JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
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1762
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1762
Pending
134
Resolved
1396
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

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Justdial.com — harassment by repeated calls

 Cosmosgalaxy on Nov 30, 2018
We are being harassed by justdial employees. We are being called 3-5 times a day on each phone number for promotional campaigns by just dial. On several occasions, we have already cleared our disinterest in taking up just dial services to its employees. Yet, we are called again and again at inconvenient hours for taking just dial packages. At times, the just dial employees also become abusive over calls and use foul language....
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Justdial.com — after taking money in advance they are not providing services

 Print Factory on Nov 30, 2018
I had paid rs. 8900 to just dail executive mr. Surender on 20th november 2018.
But they did't start services today 30th november 2018.
They are diducting my money every day but services are not activated.

They took money but not giving services after 10days

I had word with mr. Surender he dos't know anything now.

I would request you to kindly do me favor this is my hardearn money.

Thanks...
Complaint comments  Read comments Complaint category News & Media

Justdial.com — improper service by justdial

 Liju George on Nov 29, 2018
We are availing just dial services from[protected], and from the beginning onwards and not receiving any proper services and responses which committed by your executive.

Received the first call from your TME, Ms.Aiswarya and based on that your Executive Mr.Riyas met us for further discussion, and all the procedures done by Mr.Riyas.
Your executive committed to us that following at the time of discussion

1. While discussion with Ms.Iswarya committed that our name will be listed in first 3 listings, At the final stage of contract signing they told the first three...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Justdial.com — just dial numbers and reviews

 Cheated Justdial Customer on Nov 29, 2018
I have paid Rs 34, 500 on 17th April 2017 to Just Dial for the services to generate leads for English speaking courses under there supreme package.

And I was getting 2-3 leads in a day on an average.

I got call from Just Dial Sales team that, there is slot free in the top package (Platinum package)and you well get more number of leads if you go for Platinum package.

Mr Atul Pandey visited and explained about the platinum package and showed that you will be getting 15-16 leads per day if you go for Platinum package for Rs55, 000 for a perios of six months,...
Complaint comments  Read comments Complaint category Education

Justdial.com — elegant screen not done the service.

 kathiresan63 on Nov 29, 2018
Date : 16/11:2018
Client number : [protected], [protected]
Company name : Elegant screen.
Name : A.K Ganga prasad.

Called him for fixing the mosquito doors after getting sms from just dial.he got the advance amount of Rs.5000 and he did not come to the house for completion of job last fifteen days and tried calling him many times but he is not attending the call.
After asking for the refund through whastapp, he is not very responsive.

Please help us in getting the refund amount and by taking necessary action against him.

PFA...
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — my contract with justdial

 Sharadnishad on Nov 29, 2018
I want to terminate my contract with justdial since i m not happy with the service. But they say it's one year contract and can't close it in between so i have to pay 7000 every month till april 2019 which is waste of my money and is not giving any results.
Pls help and aid request to take strict action against the executive and manager handling my account....
Complaint comments  Read comments [2]Complaint category Products & Services

Justdial.com — money received by failed transaction not refunded

 Sachin Rashinkar on Nov 28, 2018
My name is sachin rashinkar from mumbai, on 13th oct'18 i was doing payment to one of placement agency in delhi for some services, but during transaction my debit card is debited with said amount of rs. 12980 but it was not get credited to that agency, it means that transaction has been failed during transfer. After that called many times on jdomni customer care number for refund of money. But they had given different reasons to not able to refund the money. So request just dial.com to refund the money....
Complaint comments  Read comments Complaint category Job & Career

Justdial.com — defrauding

 MAHABALA SHETTY on Nov 27, 2018
M/ akshaya fabricators, by prop. B s ranjith raghav, no.44/26 viitasandra village, opp: vibgyor school, begur hobli, bangalore 560068 (Mobile n0.[protected]) has taken an advance payment of rs15000/- on[protected] for undertaking some fabricating works in my residence. But he neither carried out the work nor returned the money even after contacting over the phone several times. Now he has switched off his mobile and not in contact. Today on[protected] i visited his factory. His factory is locked and it is learnt from the landlord that he has not paid the rent for several months and also not doing...
Complaint comments  Read comments Complaint category Other

Justdial.com — fraud agent

 Vanithasanthanam on Nov 27, 2018
My name is vanitha. I got a phone from this number [protected] .
A lady said iam from utkarsh finance, lucknow and iam making call by seeing the request of loan made by you in jd.They said that they provide buisness loan without collateral so i sent my buisness details like itr, bank account statement, adharcard, paytm.On the very next day they called me and said your loan is sanctioned and you want to give 10000 as security deposit to this bank details
name-dharmendra
ac no-[protected]
ifsc code-utiboo3429
bank -axis bank
ifsc code-.I had a doudt and...
Complaint comments  Read comments Complaint category Loans

Justdial.com — fraudulent agent

 nitishshah.10 on Nov 26, 2018
Hi,

I would like to bring into your notice a case of fraud. I had to travel from Patna to Mumbai on 27th November, 2018 so I contacted many agents.

One of person claimed that he'll provide Tatkal tickets with Service charge of Rs.500/-

He asked for majority of fare amount and rest after ticket confirmation. (Proof of payment and chat attached).

