JustDial.com Complaints & Reviews

The leads which are being transferred to me are useless and futile. They are just a waste of time and sometimes very old as well as uninterested. So, i submitted a request to stop my ecs though app, whatsapp as well as customer care phone. The representative was really unhelpful and didn’t listen to me at all and forced to avail full 1 year plan without any result. I request you to stop my ecs otherwise i will take the legal route. We are...

I am writing to follow up on my request for the deletion of the following profiles from your platform:

Infinigent
Infinigent Academy
GenX Education Services Private Limited
Nikunj Foundation
I initially requested the deletion via a call on Sunday and followed up with a reminder call on Tuesday. However, I have yet to receive confirmation regarding the removal of these profiles.

The...

Someone called from +[protected], from MTNL Delhi, who has been given our number from JustDial regarding internet service, till 10:30 in the morning, he said he will be coming within half an hour but now his number is switched off, he collected cash from us but now he is not available. JustDial is sharing contact numbers of people like us to such fraudsters and such scammers are targeting our hard-earned money

Dear Sir/Madam,
I am writing this letter to lodge a complaint against Justdial and its representatives, Mr. Chandrakant Tiwari (Key Accounts/Marketing Sales Team) and Mr. Shailendra Revekar (Manager), regarding misleading and incomplete information provided, unauthorized listing creation, and overcharging.
On February 13th, 2025, I contacted Mr. Chandrakant Tiwari for an upgrade to my existing plan. However, I was informed...

Dear Consumer Forum Team,

I am writing to formally lodge a complaint against JustDial for misleading commitments, unauthorized ECS deductions, and failure to provide a resolution despite multiple requests.

Complaint Details:
• I registered my business, Vaani Photography, on JustDial and made an initial payment of Rs. 2, 360 on August 1st for a trial listing.
• At the time of signup, I was...

I inform you that, just dail emplyee name avinash singh senger city satna m.P 485001, he was given me start 3month sevices behaf of just dial, 7 november 2024, he was told me aleast for 3 month service, every month charger 1180 rs . He was told me clearly if you you have not satisfied with this service we will stop after 3 month service .
Before 10 november 2024 month his take 2360 rs in advance and 1180 rs month charges that time...

I have opened my shop Sushma Enterprises in December 2024 in Lucknow. Ziaul from Justdial visits me in December. First I made the payment of Rs 2950 on December 23 2024. Then I made another payment of Rs 2360 on 11 January, to go live on trial basis. Ziaul made promise that my ECS will after two months. I was told that my contract will start from March and Ziaul promised me that my contract will be terminated anytime, if I want. But my ECS...

I got number from justdail for website development Person name is prakshit bajaj
Contact number [protected] he is not doing any work and not picking up calls He is fraudester . The fools will be responsible for justdail because they do not verify whether someone is the right person or not.
Amount is 5000

If some action will not be taken so i will complain fir against just dail ....

Dear Consumer Forum Team,

I am writing to file a formal complaint against Justdial for refusing to cancel my subscription and for unauthorized deductions from my account.

I subscribed to Justdial on December 5th, paying the first installment of ₹7, 080. I was assured that no further charges would be deducted before one month. However, my second installment was deducted on December 8th, just three days later....

New entrepreneurs are facing exploitation by justdial agents, pressured into making payments for services that aren’t delivered. After payment, businesses are told their documents are incomplete, but why weren’t they verified before accepting payment? This unethical practice costs entrepreneurs time, money, and delays in business operations. Justdial must implement transparent processes, ensure document verification before payment, provide clear agreements, and hold agents accountable for misleading businesses. Entrepreneurs deserve a platform that supports their growth, not one that exploits their trust. It's time to demand change.

Just dial is fake and no worth of even a single penny. Marketing executive make big promises, but their actual truth is different. We have experienced this and hence putting this complaint against just Dial.

Just dial promised for 4-5 leads in each plan and we bought 2 plans (8-10 leads) just becoming trap of their executives.

With 15-20 days of observation, we didn't received any valuable leads. Just 8-9 fake...

Dear Team,

I am writing to file a formal complaint against a service provider named Prikshit Bajaj[protected], whom I found through the trusted JustDial.com website. After making an inquiry on JustDial, Prikshit contacted me and shared his website, vikatatechnologies.co.in. I engaged his services to create/redesign a website and paid an advance of ₹4, 200+. He promised to complete the project within 4-5 days. However,...

Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial...

