JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
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1759
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1759
Pending
134
Resolved
1396
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (231)

JustDial.com Complaints & Reviews

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Justdial.com — refund my amount for bad work and fraud work and not recur service so pls. return my amount

 coolairshoppe on Dec 5, 2018
Dear sir/madam
To
Just dial ltd.

Sir/madam i am rizwan khan director firm name (Cool air shoppe) indore and i am ur coustmer from 2013 last five year i have rec. Your service is good in five year but this year ur service is very bad and very fraud by ur company and ur agent anil agrwal is ur fraud agent and this year ur bad service so i dont like ur service this year.

Plz. Given my cheque amount refund 10000/- cheque no.198568 and second cheque 5900/- chq. No. 198571 date 19/11/2018 i given both cheque make just dial ltd. To ur fraud agent anil agrwal...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — not letting me withdraw my ecs mandate. taking payment despite my "no"

 rajat_mars on Dec 5, 2018
I have made a contract for advertising with justdial on 11th november for fledgling coaching institute named, "success radiance", which is being run and managed by the pvt. Ltd company called "jrkb knowledge bucket pvt. Limited.

On this day, 29th november 2018, i duly informed the company (Justdial pvt. Ltd) that i do not wish to continue with the contract and don't want to take further services and hence i withdraw my ecs mandate.

On 14th november 2018, my account [protected] (In vijaya bank) was debited with rs 6151 for advertising on justdial. The amount being...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — to change the registered number.

 MV Enterprises on Dec 4, 2018
Dear sir / madam,
As per above mentioned subject, we want to change the number ([protected]) which
We have registered first at the time of registration, the number which we have registered
1st is not working with mv enterprises. And that person is doing misuse of it now.
So i kindly request you that change the number and want to keep new number which is [protected]/[protected]/[protected] as early as possible so kindly take the note for yours record and take quick action on it.
Registration date:-01/09/2018
Tax invoice no. - mh0918sno1475362
Thanking...
Complaint comments  Read comments Complaint category Other

Justdial.com — regarding duplicate name of jr stroke physiotherapy centre, rohini

 Lalit Kundliwal on Dec 4, 2018
Dear jd team,
I am dr. Lalit kumar, owner or propriter of jr stroke physiotherapy centre located at a-377 nehru vihar dl-54. The clinic has a registered trade mark under msme and govt. Of india. I have also registered my clinic in just dial.
My concern is that an another clinic is also running with the same name of jr stroke physiotherapy centre at rohini, which is a duplicate of my centre or a fraud centre, that one is also registered with just dial. That person also have shown my clinic photos along with my mobile numberon just dial in his id which is a duplicate of my clinic....
Complaint comments  Read comments Complaint category Doctors

Justdial.com — deducted 13922 extra from my account

 Sreenish Sreedharan on Dec 4, 2018
I have opted for your national plan on last year dec'18 and the person who assigned for was one mr. Johnson ([protected]).
My registered contact number is [protected], i hope you guys can see my details.

The first offer was around 1 lac for the year but my budget wasn't up to this level so i requested him some discount and finally we closed it at 50 k.
I have submitted all the requested documents via postal and i also requested mr. Johnson to give me a confirmation on email but he didn't do it and send me a screenshot.

I thought it was ok because i am...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — im missed an justdial reg mobile numbers.so I want to update my profile.remove and add mobile numbers

 sabanayagamhotel on Dec 3, 2018
Sabanayagam Lodge
https://www.justdial.com/CHIDAMBARAM/Sabanayagam-Lodge/9999PMULCHNSTD1600324_BZD... />
Remove the mobile numbers-[protected] & [protected]

i want to remove my above contact numbers from my just dial profile..last week i raised an query.but still no update.
ADD THIS[protected],[protected]

as soon as possible

Regards
Hotel sabanayagam-lodge
Admin
sabanayagamlodge@gmail.com
[protected]...
Complaint comments  Read comments Complaint category Restaurants & Bars

Justdial.com — renewal of contract without consent and charging ecs

 Hectec Solutions on Dec 3, 2018
This start form november, 2017 when a just dial representative came to my office for paid listing of our business in just dial. Representative told about the one year plan and also told that it can be cancelled anytime. So we agreed and buyed the plan, also agreed to pay using ecs. After 2 two months we find the services are not useful, so i contacted just dial to cancel the ecs. Every time they give different excuse and different thing to avoid the cancellation.

Then one of the customer care representative told the plan can be cancelled after 9 months of use. After 9 months i contacted...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — paid full payment but not providing service or solution.

 skyline.babu on Dec 3, 2018
Hi, greetings.
I registered my business skyline management service on august 16th 2018. Marketer. Miss. Nirosha forced me to pay the fees for the promotional activity, and marketer vinoth came and activated our package.
We paid 18000 + gst. Full payment. 16th august 2018
From that time onwards i didnt get any calls or enquires, i called customer care many times from that period of time. I called nirosha and she told that due to national lisiting only you didnt get any calls, after some point of time i put a mail to chennai custom support team and mr. Amrith called and spoke...
Complaint comments  Read comments Complaint category Other

Justdial.com — classy missy edge

 Mohammed.Masood ali on Dec 3, 2018
I had deposite 30k to a wholsaler name is classy missy edge. He is a cloth wholesaler name sagar. Ph. No.[protected]. He did not snd me the stock nd he block me aftr 3days. Now am going to complaine in cyber crim about just dial nd this fake wholesaler. I got this no. From just dial only. I request tonjust dial ceo solve my problem immediatly. He is using fake contacs fake websites. Already i had complain to mumbai police on twitter.
My name is ali. Ph.[protected]/[protected]....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Justdial.com — justdial cheating customers with fake ecs cancellation commitment

 krish_joy on Nov 30, 2018
IM SURE MANY ARE FACING THIS ISSUE WITH JUSTDIAL, SO LETS GET TOGETHER TO GET THIS CHEATING JUSTDIAL TO MAKE ITS ECS SYSTEM.

