JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
Submit a Complaint
1439
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1439
Pending
178
Resolved
1006
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (179)

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JustDial.com Complaints & Reviews

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Justdial.com — ac repair of videocon air conditioner

 Govindan Rajesh on May 22, 2018
Dear sir,
This is to inform you that on 16th may 2018 i have called your esteem concern to provide the cell numbers of videocon ac customer care number which your concern did along with the videocon customer care message you have also sent mr. Aleem cell number [protected] which i have sent you as the snap shot. He has sent 2 servicing person and they have serviced 5 ac and after 2hours they left 2 ac which they have gas filled and repaired has stopped working. From that day till today we are calling him but the above gentleman is not responding our call. I am sure he is a fraud since he...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — got fraud information from just dial

 Chandan18 on May 22, 2018
I have got wrong information from just dial. Took number from just dial for maid bureau and a guy came with a girl at home and took 40000₹ and then in 15mins that girl ran away. Now their phone is off.
I need an answer from just dial how do they add unknown people without any verification in their website. Since morning i’m trying to contact just dial but nobody is helping me with this. Eventually i had to complain here. Hope this complaint will be taken care of and help us....
Complaint comments  Read comments [1]Complaint category Employees

Justdial.com — want to stop paid services from justdial.

 Jogendersharma on May 22, 2018
I purchased paid services from just dial and want to stop now as i have closed my business. As just dial is denying to stop these services. Can any one help to provide escalation matrix for just dial.

There behavior is totally worst with the customer. I am following up from last one and half month no one is providing me resolutions. Every one saying we can't stop. You have to continue for 1year....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Justdial.com — unnecessary and irrelevant calls received

 Harsha Mangnani on May 22, 2018
I didn't enquire about carwale and wedding services, yet i'm receiving minimum 7 calls every day from justdial. Every 2 hours i get a call asking me if i want to know more about wedding halls, or if i'm interested to buy toyota or mercedes. I am not interested to buy anything! I'm a student!!
It's too annoying. I've never even used justdial and i have no clue from where did they (People calling me) my contact details.
Look into the matter to the earliest possible....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Just Dial — the big fraud company just dial

 VishalCareTech on May 21, 2018
Just dial no1 fraud and fake company
Myself vishal from meerut i took the just dial paid services from one the just dial executive ankit in month of august 2016. At that time executive told me to take six months services and we will gie you best promotion in your business but no such thing happen
Instead of it today when i go to bank for closing my bank account. Bank has shown me that just dial is charging ech charges from last year with out any intimation or confirmation to me about the charges.
Now bank has given me such big amount which is uncleared for having just dial...
Complaint comments  Read comments Complaint category Computers & Accessories

Justdial.com — stopping ecs from last 7 months [Resolved]

 yasinshaikh87@gmail.com on May 21, 2018
My company name : illuminate associates

Registered contact no : [protected]

I badly want to stop my ecs.

From last 7 months i went malad office to

But didn't help me out.

All are frouds even head of just dial office malad branch. They told me nahi hoga jao hum ecs band nahi karenge 1 saal ka contract hai.

But after contract this ecs didn't stopped all are frouds even i called 12 times before this action to pls stop my ecs and they cut my call.

Some 2-3 guys are pls wait i transferred my call and...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — illegal deduction of ecs and harassment by customer complaint staff

 Arjun Sudhakar on May 21, 2018
I have repeatedly asked to remove my company from just dial. After going through appropriate channels, my ecs is debited even after 3 months notice. Also, when bringing up the complaint, i was harassed by their customer complaint staff by the name of shahnaz. Not only am i being cheated out of money every month, but the customer complaint staff also refused to entertain any requests and started shouting at me. Just dial operates on a unprofessional and border line illegal manner, it is unfortunate that such a large company operate like thugs....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — disappointment from your response. [Resolved]

 explore innovation on May 20, 2018
I want to register my busness in your company but im gettinng very bad responce frrom your side. First ill called on your tollfree no. For help your executive they transfer my call on different department one of your epm, takes my call and said me please take paid listing but i said no. Please register my busness as free listing then they disconnect my call. Ill face this problem two time i remember both guy name is shubham sharma and 2nd one is tependre or may be dependra...
Still my problem its not solved. Hope you resolve it....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — lost household stuff [Resolved]

 neeru Kaur on May 20, 2018
From 22/4/2018 shauray logistics co pvt ltd kandivali, mumbai has taken our household stuff which had to deliver to jodhpur on 27th/28thapril. We search them through just dial... Till today they have not delivered our stuff.. I m complaining against this movers and packers company.. We have all the bills and call details.. Pls see to it and get back to us asap. Thanku...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Justdial.com — bsnl validity recharge of rs 36 failed but amount not refunded in paytm wallet

 smshahid786@gmail.com on May 20, 2018
I made a bsnl validity recharge of rs 36 on 20 may 2018 at 12.24 p. M. Vide recharge jd id - ora1v7h3j1 but amount not credited to bsnl. When i contacted customer care of justdial they said that the my recharge failed my amount will be credited in my paytm wallet. But the same was not yet credited.

Please refund the amount in my paytm wallet urgently.

