JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
Submit a Complaint
1585
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1585
Pending
132
Resolved
1229
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (207)

JustDial.com Complaints & Reviews

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Justdial.com — made wrong commitment [Resolved]

 kanishkgola on Aug 13, 2018
Hello I started my business 4 month ago. The justdial's sales executives came in my office and forced me to take their plan. I said to them i would take once i hire my employees. but they were continuously calling me forcing me and visited in my office many times. They said take our lifetime plan in just 18, 000 you will get 6 to 7 leads daily. I asked them many times will i get 6 to 7 leads daily are you sure they said off course this is the minimum numbers you can get more. But at the end of the month i got only 9 leads. I called to that sales guy he said sir switch to our basic plan then you...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — process of package [Resolved]

 mr.bharat bhushan khanna on Aug 13, 2018
Greeting of the day,
This is informed to you that i have purchased the package from the side of justdial (Car hire) and given a payment on 11.08.[protected]rs but still, the process is not completed and given me the excuse daily why are u given pathetic service by justdial. This case is handled by my. Yasin the employee of your company

Note:-and i revert back call within half hour otherwise i go in consumer court and mention in your website..

Thanks and regards
Kanika
[protected]...
Complaint comments  Read comments [1]Complaint category Taxi

Justdial.com — breach of contract of shreeman shares & investment consultants [Resolved]

 Agrasen Vallabh Maharaja Suryavanshi on Aug 13, 2018
In april 2017 we signed a contract with jd of 1 year ecs wherein if customers searched for stock market firm then we would be informed via sms. Every month ecs of rs. 2360 was debited & was supposed to stop in april 2018. Now it is august 2018 and still the ecs is being debited even after our mail in april to pune@justdial.com to terminate it. Instead they just renew my contract without prior intimation. The justdial employee nabil shaikh who closed the deal in our office is not picking our call. The justdial customer care is not replying to any of my email and not even bothered to call back to...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — frustrated from your service I am filing a police complaint against you [Resolved]

 Shishant Mahato on Aug 13, 2018
Dear justdial team,
My name is shishant mahato ([protected])
My business is in nagpur named digital magnet
I was calling your number [protected]
Five to six time they always say
We will transfer the call to support department and they will soon call but i didn't get any call till now
.
My ecs is deducted every month this 10th aug you deducted the amount
After i told my business is closed down
.
Now this is the limit
I am totally frustrated by your service
.
Now i am filling a police complaint against you
.
Complaint comments  Read comments Complaint category Education

Justdial.com — ecs fraud [Resolved]

 JohnVictor S on Aug 11, 2018
Dear sir,
We had registered our business jade fashion boutique with justdial. After some point of time, we thought of stopping ecs subscription due to some commercial activities. And we had informed of this in the nov 17. And we were told that ecs would be stopped after notice period of 3 months. However, on 2nd april, four months after our intimation, ecs was debited. When we contacted justdial, they said without any concern, as bill was generated they could not stop ecs process and we should have reminded of them again about ecs.
When i contacted americanexpress, for amex credit...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — epf final settlement issues

 Ruchiawasthi1149 on Aug 10, 2018
Hi,
I am ex employee of just dial noida, i had filed my epf claim but got rejected due to company fault, i contacted to hr they told me send the screen shots and i sent it many times but they are not giving any proper response. Only they send the mail that we will check and confirm but 2 times my claim was rejected so please understand and solve my issue i have urgent requirement of money but they are not helping me.

Regards
Ruchi awasthi
Ruchiawasthi1149@gmail.com...
Complaint comments  Read comments [1]Complaint category Employees

Justdial.com — fraud done by amazing spa jammu @ 17500 [Resolved]

 Dharmendra Shishodiya on Aug 10, 2018
Dear respected sir,
I hereby inform you that yesterday I have feeling very tired and having headache due to my godown shifting at jammu. So I have need some massage or Spa so I have search the number from just dial and call to nearest massage and spa centre amazing spa main road jammu. I am staying at Hotel grand Inn room number 202.So From Amazing Spa main road jammu concern Call to me and sharing the contact details of Spa reprentative. He will give me a number [protected] neelam and told me pay the fees Rs.3500/-through paytm [protected], I have done make the payment, but he didn't send...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — leads phone number hidden even for paid subscribed businesses [Resolved]

 haritaxconsultancy on Aug 9, 2018
I have subscribed for a monthly package of rs.2350 in Just dial effective from July 3rd 2018 . Even after subscribing for paid package they have not given leads phone number.. For most of the searches done by customers they have sent the email id alone or just an option to send SMS to customers /leads.
The Marketing dept or the customer care have not explained the reason for masking the phone number .After repeated calls and mails finally they have replied that if the contract has less than 65% B2B categories then phone number will not reflect.
They have not explained what is B2b...
Complaint comments  Read comments Complaint category Other

Justdial.com — fraud company style n stock [Resolved]

 Yashpal ishu Yadav on Aug 9, 2018
Sir my name is Yashpal Yadav . There is a company registered on you site naming Style n stock . This company is totaly fraud .They had called me and said that you gor t a first prise so put 15000 for prize booking then 25000 for vehicle's paper work then 69000 for account nomine. They have taken my 80000 .
Please take an action against them and i am putting FIR against this company . Please try to recover my money . I have all the conversation records of this company.kindly take an immidiate action against tgis company . And please help me to coplaint against them....
Complaint comments  Read comments Complaint category Online Shopping

Justdial.com — advertisement [Resolved]

