| Address: Shubhlaxmi Shopping Complex, Vasant Nagiri |
Mailed on grevianve officer Justdial on 4th July, 2023 no reverts yet .. issue started from 18th May, 2023.
I have called the customer service number,[protected], as you requested. However, I was put on hold and asked to contact the Mumbai branch, despite my initial request to be connected to a representative who could assist with my raised ticket. This has been a recurring issue, and I would appreciate a prompt resolution to the matter.
Furthermore, I kindly request a refund of the deducted amount from my account by Justdial, as I have consistently expressed my disinterest in their services since 17th May, 2023 . It took a month for the ECS deductions to stop, even though I never requested their initiation. I also seek compensation for the unauthorized cheque deposits made by your company, which have resulted in additional charges and negative effects on my account history.
I have already composed a detailed email outlining these concerns, and I am disappointed that my call has not been answered for the past 17 minutes while writing this message.
I kindly request your immediate attention to address these issues and provide a satisfactory resolution.
Thank you for your understanding.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2023
JustDial.com Customer Care's response Hello Abhi,
We are sorry to hear that you have a concern in your contract.
Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.
Regards,
Team Justdial.
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.