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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 6

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A
Anirban Hazra
Aug 28, 2023
Aug 29, 2023
This thread was updated on Aug 29, 2023
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I have received my order ie boat airdopes iron man it is duplicate and damaged product
+1 photos
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2023
JustDial.com Customer Care's response
Hello Anirban,

We are sorry to hear that you have a concern.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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    S
    Seshagiri.arasada
    from Vizianagaram, Andhra Pradesh
    Aug 28, 2023
    Aug 28, 2023
    This thread was updated on Aug 28, 2023
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    Address: Seshagiri

    I took a package from Justdial on monthly basis
    After four months I asked stop .I requested hundred times they did not stop
    And my bank authorities told me not possible because this is third party agreement.
    Just dial wantedly produced my cheques ever three days for one month.

    Please don't trap in just dial.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 28, 2023
    JustDial.com Customer Care's response
    Hello Arasada,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      K
      karishma dhillon
      from HYDERABAD, Andhra Pradesh
      Aug 25, 2023
      Aug 28, 2023
      This thread was updated on Aug 28, 2023
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      The sales executive- Yash Bachani got us on board and refusing to provide us service or training for set up of our account- the colosseum.

      this sales executive is talking in a very harsh tone, ignoring requests and procrastinating the meeting we need for training of clients to use just dial.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 28, 2023
      JustDial.com Customer Care's response
      Hello Karishma,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        I
        IvanC
        from Mumbai, Maharashtra
        Aug 23, 2023
        Aug 25, 2023
        This thread was updated on Aug 25, 2023
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        I have not authorised unsolicited calls from JustDial yet I'm receiving 3-5 daily calls from them. I've requested many times to stop calling me in vain. Last night I requested it again to find them calling me this morning.
        Disgusting service and harassing company. I tried to explain the phone number they are calling is a business number and they are disrupting my business with their calls but they truly do not care.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 25, 2023
        JustDial.com Customer Care's response
        Hello Sir,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial.
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          A
          atisha2001
          from lucknow, Uttar Pradesh
          Aug 22, 2023
          Aug 25, 2023
          This thread was updated on Aug 25, 2023
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          An employee (vikas dubey, contact no.[protected] sweet-talked me into subscribing, assuring me of numerous benefits and a full refund if i don’t get benefits. Now it’s been more than 20 days of empty promises, I've received no benefits, and the assigned employee has vanished, conveniently blocking my calls.

          Attempts to reach out to JustDial's customer service have failed, leaving me frustrated and ignored. Shockingly, they're unwilling to refund the subscription fee despite delivering none of the promised perks.

          JustDial's deceitful tactics, lack of communication, and complete disregard for customer satisfaction have left me so frustrated. For proof i’ve all the screenshots and conversations i had)

          In short, spare yourself the trouble – explore other reliable alternatives instead
          Justdial is really pathetic
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 25, 2023
          JustDial.com Customer Care's response
          Hello Atisha,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial.
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            M
            Mindset
            from Delhi, Delhi
            Aug 22, 2023
            Aug 25, 2023
            This thread was updated on Aug 25, 2023
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            Request to delete my Justdial contract and refund my money

            Hi Just dial,

            Before getting any plan.

            It has been discussed that my account will be on top of the list.
            You will share the client first with me then others.
            Also the client I received from just dial they want work at a very low price which is not acceptable.
            One single contact goes to many companies listed with you and that makes it very difficult to negotiate them.

            And...
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            A
            Apar2002
            Aug 21, 2023
            Aug 25, 2023
            This thread was updated on Aug 25, 2023
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            I want to stop getting phone calls and whatsapp messages from just dial and people who got my number from just dial.

