JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1589
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1589
Pending
134
Resolved
1230
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (207)

JustDial.com Complaints & Reviews

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Justdial.com — unique consultancy services [Resolved]

 Reeta Punyani on Aug 6, 2018
This complaint is against "unique consultancy services" at bikaji cama place which is registered on just dial. The contact person there is mr. Manish. He has taken 5000 advance (Refundable as mentioned by him) from me on 21st june 2018 and ensured that he will be sending maid to me by the evening the same day.
After making excuses for about a week he said i do not have maids available and when i asked for my refund he clearly said no. Its been more than 2 months now and after multiple calls there is no help from justdial as well. These are fake companies which are just cheating people and...
Complaint comments  Read comments [1]Complaint category Utility Services

Justdial.com — complaint related to ecs deduction from my savings a/c and no any steps taken to resolve the issue even after closure of the contract [Resolved]

 Ratnesh Kumar Upadhyay on Aug 4, 2018
This is to inform the higher authorities of the company that my a/c number-[protected] with ifsc code-ubin0545261 is being continuously used for ecs deduction by your company, justdial.
And with regular complain as well, no any step has been taken by quality desk department and ecs department to resolve the issue.
My money is invaluable to me, the customer care support only give me condolences for the issue and no any solution. They commit me to resolve the issue but do not call back even after commitment, mentioning some sort of technical issues.

I am md of...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — harassment for purchasing paid ad [Resolved]

 Ali Bike Corner on Aug 4, 2018
I got a call from just dial employee rahul from [protected]. He insisted that i shd purchase a paid ad.. Although i told him atleast 10 times that i donot need it. I disconnected the call as he kept on arguing that i hav to purchase it. He again called fron private number [protected] and started a verbal fight. This is ridiculous i need apology from him. Just dial shud take strictest action possible against him.. Else ill my a police complaint and get this person and just dial sued. Also i tried to complaint by calling [protected] just dial.. But they kept me on hold and finally "did not"
...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — miscommitment - non response [Resolved]

 Niki Achtani on Aug 4, 2018
Dear concern,

Fraud done - incorrect data had shown to push sales
I am your paid customer in the name of heritage veshbhusha - pxx79. Xx79.[protected]. L6z5

I had already raised the ticket about not getting any inquiry within 5 km area of chandkheda.

I repeat in this query again that, i was informed by your sales executive that in a year there is 7000+ inquiry which comes to 80-90 inquiry per day.

But since my joining as a paid customer with justdial, there is not a single inquiry from my nearby area (5 kms).

Then...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Justdial.com — irresponsible company after cheating my money [Resolved]

 Shruthiram on Aug 4, 2018
I took a pest control service from just dial and had 0% result. Lost count on how many times i called to complain and absolutely no response from just dial and the pest control company.. Cheated me on my money. When i called for service i got the service in a day.. Now its more than 20 days that am trying to contact both. And the company was so rude to me when they spoke to me. Anz pest control pvt ltd is the pest control company. Please help me get back my money or get the service redone properly...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — closure of account and stopping of ecs even after repeated requests [Resolved]

 ashishkaipel on Aug 4, 2018
Two years earlier i made an account on justdial for growing my business but since the last one year there has been no response or growth so i decided to shut down the account for which they were charging me 2950 for every month. So when i told them to do so they began to give excuses that the contract is not completed so you have to continue paying for the services even if you don't get any business. I tried many times but they take the amount every month...
Complaint comments  Read comments Complaint category Taxi

Justdial.com — recruitment of lic agent in ghaziabad and noida by dr jai singh [Resolved]

 jai life on Aug 4, 2018
In my regrous follow up my ad active on 03/08/2018. But my business name has been changed by your side when i am complaining this they want documents or blintly says talk marketing personals. Why so? When your employee anubhav tyagi and roshni who are not picking my phone now have asure my business name (Recruitment of lic agent in ghaziabad and noida by do jai singh) at the time of first meeting. Mr anubhav tyagi has register it in your site and shown it in front of me. For this he has taken total rs36108 in cheque+ rs 1000 cash.
There is no customer service after selling product. Either...
Complaint comments  Read comments [2]Complaint category Business & Finances

