JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
Submit a Complaint
1429
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1429
Pending
172
Resolved
1001
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (175)

JustDial.com Complaints & Reviews

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Justdial.com — jd lite [Resolved]

 funny baby videos on May 3, 2018
My 2500 has deducted from client but still not recieved i call them atleast 20times today but they told us we will get back to u but no one has turn up i feel like i cheated from this co. Why they all are keeping us on hold and not replying anything are they have taken our money through jd pay and also they are asking for kyc i have given my passbook copy, pan caed copy and also adhar card m not getting else wt they want...
Complaint comments  Read comments Complaint category Other

Justdial.com — jd pay payment not received [Resolved]

 Lakshmi Associate on May 3, 2018
Hi sir
I have received payment from my customer through jd pay. But payment not credited in to my account, when i spoke with justdial executive he told me that that particular team is busy i will arrange call back from them in few minutes but.. I waited 60 hours there's no call from them when i'm trying to contact them they were telling me that that team is not available. So what i have to do now?? Please address the issue as the amount is stuck at them without any information

My transaction amount is 25, 000/-
Order id: bpn5i6x6...
Complaint comments  Read comments Complaint category Building Developers

Justdial.com — payment not received even after 72 hours through jdpay [Resolved]

 suresh borra on May 3, 2018
Hi sir
I have received payment from my customer through jd pay. But payment not credited in to my account, when i spoke with justdial executive he told me that that particular team is busy i will arrange call back from them in few minutes but.. I waited 72 hours there's no call from them when i'm trying to contact them they were telling me that that team is not available. So what i have to do now?? Please address the issue as the amount is stuck at them without any information

My transaction amount is 22000/-
Order id: bpt1p7z7...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — inspire career counselling [Resolved]

 Inspire Career Guidance on May 3, 2018
Before signing a deal with JustDial.com for 10 years, Several times, I asked the marketing person and the marketing manager regarding refund policy if I was not happy with the service and regarding a printed agreement. Their common antiphon was "DON'T WORRY SIR, WE ARE THERE FOR YOU." For 5 days after giving the cheque they did not reply to my answer. On the 6th day, when the cheque was cleared and when I spoke to the General Manager, she said that there is no agreement and no refund policy. I was shocked.
Thus they waited for the cheque to pass to tell me the truth.

They hid...
Complaint comments  Read comments Complaint category Education

Justdial.com — a high level cheaters [Resolved]

 bilal_kirmani on May 3, 2018
They are a bunch of losers who sold me a package for 15 years worth rs. 15, 000 + gst, they told me that i will get a good return on this package and now after a week when i got only 3 leads (They are also fake) an called the company they said that you have made a very less investment so you will get this kind of return only and also they don't have any refund policy. A bug bunch of losers, don't ever think to go for their service....
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — want refund [Resolved]

 Shantanu sane on May 3, 2018
Due to poor service i need refund from just dial but thrir executives mandgers are not telling m process and they also not doing anyghing i bought headeche to list my business with just dial third cleass service
I hv listed my business with just dial to grow but i bought headeche as i made a mistake to list with justdial
I made regular contract and banner contract with them firstly my regular contract put in wrong category which i didnt tell after a 3 weeks i manege to corrdct it but from d day i didnt got leads for business got only 2-3 leads which r fake or dummy they give m wrong...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — jd pay payment not received since 24 hours [Resolved]

 Mani VJC on May 2, 2018
I have received payment from my customer through jd pay. But payment not credited in to my account, when i spoke with justdial executive he told me that that perticular team is busy i will arrange call back from them in few minutes but.. I waited 24hours there's no call from them when i'm trying to contact them they were telling me that that team is not available. So what i have to do now??

My transaction amount is 30000/-
Order id: bpw7a6x8
Please do needful....
Complaint comments  Read comments [2]Complaint category Business & Finances

Justdial.com — regarding jd app [Resolved]

 funny baby videos on May 2, 2018
I always got stuck my money from jd app everytime they ask for kyc they recieved money for otherside but didnt come to my account at same time when i call customer support they used to hang up call all time they create tension if u dnt have kyc they u recieed payment by our name and same problem i have from there ecs they told me that they cant stop wt about our civil...
Complaint comments  Read comments Complaint category Employers

Justdial.com — unauthorised ecs collection [Resolved]

 Jacob Joseph11 on May 2, 2018
Hi, we are a small manufacturing unit based in hunsur, on 30/9/16, i remember giving cheque number 000120 of HDFC bank Ltd, hunsur branch to your representative who visited our factory. but, since then, various amounts has been deducting from our account.
please keep in mind that after giving the cheque, i have not renewed or re subcribed any promotion plans from just dial.
hence i want just dial to stop the ecs deduction process with immediate effect and thus cease any form of promotion that you claim to do on our behalf.
the details pertianing to to this are as follows
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — agent misguided and sale the product [Resolved]

 Gaurav Baplawat on May 1, 2018
Justdial agent shivang nigam ([protected]), offers us listing and take the full payment and promise to give us addon banner but there is no listing he provides us only a # banner which is completely useless for us...
We called him again and again but he is giving excuses and he is not coming to meet, it has been already 5 months done so far..
We need my money back.....
Complaint comments  Read comments Complaint category Computers & Accessories

Justdial.com — wrong address mentioned in my list [Resolved]

