JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
Submit a Complaint
1762
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1762
Pending
134
Resolved
1396
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

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Justdial.com — subject [Resolved]

 aarti1012 on Nov 12, 2018
One of the executive mr. Karan kapoor came from just dial to demonstrate the life time services provided by you at my home at delhi, on 12th oct 2018. No doubt services were very impressive and i and my brother was ready to start with the services. For that i have given 2 post dated cheques of 1st nov. 2018, with cheque no. 769194 for rs. 21, 240/- and 769195 for rs. 7, 080/-. (Sbi)

He also said that he will call before 1st before giving the cheque to get it processed. I have received a call but not from karan (As this was pre-planned, so that his no. Couldn't reflect on your record...
Complaint comments  Read comments [1]Complaint category Education

Justdial.com — deactivation of my listing in just dial

 Sujata Potay on Nov 11, 2018
Just dial services - fraud service, horrible customer care

1. I have never requested to be listed in their database.
2. My name has an initial that is not mine.
3. They have given an address which doesn't exist
They have been misdirecting my clients by booking appointments that i am not aware of and sending them to an address that doesnt exist.
4. I have been trying to get my listing deactivated for over 6 months now, still unsuccessful.
5. Called several times and spoken to several executives, they all repeat like parrot 'we are sorry for your inconvenience...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — alteration of previous listing [Resolved]

 ian nazareth on Nov 11, 2018
Hi,

Despite the service just dial is providing, it is with regret that i have to write this letter.

Our company nazareth metals had ceased manufacturing in 2011 and as a result we've been operating from a different address.

We have begun production again and i've been after just dial to alter the details on the listing as the email id used earlier is defunct (Vsnl). I have no other way of altering these details myself and it's causing customers to refer to our older address or call up an older number, or use the older vsnl email. (All which are not...
Complaint comments  Read comments Complaint category Other

Justdial.com — re complaint [Resolved]

 Vennila Rajendran on Nov 9, 2018
I cancelled the contract on October 7th the total amount was Rs 24, 000 were Rs 5, 900 was the first payment . After 5 days i called and cancelled the service die to false promises and false contract information and the representative told me that the service has been cancelled from now on no amount will be debited and the ad stopped and i did not receive any enquiries or ad after that . I gave two cheques to Just Dail which one has been presented and debited Rs 7, 500 on Saturday the cheque NO is 68903. I need the refund I have been calling and running around from November 3rd. I am experiencing...
Complaint comments  Read comments Complaint category Schools

Justdial.com — ecs mandate and closure of account

 Astha Gill on Nov 9, 2018
Just dial services was requested to close my account as it has not been lucrative at all. But they straight away refuse to help. They have refused to close the account

Their customer care executives are very rude and have threatened that they don't care about customer complaints or consumer court and customers can do whatever legal action they want because just dial pays no heed and is not scared of legal actions.

They refuse to accept closure requests, they refuse to discontinue irrespective of pathetic services that they provide.
They even charge huge amount...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — stop ecs payment in my account [Resolved]

 thamim258 on Nov 8, 2018
Sir i was advertise my company last year i don't like justdial service so

i request stop service over your customer care no [protected] there is no response over lost 6 months

i can call hundreds of times no use not even ready to speak simply told please wait we transfer the call to concern department after 5 min cut the call a very worst service and even last six months i didn't get any stop service conformation every month amount debit in my account......
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — not receive leads from justdial & unable to stop ecs [Resolved]

 aijazuddinshaikh on Nov 8, 2018
I m aijaz uddin shaikh from tunmarg aircon indore i was previous customer of just dial from last 10 years but from last 2 years i was disappoint from just dial about package contract value isrs.30000 but they increased about 400% then i will pay 120000 but last year settled in rs.100000 but i convert in ecs but from last 3 month i dnt get any enquiry from just dial & i complaint abt that no one give me batter resolution & i also complaint abt if u not give resolution then stop my ecs but they dnt give any solution & continue hit ecs every month so plz give me my money back & stop my ecs.
Complaint comments  Read comments Complaint category Other

Justdial.com — fraud work [Resolved]

 Hamood Siddiqui on Nov 6, 2018
Ap ke waha ke ldko ne mujhse fraud kr ke chek liya ye boll ke ki sir 3540 ka hai 4 mont ka paik fr may bola may abhi nai krwao ga next mont krwao ga to wo bola sir is time festivl offrr hai ap ka chek bad me lgae ge ap ko add kr de to mayne chek 25. Sep ko diya ar may bola ki 30 nov tak chek lgana per mujhe kuch setup rest ka alg shift krna tha to may bola ki chek waps kr do to bola sir ap ka chek may bheja dunga fr 2 nov ko chek lga diya ar pyse le liya ar mujhe ecs plam me dall diya ab wo ldke na call resiv kr re na merw problm sun re costmr care pe bhi do din me 40 times call kia hold pe lga...
Complaint comments  Read comments [1]Complaint category Food

Justdial.com — just dial fraud not stopped my ecs [Resolved]

 naremd on Nov 6, 2018
I've signed for justdial ad for my business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped and after raise a request from my side regarding stop ecs they debit my account four times in one month and the debit amount is more then my monthly plan which i have choosed,

I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.