            Website: Justdial.com

            I visited the just dial website for searching local shops number. I didn't give any of my information in the just dial website. But recently I'm getting whatsapp messages and phone calls from many unknown persons saying that they got my number from just dial. Without my permission how did just dial got my number and share my number with others? And I don't want to get any calls or messages or email from just dial or anyone who got my number...
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            G
            ganeshgenuine
            from Bengaluru, Karnataka
            Aug 19, 2023
            Aug 25, 2023
            This thread was updated on Aug 25, 2023
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            I have been in the 1 year scheme in Justdial, there is no result, so I do not want to renew subscription but they keep on torturing me by calling daily basis, sometimes 2-3 times in a day, even after saying no to them politely they still trying to convince, i cannot do my personal and business related matters properly due to their disturbance, kindly do not call me
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 25, 2023
            JustDial.com Customer Care's response
            Hello Ganesh,

            We are sorry to hear that you have a concern.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
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              G
              ganeshgenuine
              from Bengaluru, Karnataka
              Aug 19, 2023
              Aug 25, 2023
              This thread was updated on Aug 25, 2023
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              I have been in the 1 year scheme in Justdial, there is no result, so I do not want to renew subscription but they keep on torturing me by calling daily basis, sometimes 2-3 times in a day, even after saying no to them politely they still trying to convince, i cannot do my personal and business related matters properly due to they disturbance, kindly do not call me
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2023
              JustDial.com Customer Care's response
              Hello Ganesh,

              We are sorry to hear that you have a concern.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial.
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                D
                deepsi
                from Indore, Madhya Pradesh
                Aug 18, 2023
                Aug 19, 2023
                This thread was updated on Aug 19, 2023
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                On 21 jul a Justdial executive came to our office.He took amount of 7080 from us and told us first emi will be debited after activation. All documents were provided to them on 21 jul. They were so incapable they activated account after 20 days on 9 aug, were were billed for this period also and 1 more emi also debited although account is still not proper. All categories are wrongly selected by him saying u can change later.Since 9 aug we are struggling to add relevant categories and remove irrelevant. Neither Rajat nor his seniors pick call and never call back. After lot of requests he visited our office only once and still not resolved anything.
                Even their customer support keep transferring calls to each other.
                They told you can stop ecs whenever you want and now saying you cannot stop before a year.
                We have all call recordings and cctv footage.
                We want to you to refund all our money and stop further ecs.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2023
                JustDial.com Customer Care's response
                Hello Deepsi,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial.
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                  D
                  Darshan Photowala
                  Aug 18, 2023
                  Aug 19, 2023
                  This thread was updated on Aug 19, 2023
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                  Address: Chalisgaon

                  Just dial company is very fraud they sent a person named Bhushan and took 23000 rs from us but I didn't get this benefit of 1 rs.
                  They took full money from me in one go in the name of a good website but did not give me a website.
                  I am filing a case of 420 against Bhushan as he cheated me.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2023
                  JustDial.com Customer Care's response
                  Hello Darshan,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
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                    V
                    VilasBorate
                    Aug 2, 2023
                    Aug 7, 2023
                    This thread was updated on Aug 7, 2023
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                    Address: Shanti Samarth Kharadi pune 411014

                    I have called Just Dial for Furniture carpenter work and they have provided me a list of contact numbers that are verified by the JustDial vendor I got a call from vendor Aaradhay Furniture by Kailash Ankush (Mobile No [protected]) and he came to my home for looking what type of working I need to do and finally deal done between me and Kailash for 2BHK furniture without Bed and Sofa (Included Furniture items are TV Unit with Mandir, [Moduler Kitchen with Kokery, two Loft, one cupboard]), Master Bedroom with two wardrobes and child bedroom with one wardrobe and one loft and below window doors, Basin box for storage and one loft in gallery and shoe rack and Hall POP with Lights that it done for 2 lac and 20 thousands only.
                    He demanded 1 lac for advance payment on 29th May and I have transferred him 1 lac via GooglePay to Kailash. He has said I will finish your work within 25 days and gave me the final date as 25th June 2023.
                    Work has been started from 22 June 2023 after calling him many times. and afterward, he demanded only every time for material and totally I have given him 192500 out of 220000 and he has not completed 50% work now he saying this work is not in my budget and I will not complete this work again I have called him and he said I will start demanding more money from me and now I have called Just Dail again for raising a complaint against him but Just Dial also not taking serious about my complaint.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2023
                    JustDial.com Customer Care's response
                    Hello Vilas,

