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JustDial.com Complaints & Reviews

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Updated: Nov 20, 2025
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JustDial.com reviews & complaints page 52

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M
MrTech Droid
May 17, 2021
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Hello,

Let me explain what was happened with me. This is my story with Just Dial.

I had bought a life time business listing service pack from Just Dial on 2nd November'2019. Invoice number: DL0919SN10106683

Now, without any information, my lifetime service was accidentally stopped by JD on 2nd April'2021.

After 10days, I see in JD application that I did not get any lead, after 2nd April 2021, I called in JD customer care, they told me that concerned person will call you and take your query, but after till two weeks, nobody call me.

After that I again complaint to JD helpline, they told me same thing like previously, but after getting frustration, I decide to add remark here.

Today is 17th May 2021, I did not get any help from Just Dial, I did not get lead after 2nd April'21, and I am in frustration, how they harm my business by give promise of lifetime and don't obey it.

I hope everybody read my story and don't believe JD.

Tinkal
Printech (Than Singh Nagar)
[protected]@gmail.com
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 21, 2021
JustDial.com Customer Care's response
Hi Tinkal,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    Iyyanar A
    May 17, 2021
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    Hi Team,

    On April 14 2021, booked packers and Movers named " Masthan Packers and Movers" they didn't provide quality vehicle and proper packing due to that my house hold items damaged. I informed them no response from them.

    Please do the necessary action against of them.

    Name. Masthan Packers and Movers
    Mobile number. [protected]

    Your help is highly appreciated

    Thanks
    Iyyanar
    [protected]
    JustDial.com customer support has been notified about the posted complaint.
    Hello Mr. Iyyanar,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial
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      Amankaushal
      May 17, 2021
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      Address: Amandeep Kaushal, Gurukul Infotech Khamanon

      I am Amandeep Kaushal from Gurukul Infotech City Khamanon - Distt- Fatehgarh Sahib, Punjab, My reg no. [protected]. I used just dial service for advertisement of my business. I paid cheque for 3 months subscriptions in Dec 2020. But January onward 590 rs deducted from my account till now. I had not signed any document. From February 2021 I contunued call and mails for discontinue for my services. But from your side no positive response. Please discontinue my services. And any amount should not be deducted from account.
      I call and mail many times...
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2021
      JustDial.com Customer Care's response
      Hi Amandeep,

      We are sorry to hear that you have a concern in your contract.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
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        B
        bkash
        May 17, 2021
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        Address: laxmi nagar

        Mene pinki aggarwal ji ko Rs.3000 diye the 2 naye pan number apply karne k liye, unhone pehle paise le liye aur bola k 24-48hrs me pan number mil jayega, aaj pure 1saal se upar ho gaye hai..koi pan number nhi mila h mujhe aur mene unhe payment refund krne ko kaha to mujhe unh k senior jo hai wo dhamki dene lag gye hai.
        me inhk address pe bhi gaya..waha se bhi ye log apna office shift kar chuke hai, mujhe bas mera paisa wapas chahiye..
        JustDial.com customer support has been notified about the posted complaint.
        Hello Mr. Das,

        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
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          S
          Surat Hematology Centre
          May 16, 2021
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          Address: 601-602, Solaris Royce, OPP Old RTO, Athwagate

          I am Dr Hasmukh Balar
          My clinic address listed on site is wrong
          Correct address is 601-602, Solaris Royce, Athwagate, Surat, Gujarat-395001

          Phone number is [protected]

          Photo is different, I am not what shown on site.
          I am attached photo
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Hi Hasmukh,

          We are sorry to hear that you have a concern in your contract.
          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
          Not resolved
          Kindly do needful
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            A
            Abhi rokxx
            May 16, 2021
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            Address: 312 bazar raod Bandra West 400050

            I have business in name of Ashok electrical
            Just dial called us to give business and lots of benefits
            But since I have given payment through cheque,
            Now I have to call n ask them why my sevice is not activated.
            I think they have cheated me because they don't give proper response
            JustDial.com customer support has been notified about the posted complaint.
            Hi Abhi,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial
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              Sunita Pramanik
              May 15, 2021
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              Address: 80/1 G, Kankulia-Road, Kolkata-700029

              Our business is on ayah centre that provides ayah / nurse for taking care of patients . And here in just dial, it shows wrong information about our business that is an orphanage which is absolutely wrong! Please either provide legal informations orelse don't ! We are literally disturbed with responding to millions of calls for orphanage since last few years. It's been more than 20 times of submitting complaints but just dial never took a single action! This is so worst !
              JustDial.com customer support has been notified about the posted complaint.
              Hi Sunita,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial
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                S
                Sivasudar Admin
                May 14, 2021
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                Address: Kanyakumari

                I Have paid to #JustDial on 04 Mar 2021 invoice no TN0321RC80946122 amount 7500 + 1350 (18% GST) total amount 8850. Amount paid for Guaranteed Leads but i have received only 3 lead till now. Many times i have called customer care and representative Mr Boobalan mobile number [protected] but no solution yet.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2021
                JustDial.com Customer Care's response
                Hi Sivasudar Travels,

                We are sorry to hear that you have a concern in your contract.
                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  Arun Prakash K
                  May 13, 2021
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                  We are a business based jn Kerala. We had registered with Just Dial in 1st week of April '21 and no proper Leads were generated, no e- Catalogue was added, no website created.
                  The leads whatever is generated is misleading.
                  We had paid the money and now no representative is even responding to our calls or messages.
                  If there is any issue atleast that should be communicated. They just took the money and no service at all.
                  This is very disappointing service.
                  Please look into this issue else we would need a full refund.
                  JustDial.com customer support has been notified about the posted complaint.
                  Hi Arun Prakash,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial
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                    M
                    Maran Magesh
                    May 11, 2021
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                    Address: Chennai

