JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
Submit a Complaint
1571
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1571
Pending
130
Resolved
1218
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

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Justdial.com — carpenter named santhosh from film nagar hyderabad [Resolved]

 Reji V Thomas on Jul 25, 2018
Be aware of a carpenter called santhosh from film nagar, hyderabad with phone - [protected]... He is a fraud and sweet talker.. His mode of operation is like this — he will quote — ask for 60% advance — he will supply some cheap material worth 20% of the cost,... After that he will just try to avoid saying someone is dead, or type got punctured... He will give his bank account details also... After that he will never pick up your phone......
Complaint comments  Read comments Complaint category Furniture

Justdial.com — misleading, false commitment and harassment [Resolved]

 Jeetendra Srivastava on Jul 25, 2018
Like any small business enthusiastic person i also wanted to list my company under pet accessories and pet food whole sale supplier. But unfortunately i was mislead, harrassed and mentally tormented by some just dial officials, in kolkata, namely saurav, sushmita, tapas. They commited me the whole of eastern india for lifetime after confirming each other and took a pdc cheque for rs 17700/- from me dated 25th july, 18. Nor have they fulfilled their commitment nor are they returning my cheque, i have called time and again. Therefore i request a firm action should be taken against these dubious people...
Complaint comments  Read comments Complaint category Pets & Animals

Just Dial — don't trust just dial positive reviews they are fake [Resolved]

 Nikitha1942 on Jul 22, 2018
Users please don't trust just dial positive reviews it's all fake.i went to a numerologer by looking those positive reviews, I lost 15 k money because numerologer has given fake gem stone so I posted negative review but just dial is not accepting that review. I called customer care many times they are saying all stupid reasons ."FAKE JUST DIAL POSITIVE REVIEWS"....
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — cancellation of my train ticket [Resolved]

 Khattryraj on Jul 21, 2018
Sir/ i have booked train ticket through just dial .the details of ticket r as follows...PNR..[protected]/ Transaction. Id...[protected]/ JD Id. ...TBU5U2R914B1P1D9. I want to cancel this ticket but when I try for this your cancellation process ask me to select at least one passenger but sorry to say thathat there is no option to select. Please take it seriously and get my ticket cancelled. Thanks. Rajkumar khattry/ raj_khattry@yahoo.co.in / [protected]...
Complaint comments  Read comments [2]Complaint category Railways

Justdial.com — pathetic commitment by marketing executives [Resolved]

 Hitesh Maliek on Jul 20, 2018
Team Just Dial

I am really shocked with the delivery of commitments of Just Dial marketing executives. Worse than pathetic.
I have been told that my service will get activated on the same day when I will make the payment.

I made the entire payment in one go on 18th and still waiting for activation of my services.
I can understand that there are time taken in the process but marketig people should not make the unnecessary wrong commitment.
The behavior of market people at just dial is pathetic no one even bother to pick the call.

I...
Complaint comments  Read comments [1]Complaint category Magazines & Newspapers

Justdial.com — my contract is closed but still they hiring ecs in my account [Resolved]

 LAXMI MOTORS on Jul 20, 2018
Dear sir
i had contract with you for 11 month but still after finished my contract you still hiting in my account .
NOW I DECIDED TO GO CONSUMER COURT
IF ITS NOT DONE BY TOADY CALL OR MAIL


i mailed you so many time that please stop my contract and stop hiting ecs in my account
but you never response to my concern
today i tried to stop via my account but still its no stoping my ecs
and when ever i go to my complaint section the page is just get in to error all tym this hapeen
its prove you that you are fake company
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Justdial.com — fraud company stylenstock [Resolved]

 singhshivam on Jul 20, 2018
Sir
I am shivam singh
from varanasi, up se hu

Gmail id shivamsinghshivamsingh256@gmail.com
mobail no
[protected]

sir mere shat bhot glt huwa hai
hm kuch jankari chah rhithi stylenstock company ke bare me sir mere shat is company ne fraud kiya hai jo ki amount hai 33450 Rs hm
sir hme iske bare me puri location chai or is ka ditell or hm chate hai ki iske khilao karwai ho or abhi ochit kdm uthaye is company ke khila jo ki mere shat glt huwa or do saro ke shat naho sir mey bhot garib ghar se bilang krta hu mene isko school...
Complaint comments  Read comments Complaint category Other

