JustDial.com Complaints & Reviews

Dear Team,

I am writing to file a formal complaint against a service provider named Prikshit Bajaj[protected], whom I found through the trusted JustDial.com website. After making an inquiry on JustDial, Prikshit contacted me and shared his website, vikatatechnologies.co.in. I engaged his services to create/redesign a website and paid an advance of ₹4, 200+. He promised to complete the project within 4-5 days. However,...

Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial...

I have registered my business on just dial and since my business wasn't going good I decided to close the business. Everytime I call customer support there is a customer service associate srivani from begumpet hyderabad she very harshly tells me we can't do anything and this is effecting my bank account severely. This srivani from begumpet Hyderabad I am getting connected to her all the time and she never miss a chance to be harsh.

TO,
The

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NCDRC, Upbhokta Nyay Bhawan
GPO Complex, F' Block, Aviation Colony, INA Colony, New Delhi, Delhi 110023

Sub--COMPLAINT AGAINST JUSTDIAL, NOIDA FOR UNETHICAL PRACTICE AND EXPLOITATION OF CONSUMER

Dear sir,

On 17/4/2024, Mr. Sachin (Mob [protected]) contacted us on behalf of Just Dial, for the advertisement of our PG on Just Dial and took Rs 7080 by paytm as two months advance for the display of ad along with documents and our bank details on the condition that within 2 days ad will be activated and from next month of a monthly of Rs 3540 will be deducted from our account by ECS.

It is horrible to inform that till today, the ad has not been activated and ECS of Rs. 35 40 is being claimed by company for last 3 months.
We took up the issue and requested that if ad is not activated why monthly ECS is being claimed. It should be either stopped or kept in abeyance till the ad is activated or the money should be refunded to us and chapter be closed.
But their reply is money is not refunded, they know how to take money, they don’t know to refund it.

We therefore, request you to take stern action against the company by imposing a heavy penalty for this kind of arbitrary behaviour and exploitation of consumer and help us to recover our money along with indirect loss of around Rs 2 lacs in business .
Thanking you,
Yours faithfully,
Jyoti PG
G 17/44, sector 15, Rohini
Delhi-110089
Phone [protected]
[protected]

In May 2024, I requested Justdial to cancel my ECS mandate. Despite their agreement to process the cancellation, the ECS has not been canceled, and ₹3540 is being debited from my account every month. I have made multiple complaints to Justdial's customer service, but there has been no resolution or adequate response.

This situation is causing me significant financial hardship, and I believe it constitutes a serious case of negligence and unauthorized debiting by Justdial. I am now seeking your assistance to resolve this issue and to ensure that Justdial cancels the ECS immediately and refunds all the unauthorized debits.

Relief Sought:
Immediate cancellation of the ECS mandate.
Full refund of all amounts debited since May 2024.
Compensation for the financial and mental stress caused by this issue.
I request you to take up this matter with Justdial and help me achieve a fair resolution. I am attaching all relevant documents, including the ECS agreement, correspondence with Justdial, and bank statements showing the unauthorized debits.

Dear Sir,

I am writing to express my frustration as a mobile number user who is receiving unsolicited sales calls from Just Dial daily on +[protected]. Despite never subscribing to any of their services, I am receiving a minimum of 2-3 calls each day from different numbers. Each time, I request them to remove my data from their calling list, but my requests are ignored, and the calls persist. This has been an extremely...

I subscribed for the just dial subscription and the person selling me the same lied again and again. He started with saying that 2 months money is a down payment. And to the best of my understanding down payments means the first two payments so i thought that these are for the same. Then he executed the ECS and also verified my phone number.

Once all this was done he just slyly told me that your ECS will start from this month. I told him that you said the initial payment was a down payment. He said yes but that means the last two payments which he did not mention earlier.

I asked him to cancel my plan and refund me the money, he said that that cannot be done right away but he told me to atleast try it for 1 month and he will initiate my cancellation after a few days.

He left and has not picked my call since. I tried to reach out to just dial to cancel my subscription but they are like you need to serve a 3 months notice now.

This is like they are literally scamming me with 5 months of payment as if i cancel after the notice period the “down payment” will not be refunded. They are a huge scam company and nothing else

Upon reading about it online i relaized that they have perfected the art of scamming people and a lot of people are facing the same issue

I had purchased justdial service for my business named wellcare home nursing on April 2023 and the same month I intimated that the business is closed and stop mandate and auto debit of money from bank account. Even after 1 year also in April 2024 and may 2024 they debited money from bank account. Currently my bank account is negative. Even after requesting so many times they are not willing to stop auto debiting. Please do the needful to...

Just dial representative hidden the agreement copy for ECS, he didn't provide agreement copy too. It's a trap to the people for deducting money from account and they are not providing a fruitful information, its like I paid them for trouble myself.
I strongly suggest Justdial idiots, to have a transparent business and they should review and change their policy to open option to choose the package. so that they will get huge business....

