JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
Submit a Complaint
1435
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1435
Pending
174
Resolved
1006
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (178)

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JustDial.com Complaints & Reviews

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Justdial.com — irresponsible workers and money grabbers

 ronnie fernandez on Jun 4, 2018
I am suffering from irresponssible behaviour of sreeja c (Jusdial agent) whom i have taken the 10 years offer and provide them the required document and amount of rupes 35 thousand for the purpose.
Its being more than 1.5 months and there is no response from justdial company. When ever i call them, they won't pick the mobile and if accidentally pick they make excuses and asure me to do the work in one or two days but no response yet from them in this matter.
I am getting frustrated now and also felling cheated. I request to all people, please dont fall in thier trap....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — need the ecs statement and receipt

 Ramasubramaniam Ramanathan on Jun 3, 2018
Hello
As i requested many times the just dial to provide me the ecs statement and receipt for emi deducted monthly. I never get that still. This is the last month emi.
Reason they told :after gst they blocked the features to take these ecs and emi details.
We need to wait untill the unblocked also they are telling me to count the number of emi paid to know the total emi and paid emi.

It should be the immediate action to solve this....
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — paid survive is fraud - just dial

 sanjiv sah on Jun 2, 2018
I paid 17, 700 for paid service ; when seen my profile all information were wrong. When connected with customer service - to correct it almost 10 times but no one resolved the issue ; every time had to explain everything to them and no resolution. The sales lady who made me to buy this product ; started ignoring my call aswell.
This is fraud company and they hardly bother about their customers after taking money.
Must say any one who is looking at it’s paid service, must not waste your valuable money. I will not leave this company over here only will go for legal. These type of...
Complaint comments  Read comments Complaint category Products & Services

Just Dial — fraud work, provided incomplete service from last two months, get losses in my business.

 shaileshverma on Jun 2, 2018
My firm rays in raipur chhattisgarh. For this i purchased just dial pdg package top position service on march 2018 and as per contract i have 46 pin code listing means they provide 46 pincode area customer to me.. But after getting too less lead and inquiry complaint against it in just dial. But they not resolved. Present i checked about my contract, see that they provided me service only 19 pin code area. Thats why i didn't get more customer. And customer not find my rays. Already complaint about it in just dial but 3-4 days passed not getting response and any reply or call or resolution by just...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — 11800

 AnuragSingh71 on Jun 1, 2018
श्रीमान मैं आलोक सिंह मोबाइल नंबर [protected] ब्लू साल्ट रेस्टोरेंट एंड लॉन्ज वाराणसी सिगरा ने दिनांक 27 मई को मेरे द्वारा दीपक कुमार राय जो बनारस में आपके एजेंट हैं को प्रार्थी ने 11800 रुपए पोस्ट डेटेड चेक के माध्यम से भुगतान किया था। उसके बाद...
Complaint comments  Read comments [1]Complaint category Other

Justdial.com — payment deducted 29, 500 but paid listing not live

 nimeshmca on Jun 1, 2018
Dear justdial,
I pay for my paid listing on 16th may 2018 still my listing is not live and i did not got any invoice copy for my payment on 1/06/2018.
No buddy is replying on call, mail or customer support team all are worst.

This justdial executives have not pic call / not reply call / not give properly answer
Salman shaikh -[protected]
Robby malhotra -[protected]
Rohan manager -[protected]

Worst customer service, worst customer support...
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — refund is not given.

 Rohit Shrivastva on Jun 1, 2018
I have recharged wifi from jdpay android application. But the wifi provider stops taking service of jdpay and then i recharged by giving cash to the wifi provider.

Now, i want refund from jdpay and they are not giving. Its around more than a month.

For this, i have called more than 100 times to the customer care and they are telling i only talked once. And not resolving issue.

Amount - 1000
Wifi provider - om sai broadband and cable...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — wrong commitment for selling package

 Diplomatvfs on Jun 1, 2018
Hello just dial support team,

I am writing to you to express my disappointment and utter dissatisfaction in the recent contract that i signed with just dial.

I was constantly harassed by one of your telemarketers named komal, offering me lead generation package.

After 2 months, i finally gave in and agreed to talk and sign up. When i asked for details as in what do i get out of this package, she said it is a very good limited time offer as it is a "lifetime" package and the guy named sunny would be coming to meet me and explain everything.
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — ecs service contract fake promises of agent brijom shukla

 Paras Chugh on Jun 1, 2018
Hello, i am paras chugh owner of paras communication from hari nagar new delhi 110064
My business is registered at your company justdial.
The matter is your agent brijom shukla mobile number is [protected] has cheated on me.
He tell me that the contract of 1year ecs can be cancel within the month if service not good for you. So i give a check to him of rs4720.
After 10days of service i have asked to him to stop my service, but he can not cancel the service. After 22 days me ecs get cut from my bank and again after 2days later another ecs gone cut of rs3540.
The...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — complaint on justdial executive

