JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
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1432
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1432
Pending
174
Resolved
1002
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (175)

JustDial.com Complaints & Reviews

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Justdial.com — wrong number mentioned for a hotel. [Resolved]

 richa.30 on May 12, 2018
The number [protected] which is mentioned on just dial - kapoor hotels, chandigarh site belongs to me.
Due to which i receive random calls from the unknown people and this is so not good.
I want my number to be removed from their site asap.
Otherwise i have to file a complaint against you or that hotel regarding misuse of my number so that i should not receive unknown calls in future....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — getting irrelevant leads for the paid service from justdial [Resolved]

 rakesh.manchala on May 11, 2018
Hi,

I am a paid customer for lead generation in justdial since last 3 years for my firm marq research solutions for hyderabad. On renewal and getting more leads i went for premium package of rs. 36108 for 1 year subscription this year. After renewal i could see i was getting irrelevant leads from justdial even after complaining "n" number of times for last 4 months, nobody is bothered to fix the issue so i asked for refund but there was no response.

Since last 1.4 years, the service from justdial work horrible and i was always complaining about there service but non...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — wrong number mentioned for ordering from hotel. [Resolved]

 richa.30 on May 11, 2018
For 'hotel kapoor', chandigarh, wrong number is mentioned.
Update correct number as soon as possible.
Due to this many random unknown calls gets connected.

On kapoor hotel chandigarh's just dial site, the number which is mentioned is incorrect, you need to update this number asap otherwise a strict action will be taken against you and this hotel....
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

Justdial.com — fake just dial, wrong commitments, wrong activation, wrong planning

 christ ofindustries on May 11, 2018
My company name is joy crackers sivakasi and christ of industries sivakasi and madurai no one enquiry came in my two company.. I loss more money for invest justdial coimbatore branch... Thay dont refund our money... Please anyone do not pay any amount justdial. Thay are fake commitments fake plans fake activation.. Just dial is fake company in india.....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — repair of refrigeration regd [Resolved]

 Ahmed Mohammad on May 10, 2018
Complained to home appliance services madhapur, h no.628 /a kaveri hills ph no.[protected] my fridge not working mr. Zubair who is from bownpally came to my house and changed timer. For cuttimg of cooling and freesing water. But he removed my timer which was working with new one. Still the same problem facing. Then he told that no gas in refrigrator. That means he had removed my timer which working already and taken cash from me. I want my timer to be replaced which was good and return of cash. The company home appliance services, madhapur kavari hills i haveen following but no response from them....
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — about mobile recharge [Resolved]

 Patitapaban Sahu on May 9, 2018
Dear sir, i, m recharging a mobile number-[protected] of rs-399 on 1st may 2018. Massage comes that recharge sucessfull and u r account has been debited-399 through jd id-ort6v2x3y1, but on 2nd may i, ve received a massage that recharge not successfull and u r money return within saven working days to u r account, although saven working days has been complete i, ve not received any money return to my account
Plz do the need full...
Complaint comments  Read comments Complaint category Mobile Service Providers

Justdial.com — wrong subscription package given [Resolved]

 jayashree on May 9, 2018
On 14 th april jd executive sagar chandana and pankaj mandoli sold a package to me.

Invoice raised and given to me which says
Supreme package for keywords opted and for search option in wap mob web phone search delhi ncr area.

I am suppose to get leads for delhi ncr and my listing will show on rotational basis in delhi ncr.

To my utter shock nothing was visible and repeated complaints they told be it's a pincode package which means if a person enters a pincode only then my company will appear.

After complaining to them that neither...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — payment not received in our account [Resolved]

 Dilip198610 on May 9, 2018
A week back received rs. 138226 from my client in delhi, that payment is till now not received, because your jd pay team asking for kyc

I have upload the kyc documents then after they asking for invoice but i told them this amount against the order booking so we cant raised the invoice whenever the product will be ready for dispatch then only we can raised the invoice.

Against the sales booking we have received this amount but your foolish team says that we will return the money to my customer if not raised the invoice.

Dilip giri
[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Justdial.com — jd pay - inefficient service and no support. [Resolved]

 anara.travel on May 9, 2018
Mobile number: [protected]

Yesterday received rs. 500000 from my client in mumbai, that payment is till now not received, because your jd pay team did not had time to verify my invoice. So trying to reach them after 7 to 8 trials calling your helpline[protected] where in your jdpay department is always busy or could not connect my line due technical reasons.

After reaching them they told to re-initiate the invoice and upload again. I want to know that why no one from your team contact me to revise invoice earlier. Secondly i tried to upload invoice as your jdpay team...
Complaint comments  Read comments [3]Complaint category Other

Justdial.com — order not received [Resolved]

 Dupender Kumar on May 9, 2018
I had order 2 extension board and paid amount of rs 878/- for the same on website http://www.abbasiscrap.com/ and was showing delivery date 7-may-2018, 1:15 p. M. But so far i didn't received the order.
When i contact on phone [protected] listed on web site, person told me that he is not aware about the transaction and his website is developed by justdial. Transaction detail is as follows
Transaction date narration
07-may-2018 to transfer inb just dial limited
Ref no amount
[protected]igadmaqsy7 878.00

Screen shot of the order detail i have attached...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — stop service & ecs. [Resolved]