Justdial.com — business package fraud [Resolved]

 abhisheksinghvats@gmail.com on Aug 3, 2018
In a single line - justdial a cheater, and fraud service provider.
Infact they forced their "loot" on custumers.
I have purchased a pakage from justdial for my business and they assured me for "mind blowing services", but they only cheated me and deducted forcefully aprox rs.20000/- by their ecs system evenafter my request to stop the services.
Their customer care services told me that they don't provide any complait referance id also....
Complaint comments  Read comments Complaint category Health & Beauty

Justdial.com — severe complain about service [Resolved]

 Kalyanjit Bhattacharjee on Aug 3, 2018
Dear sir/madam,

My name is kalyanjit bhattacharjee. I have an musical event set up called k. B's malhar events & entertainment. I am already your paid client since 4th of july. I have already subscribed 42k package from just dial. I have been told that i should at least get 180-200 inquiries in a month. I am getting only getting maximum 3, most of the time 1 and sometimes nothing in a day. The most pathetic thing is whatever inquiries i am getting from you is absolutely irrelevant. Most of the time i get the inquiries of strugglers, vendor for event managers or marketing companies...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — account still not activated [Resolved]

 Dexter Holiday Homes on Aug 2, 2018
To Whom So Ever It May Concern

Dear Team,
My name is Rajeev Kini, and I have made the payment of Rs.15000/- to Mr.Deepak Thakur & Ms. Ruchita Kadam for my advertisement with the name Dexter Pet Boarding And Holiday Homes.

However it’s more then 36 Hrs now that my advertisement is still not activated. I tried to speak to multiple people on your customer care no[protected].

I spoke to Nenith(TL), Vitthal, Priyanka (TL) & somebody from customer care I don’t recollect his name, about this problem.

But I was surprised to...
Complaint comments  Read comments Complaint category Pets & Animals

Justdial.com — fraud package commitment by shubham pandey and kapil kapoor [Resolved]

 Astrologer.Akshay on Aug 2, 2018
I Registered My Listing Under Vishnu Astrology And Vastu Cell No.[protected]. I Give 2 Cheque First is 7080 And Another is 7662 Plus One ECS 3540 Debit In My Account... They Lie About Plan That In Diamond Pack With Supreme Pack But Supreme Pack Not Activated Automatic 1000Rs. Increase in My ECS... They Tell Me 4762 Something But Its 5742... Automatic They Create Fraud Without Inform Me / Without My Knowledge They Activate Package 1000Rs. MORE... And The Manager Kapil Is A Big Lair They Create More Fraud But I Stop Them... Be Carefull While Deal In Justdial... Save All Proofs With You Like Me... They...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — thaggs and frauds [Resolved]

 sainishivika on Aug 3, 2018
A placement consultancy in jalandhar, named, INSTANT PLACEMENTS. The Owner, who is a lady, blackmails people over jobs. Other than the condition of 50% salary payment to her, she asks for huge amounts of money ranging till lakhs. And only on this condition agrees to provide jobs. Please remove her advertisement from just dial before she makes fool of the other innocent people

Regards...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — I want to deactivate my ecs contract [Resolved]

 LokeshChandra765 on Aug 1, 2018
Earlier i have taken a service from justdail and signed an ecs form but at that time they dont tell us about the contact and details of ecs..
And now when i want to deactivate my ecs contract they said that it was contract of 1 year and before it we can't stoped it was like a ceating it also effects our bank statement and daily we have to pay charges..
I request from just dail to stop my ecs
Which was heated daily on monthly basic...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — stop ecs payment from my account [Resolved]

 Sonamkumari on Aug 1, 2018
To whom it may concern:

I am sending this stop payment order to instruct you to stop making payments from my bank account[protected] to just dial.