 Vijaymohan KP on May 30, 2018
Dear
Am
Vijaya mohan
Kumaran i-tech solutions
I have planned to do the advertisement with just dial, i have applied for it in just free listing, your team contacted me and do by payment we offer you in monthly due manner, i feeled than the amount is high then they compramised me, i also told that there is no money now and i call you while i get money but they asked to provide a cheque in future date and we doesnot send your cheque otherwise you tell me to do clearance...
I doesnot able to arrange the amount so i told them to cancel the cheque and ecs process but...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — ac hiring for second hand

 Ezon on May 30, 2018
Hi, my name is ezon, i am from vasant kunj, i recently hired an ac on rent on 23rd may 2018, which cost me 6, 500 rupees so that i can use that ac till upto nov.30 that was the dead line. Its not even a week that i got 2 complaints from our ac, so i called up that ac rent dealer in the afternoon ie:on 29th may 2018 and he said that right now he is out for some work purpose so he will come in the evening again in the evening i called him up and he said he will take 2 hours. But since yesterday evening even if we call him up he puts us on number busy and all, till day he neither answers or attends...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — stop ecs payment for speech and hearing sense care

 Farheen Akram on May 30, 2018
Hi, justdial executive named abhinav tyagi offered me a yearly plan but i deniyed for that than he told me to take it on trial basis for a month and he took a cheque of 3540 rs in september 2017 but the amount is continuesly debiting from my account without my knowledge, it’s a cheating done by justdial and this month they hit 4 ecs in my account, they people are just doing fraud and saying that they can’t stop it...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — ac service repairing problem

 Chanderprakash123 on May 29, 2018
I am cp sharma my contact no-[protected];i booked a ac service on 15 days back that guy charged me rs-1100 and say that no problem in future if face any problem call me. But after some days ac created problem and i call that guy. He came and after check he demand more money for repair. Is that type of service given. Service boy name-fahim mallik;contact no-[protected];and he didn't give me a bill also ;please take action seriously otherwise i will go to consumer court against that. Do needful....
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial — issue related keywords performance

 Rahul.19garg on May 29, 2018
Just dial

Recently i started a plan of rs. 18000+gst with you. Till now most inquiry received of home appliances, gas stove, kitchenware dealer but other keywords enqiry didn't receive till today, my que is that you have specific set those 3 keyword in your system or there is other issue happen, please check in your system with my shop name aditya kitchenware gallery
Contact [protected]
Waiting for reply...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — smoke barbecue

 Sobinsoman on May 29, 2018
I had a fast food named Smoke bbq about 3 years back, an executive approached me and convinced me to sign up, it was a 3 month or a 6month contract which I don't remember well. But the restaurant I closed 2years back. To my shock when I took the bank statement for some purpose I realised the ecs is still active and the money is getting deducted every month. So I hve paid Just dial for more than 2.5 years( around 500/- per month) when my fast food itself is not under existence. And the story goes on as I tried contacting the concerned department and never gets connected and the customer care promises...
Complaint comments  Read comments Complaint category Fast Food Restaurants

Justdial.com — I ordered flowers and not delivered orders flowers and not delivered

 Rashi Trivedi on May 29, 2018
I orders flowers and not delivered i orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not deliveredi orders flowers and not...
Complaint comments  Read comments Complaint category Online Shopping

Justdial.com — listing of fraud , fake, farji and unqualified doctors by justdial

 virgoleo24 on May 28, 2018
While searching Pathology labs in Roorkee, i found that there are many illegal, fraud and unqualified labs listing in top recommendation by Just dial. These labs or pathology centers were either run by a unqualified person or a person who is not a Doctor (Pathologist) so it means you are promoting quackery in the society and misguiding people to visit illegal centers for Blood investigations.
Government and honorable supreme has recently given verdict stating clear cut guidelines that only MBBS, MD/ DCP qualified Pathologist registered with Medical council is the only eligible person / doctor...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — fraud and misguidance

 Jino Antony on May 28, 2018
Hi team,

My friend biplove mandal opted for your services, his mobile no is [protected], your executive named harinder came to me and told me on his behalf you can give me your company cheque and unless and until you tell me i will not forward the cheque, the very next day i called him and told him not to forward the cheque but he said that he already forwarded the cheque, he told me to stop your cheque by calling your bank i did that too, next month the cheque hits and gets bounced. I called your customer service department from the no. [protected], she told me that ecs will not hit...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — services not rendered

 csisha02 on May 28, 2018
We took paid listing in the month of april after paying 18000 in advance for 10 years where your rm ms. Mumtaz naaz has misbehaved, we called her thrice due to issues in our account where they are not able to help us and said we will revert you but they have not reverted whole day later on we called them and she started shouting on us that you have not called me i told u to call.
Afterwards we called customer care team, but they also said please uninstall your app and reinstall it we did that also but still when we opt for inbox or notifications we are not able to operate our own listing...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — business listing

 Raechal Malore on May 28, 2018
I am trying to list my business since 2 weeks, i fill up the information twice and every time i have seen the notification your business will be listed in 24hr.
But it never happened. I called just dial customer care, i gave all information about my company. She said it will be listed in 24 hr, did not happened.
Again i speak to different person after 3 days, same process. Even she says it will be listed in 24 hr, still it did not happened. 3rd time, i speak with another person. Same process, same words. Still did not happened. I searched the first contact person as per the date and...
Complaint comments  Read comments Complaint category Business & Finances

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