JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
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1749
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1749
Pending
142
Resolved
1384
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (229)

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JustDial.com Complaints & Reviews

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Justdial.com — didn't received gst invoice [Resolved]

 sunrise tech on Oct 9, 2018
It's been almost one week, i am calling and emailing justdial about GST Invoice.
But all they say is that you will get a call back from justdial regarding this matter, but i have never received any call, there's going to be an audit of my company for which i need that GST Invoice. I had told this to Justdial but they are not giving any importance. I have emailed them any called many time, but all they say that they will call back....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — i have to taken justdial package but still not respond till now. [Resolved]

 akshay shrivastav-1 on Oct 8, 2018
Before some time i have to paid amount 5690/- for just dail via check and after clear check you have to start our ad but still not started.
I have to taken pacakage for life time 11800/- from just dail markting person mr salman said but till now i have no invoice about it, i have no mail about it..
I have no any proof about it, and i m calling regularly mr. Salman but he didn't receive call kindly give me proper result or revert about it....
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — false online dr. appointment [Resolved]

 Lochana Padwal on Oct 8, 2018
We have taken online appointment through justdial of dr. Varsha bagul at dadar west and got appointments confirmation id drn9n7a8 after reaching at clinic we came to know that they don't have any records of online appointment. They have complained that nobody from justdial cordinate with them for appointment. We are traveling from long distance and have to go back. Your representative apologized for the same but this is not solution. You are handling with patient in such a careless manner which is ridiculous....
Complaint comments  Read comments [2]Complaint category Doctors

Justdial.com — do stop ecs payment now 8/oct/2018 [Resolved]

 Akshay_Kumar29 on Oct 8, 2018
Astrologer akshay
12:05 pm (5 hours ago)

Hi. The team. I call your customer esc service department for stop the ecs as i am unable to provide my astrology service as i am going out of country. The fraud and fake person mr. Abhinav (Education less) excutive say me that we dont stop the ecs. We charge you regular if you out of country as well. They misbehave with me like they are the company owner. I control my level else i direct come to your company and tell them how to talk with your customers. I need to complaint you first else i go for fir against him... I want to stop...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — jdpay kyc not completed yet [Resolved]

 Rohith24 on Oct 8, 2018
I updated my jdpay kyc details two months back. And i received money ₹500 from my customer after kyc i. E. On 1st sept 2018. But that amount was not credited into my bank account. It showing the pending.

Order: idbpa2z3u2
Payment status:
Please upload kyc to receive the amount in your bank.

I contacted jdpay costumer service but they are saying the paytm bank is not supported by them. So please send the another bank statement to jdpaycs@justdail.com. But the mail is not going to that mail id. I again called them and they said same mail id. Same problem....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — regarding wrong promises. [Resolved]

 samadhanpro on Oct 8, 2018
Hello sir, i registered my services on just dial . They offered me a life time listing @11800 with full support and with all regular and verified leads. I paid 11800/ to just dial.

Now i am not getting leads. I called 4-5 times to [protected] and mr shayan (mob [protected] from just dial ) and Mr Chirag ([protected] from just dial, i paid money to him) but they said to me wait some day, you will get leads.
after 15 days i called to [protected], they told me you have taken life time listing package, in lifetime package you will not get more leads.
now convert your lifetime...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — ecs complaint [Resolved]

 Helios Lightronics on Oct 8, 2018
Hai,

A few days back we send a mail to just dial regarding our ecs contract cancellation they told as per contract 3 months notice period i said ok.
After 3 months i called again they told please wait for another 3 months.
How long we wait. Just dial executives are told the same answer. We want to speak to any managers level. No clear responses from just dial customer care executives....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — justdial rejected to stop my ecs even after my business is closed [Resolved]

 Aslesha Interiors on Oct 7, 2018
I have started new business and has taken just dail services. I paid 3 months of amount which is 17700. But with in 30 days itself i have to decided to close my business due to some personal issues. I called to customer care and explained the same.. I have requested them to cancel my ecs they said it’s not possible.. I asked them if i am not doing any business how will i pay that amount and also i don’t want your services anymore. But still they want me to pay for one year. Without using services why should i pay for one year? This is fraud company they should provide services to people who...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — misuse of my personal mobile number [Resolved]

 leelacs19 on Oct 7, 2018
My phone number is listed under different business without my consent. I am using this number for almost 10 years. Its listed under different websites like justdial.. I have never used Justdial, How can a website list phone number without approval ? I have complained multiple times but they never removed. I am getting 2-3 calls daily for last 6 months but no action from Justdial till now.. My No: [protected] The number is posted in just dial web site and yellow pages against M/s Jet Dry Cleaners No. 64, Near Moon Plex, West Perumal Maistry Street, Madurai, Tamil Nadu - 625001...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — for deleting contact no from justdial site [Resolved]

 Rajendra311 on Oct 7, 2018
Respected sir,

I would like to submit undermention lines

Sir, my mobile no [protected] was erroneously added with shillong, meghalaya xpressbees service through your site i. E. Justdial

As a result the same showing in internet at your site and the customers are asked/querry about their parcel, as i am not belonging any courier service.

Therefore, i kindly request you to for omissions/deletion the above mentioned mobile no from internet or courier service.