Any one suggest me any solution?...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — false commitments and concealment of information. [Resolved]

 Gur Kaaj on Nov 5, 2018
Just dial took this fraud to another level. I had listed my company in Just dial only for trial of one month. Please note that i clearly mention to the agent that i will continue this service if i will get positive response. She concealed some info regarding ECS and notice period, due to that i had been charged many times from company as well as bank. After the closing of my service still bank is charging me for the same. My bank asked me to talk to the authorities in the JD. I am requesting you once again, after so many calls on customer care, to return my money, which is deducted by your fault...
Complaint comments  Read comments Complaint category Other

Justdial.com — stop ecs payment from account [Resolved]

 info@digiengineers.com on Nov 5, 2018
I have taken a justdial ecs package where rs 1180 has been deducted every month from my account. So i want to end this package because the leads we are getting is totally fake and do not have genuine leads as we are expecting.

Now the customer care is saying that it will take 3 months notice period and after that my complaint will be considered.

So i believe that this is a totally fraud company and have a single vision to loot its client....
Complaint comments  Read comments [1]Complaint category Hosting & Web Design

Justdial.com — listing [Resolved]

 Mike Singh on Nov 5, 2018
Hi everyone

This complaint is mainly for business owners who're about to go with this pathetic excuse of a listing company.

First of all, i'd like to blame myself as a director for trapping my beloved company consilium pathways into just-dial. I allowed myself to fall for the sweet talk of their sales team leader and completely ignored the container-ship loads of negative reviews posted online.

First of call, when we opened up our branch in mansa devi they had this marketing intern named vivek literally attack our phones day and night; texting and calling...
Complaint comments  Read comments [1]Complaint category Internet Services

Justdial.com — against ecs mode

 surendra on Nov 5, 2018
Dear sir i surendra pal singh taken service of just dial shiv enterprises rajaji puram lucknow of rs total amount 7000/- which paid by cheque in the favor of just dial. This amount is in two part one is 2000 and second one of rs5000/-. This amount is already deducted from my bank punjab national bank rajajipuram lucknow dated 3 august 2018. Your concern officer mr adnan and abbas is told me no one any to be paid after this amount there is no ecs on this account. But after the month ecs send my bank of rs 776. So how could is possible in november the payment is deducted from my bank rs368, 115 and...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — they are hiring fake agencies without proper verification [Resolved]

 kunalspeedyboy on Nov 1, 2018
Their is one travel agency named fair deal tour & travels (Dilshad garden) jd page link - (https://www.justdial.com/Delhi/Fair-Deal-Tour-Travels-DDA-Market-Dilshad-Garden...
This travels agency is registered on fake address their is no travels agency on that given adress i have booked one luxury car bmw and done paytm of 8500 in advance but no service is given by them. He cancelled my booking and do not refund me the amount...
Complaint comments  Read comments Complaint category Car Rental

Justdial.com — not stopping ecs from account [Resolved]

 Vipul_Sharma99 on Oct 31, 2018
I have informed to justdial call center several timea to stop my service. Because my business has been stopped. But every month they hitting ecs to my account. And now they are telling to me that i have not applied for the same. And now again they asking to me for payment.

I would like to suggest all my friends to hire justdial foe your marketing is very wromg decision. They also not giving proper leads....
Complaint comments  Read comments Complaint category Other

Justdial.com — cancellation of services [Resolved]

 Kumkum Matrimony on Oct 30, 2018
We are one of our paid member in the name of kumkum matrimony. We have taken one of your plans for state listing on 26-10-18 with an total amount of 29500/- in which we have paid 7375/- as downpayment & the rest amont will be paid in 9 emis. One of ur executive somen chakraborty has follow up with me till payment & committed that services will start till same day evening but till today on 30-10-18 my services hasn't been started.

Now we r feeling that we r cheated badly by jd so we want our registration to be cancelled & want our amount to be refunded. Kindly proceed for this & revert...
Complaint comments  Read comments [1]Complaint category Wedding services

Justdial.com — fake appointment [Resolved]

 Nushrat Azmin on Oct 30, 2018
My husband had high fever i booked an appointment through just dial for 11:00 a. M for dr rajan bajaj clinic at tilak nagar. When we reached his clinic the gorl on the reception said there is no appointment booked even she was not aware of online booking. We kept waiting for an hour he was not able to sit in that condition than too she didn’t bothered to fix our appointment early....
Complaint comments  Read comments Complaint category Hospitals

Justdial.com — payment gateway fraud using jd name [Resolved]

 dhruvdvc on Oct 30, 2018
Dear Team,

I have trust in justdial, but I m shock that using your payment gateway service one fraud company cheated with the people.That company name is shopping zip.
http://shoppingzip.com/ This is number on which money transfer [protected].
you can easily find fraud complaint by a person on google and consumer forum.
I hope your team takes action on it.
I also put the complaint against the company.

I strongly suggest kindly take action on it otherwise I will complain against just dial and also write on twitter and facebook that justdial...
Complaint comments  Read comments Complaint category Other

Justdial.com — fraud us [Resolved]

 Asif Siddqi on Oct 29, 2018
Name :- asif
Company name:- (Asif interior and decorator)
Contact no:- [protected]

Dear (Contact person or organization just dial):

Unfortunately, your service) has not performed well (Or the service was inadequate because (Just dial). I am disappointed because (Explain the problem: for example, the service does not work properly, the service was not performed correctly, i was paid the wrong amount, something was not disclosed clearly or was misrepresented, etc.).

Asif interior and decorator) we have paid membership with just-dail we can...
Complaint comments  Read comments Complaint category Other

Justdial.com — close my service [Resolved]

 Prince soni3008 on Oct 29, 2018
Complicated my one year and i am not satisfied for this service of just dile i want to discontinue just dial service but this company was not replay me and not close my service so why i have a problem very bad company for my opinion so we want to close this service just dial like cheated company
That's why i complain about your service close my service right now.....
Complaint comments  Read comments Complaint category Real Estate

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