 Dr Poonam on Aug 9, 2018
Dear sir,
I have registered my business in the name of hopes counselling centre. Initially justdial will send you lots of responses in the name of leads, but gradually they will decrease the leads and his representative will ask you to update plan and change to higher plan with more amount.
I have upgraded my plan trice. Now again they have reduced the leads and their representative is asking for up gradation of plan.
While upgradation you have to apply new and pay registration amount of new plan. This is total fraud and cheating being done by justdial.
Kindly look into...
Complaint comments  Read comments [1]Complaint category Doctors

Justdial.com — search engine fraud [Resolved]

 Satya Prem on Aug 8, 2018
Just dial verified account repair service provider MPJ enterprises took 2600rs and never provided service. All the numbers are switched off or not picking calls. Everytime I call just dial, they say concerned team will call me but never happened. I started to believe it's a search engine scam of just dial and tie up of fake service provider. Please have curtacy to call me on [protected] if you are genuine...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — fraud traders registered on justdial [Resolved]

 Bobby S Rathod on Aug 8, 2018
I called justdial for the number of registered ac repair mechanic, i was waiting for the message but before that, i got a call from ketan saying that he was calling me from star cool service and he got my inquiry from justdial. He came home to repair the ac and took the part away for 10days and told us he would fix it and return. He came back after 10days and fixed the part back and asked us to wait for 3 hours to start the ac. We told him we would pay him post the ac starts working but he couldn't wait and insisted on paying him on the spot. We paid assuming he was a registered mechanic with justdial...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — purchased the paid service and did not get any service [Resolved]

 Disha Khanna on Aug 8, 2018
I purchased the paid service from just dial on 6th august 2018 and was told that my company profile would get activated on just dial in 2 hours from the time payment was made. I was also told that once my company profile is activated, i can start getting potential leads from just dial however nothing like this happened. The couple of leads (Approx.5-6 till now) that i have received till now are all used leads. Ass per the customers, they have already taken the service their need. When i contacted just dial and asked, they simply told me to login and update my profile. They did not update any details...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — ac services in chennai - absconding after taking payment [Resolved]

 lseelan on Aug 7, 2018
A person named suresh recommended by justdial offered to rent ac for 6 months in velachery on july 31, 2018. He installed the ac unit which worked for 2 days and then stopped completely. He took the deposit and rent for 6000 rupees and switched off his phone (91-[protected]). We tried contacting justdial on the phone with no success. He did not give any receipt for the payments made. Makes us wonder what kind of brokerage money justdial is getting from these kind of men....
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — fraud by their sales executive [Resolved]

 Cupix on Aug 6, 2018
My company name is cupix, i am facing a problem of fraud by executive from justdial. I have already complained what justdial did to me through comsumer complaints. After that their relationship manager called me asked about the problem and thats it. They are asking some more money to resolve this issue. They never resolved that problem. Till now no issue has been resolved. Kindly see to it....
Complaint comments  Read comments Complaint category Other

Justdial.com — unique consultancy services [Resolved]

 Reeta Punyani on Aug 6, 2018
This complaint is against "unique consultancy services" at bikaji cama place which is registered on just dial. The contact person there is mr. Manish. He has taken 5000 advance (Refundable as mentioned by him) from me on 21st june 2018 and ensured that he will be sending maid to me by the evening the same day.
After making excuses for about a week he said i do not have maids available and when i asked for my refund he clearly said no. Its been more than 2 months now and after multiple calls there is no help from justdial as well. These are fake companies which are just cheating people and...
Complaint comments  Read comments [1]Complaint category Utility Services

Justdial.com — complaint related to ecs deduction from my savings a/c and no any steps taken to resolve the issue even after closure of the contract [Resolved]

 Ratnesh Kumar Upadhyay on Aug 4, 2018
This is to inform the higher authorities of the company that my a/c number-[protected] with ifsc code-ubin0545261 is being continuously used for ecs deduction by your company, justdial.
And with regular complain as well, no any step has been taken by quality desk department and ecs department to resolve the issue.
My money is invaluable to me, the customer care support only give me condolences for the issue and no any solution. They commit me to resolve the issue but do not call back even after commitment, mentioning some sort of technical issues.

I am md of...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — harassment for purchasing paid ad [Resolved]

 Ali Bike Corner on Aug 4, 2018
I got a call from just dial employee rahul from [protected]. He insisted that i shd purchase a paid ad.. Although i told him atleast 10 times that i donot need it. I disconnected the call as he kept on arguing that i hav to purchase it. He again called fron private number [protected] and started a verbal fight. This is ridiculous i need apology from him. Just dial shud take strictest action possible against him.. Else ill my a police complaint and get this person and just dial sued. Also i tried to complaint by calling [protected] just dial.. But they kept me on hold and finally "did not"
...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — miscommitment - non response [Resolved]

 Niki Achtani on Aug 4, 2018
Dear concern,

Fraud done - incorrect data had shown to push sales
I am your paid customer in the name of heritage veshbhusha - pxx79. Xx79.[protected]. L6z5

I had already raised the ticket about not getting any inquiry within 5 km area of chandkheda.

I repeat in this query again that, i was informed by your sales executive that in a year there is 7000+ inquiry which comes to 80-90 inquiry per day.

But since my joining as a paid customer with justdial, there is not a single inquiry from my nearby area (5 kms).

Then...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Justdial.com — irresponsible company after cheating my money [Resolved]

 Shruthiram on Aug 4, 2018
I took a pest control service from just dial and had 0% result. Lost count on how many times i called to complain and absolutely no response from just dial and the pest control company.. Cheated me on my money. When i called for service i got the service in a day.. Now its more than 20 days that am trying to contact both. And the company was so rude to me when they spoke to me. Anz pest control pvt ltd is the pest control company. Please help me get back my money or get the service redone properly...
Complaint comments  Read comments Complaint category Utility Services

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