JustDial.com Complaints & Reviews

I subscribed for the just dial subscription and the person selling me the same lied again and again. He started with saying that 2 months money is a down payment. And to the best of my understanding down payments means the first two payments so i thought that these are for the same. Then he executed the ECS and also verified my phone number.

Once all this was done he just slyly told me that your ECS will start from this month. I told him that you said the initial payment was a down payment. He said yes but that means the last two payments which he did not mention earlier.

I asked him to cancel my plan and refund me the money, he said that that cannot be done right away but he told me to atleast try it for 1 month and he will initiate my cancellation after a few days.

He left and has not picked my call since. I tried to reach out to just dial to cancel my subscription but they are like you need to serve a 3 months notice now.

This is like they are literally scamming me with 5 months of payment as if i cancel after the notice period the “down payment” will not be refunded. They are a huge scam company and nothing else

Upon reading about it online i relaized that they have perfected the art of scamming people and a lot of people are facing the same issue

I took a service from JustDial in Feb 2024 at that time their BDE Mr Nomaan Khan come to my office and explained about their plan and services and said there is huge potential with keywords belongs to my business and I will get many leads each month from JustDial that will increase my revenue. I asked him if I want to close my contract later if I don't get business or leads so that time he said for sure I can close contract after few months...

I had purchased justdial service for my business named wellcare home nursing on April 2023 and the same month I intimated that the business is closed and stop mandate and auto debit of money from bank account. Even after 1 year also in April 2024 and may 2024 they debited money from bank account. Currently my bank account is negative. Even after requesting so many times they are not willing to stop auto debiting. Please do the needful to...

Just dial representative hidden the agreement copy for ECS, he didn't provide agreement copy too. It's a trap to the people for deducting money from account and they are not providing a fruitful information, its like I paid them for trouble myself.
I strongly suggest Justdial idiots, to have a transparent business and they should review and change their policy to open option to choose the package. so that they will get huge business....

I am a Practising Chartered Accountant. I had registered on Justdial on 01.05.20254 and paid 3 months amount of Rs 6191 and updated all my profile details along with KYC. BuT MY ACCOUNT WAS NOT OPERATIONAL, then on repeatedly calling customer care, 1 executive Jeetu Tiwari visited my place of business and took photos and certification copy and uploaded the same on Justdial with additional payment of Rs 2791 on 10th May 2024. ECS mandate was given which was also deducted on 13.05.2024 of Rs 2789. Still the same status, account not activatd. I being CA have given all proofs of being a CA still this JUstdial is making a fool of professional. What else can a CA give in support of being a CA other than (Membership Certificate, Practicing Certificate, Member card, Firm Card). Such harassment in not updating my KYC despite payments made.

Hi, have opted Just Dial services 4-5 months ago but due to worst and fraud services I had called them to cancel the request just after 1st month and also updated cancellation request through their app. However, they told after 3 months, your services would be discontinued and your deposit would be used for subscription for 2 additional months. These guys are still running ECS on my account and again I called them today 5th May, 2024 they are saying billing has been done so we have to pay may month then again we call them to cancel ECS request.

They are totally fraud and I want to take it legally, can someone please help me. These Justdial.com are looting small business with such a cheap business strategy.

Please help me

Justdail sales person do changes in my id after that i am not receiving any lead and Services charge is deducted from my account

I am writing to bring to your attention a serious case of fraud perpetrated by an individual named Parikshit Bajaj. It has come to my attention that Mr. Bajaj has been involved in fraudulent activities for quite some time, employing the same pattern of deception and exploitation.

Mr. Bajaj operates under the guise of providing IT services, often through companies registered with platforms like Just Dial. However, his modus...

While registering business on justdial we were asked to provide address proof like adhaar for listing by their RM Mr.Pankaj. Our business is in Haridwar and business was listed in Bijnor. On asking about leads, we were informed that we shall get leads for all categories irrespective of registration city. We started getting leads for Bijnor only. On requesting City change we were informed that city changes cannot be done and we need to pay the registration amount all over again for listing at Haridwar and they cannot refund our balance amount or adjust it in new listing.

Pls remove free listing in your portal
Wrong information showing against my company name

Fox e transit private limited

Gst no is wrong

My business listing name should be
Sanjay Khare

Wrong phone number also their

Fake calls coming for work.

Very bad response.

Sanjay Khare
[protected]
[protected]

Stop calling me everyday you good for nothing idiots. You guys have become such a nuisance for me, calling me at work hour timings, you nincompoops. Do you take your customers time for granted. My life's biggest mistake was listing my buisness on you website. You have made my life hell. Please stop calling me, or I will file case against you people in consumer court and police station.

Stop calling me you imbecile's!
This is my final warning to you retarded loser company, stop calling me.
This is my phone no: [protected]

I have mentioned my phone no the second time because I know you guys are fools and can't read.

