JustDial.com Complaints & Reviews

Hello,

I would like to inform you that i have used just dial pay (Using web link) on 11.10.2017 at 23:12 for 3 transaction of rs.5000 each (Total - rs.15000) to cloud academy bangalore.

Although money was debited from my account (Using sbi debit card ending 1797 and the same was confirmed by sbi), cloud academy have confirmed that they have not received payment but sbi has confirmed that payment has been made...

I did call just dial on 11th april 2017 to get some numbers of international courier. Which the agent very efficiently did the needful. Once i hung up my phone of continuously receiving call back to back. Where i would have received approx 55 calls in 40 mins. All these calls where from different courier service agents who provide international courier service. When i exquired from one of them how come they have my number. I was given to...

Some one placed my phone number on justdial list i want you to remove my phone number. kindly help me in this regard

https://www.justdial.com/Mumbai/potassium-cyanide

https://www.justdial.com/National-Search/Potassium-Cyanide-Manufacturers

someone is using my old phone number. and i am getitng calls kindly remove the phone number from those links...

Hi Team,
I am an old member of justdial.com. I took a subscription few months ago from executive Rahul. I was promised of getting enquiries related to IELTS, PTE and Spoken English classes from them but still i am not receiving any messages except Spoken English classes. I informed Rahul regarding same. He asked for some time stating that my queries shall be entertained soon but that also took a weeks time.Later he provided me an...

There are so many fake reviews for globus medicare, anyone who looks at the can make it out, why are you cheating the customers???

http://www.justdial.com/Mumbai/Globus-Medicare-%3Cnear%3E-Near-Western-Express-H...⇄

I took package for website promotion name as jd omni from just dial ltd. And they assured me that they will provide this services in 3 months, i signed this contract in may 2016, but they not even responded till today, so i makes lot of calls on there customer care number regarding this matter, but i not received positive response, then after some time i send mail & make call that i am not interested in this contact you please refund my money,...

I have got many calls and offer from justdial then i have purchased the justdial 12 month contract of 36000 and at the starting i paid 6900 in advance to startup the service on 8 july 2016 till now zero proper lead i got from just dial.
Ome people call me from justdial using just dial virtual number and the company tell me that was a lead...
These kind of calls i gets. While taking the contract of 12 months they told me that...

This is to bring to everybody’s notice the poor customer service experience we had with just dial, a well established company offering advertising services to clients like us on a paid basis.

A few months back, we bought one of the corporate advertising packages of just dial to promote our services in the delhi and ncr region. After calling them for the package, we were very promptly serviced by their service executive, who...

Before I tell you how to do it, let me clearly state that this information is freely available, and hence you are free to share the following information with your friends, on blogs or anywhere you wish. You are also free to convert this into any language you wish and share it with others. It worries me that most citizen/people never think about researching the present laws/guidelines to find solution to their problems, and fall prey to...

We are a diamond members of justdial from trichy. as for in customer service we are also getting calls from other districts also, which we may not provide. we need only to get calls our district only. so kindly forward the trichy customers to us only....

Refund of money from Just Dial Pvt. Ltd.
On 10.11.2011 Mr.Sandeep came to my office i.e. Car Libas,Office 197 sector c Indrapuri Bhopal and told about Just Dial Pvt. Ltd. I entered with Just dial Pvt. Ltd. on 10.11.2011 and paid Rs.8800/- vide credit card in favour of Just Dial Pvt. Ltd.for twelve month subscription.

K'lly request your intervention the same.
I mark a mail 5 times to Just Dial but no Revert...

i have subscribed my co's profile in just dial for business for 2 month contract.

i have paid advance payment towards my 2 months subcription.

as per the co's marketing person guidance i have paid for 2 month's subscription,
he has told me that you have to subcribe for 2 month and if you are satisfied with our service
then continue for further subcription through ecs mode of payment.br...