Justdial.com — repeated phone calls for subscription to past customer [Resolved]

 v_mathur on Jul 19, 2018
Justdial is contacting me and making a nuisance by repeated calls for subscribing as in past I was a customer of Just Dial. They call from different number everytime or mostly so we cannot even block the number. It is really very much a nuisance and should be debarred from doing business. They say what is the problem that we are not subscribing to the service ! Very cheeky company...Called yesterday itself when I was out of town.
I am on DNC list, still they call and disturb...
I do not want any further nuisance calls from Justdial.
Moreover they talk big about their crores...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — delete comment of mr. patrick ( nsmar ship management services pvt. ltd. ) [Resolved]

 Alok251 on Jul 19, 2018
For Some mis understanding this accident was happened from my client, But previous Sepember 2017 problem was Solved .
now I got message from another claient that''s your company have this negative message, this review is not good for me.
I want to delete this review asap.
So please delete it.

for this accident if you want to need more clearefication always can contact : +91-[protected].

Patrick
30th Sep, 2017
alme*****@gmail.com

Nsmar Shipping is owned by Mr. ALok Lakra who works with sub agents named Sachin Kharvi...
Complaint comments  Read comments Complaint category Other

Justdial.com — sales executive from justdial [Resolved]

 Cupix on Jul 18, 2018
Respected Sir/Madam,
I am Kalai Selvan from CUPIX, Kodungaiyur, ch-118. We have made payment of 22k for our PDG and Banner. Your Executive has said that he got approval from his higher officer and made me to pay this amount (22k). After all the processing has been done, now he is saying that no banner and sorry i have made lie for picking the order. This has been very bad approach from your side. Kindly lodge a complaint against him, and give me the banner for the amount i have paid....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — remove my phone number from some other account. 9700397003 [Resolved]

 Ritesh2702 on Jul 18, 2018
I am using the number[protected], but I am getting calls on this number as it is registered on justdial website @ fifth gear car service. kindly remove it as I am getting unwanted calls which is very agitating. I am pasting the link of your website so that you can reach that page.

Else I will file a case of harassment which will be a last option for me...

https://www.justdial.com/Hyderabad/Fifth-Gear-Car-Service-Nizampet/040PXX40-XX[p...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — non fulfillment of contract commitment by justdial [Resolved]

 Sneha Singh SRXclusive on Jul 17, 2018
Good Day
Please note that I have highered/Subscribed a service from just Dial and contracted JustDial for 2 months & paid a fee of 4720 INR. in exchange of Commitment by JUSTDIAL sales person(Prashant Tripathi)/ team for confirm regular Leads(for higher-ups my services as a Interior /Event Decorators). My complaint is:-

1. My profile was not operative for a very long time i.e, 25 days inspite of repeated complaint calls to JustDial on [protected]. Every person on the phone employee of JUSTDIAL was observed fooling around. The complaint no.s given / searched from internet none...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — not getting digital marketing training leads and inquiry as committed by justdial representatives [Resolved]

 SDM Experts on Jul 17, 2018
Hello,
I am madhulika from sdm experts (A digital marketing training institute) in sagarpur pankha road. I paid justdial amount of rs 9310 in three months for the services. They commited that they will give leads for our business but we did not got any lead for digital marketing all we are getting is fake leads for spoken english and computer classes that too from very far away places like gurugram, mahipalpur and all. We have already informed this to justdial in the month of may and asked them to cancel the services to which they said that they will cancel it in a week "if you will not...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — non stopping of ecs [Resolved]

 Ankush Jain28390 on Jul 16, 2018
Inspite of repeated intimation, the just dial company is not stopping ecs in our account giving a reason that we have a give a notice period of atleast three months for which we have to pay and also after that the two months security will also not adjusted with that.