From 18/10/23 i am availing your services for publicity of our business
for wealth creation mutal fund insurance all types and fom filling etc
in first week we received good no of deals from nOv after words
the leads are fake mis leading and unconcerned with us
Hence we have stopped ecs payment. we have made several complaints
to your executive and office In the month of Jan 2024 our ecs deducted
we have requested to stop your services but no use

Last 3 days before my fridge repair problem I complaint with justdial complaint. technician come and received complaint. Compressor problem. I pay with new compressor advance amount 1000 But not response phone call ...technician mobile number :+[protected].
Plz help me

We have given advance payment for Rs. 4720 by online payment to book our Package on 13.2.2024 to Mr. Akshay - +[protected].

After 20 days i came to know that Mr. Akshay has not given our ecs mendate signed papers to just dial office.

What action taken against Mr. Akshat for his unprofessional attitude? We have still suffered as our account ( Hurricane systems p l. even after 37 days. We have paid Total 4720 ( 13.2.2024 and 2360 ( 7.3.2024 ).

Hope i will get justice.

Regards,
Deepak Shah[protected]

Dear Concerned,

I am a customer of just dial. I renewed the annual package in December. Had big words from your executive.Mr. Rajan at Ranchi. Before receiving the cheque he proved to be the best service person and as soon as the renewal was done he stopped picking my calls

Further I called up your call centre and raised my issues. Mr. Abhit attended the call ( personal no. [protected]). He promised to address the issues and asked me to give the five rating after the call. Same was done as I felt the guy was genuine. Later he stopped taking my calls and none of my issues were resolved.

Now I really want to know if you have any kind of genuinity left because I have lost all kind of trust in your brand. I want to know how can my issues be resolved or else how can my money be refunded.

My issues:

My two profiles are reflecting on Google.

My Website hasn't been updated. Neither my website training has been done.

My two negative feedback hasn't been deleted for the last one month.

Please let me know if you can help and please don't ask your executives to do sweet talking only.

Achala Chauhan
[protected]
Sumitra's Glam

My name is Dr. Ankur Verma owner of SUVIDHA DENTAL CLINIC in sunny enclave sector 125 Kharar Mohali Punjab 140301 my contact number is [protected]. I took package for advertisement from JUSTDIAL on 12 feb 2024 and it was activated on 22 feb 2024, marketing of this company told me that they will be providing leads but no leads were provided by them, fake promises were made by them. They have charged 30000 from me. i have raised the complaint...

Hy this is elubandi venkata sampath owner of smart loan karts had taken a subscription 23rd May.2023. every month they are debiting the emi through ecs. but my account is not activated, and single lead also not received from them. they are taking bounce charged too. no one has called me till date. service coordinators or others.
My contact details [protected]

We recently paid Rs. 56640/- for a three-month subscription to Justdial leads plan. However, we are dissatisfied with service because we are receiving very few leads and some of them are not within our limit. Also there are providing fake leads when every we call to customer care just they call us and ask money to pay more.

Representatives will grab our OTP and activate subscription themself, you don't let us read the agreements.br...

Dear Sir,

Despite so many calls & conversation with Aman Singh-[protected], Just Dial not closing my account from his desk. I had cancelled the ECS through their application & their application confirm the same. But after few days these cheaters activate my account from their end & made the request of ECS from my account without consent. I complaint again about it but their non-sense team asked to continue for three months as Notice period. They just imposing these charges on me. No one is there who can listen me. All the team just doing a GUNDAGARDI to continue this account unwillingly.

I called them since last 10 days to close my account but these bunch of cheaters did not listen my concern. They are torturing me last 10 days.

Forcefully they forward the ECS which got bounced & affect my credibility in bank. I am attaching herewith screen shot of call detail as well as communication through their app for your kind reference.

I request you please seek your personal intervention in this matter & save me from these rascals.

Thanks in advance.

Cordially yours,

Krishan Kumar Gautam
(Properitor)
Contact.[protected], [protected], [protected]
M/S SRK Cargo Movers & Packers.
373, Groud Floor, Kumar Basti, Near Sardar Patel Public School Delhi-110096

On my naturals salon borivali mumbai listing i have been took a contract through shreyash after making the payment whenever i m having issues he is not been responding, now hashim from justdial is also not reverting from the back end team. The below mentioned are the issues we are facing
1) reviews are not showing it shows 12 on justdial but only 5 are visible
2)we are not receiving any notifications, messages or email of leads due to not getting it we are lossing them
3) business website needs to be updated
4) cannot add photos videos, cant update skincare, hair or any more services
5) service catalogue cant update
6) yet our kyc is showing pending

your staff after taking the full payment they havent yet solved any our queries marketing team shreaysh and customer service hashim from mumbai office not are providing any solutions and now they are not even answering my calls from 3 days

this was not at all acceptable from justdial
as this type of service is letting down the brands name