 Tanmay Salvi009 on May 8, 2018
Dear sir,
I Started service of just dial for Marketing of Interior work in month of Feb-18, I have started this service for good future of my work, but after three month there are no response from market & I received calls which is not related to my business.
When I purchase this service, according to your reprehensive Mr. Harsh Mistry According to him I can stop this service anytime. I have paid three-month charges by ECS from by Bank Account.
Now I request for stop this service to Just Dial Customer care, they are force for continue up to one year. I talk to Mr. Harsh Mistry...
Complaint comments  Read comments Complaint category Other

Justdial.com — fraud and cheating customers [Resolved]

 Vinutha Varsha on May 8, 2018
Dear readers,

Just dial is a fraudulent company and they are cheating the customers saying they will give leads on our business collect the cheque and clear it without informing us and later they don't provide the service saying that we will activate it today and tomorrow and push the days and they have a customer service executive by name shilpa and she is no1 fraud. She will send the executive to collect cheque and she wont respond the call, please beware of this kind of frauds since am going to take this up to social media i also want o make aware to not invest on their company...
Complaint comments  Read comments Complaint category Wedding services

Justdial.com — fraudulently charging of ecs [Resolved]

 Smita C on May 8, 2018
Just dial representative has cheated us.in dec 2017 we made two months payment to them rs 7080. The representative said only if we are satisfied with the kind of leads we get they will charge us. However, from january 2018 onwards we were charged rs 3540. Despite various emails to just dial they have refused to stop the ecs. We have told them we do not wish to continue and now they inform the ecs will run for 9 months.
This is clear cut cheating, no document with terms and conditions were shared by the just dial team before starting of the services.
And now, they cite all kind of...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — not satisfied with your services [Resolved]

 choudhary & choudhary on May 8, 2018
I have registered with you but your service is very poor, most of time you provide fake leads or leads which is irrelevant and not match with my profile
. Some time leads from out of delhi. I. E calcutta, jaipiur etc

Because i am not satisfied with your service and your executive also misleads the customers. And make false promises.

So i requeste your goodself kind stop my services and ecs als...
Complaint comments  Read comments Complaint category Other

Justdial.com — supplied number of fraud company [Resolved]

 Achint1234 on May 8, 2018
In july 2017, i had called just dial request for the number of kent ro service customer care number. They provided me the number of "customer support 24x7"[protected], which is in no way related to kent.

Customer support people, referred and sent someone from metro repair, from who i had purchased an amp, which is valid till 23rd jul 2018.

Both the companies are denying to provide service.
Customer support 24x7, a ms. Anjali responded that we are a private company and are not liable to provide service

Metro repair person is not taking any...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — complaint against your staff mr. gouranga dutta [Resolved]

 sonaiindustriesslg on May 7, 2018
Subject - complaint of serious fraudulent.
Date, 5th may, 2018
Sir,
It has been more than two weeks that we have lodged a complaint against one of your employee mr. Gouranga dutta of siliguri (Phone no, [protected] /[protected]), related to his false commitment and taking money from us with wrong information, false commitment and misinterpretation of the services just dial to offer.
We are very sorry to notice that your office has not taken any action to resolve my problems related to the service of just dial, except numerous irritating, threatening and disturbing...
Complaint comments  Read comments [1]Complaint category Furniture

Justdial.com — rahul automobile fraud [Resolved]

 Sumahi Singh Malhotra on May 7, 2018
My car has been done by 27*7 rahul automobiles.. They got my number from justdial. But now just dial refused that they did not gave my number to rahul automobile they install fake parts in my parts and my car fan belt had cracked and for replace of belt it is necessary to clean the surface but they didnot do that by this broken belt which was not cleaned would enter the timing belt. And timing belt also ger breaked. Please help me for the same...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Justdial.com — calls receiving of anyone else [Resolved]

 rsjain01 on May 6, 2018
I have not registered my number on justdial but someone else has done it and i am receiving calls daily and even at night on behalf of enquiry of jain dharamshala, jaipur. I have complained regarding it to customer care many times but they haven't done it yet. My number on which calls are coming :[protected].
I am receiving calls even at night. I have called to customer care of justdial a lot but still they are not resolving. They just say they have removed but don't remove....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — abusing our family by not respecting our personal privacy [Resolved]

 shauryac on May 5, 2018
I wish to inform public or any concerned authority that the just dial is abusing us by constantly calling through their calling stations by not respecting our privacy. Not even my father is spared who had a recent heart problems and was recently hospitalised, whos number is dislpayed on the website. All the just dial has to do is to remove our personal numbers and our business as we do never asked to be associated with such a shameless and non ethical business....
Complaint comments  Read comments Complaint category Fitness Centers

Justdial.com — jdpay app [Resolved]

 Sidique Hamsa on May 5, 2018
I am a medical shop owner. On may 1st one of our customer paid some of rs31000 using via jdpay app. Unfortunately that amount still not credited in to our account. But it is debited to that customer account. Last three days many times i have inform to just dial customercare number, but still there is no currect information from customercare team. The transaction id is:bpl2g1g3. Pls do a currect information..
Regards
Sidique
Palace medicals
Maradu
Kerala kochi...
Complaint comments  Read comments Complaint category Business & Finances

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