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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 49

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T
Thala Jegathees
Jun 19, 2021
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Address: 76/11, Gopal street, vyasarpadi, chennai-600039
Website: S. M engineering

We have activated the package of 1180 plan we have paid this month amount also but we dont receive any leads for 2weeks
JustDial.com customer support has been notified about the posted complaint.
"Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial"
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    manifitlife
    Jun 19, 2021
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    I had a listing in JD and after one year I was not interested in renewing the contract as I was not satisfied with the service I received from a paid listing. After the expiry of the contract, every day JD executive started calling me, even multiple times a day. I told them repeatedly that I am not interested in renewing the contract. One of the executives suggested me to drop a mail and I did that. The calls are not stopping even after that.

    I want justdial to delete my account and stop calls from Just Dial
    JustDial.com customer support has been notified about the posted complaint.
    "Hi,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial"
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      R
      rishabh1995
      Jun 18, 2021
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      Address: prabhadevi

      Employee from venus service centre had come at my resindence for fridge repair..he took my fridge inverter part for repair and after taking he is not responding now
      JustDial.com customer support has been notified about the posted complaint.
      "Hello Mr. Rishab,

      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial"
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        A
        Afsaran Shaikh
        Jun 17, 2021
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        Address: A.Y.Computer(on site service support)

        I got the registration done in justdail and I was told that according to each customer, my reachage will be taken from my justdail id but justdail did not do this with me, Completed reachage in a single month, and this is a big fraud, help me.

        Thanks & Regards
        A.Y.Computer
        Afsaran Shaikh
        [protected]
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2021
        JustDial.com Customer Care's response
        Hello Afsaran Shaikh,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          S
          Shiva123$
          from Shahapur, Maharashtra
          Jun 16, 2021
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          Hello sir,
          It is the second incident which happened with me and fortunately I got the details regarding the false information also.
          Just dial has shared my number with rest other false details to a user. This is happening life a breach of my privacy for something which I never enquired for.
          I request you to immediately take action over it. Otherwise I will file a case against this data privacy breach.

          Thank you!
          Regards
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 19, 2021
          JustDial.com Customer Care's response
          "Hello Mr. Shiva,

          We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial"
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            A
            APM Kitchen
            Jun 16, 2021
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            I started my cloud kitchen to become “aatmanirbhar”. As a house wife, I had to ask my husband to invest in getting the cooking business open.
            1. I contacted Jyoti at on 8th June ‘21.
            2. She suggested me to buy a package for 2000/- + GST (min commitment 2 months). So I paid 4000/- + GST.
            3. I instantly bought this as only one face comes when we hear Justdial “MR AMITABH BACCHAN”.
            4. For initial 7 days it was working good. However, as unexpected After 1 week my account got deactivated.
            5. Called customer care support to enquire but pathetic assistance.
            6. Called Jyoti again & she said your ECS bounced (then started heated argument).
            7. ECS for what when I pre paid for 2 months?? And she had her own policy which she wanted to chock me with.
            8. I am feeling cheated as
            (a) when asked to activate my subscription, Jyoti says pay 2000/- more (no justification for what)
            (b) when asked to refund my 4000/- + GST, Jyoti said that can’t be done.
            9. Help me Mr VSS Mani & Mr Amitabh Bacchan
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2021
            JustDial.com Customer Care's response
            "Hi,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial"
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              K
              Kanagalakshmi Shanmugasundaram
              Jun 16, 2021
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              Kindly stop sharing my number unnecessarily getting scam/spam messages from unknown number
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Mr. Kanagalakshmi,

              We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial"
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                G
                greatwallprecast
                Jun 16, 2021
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                Website: www.justdial.com

                I have activated my business with just dial and taken guaranteed plan in which just dial executive provide information about plan is, if my deal is complete with customer then my lead charge should be deduct of Rs. 46 per dealing lead, after active service there was so many error come like irrelevant lead option not show, balance passbook not show, lead come out of area etc. Now just dial say that company has close this plan so your done payment is nil (zero). you want take new plan by paying additional amount. as of now i have paying almost 6 ECS that all payment are zero, where my no one dealing is complete with customer so where is my ECS payment amount?
                still date not provide GST bill invoice copy, not any staff support and response,
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2021
                JustDial.com Customer Care's response
                Hello Ms. Ramani,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Jun 28, 2021
                Updated by greatwallprecast
                Dear Team,
                Still date and time i have not getting any response and revert, even not any resolution of my query,
                very poor service and support of just dial
                there is no any staff support
                Jul 29, 2021
                Updated by greatwallprecast
                I have not got any response and reply from @justdial
                Very bad and poor service
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                  T
                  Tajjammul hassan
                  Jun 16, 2021
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                  My no is [protected] iam getting calls all the time..of service I do not require..I was searching for something else but iam getting calls for sometime els from last month which I don't need..
                  JustDial.com customer support has been notified about the posted complaint.
                  "Hello Hassan,

                  Greetings from Just Dial.com

                  The inconvenience is regretted.

                  This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

                  This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

                  Regards,

                  Team Just dial.
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                    S
                    svidhani
                    Jun 16, 2021
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                    I was promised certain number of leads by justdial based no the package and promotion being run during month of march.
                    The number was suppose to be 190 + 20%(promotion).

                    Just dial is now refusing give me the promotion which was promised.i have the email from their marketing/sales representative.