I am a registered immigration company. I have registered for national pack on Justdial. In the name of best immigration company since there are no relevant leads and there is no business from just dial, I would like to cancel my contract with Justdial. Since I'm paying by monthly ECS scheme of 4720/- every month and now it's more than 6 months I would like to cancel the contract. But their customer service is too rigid, and they are now saying...

I have registered my business on just dial and since my business wasn't going good I decided to close the business. Everytime I call customer support there is a customer service associate srivani from begumpet hyderabad she very harshly tells me we can't do anything and this is effecting my bank account severely. This srivani from begumpet Hyderabad I am getting connected to her all the time and she never miss a chance to be harsh.

TO,
The

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION
NCDRC, Upbhokta Nyay Bhawan
GPO Complex, F' Block, Aviation Colony, INA Colony, New Delhi, Delhi 110023

Sub--COMPLAINT AGAINST JUSTDIAL, NOIDA FOR UNETHICAL PRACTICE AND EXPLOITATION OF CONSUMER

Dear sir,

On 17/4/2024, Mr. Sachin (Mob [protected]) contacted us on behalf of Just Dial, for the advertisement of our PG on Just Dial and took Rs 7080 by paytm as two months advance for the display of ad along with documents and our bank details on the condition that within 2 days ad will be activated and from next month of a monthly of Rs 3540 will be deducted from our account by ECS.

It is horrible to inform that till today, the ad has not been activated and ECS of Rs. 35 40 is being claimed by company for last 3 months.
We took up the issue and requested that if ad is not activated why monthly ECS is being claimed. It should be either stopped or kept in abeyance till the ad is activated or the money should be refunded to us and chapter be closed.
But their reply is money is not refunded, they know how to take money, they don’t know to refund it.

We therefore, request you to take stern action against the company by imposing a heavy penalty for this kind of arbitrary behaviour and exploitation of consumer and help us to recover our money along with indirect loss of around Rs 2 lacs in business .
Thanking you,
Yours faithfully,
Jyoti PG
G 17/44, sector 15, Rohini
Delhi-110089
Phone [protected]
[protected]

In May 2024, I requested Justdial to cancel my ECS mandate. Despite their agreement to process the cancellation, the ECS has not been canceled, and ₹3540 is being debited from my account every month. I have made multiple complaints to Justdial's customer service, but there has been no resolution or adequate response.

This situation is causing me significant financial hardship, and I believe it constitutes a serious case of negligence and unauthorized debiting by Justdial. I am now seeking your assistance to resolve this issue and to ensure that Justdial cancels the ECS immediately and refunds all the unauthorized debits.

Relief Sought:
Immediate cancellation of the ECS mandate.
Full refund of all amounts debited since May 2024.
Compensation for the financial and mental stress caused by this issue.
I request you to take up this matter with Justdial and help me achieve a fair resolution. I am attaching all relevant documents, including the ECS agreement, correspondence with Justdial, and bank statements showing the unauthorized debits.

Dear Sir,

I am writing to express my frustration as a mobile number user who is receiving unsolicited sales calls from Just Dial daily on +[protected]. Despite never subscribing to any of their services, I am receiving a minimum of 2-3 calls each day from different numbers. Each time, I request them to remove my data from their calling list, but my requests are ignored, and the calls persist. This has been an extremely...

I subscribed for the just dial subscription and the person selling me the same lied again and again. He started with saying that 2 months money is a down payment. And to the best of my understanding down payments means the first two payments so i thought that these are for the same. Then he executed the ECS and also verified my phone number.

Once all this was done he just slyly told me that your ECS will start from this month. I told him that you said the initial payment was a down payment. He said yes but that means the last two payments which he did not mention earlier.

I asked him to cancel my plan and refund me the money, he said that that cannot be done right away but he told me to atleast try it for 1 month and he will initiate my cancellation after a few days.

He left and has not picked my call since. I tried to reach out to just dial to cancel my subscription but they are like you need to serve a 3 months notice now.

This is like they are literally scamming me with 5 months of payment as if i cancel after the notice period the “down payment” will not be refunded. They are a huge scam company and nothing else

Upon reading about it online i relaized that they have perfected the art of scamming people and a lot of people are facing the same issue

I took a service from JustDial in Feb 2024 at that time their BDE Mr Nomaan Khan come to my office and explained about their plan and services and said there is huge potential with keywords belongs to my business and I will get many leads each month from JustDial that will increase my revenue. I asked him if I want to close my contract later if I don't get business or leads so that time he said for sure I can close contract after few months...