As i was confirmed by justdial employee when i asked to stop tie up before any agreement that you can stop service anytime but now amount is deducting from my account

I wish to stop all future payments to this company;

I expect the next debit may be zero.

In the amount of rs. 1180

On or near the date of 15 august 2018

Sincerely,

Sonam...
Complaint comments  Read comments Complaint category Food

Justdial.com — fraud by justdial salesman [Resolved]

 DEEPAK m MEENA on Aug 1, 2018
I mr. Deepak kumar meena has enrolled in paid just dail subscription to regustered my bussiness in just dail by a agenr if just dail named brijesh his contact number is [protected]. He took 12000 cheque frim me i told him to represent the cheque on 5 th august and he forcedfully represnet if on 31st july to complete his monthly target... And now my checque is bounced and he ia not even receuving my call..
My details
Deepak meena
[protected]...
Complaint comments  Read comments Complaint category Telecommunications

Justdial.com — updation of the listing [Resolved]

 Vrushali Uthale on Jul 31, 2018
Hi,

I have a beauty parlour listed on just dial with the name rines beauty parlour in satara. But all the data in the current listing is incorrect and i want the correct information to be uploaded on your site so that my customers do not face any inconvenience. I had already called your customer service and asked for updation a week before and he had assured me that the change will be reflected on site within 48 hours but still incorrect information can be seen on the site.

Correct information:
Name: rinees beauty salon
Address: amrutvel apartment, yadogopal...
Complaint comments  Read comments Complaint category Health & Beauty

Justdial.com — unethical contract [Resolved]

 dharmadip on Jul 31, 2018
Well I am the new user of Just Dial, one of the just dial executive called me for advertising my business in Jd, he explained me about package but no where in our conversation they have discuss about account closure. I have asked 2 times to executive name Mr. SUNIL, what about if i want to discontinue from JD and they told me yes you can discontinue from your package next time and it was 1 year package and also they didn't told me I can't stop my package in between when it comes to ECS and I trusted on them and signed the contract and now 1st I am not getting leads which I want, 2nd was not explained...
Complaint comments  Read comments Complaint category Other

Justdial.com — items not delivered [Resolved]

 Veena Dhari on Jul 31, 2018
Dear sir,

I have made an online purchase of few items from patanjali and divya pharmacy through just dial.com on 10th july. I made the payment through netbanking and received confirmation too saying that the items will be delivered by 14th july. However the said items were not delivered till date.

Kindly look in to the matter and settle as soon as possible.

Regards,
Veena...
Complaint comments  Read comments Complaint category Online Shopping

Justdial.com — nikvika bridal makeover - worst services bad services worst response fraud services. [Resolved]

 Nik Vika on Jul 30, 2018
Hi team
One of the worst customer care services. Especially in the customer care name bharani he speaking like a local guy... Worst behaviors in the call... I am a customer of just dial but treat like a local company... Fake company... Worst services don't go this company please in facebook i try to save my friends. Don't go with just dial. Fake company fake customer care fake services worst worst services... Please take the action the bharani worst customer care person speaking like nasty and showing is attitude.

My money wasted.....
Complaint comments  Read comments Complaint category Health & Beauty

Justdial.com — nikvika bridal makeover - worst services, bad customer care, bad words using by customer care [Resolved]

 Boo Bala on Jul 30, 2018
We called customer care for enquire about leads but customer care person bharani using a bad words and unresponseble words. We complaint about that person also no action... We ask to refund our amount also they are not responding.
Manager also not taking any action regarding this and not proper respse... Customer care not giving a respect to customers. Then y u this company running a bussines like services fake services they are providing... We receiving a wrong calls and bad words still now regarding we complaint all the persons manager and everyone but same thing we are receiving worst...
Complaint comments  Read comments [1]Complaint category Health & Beauty

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