On speaking to the customer care executives, they are not ready to clarify the issue and somehow trying to continue the ecs.

The faith on which we have made a contract with just dial has totally gone. False commitments and wrong guidence being the major part.

No senior person is ready to...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — regarding connection termination [Resolved]

 neeraj1063 on Jul 16, 2018
We had a connection of just dial in the name of goMap Software Solutionz Pvt. Ltd. Indore. We complain many times to terminate our connection over call but every time just dial person promise us but they are not taking any action in this regard. They deduct amount directly from our bank account. We are trying to close this connection by last 3 month but just dial is not terminating our connection and deduct amount directly from our bank account. We already had requested many times over call but they are not giving proper answer to us.
Please resolve our problem and make sure just dial return...
Complaint comments  Read comments Complaint category Other

Justdial.com — ecs is deducted even after agreement is over [Resolved]

 Neelesh Chaudhary on Jul 16, 2018
We are trying to stop our ECS from past 3 months since may 2018 but all in vain. Just dial Pune office is the biggest fraud and there customer support of Pune office is also a big fraud. Even my contract of 1 year is over they are still deducting ECS from my bank account and taken three months advance from us . So technically there should be a deduction of only 9 months ECS as three month advance EMI is already paid by me. Followingis the last mail is sent to them from us in June. But still the ECS is deducted.

I believe it's some kind of fraud Justdial is doing with many of its customers...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — numbers not working [Resolved]

 Suva Deshpande on Jul 15, 2018
This is what I received from you. You dial and Check, except this [protected] no other number is working.

Is this how you treat your customers? And expects us to rate you more..

Hi Survana,

Users are loving the new Ultra-lite JD App, it's rated 4.7 stars out of 5! Try Now:
http://jsdl.in/lite1_6

Domino's Pizza
Bavdhan,
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph: [protected]
Ph:...
Complaint comments  Read comments Complaint category Food

Justdial.com — not getting proper leads deliberately [Resolved]

 Real Pure on Jul 15, 2018
I am totally disappointed with you. Customer supported team is not able to resolve our queries properly.

From last few couple of days i am getting equivalent to NIL leads on every day, but why not able to understand !!!

Always customer support team tell me that online generations are less as compared that's why you are getting less responses, if so then why don't you clear that matter initially, that this type of situations would come in future ??????

WHAT I UNDERSTAND THIS IS YOUR MASTER PLAN OF GAME TO PERSUADE CUSTOMERS. First 2 months you have given...
Complaint comments  Read comments Complaint category Other

Justdial.com — payment not credited, paid by client [Resolved]

 Nx Media on Jul 14, 2018
Dear Mani and Krishnan,
I m Registered client of Just dial, (Nx Media- Hyderabad)
I have to received a amount of Rs.24500/- thru JDPay..
Which is done at 12:43 - 14:07:2018
My account was not credited with the amount...
Instead there was a whatsapp msg by unknown No.[protected]
Stating :
" Please click on the link below to complete a one-time KYC process by 18th Jul2018 in order to receive your payment for JD Pay order ID:BPF7Y8 (misspelled) HTTP://JSDL.IN/jdPAY __KY: (misspelled) OR call on [protected] and speak to JD Pay support for assistance."
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — dissatisfied, leads giving fake leads [Resolved]

 saigopi on Jul 14, 2018
I have entered in to an annual contract as per the guidance of justdial executive reg home appliance service & repair under my territory in Tamabaram west, Chennai, before entering into the contract they gave me good suggestions after entering into the contract and amt being cleared they are bluffing that they havent committed regarding the area and the required service. After several complaints they asked us to come to their office which is located @ saidapet, chennai after so much of discussion again they are asking for extra amt. we had requested and told them very clearly to resolve our issue...
Complaint comments  Read comments Complaint category Products & Services

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