the marketing executive before the contract proved to be all wrong. Leads are of no use to our business and our time is wasted by multiple calls throughout the day.
Attempt to close the contract through website
The process of accessing and modifying our business details through the justdial website is disfunctional. To edit our listing, we need to enter a verification...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — maid hiring from hiring hr management solution llp. but he is not worked and not gives money ritern

 punya clothing on Jun 10, 2018
I was purchase a service (Home maid) from hiring hr management solution llp. The company connected bia just dial.com he was not worked at my home and company not gives my payment ritern his phone no is [protected] his name akash plzz help us he not talk me now and not recieved my phone company name - hiring hr management solutions llp.co address - 401 to 404 3rd floor shivam complex plot no-10 opp huda office sector -14 old delhi gurgaon road gurgaun...
Complaint comments  Read comments Complaint category Other

Justdial.com — payment deducted

 Adhiyaman PM on Jun 10, 2018
Was looking to book a train ticket through justdial, but forgot my irctc password. But somehow the amount of rs.157.43 on jun 7 11:45 am was deducted from my account. But the ticket was not booked for that transaction.

It was repeated again when i tried booking for a different train, but the refund initiated message came as soon as it was deducted. This seems to be really hard when i try to make easier for ticket bookings....
Complaint comments  Read comments [1]Complaint category Railways

Justdial.com — fraud complaint against justdial

 Kalpesh Rajyaguru on Jun 8, 2018
Hi
I had enrolled for just dial membership on[protected] and paid rs. 17, 700/- by cheque to rishi mishra (Just dial executive) as membership fees for 10 years for beauty parlor services.
After enrollment, i started getting lead for beauty parlour services which i received for only few days and suddenly lead got vanished. I therefore called rishi mishra but he said that he left your organization and hence had to contact your customer care [protected]. The customer care executive had noted my issue and told me that he would arrange a call from the client servicing department within...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — order not received for prepaid item even after 1 month

 Dupender Kumar on Jun 8, 2018
I had order 2 extension board and paid amount of rs 878/- for the same on website http://www.abbasiscrap.com/ and was showing delivery date 7-may-2018, 1:15 p. M. But so far i didn't received the order.
When i contact on phone [protected] listed on web site, person told me that he is not aware about the transaction and his website is developed by justdial. Transaction detail is as follows
Transaction date narration
07-may-2018 to transfer inb just dial limited
Ref no amount
[protected]igadmaqsy7 878.00

Screen shot of the order detail i have attached...
Complaint comments  Read comments Complaint category Online Shopping

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