I was onboarded to JustDial’s ECS service based on verbal assurances from their sales representative. He promised that one month’s EMI would be skipped and that I could opt out if the service didn’t meet expectations. However, none of this was documented or honored. I was never shown any contract or terms, nor was I informed about a lock-in period. Now I’m being forced to continue payments for a service that is not delivering relevant leads or value to my business. This is a clear case of misrepresentation and unethical onboarding. I request immediate cancellation of the ECS mandate and closure of the service without penalty.

You can also attach any screenshots or voice notes if you have them, especially if the sales rep made promises over WhatsApp or call. Want me to help you draft a follow-up email to JustDial’s support team or a public post to amplify this?

I had put in a request to close my account with JD.
Created a ticket for the same 10 days ago.
Ticket # UCS-Z821DRKI
Received a call from the executive regarding the reason. Explained and the executive said it'll happen within next 48 hours.
It's been 10 days now, still hasn't happened.
Filed another request for the same.
Ticket # UCS-BDN38F7U
Received another call from an executive. When explained the reason, the executive abruptly disconnected the call.
And my account is still active.

JD, how difficult is it for you to understand a simple request?

There has been a fraud with me  done by your representative rohit, he has done false claims and has sold me your banner plan, now he and his manager are not replying to my messages nor picking calls, i clicked stop ecs in app but nothing happens, justdial is not giving me refund and ccare representative says that i have to pay for 12 months says  I have filed a complaint in consumer forum regarding the same, for making false promises and now doging my calls and messages  urgent refund needed.
Mr.rohit, s no.-[protected]his manager, s no. -[protected]

My business is shut down 6 month back i dont have any office or employe in raipur, korba, bilaspur, rajnandgaon and durg. 4 center had very few lead like 1 lead in 2 months. i complained many time but didnt get any solution every time the asked to buy more costly package. I Asked many of your tele caller to stop My services even i mailed also. I am totally bankrupt and dont have money to eat also. from last 8 months i didnot contribute any money in my house for any thing, didnot bought any clothes. requested just dial tele caller to please stop my servises my business is shut down . no buddy helped me. Whatever you guys promised while trapping me in to your scheme. i did not got any lead like you guys promised. Dear consumer complaint team please ask them to stop my ESC i am not using their services i dont have any business . bank is charging me so much money. my life became hell Because of JUSTDIAL services. mai apke hath pair chutta hun mujhe bacha loo plzzz .

I am writing to follow up on my request for the deletion of the following profiles from your platform:

Infinigent
Infinigent Academy
GenX Education Services Private Limited
Nikunj Foundation
I initially requested the deletion via a call on Sunday and followed up with a reminder call on Tuesday. However, I have yet to receive confirmation regarding the removal of these profiles.

The reason for this request is an unacceptable incident that occurred when your executive visited our office on Sunday and made derogatory comments about the teacher community. We have a zero-tolerance policy regarding such behavior and do not wish to be associated with a platform that allows such conduct from its representatives.

Please confirm whether the profiles have been deleted or provide an update on the status at the earliest.

Looking forward to your prompt response.

Best regards,

Someone called from +[protected], from MTNL Delhi, who has been given our number from JustDial regarding internet service, till 10:30 in the morning, he said he will be coming within half an hour but now his number is switched off, he collected cash from us but now he is not available. JustDial is sharing contact numbers of people like us to such fraudsters and such scammers are targeting our hard-earned money