                    We are sorry to hear that you have a concern.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
                    Still, Justdial has not replied to me on this issue
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                      D
                      Dr. Sarmah
                      Jul 28, 2023
                      Jul 31, 2023
                      This thread was updated on Jul 31, 2023
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                      Address: Guwahati, vip, assam 781015

                      I don’t who made my clinic’s profile in justdial but they are continuously mentally harrasing me. I have told them to stop calling me many time but they just can’t resist to call. Atleast 4 calls a day daily from many different numbers. Please make it stop.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2023
                      JustDial.com Customer Care's response
                      Hello Sarmah,

                      We are sorry to hear that you have a concern.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial.
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                        P
                        Protovulcan
                        Jul 27, 2023
                        Sep 27, 2023
                        This thread was updated on Sep 27, 2023
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                        Mehar fasteners ludhiana scam

                        Below is the complete information of what happened with Mehar Fasteners .

                        I want to share my frustrating experience with Mehar Fasteners. On 18th January 2023, I placed an order for Bolt, Nut, and Washer(2) (HT) with multiple dimensions, totaling 560 pieces, worth Rs. 66, 080/- (Rupees Sixty-Six Thousand and Eighty Only). The company issued Invoice No. P1/MF-2023/CE-507 for my order.

                        According to the initial...
                        +3 photos
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                        A
                        Amrita rodrigues
                        Jul 26, 2023
                        Jul 28, 2023
                        This thread was updated on Jul 28, 2023
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                        Address: Pune

                        Hi my name is dr amrita rodrigues. I had taken just dial service with the business name doctor care clinic and day care centre in wagholi. I had told them tht I will c the service for 2 months thn decide but later I was not happy with the service. I told them 10 times to close the service and mailed them. But still they are cutting it from my bank. I am really frustrated with this. I have 10000 hold in my bank account. I want just dial to refund my amount
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2023
                        JustDial.com Customer Care's response
                        Hello Amrita,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          D
                          Dikshakesari
                          Jul 21, 2023
                          Jul 24, 2023
                          This thread was updated on Jul 24, 2023
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                          Address: Vinay Nagar, Miraroad, Thane - 401107

                          Hi,

                          My name is Diksha Kesari, owner of REVIVE DESIGN an Interior design firm located in Mira road, Vinay nagar (Thane - 401107).

                          Registered contact no. : +91 [protected]

                          I have many concerns regarding Justdial services as follows.

                          1) Wrong Pitching by the sales executive Ms / Mrs. RIcha, and Hiren Chotalia about the leads / services.

                          2) No leads even after the first ECS debit i.e. on 20th June, 2023. After many follow ups they told me they need gumasta and Udyam Aadhar to start the service.

                          Even after providing all the documents asked from them.. I'm not receiving enough leads, only 6-7 leads till date that too from different parts of mumbai...

                          * I had clearly told sales executives that I want leads from nearby areas and they had agreed to the same. for the sake of their targets. I want strict action to be taken against sales executive Rich and Hiren for misleading*

                          2) In just 20days second ECS debit happened... It was conveyed by Mr. Hiren that service date will be considered after the Gumasta is submitted. Kindly confirm the service start date.

                          I have already lost total of Rs. 9, 440 / - deducted from my account. and no service provided in return.

                          kept calling on their registered no. i.e. "[protected]" but the customer support executive ketp tricking me every time with irrelivent solutions. everytime they told me I will receive a call back within 24hours but never happend.

                          I also mailed on just dial email.id provided by customer support executive [protected]@justdial.com, [protected]@justdial.com even after a couple of followups they never bothered to respond. *Fraudsters*

                          I want to stop my upcoming ECS debits and dont want their so called service anymore. But they customer executives now saying it will take 3months to stop from the date of application.