I am a Practising Chartered Accountant. I had registered on Justdial on 01.05.20254 and paid 3 months amount of Rs 6191 and updated all my profile details along with KYC. BuT MY ACCOUNT WAS NOT OPERATIONAL, then on repeatedly calling customer care, 1 executive Jeetu Tiwari visited my place of business and took photos and certification copy and uploaded the same on Justdial with additional payment of Rs 2791 on 10th May 2024. ECS mandate was given which was also deducted on 13.05.2024 of Rs 2789. Still the same status, account not activatd. I being CA have given all proofs of being a CA still this JUstdial is making a fool of professional. What else can a CA give in support of being a CA other than (Membership Certificate, Practicing Certificate, Member card, Firm Card). Such harassment in not updating my KYC despite payments made.

Hi, have opted Just Dial services 4-5 months ago but due to worst and fraud services I had called them to cancel the request just after 1st month and also updated cancellation request through their app. However, they told after 3 months, your services would be discontinued and your deposit would be used for subscription for 2 additional months. These guys are still running ECS on my account and again I called them today 5th May, 2024 they are saying billing has been done so we have to pay may month then again we call them to cancel ECS request.

They are totally fraud and I want to take it legally, can someone please help me. These Justdial.com are looting small business with such a cheap business strategy.

Please help me

Justdail sales person do changes in my id after that i am not receiving any lead and Services charge is deducted from my account

I am writing to bring to your attention a serious case of fraud perpetrated by an individual named Parikshit Bajaj. It has come to my attention that Mr. Bajaj has been involved in fraudulent activities for quite some time, employing the same pattern of deception and exploitation.

Mr. Bajaj operates under the guise of providing IT services, often through companies registered with platforms like Just Dial. However, his modus...

While registering business on justdial we were asked to provide address proof like adhaar for listing by their RM Mr.Pankaj. Our business is in Haridwar and business was listed in Bijnor. On asking about leads, we were informed that we shall get leads for all categories irrespective of registration city. We started getting leads for Bijnor only. On requesting City change we were informed that city changes cannot be done and we need to pay the registration amount all over again for listing at Haridwar and they cannot refund our balance amount or adjust it in new listing.

Pls remove free listing in your portal
Wrong information showing against my company name

Fox e transit private limited

Gst no is wrong

My business listing name should be
Sanjay Khare

Wrong phone number also their

Fake calls coming for work.

Very bad response.

Sanjay Khare
[protected]
[protected]

Stop calling me everyday you good for nothing idiots. You guys have become such a nuisance for me, calling me at work hour timings, you nincompoops. Do you take your customers time for granted. My life's biggest mistake was listing my buisness on you website. You have made my life hell. Please stop calling me, or I will file case against you people in consumer court and police station.

Stop calling me you imbecile's!
This is my final warning to you retarded loser company, stop calling me.
This is my phone no: [protected]

I have mentioned my phone no the second time because I know you guys are fools and can't read.

From 18/10/23 i am availing your services for publicity of our business
for wealth creation mutal fund insurance all types and fom filling etc
in first week we received good no of deals from nOv after words
the leads are fake mis leading and unconcerned with us
Hence we have stopped ecs payment. we have made several complaints
to your executive and office In the month of Jan 2024 our ecs deducted
we have requested to stop your services but no use

Last 3 days before my fridge repair problem I complaint with justdial complaint. technician come and received complaint. Compressor problem. I pay with new compressor advance amount 1000 But not response phone call ...technician mobile number :+[protected].
Plz help me

We have given advance payment for Rs. 4720 by online payment to book our Package on 13.2.2024 to Mr. Akshay - +[protected].

After 20 days i came to know that Mr. Akshay has not given our ecs mendate signed papers to just dial office.

What action taken against Mr. Akshat for his unprofessional attitude? We have still suffered as our account ( Hurricane systems p l. even after 37 days. We have paid Total 4720 ( 13.2.2024 and 2360 ( 7.3.2024 ).

Hope i will get justice.

Regards,
Deepak Shah[protected]

Dear Concerned,

I am a customer of just dial. I renewed the annual package in December. Had big words from your executive.Mr. Rajan at Ranchi. Before receiving the cheque he proved to be the best service person and as soon as the renewal was done he stopped picking my calls

Further I called up your call centre and raised my issues. Mr. Abhit attended the call ( personal no. [protected]). He promised to address the issues and asked me to give the five rating after the call. Same was done as I felt the guy was genuine. Later he stopped taking my calls and none of my issues were resolved.

Now I really want to know if you have any kind of genuinity left because I have lost all kind of trust in your brand. I want to know how can my issues be resolved or else how can my money be refunded.

My issues:

My two profiles are reflecting on Google.

My Website hasn't been updated. Neither my website training has been done.

My two negative feedback hasn't been deleted for the last one month.

Please let me know if you can help and please don't ask your executives to do sweet talking only.

Achala Chauhan
[protected]
Sumitra's Glam