| Website: www.justdial.com |
I have activated my business with just dial and taken guaranteed plan in which just dial executive provide information about plan is, if my deal is complete with customer then my lead charge should be deduct of Rs. 46 per dealing lead, after active service there was so many error come like irrelevant lead option not show, balance passbook not show, lead come out of area etc. Now just dial say that company has close this plan so your done payment is nil (zero). you want take new plan by paying additional amount. as of now i have paying almost 6 ECS that all payment are zero, where my no one dealing is complete with customer so where is my ECS payment amount?
still date not provide GST bill invoice copy, not any staff support and response,
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
JustDial.com Customer Care's response Hello Ms. Ramani,
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial.
Jun 28, 2021
Updated by greatwallprecast Dear Team,
Still date and time i have not getting any response and revert, even not any resolution of my query,
very poor service and support of just dial
there is no any staff support
Jul 29, 2021
Updated by greatwallprecast I have not got any response and reply from @justdial
Very bad and poor service
We are sorry to hear that you have a concern in your contract.
Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.
Regards,
Team Justdial"