Hi,

I am Krishna Kumar and I registered my business on just dial in on[protected]. As per the executive that visited me (named Naveena), I can avail the facility (get leads) for 1 month on a payment of 19, 390/-. I took the risk as I was starting my business and gave him the cheque. I have clearly told him that I have faced problem with justdial before that No proper service was given to me and if incase I dont receive proper leads I will cancel...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Justdial.com — all the services for which I have inquired

 chomutanuj on Nov 30, 2018
Please unsubscribe me from all athetic training centres and also from all the other things for which i inuired. For example pest control service etc. Some person has wrongly added my number in justdial because of which i am getting unnecessary calls through out the day. Please remove me from all the services which the person has availed on my number. Further request the just dial that in order to avoid such mal practice please send the confirmation code in order to verify whether it is an correct application or not. Request you to resolve as soon as possible....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — not stopping ecs : unethical behavior

 sharawati patil on Nov 30, 2018
We have given just dial mail in writing in july 2018, to stop the ecs debit from our account and discontinue their services. They assured after three months ecs will not be debited and stopped. We asked for contract copy signed by us they have not provided us till date.
I warned them i will approach consumer court still they are least botherd to stop the ecs and customer care telling us we dont know the last date of your contract. This clearly means they will not stop ecs forever.

Please fine this company for this fraud. Their sales persons say you can stop payment whenever...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — harassment by repeated calls

 Cosmosgalaxy on Nov 30, 2018
We are being harassed by justdial employees. We are being called 3-5 times a day on each phone number for promotional campaigns by just dial. On several occasions, we have already cleared our disinterest in taking up just dial services to its employees. Yet, we are called again and again at inconvenient hours for taking just dial packages. At times, the just dial employees also become abusive over calls and use foul language....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Justdial.com — after taking money in advance they are not providing services

 Print Factory on Nov 30, 2018
I had paid rs. 8900 to just dail executive mr. Surender on 20th november 2018.
But they did't start services today 30th november 2018.
They are diducting my money every day but services are not activated.

They took money but not giving services after 10days

I had word with mr. Surender he dos't know anything now.

I would request you to kindly do me favor this is my hardearn money.

Thanks...
Complaint comments  Read comments Complaint category News & Media

Justdial.com — improper service by justdial

 Liju George on Nov 29, 2018
We are availing just dial services from[protected], and from the beginning onwards and not receiving any proper services and responses which committed by your executive.

Received the first call from your TME, Ms.Aiswarya and based on that your Executive Mr.Riyas met us for further discussion, and all the procedures done by Mr.Riyas.
Your executive committed to us that following at the time of discussion

1. While discussion with Ms.Iswarya committed that our name will be listed in first 3 listings, At the final stage of contract signing they told the first three...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — just dial numbers and reviews

 Cheated Justdial Customer on Nov 29, 2018
I have paid Rs 34, 500 on 17th April 2017 to Just Dial for the services to generate leads for English speaking courses under there supreme package.

And I was getting 2-3 leads in a day on an average.

I got call from Just Dial Sales team that, there is slot free in the top package (Platinum package)and you well get more number of leads if you go for Platinum package.

Mr Atul Pandey visited and explained about the platinum package and showed that you will be getting 15-16 leads per day if you go for Platinum package for Rs55, 000 for a perios of six months,...
Complaint comments  Read comments Complaint category Education

Justdial.com — elegant screen not done the service.

 kathiresan63 on Nov 29, 2018
Date : 16/11:2018
Client number : [protected], [protected]
Company name : Elegant screen.
Name : A.K Ganga prasad.

Called him for fixing the mosquito doors after getting sms from just dial.he got the advance amount of Rs.5000 and he did not come to the house for completion of job last fifteen days and tried calling him many times but he is not attending the call.
After asking for the refund through whastapp, he is not very responsive.

Please help us in getting the refund amount and by taking necessary action against him.

PFA...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — my contract with justdial

 Sharadnishad on Nov 29, 2018
I want to terminate my contract with justdial since i m not happy with the service. But they say it's one year contract and can't close it in between so i have to pay 7000 every month till april 2019 which is waste of my money and is not giving any results.
Pls help and aid request to take strict action against the executive and manager handling my account....
Complaint comments  Read comments [2]Complaint category Products & Services

Justdial.com — money received by failed transaction not refunded

 Sachin Rashinkar on Nov 28, 2018
My name is sachin rashinkar from mumbai, on 13th oct'18 i was doing payment to one of placement agency in delhi for some services, but during transaction my debit card is debited with said amount of rs. 12980 but it was not get credited to that agency, it means that transaction has been failed during transfer. After that called many times on jdomni customer care number for refund of money. But they had given different reasons to not able to refund the money. So request just dial.com to refund the money....
Complaint comments  Read comments Complaint category Job & Career

Justdial.com — defrauding

 MAHABALA SHETTY on Nov 27, 2018
M/ akshaya fabricators, by prop. B s ranjith raghav, no.44/26 viitasandra village, opp: vibgyor school, begur hobli, bangalore 560068 (Mobile n0.[protected]) has taken an advance payment of rs15000/- on[protected] for undertaking some fabricating works in my residence. But he neither carried out the work nor returned the money even after contacting over the phone several times. Now he has switched off his mobile and not in contact. Today on[protected] i visited his factory. His factory is locked and it is learnt from the landlord that he has not paid the rent for several months and also not doing...
Complaint comments  Read comments Complaint category Other

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