                    It seems i have been lied to by justdial.
                    JustDial.com customer support has been notified about the posted complaint.
                    "Hi Savidhani,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial"
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                      M
                      Maruthi Matty
                      Jun 15, 2021
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                      I had taken service from justdail 1.5 years ago, I have asked to stop my service and stop ECS, even after requested company taking ECS plz help me and close my issue
                      JustDial.com customer support has been notified about the posted complaint.
                      Hi Maruthi,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial"
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                        S
                        San Softwares
                        Jun 15, 2021
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                        Address: 419, 4th Floor, M3M Urbana, Golf course extension road, Sector-67, Gurgaon-122018

                        Our company is registered in the name of San softwares. We have purchased Justdial portal on 22.04.2021 having Invoice No.HR0421SN10255592 of amount Rs75400/- . We are using Justdial portal from last 2 months but there is no relevant lead . As our key word is call center solution, They had provided around 500 leads till now in which I guess there are only 1 to 2 leads on which the person is actually looking for call center software others are like we haven't search for that or some says that we want job in call center . We told this to Just Dial Executive( Preeti -[protected], [protected] and Amarjeet - [protected]) from whom we purchased the portal but didn't find any relevant answers and when we asked to cancel our contract and refund our money back, than they are not willing to cancel our contract . We are providing you the attachment of mail and invoice copy.
                        +2 photos
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2021
                        JustDial.com Customer Care's response
                        Hello Mr. Jagwant,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          geetheshbhat
                          Jun 15, 2021
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                          Address: Kolkata

                          Last night, my mom had accidentally visited JustDial, she didn't fill out any forms, within few minutes she started getting many calls regarding "Bulk Sms". I went and checked the device history, and enquiry form was nowhere to be submitted. I'm still receiving calls this even today despite complaining to justdial customer care. She has got more than 30+ calls
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          JustDial.com Customer Care's response
                          Hello Geethes,

                          Greetings from Just Dial.com

                          The inconvenience is regretted.

                          This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

                          This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

                          Regards,
                          Team Justdial.
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                            P
                            prabhavathi durai
                            Jun 15, 2021
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                            Address: No 1, Venkateswara Complex, Pillaiyar Kovil cross street, OMR, Kelambakkam.

                            I am Dr. Prabhavathi, Physiotherapist my clinic name is Prabha Physio care and wellness clinic. I am paid customer of just dial. In my profile it is mentioned as physiatrist replace it with Physiotherapist.
                            I am not getting patients for my clinic through just dial.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 19, 2021
                            JustDial.com Customer Care's response
                            Hello Dr. Prabhavathi,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              K
                              Kohri
                              Jun 12, 2021
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                              Justdial hasn't the salary for its employees in the support function. However other departments got hike and increment as well. Last year work was started in full fledge however failed to pay us incentives for 1year. However they have money for advertising in IPL. Its not an employee centric company.
                              Justdial has not paid salary from may 2020 till September 2020. Who will occur our loss also incentives hasn't been paid since 2020 may till march 2021.
                              JustDial.com customer support has been notified about the posted complaint.
                              "Hello Mr. Kohri,

                              Please write a line along with your contact number and Employee at [protected]@justdial.com.

                              Regards,
                              Team Justdial"
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                                L
                                Life115
                                Jun 12, 2021
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                                Address: chnadigarh

                                My name is Arun Kumar Jain prop of Lifeline Antidotes
                                plot no-115, Industrial Area, Phase-1 Panchkula-134113
                                [protected]@gmail.com
                                [protected]@gmail.com

                                I have bought a package from justdial.com of rs 25000/- for 1 year.

                                I am continuously receiving unwanted, useless queries daily
                                so I have requested many times to change the keywords and do the needful.
                                but there is no change till today.

                                and nobody serious about this, I am suffering mentally but nobody cares

                                The salesperson goes after taking payment and he was promised me better service but that was fake commitments.

                                kindly give me a refund asap.

                                The payment was debited on dated 13 march 2021
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2021
                                JustDial.com Customer Care's response
                                Hello Mr. Arun,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
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                                  D
                                  Debasree Dutta
                                  Jun 11, 2021
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                                  Address: 5/A, Janak Road, Sarat Bose Road
                                  Website: Tantrik

                                  He has blocked me in Justdial phone number and given his personal mobile number of [protected] in which he has WhatsApp number. He demanded 30, 000 for the work and I gave him 10, 000 in advance. He has given joint account of SBI of Asoke Kumar Roy and Namita Roy. The Account number is [protected]. I have every call recordings and WhatsApp chat with me and the proof of giving him money.I want my money back and will lodge a police complaint against him. And will request justdial too take action against him.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 19, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Ms. Datta,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial"
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                                    vikass12
                                    Jun 11, 2021
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                                    Address: Barnala

                                    Want to change name & remove the pics
                                    but not done even after our regular follow up.
                                    you are showing our wrong info, we are getting wrong calls.
                                    Worst services
                                    JustDial.com customer support has been notified about the posted complaint.
                                    "Hi Vikas,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial"
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                                      A
                                      ANURAG PRATAP SINGH
                                      from Delhi, Delhi
                                      Jun 11, 2021
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                                      Address: Azadpur Mandi, Delhi

                                      I have made the payment to Naveen Traders (Contact No. of dealer : [protected]) for an order of fruits. Now the vender has blocked my contact is not delivering the required products and is not responding. I have the screenshot of transaction (Novopay Solutions). Please refund my money else and don't indulge in such fraudulent activities.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      "Hello Mr. Anurag,

                                      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial"
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                                        Chandan K Pattnaik
                                        Jun 10, 2021
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                                        Address: 21, Sweety Housing Complex, Phase-2, Ganganagar

                                        Rabi Carpenter, in JHARPADA BHUBANESWAR taken money for home carpentry work. But not lifting our phone now after taking 2500/- rupees for material.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        "Hello Mr. Chandan,

                                        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial"
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