I hope you take necessary and early action at your end, please....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — justdial [Resolved]

 namrataroy2705 on Oct 7, 2018
I registered my mother's business on just dial for a some yearly plan, however i within 3 days of registration of 87000/- i requested them to cancel my plan and refund my rs 21000/- and monthly emi of approx 7000/- they are giving me replies like now we cannot do it and that i will have to keep on paying the emi which i do not want to continue.
Inspite of calling the company so many times and the executive pratik gavli who signed me up im getting the same response. Why are they forcing me to pay when i'm absolutely not happy with their services. And now they have started deducting emi from...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — stop ecs payments immediately [Resolved]

 Mangai.M on Oct 6, 2018
We are facing a same problem like mr. Pranshu agarwal has mentioned here. We have given for advertisement for our business in tirupur last november. A person called vigneshwaran from coimbatore just dial, contacted us and got the contract form signed from us, but the form was not completely filled.
We trusted him and the just dial company, as per his explanation, we paid rs10, 325/- as three months advance payment for the one year contract, and the balance payment is paid as ecs from bank every month rs.3442/-.
But now as promised ecs should have stopped, as they have three months...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — unethical behavior by just dial sales & operations staff [Resolved]

 Reyansh Choudhary on Oct 6, 2018
I got my business registered on just dial 2014 and within next 12 months i got my plan updated and purchased the fourth ranking and was paying emi.

Everything was fine till the beginning of this year till i got a call from the sales manager and he said we are closing down this plan and you have two options either to go with normal plan which will have random ranking or premium plan to be there in top 10 but, now there is no fourth ranking and if you want you can buy 1, 2 or 3 rd ranking. To this i told him that i will not sign anything and company should send me a letter in this...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — bm tech service agreement cancellation.. cheated by jd [Resolved]

 Balamurugan BM Tech Serve on Oct 6, 2018
Hi,
I have taken the 4th place for dth leads 2 months back but your sales executive not fulfilled whatever commitment he had given. Also i am not happy with your service. I sent a mail for cancelling the agreement and refund process but no action from your company.

Are jd is started cheating customers?

If you have not refund my money i will register a legal complaint...

Hope will get positive revert asap.

Regards
K balamurugan
Bm tech serve
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Justdial.com — justdial fraud services and unfair trade practices please beware [Resolved]

 Karan Kathuria on Oct 5, 2018
I had signed a contract with just dial and was told that just dial will provide me good leads but they were ot providing good leads so i told them to stop my ecs paymentseven after telling them they will not stop ecs payments i mailed them i called them but no support from them so i called my bank manager to stop ecs but they were also not able to stop ecs and my money got deducted every month so i did not maintain balance because of there unfair trade practice after 5 months suddendly my account got debited 25 times by them. I am urging everyone not to take leads from just dial as it is a fraud...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — not satisfied from service [Resolved]

 Sanukumar on Oct 4, 2018
Just dial customer service is reduculas .I got the no from just dial[protected]/[protected] this is vendor no .1 st sep I called just dial, and I got this no because I want to courier my bike from pune to asansole first-time they told that its cost will be 4000 rs after 5 th Sep I called and then Mr vikash the person name he telling me that its not possible after that he deal with me 5000 and pick up date was 10 th Sep but he not send any person because of all india strike and he informing that 11th he send the person for pick up the bike .11 th I called at 8.30 am and I asked him that when he sending...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Justdial.com — cheater don't fulfill their promise after, payment of 17 81 141.00 [Resolved]

 vaibhavpradhan4 on Oct 4, 2018
I have registered with just dial in april 2018. I have paid 1, 78, 141.00 and selected almost all categories in computer education.
Just dial acting smart they gave me category of autocad now they again introduced new category like civil autocad, mechanical autocad, electrical autocad, architecht civil. Now they say that we cannot add new categories. I said that this are same categories for autocad.
They have done same method of additional categories also. They have take new customers and given them priority over us.

After paying hefty amount of 1 lac 80 thousand around...
Complaint comments  Read comments Complaint category Other

Justdial.com — not sending invoice and jdrr certificate [Resolved]

 DKTB on Oct 4, 2018
Hello
This is d. K thaily bhandar (Dktb)™

We had enroll with one of your packages for my company.

Jabbir shaikh is the executive who visited our office and completed all the possibilities.

I am from ulhasnagar -3. My services started but still not received my invoice.

And for jdrr certificate, i approved them already and they assured me will deliver it within 15 days.

Now this scenario happened more than a month ago.

Kindly look into this matter.

Regards
Dktb™...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — ecs continued my business stop july 2018 [Resolved]

 Devpriya chaudhary on Oct 4, 2018
Hey,
My business was registered with your site and total cost of this 10000/-.
I have paid 9000/- my business was stop to some reason in july 2018. I have meet your executives for ecs cancellation 10 times they assured me.
Now your officer told me if you take new package they cancel ecs other wise ecs will continue.
Totally dissatisfied with your behavior and response cell. I am unable to understand why you take so much of time when you need to stop some service and if you want to activate something you hardly take a minute to take out money from your customer's pocket....
Complaint comments  Read comments Complaint category Hosting & Web Design

Justdial.com — refund ecs deduction [Resolved]

 aanchals14 on Oct 3, 2018
Hi.

Im aanchal sharma, i made the registration on just dial on 14th of august 2018, there were two accounts. I have made the two payments. One is for 3640 and another is 2360 the cheque to (Akash). After 3-4 days before starting of the services i requested to the sales executive to stop the cheque as there is insufficient balance in my account and i have stop doing the business for now.

Sales person told me that, he has submitted the cheques it will get bounce, i said ok. He dint informed me about the ecs payment. And i told him i dont want to countinue for now.
Complaint comments  Read comments Complaint category Business & Finances

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