Dear Sir/Madam,
I am writing this letter to lodge a complaint against Justdial and its representatives, Mr. Chandrakant Tiwari (Key Accounts/Marketing Sales Team) and Mr. Shailendra Revekar (Manager), regarding misleading and incomplete information provided, unauthorized listing creation, and overcharging.
On February 13th, 2025, I contacted Mr. Chandrakant Tiwari for an upgrade to my existing plan. However, I was informed that I would need to pay an additional two months' deposit along with a one-month advance EMI, which led me to decline the upgrade. At this point, Mr. Tiwari suggested an alternative – the mobile banner plan. He facilitated a conversation with his senior for pricing negotiations, ultimately agreeing on Rs. 11, 800. However, upon later verification, I discovered that the actual cost of the mobile banner was Rs. 9, 000, meaning I was overcharged by Rs. 2, 800.
Furthermore, Mr. Tiwari later called me around 8 PM, requesting an alternative number and GST details as part of the activation process. I provided my personal number [protected] as the alternative. Shortly after, I received an SMS on my personal number stating that my mobile banner was under process. To my shock, I found that Mr. Tiwari had created a new listing under my personal number under the same business name without my knowledge or consent. Upon checking the Justdial app, I noticed that two listings for "Siddhivinayak Consultant" existed, which was entirely unacceptable.
I immediately contacted Mr. Tiwari to confront him about the unauthorized listing, but he attempted to cover up his actions. The following morning, I received a verification call from Justdial’s department for new business verification and application installation. This confirmed my suspicion that Mr. Tiwari had fraudulently created a new business listing using my personal number [protected].
Despite my repeated calls for over half an hour, Mr. Tiwari ignored my attempts to reach him. When he finally answered, I confronted him about his unethical practices. He then connected me in a conference call with his manager, Mr. Shailendra Revekar, who supported Mr. Tiwari’s actions, claiming that certain information is hidden from clients. This contradicts information I received from multiple Justdial employees, including the Sales and Customer Service departments, who confirmed that existing clients can upgrade their plans without requiring a new listing.
It is evident that Mr. Chandrakant Tiwari and Mr. Shailendra Revekar manipulated the process to falsely show a new client acquisition and payment while misleading me and causing financial and reputational harm. Such fraudulent actions cannot be tolerated.
I have solid proof, including call recordings of conversations with Mr. Tiwari and Mr. Revekar, as well as screenshots of the mobile banner price (Rs. 9, 000) and my payment of Rs. 11, 800. I demand strict legal and disciplinary action against both individuals for their unethical conduct.
Additionally, I am escalating this matter to the Vashi Police Station and the Commissioner of Police, Navi Mumbai, to initiate legal proceedings. I expect Justdial to take immediate corrective actions, refund the overcharged amount, and ensure such malpractices do not occur in the future.
I await your prompt response and resolution of this matter. Failing to receive a satisfactory response, I will be forced to take further legal action through the Consumer Court and other appropriate legal channels.
Sincerely,
Ganesh Shivaji Chavan
Siddhivinayak Consultant
[protected]
CC:
Consumer Court
Consumer Forum
Vashi Police Station,
Commissioner of Police, Navi Mumbai

I inform you that, just dail emplyee name avinash singh senger city satna m.P 485001, he was given me start 3month sevices behaf of just dial, 7 november 2024, he was told me aleast for 3 month service, every month charger 1180 rs . He was told me clearly if you you have not satisfied with this service we will stop after 3 month service .
Before 10 november 2024 month his take 2360 rs in advance and 1180 rs month charges that time told me 2360 adave 2month charge . I am ok with him,
8th december 2024 his call me again regarding the 1180 rs amount for service . That time i was with withdrwal my money in back .And complain to just dail, after some day avinash convence to me . Emotionaly told me regarding self job in fair, and told me atleast continu 3 month sevice . Gain 21 dec 2024 i was paid 1180, rs now 3 month installment reminder i have recived again 1180 rs i was paid in 10jan 2025 by just dail application . That day i have to informed to avinaqsh and just dail wahatsapp and custmer care, after that again scam is ready, if already paid in jan month again just dail taken ecs payment reminder in my bank 590rs in 16 jan and 295 rs 20 jan and 1180rs 27jan 2025, (according ecs bounch my bank account are negative -1108 ) this is scam .. If i was already paid in 10jan 2025 so why are taken, , , finally i want stop fake and frude service with just service . Already i was paid 2380 advance+1180+1180+1180 3month . I want stop services refund my deposit . Hdfc ecs bounce amount also