He provided his bank details :

Federal Bank
Name : Umesh
Acc No : [protected]
IFSC Code : FDRL0001369

His contact no is : [protected]
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — to stop the services and stop ecs

 Mukund R. Rasane on Nov 26, 2018
Hello,

I am a business women and subscripbed for one year. After advance notice of 9 month still justdial company has not stopped my services with them and still they are deducting ecs from my bank account.
When i spoke with their ecs team, they said it is auto-renew agreement. I demanded agreement and still not received their cusotemr agreement. I want my refund. These people are fake and not doing business. They just loot the customer.
Please help....
Complaint comments  Read comments [2]Complaint category Health & Beauty

Justdial.com — tried to reach justdial multiple times but no solution has been provided yet

 ravi samala on Nov 26, 2018
Hi team,

This is regards to just dial register number [protected].
We have tried to reach just dial multiple time to stop ecs but it is surprising that as we are getting continuous email that saying as "as per our recent discussion.., your ecs stands continued"

Also we have contacted ecs team (Spoke to bhavana) again today regarding the same but there was no solution provided yet.

Request you to please help us on getting below services from just dial
1) need to process to stop ecs service at earliest
2) need some help as we are trying...
Complaint comments  Read comments [2]Complaint category Other

Justdial.com — not making my company name visible after being a paid client

 shilpa@1234 on Nov 26, 2018
I am dr. Shilpa sangore, pediatrician from borivali west, mumbai. I had fone paid listing for my clinic, medistar children's clinic, on friday 23/11/2018.
Mr robby malhotra had come to me and discussed details about paid listing.. He told me to do online payment of 17, 700 rs so that the procedure can be done fast. So i did online payment of 17, 700. He told once the details will be updated after 24hrs ur name will be visible if anyone is searching for pediatricians or child specialist in search engine.. Its being 72hrs now, after putting pediatrician in search engine my name is nowhere visible....
Complaint comments  Read comments [1]Complaint category Doctors

Justdial.com — no support from company side

 CORAL SUPPORT SERVICE on Nov 25, 2018
I am a regular customer of just dial ahmedabad since last 10 years, but i am facing the problem since last 2-3 years, i book my space for the year 2015-16 in rs. 48000, the company mention wrong information, so i am keep on telling them and the company took the whole year to resolve it after that i called just dial office and ask for the sales manager, then the person called jaspalsingh a sales manager visited my office, i again give the business of rs. 125000 for the year[protected], this guy again made a mistake in the key word and he area, with my surprise again i keep on calling and forwarding...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — change of address which is wrongly written by just dial

 Chandgi Ram Fabrics on Nov 25, 2018
I am really very very upset to see the attitude of ms shaalu of your branch noida.
I talked to her regarding the change of address which just dial has put wrongly. We have been following up for this for the last one month and every time it is said that it will be done in 24 hours. But till date it is not been done. We have paid the money and not getting customers due to wrong address. When i spoke to shalu she told me that she is on leave and she has her own style of working and it will be done when she will be free and till them wait. She said very arrogantly as she is the owner of the company.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Justdial.com — signature forged by justdial employee and wrong ecs deduction

 mahesh.khaneja@gmail.com on Nov 23, 2018
Mr arvind came to me with a paid services proposal of just dial. I gave him single chq of rs 5300 without signing any application and ecs mandate form for any future payments. Further i make stop payment after 10 days due to miscommitments about products. But today rs.708 deducted from my account through ecs. Pls take action against him and stop it immediately i am not interested to deal with company any more.
With regards
Mahesh kumar
Unique classes
[protected]...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — removal of inaccurate information

 CEO frontline on Nov 22, 2018
This is in connection with telecon regarding the removal of doctor name in our website.

Please note that in our hospital website Dr. VEL ARAVIND name and photos is mentioned inappropriately .WE BRING TO YOUR ATTENTION THAT THE ABOVE SAID DOCTOR IS NOT CONNECTED WITH US ANY MORE AS HE LEFT OUR ORGANIZATION LONG TIME BACK.

In this context we wish to inform you because of the above said doctor is featuring in our web site currently we are facing lot problems from our patients.

Hence please delete the contents at once.

For your convenience...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — vimhans saying no connection with just dial

 Neetu (Nitin Gupta) on Nov 22, 2018
Dear nitin,

You have requested for an appointment with dr. Sanjay pattanayak (Vimhans hospital) on 22 nov 2018 at 2:30 pm.
Please wait for confirmation from doctor or please contact doctor at [protected]

Appointment id:- # drg9l6b3
Location:
Dr. Sanjay pattanayak (Vimhans hospital): c/o vimhans hospital, no-1, near pgdav college, institutional area, nehru nagar, delhi - 110065

To cancel, reschedule the appointment please click link: http://jsdl.in/CAN-U-DRG9L6B3

Regards
Team justdial
[protected]....
Complaint comments  Read comments Complaint category Internet Services

Just Dial — cancellation of ecs of 2360

 alok0007 on Nov 20, 2018
I am ajay singh stareted business with just dial on 30th september 2018 by giving cheque of 5900 and signed esc of 2360 which can be cancelled at anytime during contract as per sales representative of just dial (Niraj tomar-[protected]) as i suffered heavy losses due to that i am shutting my business. I called niraj tomar he told me that he has quit the job, then i called just dial customer care for cancellation of esc but they just spinning my mind and disconnecting calls. I have seen umpteen complaints regarding cancellation of ecs on official websites. Despite of many request no action has taken...
Complaint comments  Read comments [1]Complaint category Stock Market

Justdial.com — order not delivered. refund not received

 psdas on Nov 19, 2018
I ordered Ashwin's olio oil from supreme distributers. Paid online to just dial. All photos are attached. Product was not delivered. Kindly refund my money. I will take action for cybefraud against just dial.. psdas1234@gmail.com
[protected] l have telephonically contacted supreme distributers and also filled a complaint with just dial but no action has been taken...
Complaint comments  Read comments Complaint category Department Stores

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