JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1585
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1585
Pending
132
Resolved
1229
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (207)

JustDial.com Complaints & Reviews

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Justdial.com — just dial is a big fraud.

 Sukhchain1979 on Sep 4, 2018
I had registered a monthly plan with just dial wherein they said that my details would be given to callers asking for the service. I wants to cancel the same but they are ignoring and not bothered.

I tried to cancel ecs on just dial website several time they are not canceling my contract.

My request beware of this fraud company..

Services is very pathetic....
Complaint comments  Read comments Complaint category Other

Justdial.com — harajment for service

 sibu mondal on Sep 3, 2018
Dear sir, , I am Abhjit Mondal from aakhi and travels. i have face a problem when i cont your kolkata office for my ad then cont to me your Jalpaiguri marketing boy Dibakar ghosh...he is allredy ment me but i saying that your jd life ad my tour operator, package tour in jalpaiguri, , but he live that Aakhi Tour And Travel, Kamarvita - Car Hire in Jalpaiguri - Justdial... more that 20 days say that change car hire and ad tour operator package tour but he cant not say and not pic my phone so Dear sir, oi am not agree to continued business with you my ..i have lost my money and harassment many days...so...
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — I am not able to close the account

 chandni makadiya on Sep 3, 2018
I am a just dial user and from past one month im trying to close the account but i'm not able to do it as your executives are not trained enough to understand what we want.

Simple requirement of account closure has not been done properly. We are waiting for an email that our account has been closed but this also has not been done.

I have very bad experience about just dial. I will not recommend it to anyone in future.

My registered number is - [protected] and [protected]...
Complaint comments  Read comments Complaint category Tax Services

Justdial.com — rude behavior and improper information

 Dev Ohol on Sep 2, 2018
When i called and asked for information about rented pg around pune railway station area, the executive named vikram sent me information about rented rooms like lodges and hotel. To which i enquired him and explained that this is not the information i need and can i talk to his supervisor/team leader. After putting my call on hold for a min he just disconnected. I have the recording of the call and i hope the management of justdial has it too....
Complaint comments  Read comments Complaint category Other

Justdial.com — ecs cancellation process

 amey080191 on Sep 1, 2018
I have requested in november 2017 with proper mail, that i want to cancel the ecs.

But just dial sent me mail stating 3 months prior notice is needed to cancel the ecs. But it's been over 9 months now. And they still didn't cancel the ecs.

Also, no customer care support is there. They send me mail stating that, customer care will call in seven day, but didn't get contact. I feel like cheated by the justdial. Need to stop the ecs on immediate basis....
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Justdial.com — service not yet upgraded - customer complaint - nh constructions and interior

 AnandaPrakash on Sep 1, 2018
Please note that we made a agreement on 22/02/18 - supreme pack.

Due to less lead & enquiry, i requested your sales team to give the best option for getting more enquiry...

They said present package need to upgrade from rs. 4000 to rs. 10000 per month. I agreed to pay & paid.

We regret to you note that renewal package is not upgraded so far. It shows same status. I m receiving less enquiry after work done. Daily call status - 0 or 1 like that only on last weeks..

Sample image is attached herewith.

Kindly check and rectify...
Complaint comments  Read comments Complaint category Building Developers

Justdial.com — wrong name of business going on late 10 years

 Vivek Ghosal on Sep 1, 2018
For last 8 years the name of my company is *the spandan diagnostics.

Address : 3a raicharan sadhukhan road
Opposite r. G. Kar medical college and hospital
Ground floor
Phone no.[protected] mobile[protected], [protected]
Mame of managing direct - dr vivek ghosal
Email thespandandiagnostics@gmail.com
Direct email to md vivek@spandandignostics,.com

Web www.spandiagnostic com...
Complaint comments  Read comments Complaint category Hospitals

Justdial.com — not providing services

 Dr. Naeem shaikh on Sep 1, 2018
Customer service - just dial,
September 1, 2018.

Dear sir/madam,
I am writing today to complain about the poor service i received from your company this week. I’m dr. Naeem shaikh, from pune. I’m totally disappointed in your customer care service. Just dial took rs 3540 from me for business listing purpose, on 24th aug 2018. Customer care said the service would start in 48 hours. I waited until august 28. But my business did not list on just dial and neither inquiry receive from my customers. After that, i call just dial customer care center. They registered my...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — ecs stop after one year

 Naveenkumar6289 on Sep 1, 2018
Hi all,
I am naveen kumar v and i registered my business on just dial march. As per the executive that visited me i can avail the facility (Get leads) for 3 month on a payment of 23310/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account in i started getting leads.

Later in a deduction of 7770/- happened in my bank account. I called just dial customer care and they said it is ecs payment and that i will be charged this amount every month. I informed that i was not told about this at the time of registration and would...
Complaint comments  Read comments Complaint category Car Service Centers

Justdial.com — just fail refund required and penalty required on your employee ankit tiwari

 Mudralelo on Aug 31, 2018
My company name is mudra lelo finance ankit tiwari given me all fraud promises now no one is replying my calls ex.mr ashish rastogi manager of ankit tiwari this company is fraud I want my refund now my next stap is that consumer court next.
Please all my friend maine uss employee ki pic attach ki hai neeche please bechare full from that gay isne mujhe bina bataye mere account se ecs lagwa di woh bhi ek saal ki or uske baad call krne pr mere sath or mere partners ke sath gaali galoch kiya next rewe main iski recording attach krungi please mujhe whatsapp kro [protected] pr taki hum iss company...
Complaint comments  Read comments Complaint category Loans

Justdial.com — refund required from just dial

 Jeevan Jyothi on Aug 31, 2018
I m a verified member of Just Dial. I was promised that I will get leads and which will be genuine but till date, I haven't received any genuine enquiries. All enquiries are irrelevant and are of no use to me. I have paid 12000/- for a year and it burns my heart to see my money is wasted. From last 2 months, I have to talk to a lot of employees of just dial but I guess they are not very much bothered. I don't want to see my hard earned is wasted like this with JUST DIAL.