                          But at the start the sales executive had conved that I will have to inform /mail to them only eight days prior before next ECS debit to stop further services if not sattisfied.

                          Their service is worst... they are liars just fooling around small scale business... and looting their money in the hope to get more relevant leads.

                          Kindly look into the matter at the earliest,

                          and help me to stop the further ECS debits on emidiate basis. FRAUDSTERS.

                          Regards,
                          Diksha Kesari
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 22, 2023
                          JustDial.com Customer Care's response
                          Hello Diksha,

                          We are sorry to hear that you have a concern in your contract.
                          We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards,
                          Team Justdial.
                          Jul 24, 2023
                          Updated by Dikshakesari
                          Kindly assist me for ECS cancellation on emmidiate basis, I can't afford to lose money any further. Services are really very poor. sales executives are uneducated or simply they lie, mislead, give false information etc.
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                            J
                            JAN Design Studio
                            from Surat, Gujarat
                            Jul 18, 2023
                            Jul 22, 2023
                            This thread was updated on Jul 22, 2023
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                            Address: Surat

                            We would like to unsubscribe our just dial account and stop ECS.
                            This request has been made on call multiple times and yet our monthly subscription amount gets deducted.

                            Inspite on-call conversation with customer care, ample of mails about the same, we have yet not received any confirmation email regarding unsubscription.
                            We have sent the same mail to customer service before.
                            all the customer service numbers only provide us with different email ids.

                            Zero Cooperation from Just dial.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 22, 2023
                            JustDial.com Customer Care's response
                            Hello Nikhil,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              U
                              Udipto Das
                              Jul 17, 2023
                              Jul 22, 2023
                              This thread was updated on Jul 22, 2023
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                              Not responding to our cancellation request & misbehaving client team

                              On 29th June I reached out to my KAM (Meenu) for cancellation of our services as we do not want to continue, to which I was assured, she has raised it further. on multiple followups, when we got no update from them, I dropped an email to their client support on 3rd July, again as expected no response till now. The KAM Team Leader assured me that the request is in wip and they are working on it, As per their process I was supposed to receive...
                              +2 photos
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                              Abhismarty09
                              from Vasai, Maharashtra
                              Jul 17, 2023
                              Jul 22, 2023
                              This thread was updated on Jul 22, 2023
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                              Address: Shubhlaxmi Shopping Complex, Vasant Nagiri

                              Mailed on grevianve officer Justdial on 4th July, 2023 no reverts yet .. issue started from 18th May, 2023.

                              I have called the customer service number,[protected], as you requested. However, I was put on hold and asked to contact the Mumbai branch, despite my initial request to be connected to a representative who could assist with my raised ticket. This has been a recurring issue, and I would appreciate a prompt resolution to the matter.

                              Furthermore, I kindly request a refund of the deducted amount from my account by Justdial, as I have consistently expressed my disinterest in their services since 17th May, 2023 . It took a month for the ECS deductions to stop, even though I never requested their initiation. I also seek compensation for the unauthorized cheque deposits made by your company, which have resulted in additional charges and negative effects on my account history.

                              I have already composed a detailed email outlining these concerns, and I am disappointed that my call has not been answered for the past 17 minutes while writing this message.

                              I kindly request your immediate attention to address these issues and provide a satisfactory resolution.

                              Thank you for your understanding.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2023
                              JustDial.com Customer Care's response
                              Hello Abhi,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial.
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                                Jaydeep Gajera
                                Jul 14, 2023
                                Jul 28, 2023
                                This thread was updated on Jul 28, 2023
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                                Address: Rajkot

                                I got frequent calls from the justdial. I said multiple times to remove my numbers from your platform, but they are not taking any actions regarding this things.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 17, 2023
                                JustDial.com Customer Care's response
                                Hello Jaydeep,

                                We are sorry to hear that you have a concern.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial.
                                Your email is not visible on this platform. It's [protected]@justdial.com Please mention it with space or other characters.
                                provide proper solution or I am going to viral on tweeter.
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