Syed mohammad shahid...
Complaint comments  Read comments Complaint category Online Shopping

Justdial.com — I want to discontinue the contract

 Mansiaarav on May 18, 2018
Whomsoever it may concern

Hi
This is mansi thakkar from. Provita diet care center surat.
I am leaving india in a month so winding up my business, i have already mailed ample of times to you n got an inquiry call from ur center two days back n she promised me to do the needful but i got again a mail from just dial ki i have asked for continuation but reality is i wan to discontinue with you people please stop taking ecs from my account.
Regards,
Mansi thakkar...
Complaint comments  Read comments Complaint category Food

Just Dial — just dial agreement cancel

 Rituanu on May 18, 2018
Me just dial team se kafi preshan hu, itni bar in logo ko call, mail kiye hai ki please mera contract cancel kro, mujhe just dail ki service nhi chaiye, but in logo ne koi reply ni kiya, consumer complaints team meri help kro or is fraud company me mera paisa barbaad hone se mujhe bachao, and koi bhi just dial ki service mt lo, in ke fake commitment hote hai, jaise name wese hi fake kam......
Complaint comments  Read comments Complaint category Other

Justdial.com — paid membership have not lived on the portal [Resolved]

 financialplannermpawa@gmail.com on May 17, 2018
Two days back one of your executive mr anup patnikar and before the purchase of the plan infinite number call your executives had made it but now no one can give proper revert on your toll free number[protected] and above given executive will not picking the phone at the time of deal which is happen on[protected], that guy told that if you give a cheque campaign will start after it clears. So we do the online payment but inspite of that still no body called us even no services are which we are expecting from you so please cancelled the contract and give back the revert as quickly as possible....
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — service stop

 Rituanu on May 17, 2018
Sir just dial ki company se kafi irritate hu or mene inke customer care pe call kiya to mujhe force karne lage service 3 months tak continue rahegi, mene apne business k liye kahi se best service avail krli so that just ki service stop karna chahti hu, but just dial company k employee bhot bekar hai bas apni bt repeat kr kr k borr karte hai, client ke concern se koi mtlb ni, mujhe just dial ki company se irritation ho gayi, plz plz stop ecs payment...
Complaint comments  Read comments [1]Complaint category Loans

Justdial.com — justdial employees/workers [Resolved]

 Avik Ghatak on May 17, 2018
The workers, employees or whoever calls asking for confirmation/imformation etc dont know how to behave with customers, some called ([protected]) me asking for confirmations and when i started to answer the questions imposed by them they cut the call suddenly on face and also they ask same information and deatils too many times which is tiredsome....
Complaint comments  Read comments Complaint category Education

Justdial.com — cancellation request (mandates reference no : utib0000000005169431)

 Kashvi Jain on May 17, 2018
Hi,

This is to notify you that i have shown interest to become a business partner with just dial in the name of ramit classes on 3/05/18 after seeing advertisement. I gave a cheque of 5900 rupee and also sign a mandate for direct debit setup. It was not told to me at that time that the signature is for direct debit every month. However the executive who came also misguided lot of things. Later on i also got a call that the given cheque is deffered due to signature and not clear.

Later on we changed our mind and not at all interested for the same. So when cheque was...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — fake packers & movers details received - lost rs.8000

 Bindu Murukesan on May 16, 2018
Have checked for packers & movers details on just dail, post which started receiving call from multiple company.. Basis the requirement spoke to the logistic company name sommex logistic india pvt ltd. Wherein the person mentioned he will dispatch my goods if i pay advance of 80%. Ask the person to provide details of proof, he gave co. Pan card, gstin #, vechicle registration # & also provided bank details.. Being in emergency suitation transferred the payment. When called back to check when he is coming for collecting the payment he straight away denied saying he is the way he work and will not...
Complaint comments  Read comments Complaint category Public Transportation

Justdial.com — incorrect information provided before opting just dial services

 nitin.shinde86 on May 16, 2018
Hello team jd,

This to inform you that i have signup with your services for my business with mobile no. [protected] for 10 year and paid you rupees 29510/-. As per the communication service location area is mumbai. I called you guys many times to ask you the contract agreement but i haven't received any update from your guys. Also i opted services for mumbai only & i am getting calls outside mumbai which is completely irrelevant to my business. I am located at kanjurmarg & i am getting calls from bhivandi, ulhasnagar, dombivali, kalyan, etc. These area is not fall under mumbai region...
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — ecs deduction before 3 months [Resolved]

 Himan Kulshrestha on May 15, 2018
We started using justdial paid services last year with the basic package amounting rs. 2, 360 with taxes. Every month on 2nd day the amount used to get debited from our account.
In month of april the same ecs of 2, 360 hit our bank account and the very next day justdial executive came to us and changed our plan. He convinced us to take 3, 545 per month with taxes plan and took a cheque of rs. 7, 080 for two months. According to that we have already paid for services till june and in july ecs was supposed to be deducted.
The same amount was deducted from our bank account in month of...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Justdial.com — no-one listens to my query... [Resolved]

 Bodh Rajpuria Singh on May 15, 2018
I paid 17700 & was promised that you will get 5th 6th or7th position
In all the keywords i provided and was promised... Hardly20 % i am getting what i was promised + i asked for correct bill which again not got to file my gst returns... On top of that these people stopped taking my calls sarabjeet kaur - [protected] [protected] adhiraj [protected]...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

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