I Have been coordinating with MR. Pravin Asst. General Manager and who has given me an email ID of MR. S Ganesan...
Complaint comments  Read comments Complaint category Wedding services

Justdial.com — business shut down but still ecs not stop

 Shishant Mahato on Aug 31, 2018
Hello,

I am Shishant Mahato was running my business since 2016 named as Digital Magnet but due to some circumstances I have to shut it down.

I have register for 6month ECS with Justdial but when I told them my business is shut down I am not able to continue kindly verify if you want
.
They took 2 month my 1180 per month for 2 month was deducted
.
Ok that's fine it take time I know they send SMS

Complaint ID: 2018912
Data & Time:[protected]:21
Type of Complaint: ECS Stop Request - Transferred to Retention
Complaint comments  Read comments [1]Complaint category Institutes

Justdial.com — refund of my money

 vishal k verma on Aug 30, 2018
Mr. Manoj tiwari and mr. Mohd. Mukhtar (Jaipur justdial marketing leader) has cheated me the 10 year package has been sold by lifetime (10 year ka membership package life time bol kar becha gaya hai.) that' why i need to get my payment back. And your according to your policy you can get a refund within one month of the membership. I had applied for ur service but not satisfied so regarding to it i have already send many mails to stop the service and refund my money. I got relpy that we will contact you after that i did not got any calls or mails. Please take this on priority and help to refund....
Complaint comments  Read comments Complaint category Hospitals

Justdial.com — regarding refund of money

 vishal k verma on Aug 29, 2018
I had applied for ur service but not satisfied so regarding to it i have already send many mails to stop the service and refund my money. I got relpy that we will contact you after that i did not got any calls or mails. Please take this on priority and help to refund.

Regadrs:
Vishal kumar verma
Sunrise health care, jaipur
Ph. [protected]...
Complaint comments  Read comments Complaint category Health & Beauty

Justdial.com — justdial is all time fraud company who loots peoples hard-earned money.

 rajeev.m316 on Aug 29, 2018
Just dial, is a big time fraud.

They will promise you that they will give leads by taking the paid service, but once you give payment they will give only few leads and that also fake leads.

I paid them 10, 000/- RS. but got fooled by this fraud company.
All people from their customer care calls you from different number & asks to take paid service.

Please never ever take justdial paid service, they are just robbing your hard-earned money....
Complaint comments  Read comments Complaint category Wedding services

Justdial.com — remove my no and stop monthly deduction from our a/c

 starmobile on Aug 29, 2018
We start a just dial service for our M.I service center by name Star mobile service center INDORE but now our center close and we so many time mail for stop this deduction in our A/C but still deduct amount. We discuss from our bank but they are unable to stop the deduction.

We request for stop immediately deduction of monthly charges.
Detail
Service center name : Star mobile service center
Owner name : Jamil Ansari
Mob.No. : [protected]/ [protected]
Location : Indore (M.P)...
Complaint comments  Read comments Complaint category Other

Justdial.com — regards : refund money 11800/-

 Satya Photography on Aug 29, 2018
Hi sir,

This is in reference with my justdial receipt no - bh0170roc01036525, i got a call from mr ayan biswas of justdial kolkata, telling me about how there is a special package offer for me, (Problem had started from august 2018 and still prevalent), regarding company registration and there are chances of business not running at all. He assured me that everything will be taken care off and justdial will return all my money if i am unable to start my business. On 2nd of may 2018, when i came to know that i wont be able to start my production beacuse of my partner backing off, i...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — railway ticket refund - booked online on 26.08.2018

 kalyani rajagopalan on Aug 26, 2018
Dear sir,

I have booked a train ticket for travel on 18.09.2018 from chennai to tirunelveli by 2a/c ananantapuri express. Using my credit card through just dial.com website. Actually i logined in to irctc site only. It auotomatically directed to this site. It was not my intention to go to he site. Unknowingly i booked and paid the money. He ticket printout never came.

Vrification code352684. Given by just dial

The ticket was not booked by the justdial. But the amount was paid by me through credit card.
Please advise just dial company to refund...
Complaint comments  Read comments [2]Complaint category Railways

Justdial.com — remove personal phone number from your website justdial.com [Resolved]

 jduser on Aug 25, 2018
My father's personal phone number was mentioned by a trader on justdial.com. He is getting a lot of calls (Wrong number calls) from various numbers, when inquired the caller said the number was placed on justdial.com.

My father is a old man, ill person who uses phone for personal purpose. Kindly request justdial.com to delete the number from the website.
Its a matter of privacy any security as he does not want his personal numbers on any website.

Below are the links provided where the number are mentioned on your website.

1)
https://www.justdial.com/bhubaneshwar/sai-ram-traders-near-radha-krishna-temple-...
Complaint comments  Read comments Complaint category Furniture

Justdial.com — remove my number from justdial

 0Kush123 on Aug 25, 2018
Sir, i want to remove my number from justdial. Sir someone give my number there. I dont want to visible my number on justdial website.
Can you pls remove my number from justdial.
Its humble request to you. Can you pls remove my number there.
My number is [protected] and website link is https://www.justdial.com/Delhi/Rohan-Spa-Center-Closed-Down-Anand-Vihar/011PXX11...
Complaint comments  Read comments [2]Complaint category Other

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