 Saif Bandra on May 1, 2018
Dear sir,
Its been so long that i have informed you about my shop wrong address mentioned in the justdial list by you, inspite of giving you full details you have not concern about my problem and you people took it so lightly that mr. Vivek is asking proof of my shop address i dont understand what kind of service you provide to customer after taking lead. I myself changed it thrice via loged in, also on telephonic discussion with justdial callers.
Please find copy attached with this mail of my visiting card...
Complaint comments  Read comments Complaint category Other

Justdial.com — just dial fraud | tirupati traders | sohna road | gurgaon [Resolved]

 Tirupati_SohnaRoad on May 1, 2018
Hello - i would like to bring to your knowledge that just dial automatically renewed the contract in the name of business plan upgrade. Now when i reached out to them to discontinue the executive is asking me to mandatory avail the services for three months - post that the services will be discontinued. I think i have wasted my money for almost two years and i will be taking legal action against just dial for fraud and cheating leading to mental torture. I can be contacted on [protected] and my business name is tirupati traders situated in gurgaon (Sohna road). Jd seems to be a fraud company and...
Complaint comments  Read comments [1]Complaint category Utility Services

Justdial.com — ecs stop payments [Resolved]

 BhupenDra Singh Rathod on Apr 30, 2018
Hi All,
I am Bhupendra Singh and I registered my business on just dial in Feb. 2018. As per the executive that visited me (named Dleep), I can avail the facility (get leads) for 3 month on a payment of 5310/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in March 2018 end. I started getting leads.

Later in April 2018, I received a massage to Dedecut emi in my bank account .I already done 3 Emi.I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month....
Complaint comments  Read comments Complaint category Loans

Justdial.com — issues in lifetime package [Resolved]

 Vicky shukla on Apr 30, 2018
Dear Venkaatesh,

Greetings!

At the onset, i feel sorry I have to reach out to you for something which could have been managed  easily at local office.I have reached out to Just Dial CEO Mr Mani as well, on separate note.

If you see the trail mail, I have paid INR 18, 000 for Supreme Package for my firm 'Aashiana Properties and Construction' , with commitment of leads for next 10 years. The package was sold by Sales Person Rajeev Sharma.

But the problem started when not a single lead has been referred to us till date and when I raised...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — fraud in ecs by just dial [Resolved]

 chetanssg on Apr 30, 2018
I am Chetan Mishra owner of INFO 3D CAD CAM Solution. I was misguided by one of Just dial executive, He told me that

"use this service as one month trial and said you can stop this service after one month "

he took a bank cheque of my account and he started ECS service on my bank account.

after that I have been billed regularly they are also attempting to re initiate payments of different amount even 800 Rs due to which I have been harassed.

I had intimated then many times over the email and also via call but they are not helping and...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Justdial.com — vaastu consultant [Resolved]

 sunil mehtani on Apr 28, 2018
The market agent of delhi justdl office (I think) cheated 14160/ amount from me.
He promised me my contact will start from 1/5/18 and my cheque will present at1 5 18.
I surprised my cheque present at 17/4/18 and my contact started on 19 4 18.
He and his manager promised me 3 to 5 leads daily but last 8 days only 4 leads mailed.
I had a conversation audio with harpreet....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — fraudulent start of ecs by jd executive [Resolved]

 adityaashu1 on Apr 28, 2018
I never started any ecs from my side.

Your executive has committed a fraud with us and if this ecs stands contined i am going to sue on justdial.

I took a trial package and told the executive that unless and until i direct you to start the plan you won't start a plan.

Justdial is committing a fraud and you will be in deep troble if i file a complaint on you.

Kind request is made to stop this ecs with immediate effect....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — regarding our company listing in just.com [Resolved]

 Pratap Interiors on Apr 28, 2018
Dear sir,
This pratap interiors from mumbai. I have given cheque 8500 dtd: 08.04.2018 for paid liisting in justdial.com but already 20 days completed justdial employees mr. Robby and aksay panchal they don"t know what is status.
Already 20 days completed. This two guys only harassing.
I told him if there is any issues please return my cheque.
Mr. Robby and aksay panchal collect cheque from our showroom.
I request you please look into the matter and solve my issue also take a action this two guys for harassing.
Regards
Pratap interiors...
Complaint comments  Read comments Complaint category Furniture

Justdial.com — just dial is a fraud company [Resolved]

 Tushar159 on Apr 27, 2018
Just dial and there sales team (Rachit - [protected]) / kavinder are fraud and cheating customers. Just dial team even do not carry there id cards... After selling high price contract (Where requirement of customer can be fulfilled by lower price contract) run away and never pick the phone.

Worst experience with call center ([protected]) and never call is transferred to correct dept to help customer.

Please be aware of just dial cheaters,...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — just dial limited is a fraud company. do not believe on them [Resolved]

 CA ANUP GUPTA123 on Apr 27, 2018
For the first time i took the package in 2016 from just dial on the intense pursue of just dial telecaller. But at that time my experience was very bad with the just dial as i was getting all the leads from delhi and i also informed about it to just dial but i did not get any positive response from just dial. After that i discontinued my package as company was more more concerned about the money and not the people. What i felt was that it's employees do not have any emotions and values for the people. And the life goes on...

Few months back again i started getting call from just dial...
Complaint comments  Read comments [1]Complaint category Business & Finances

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