                    Hi,
                    This is Magesh. I have been a justdial.com business user for couple of years and I have been trying to stop the service from justdial since the last year, due to the pandemic. I tried every way possible, contacted the customer care, which is the worst experience I have ever had from a company. They just ask my details every time and say we will unregister my business and stop the ECS payments, but they never did that. Each time is like a new start and they just book new tickets everytime but they never resolved the before
                    I even tried to stop the ECS transaction through my bank, but they sai we can't do that, you have to ask just dial to do that, which I believe it won't happen. They just don't even consider it. They even have money of nearly 14, 000 and still debit each month from my account. This is the worst experience I have ever had from a company. If I need to stop my business, why they won't let it happen. They just constantly debit an amount from my account, even I asked them many times to stop my business and stop ECS payments.

                    I hope this get resolved.Not only me there are many people who are victims to this company, I hope they find get out of this too.

                    Thank You
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    May 14, 2021
                    JustDial.com Customer Care's response
                    Hi Mangesh,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
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                      K
                      Kinsys
                      May 11, 2021
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                      My company has availed the Justdial services, where we have the monthly ECS getting deducted from bank. I have contacted Justdial representative multiple times to stop this now. I have also submitted written application to stop service. But there is no response form any of the Justdial team. It has been more than 2 years I am trying to get this closed. These people simply dont respond.
                      Its amore than 6K per month.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2021
                      JustDial.com Customer Care's response
                      "Hello,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial."
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                        S
                        sachin269
                        May 10, 2021
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                        Address: success ladder classes

                        Sales man gave us justdial pakage, saying monthly emi will be 1180 and can cancel it after months.later they refused to cancel it deducted money twice a month, cancelling time is 3 months
                        JustDial.com customer support has been notified about the posted complaint.
                        Hi Sachin,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial
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                          ASNeelima
                          May 7, 2021
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                          Address: Mumbai,38Bandra road ,Ashok apartment.
                          Website: catalystwritingservices.justdial.com

                          Catalyst writing services Mumbai company, , , I paid 3k advance for my project. No response from them form past 1month, , they refuse to take my calls, messages, give fake assurance to students, there number his name is brijesh [protected] whom I was in contact with, He told he got covid, , but the company has to allot the other person to complete my project but no they are not responding to calls also no refund also. mu
                          +1 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          May 07, 2021
                          Updated by ASNeelima
                          I WANT COMPLETE REDUND OF THE PAID AMOUNT.WHICH INPAID TO THIS CATALYST WRITING SERVICES MUMBAI, , , FRAUD COMPANY
                          May 07, 2021
                          Updated by ASNeelima
                          They just give ing fake reasons after looting my money ...i want completely refund of money which I paid.
                          Verified Support
                          May 07, 2021
                          JustDial.com Customer Care's response
                          Hello Neelima,

                          We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial
                          May 08, 2021
                          Updated by ASNeelima
                          It has been 1month since I paid the money, , , they didnot give single line of my project or replyed to my calls or whatsapp messages, , , This person named brijesh was in contact with... gave service.
                          May 08, 2021
                          Updated by ASNeelima
                          Also I made callback to justdial regarding this issue but no use, , , the justdial person spoke with person named chandan at Catalyst writing services Mumbai, , , later the justdial person told they will give service today if not they would refund the next day., , but no use they didnot refund my money, , , I want my all 3k which I paid to them. They took money without giving single penny of service, , , frauds
                          May 08, 2021
                          Updated by ASNeelima
                          They looted my money without providing my project service ...i want my total refund pod 3k from CatalystwitingServices Mumbai, bandraRamdas road 38 ashok apartment, , , [protected] brijesh this fellow is fake money loot from students, , , , they take money just jump-off, , , people must be be aware of these fake brijesh persons who loot money .

                          May 08, 2021
                          Updated by ASNeelima
                          I paid my advance 3k on 12th April, , , till now no service given, , , they don't respond to calls emails. Whatsapp messages .Fraud people, , , I want need full refund .
                          May 08, 2021
                          Updated by ASNeelima
                          Even justdial also not giving proper response on these kind of issues also putting them on list of there website...no communication from justdial end... They just called for once made confrence call told that the Company would refund ...it has been 1 month no refund till now... Just looted money without any service given.
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                            K
                            Karthik K N
                            May 6, 2021
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                            Address: TUMKUR

                            Dear Sir/madam,
                            Registered mobile number:[protected]&[protected]
                            I have my profile/account SDM pest control Tumkur in your JD website till April. But after this April my firm SDM pest control Tumkur has been deleted from JD without brining it to my knowledge and all my reviews, my locations have been transferred to Global pest control solutions tumkur. This is very strange that all my reviews has been transferred to Global pest control solutions tumkur. I contacted customer care from past 2 days but did not get a proper response. I will be waiting for your response via phone/ email to clarify below:
                            1) how my account has been deleted from just dial without bringing to my knowledge.
                            2) How my account reviews/location has been transferred to Global pest control solutions tumkur ( which is a very big offence).

                            Waiting for you reply, If it is not sorted out at the earliest i have to make a legal complaint against the same.

                            Regards,
                            SDM PEST CONTROL
                            TUMKUR
                            MOB:[protected]
                            [protected]
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 07, 2021
                            JustDial.com Customer Care's response
                            Hi Karthik,

                            We are sorry to hear that you have a concern in your listing.
                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
                            May 09, 2021
                            Updated by Karthik K N
                            Screenshot atta hed please reactivate my account and reviews

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                              ASNeelima
                              May 5, 2021
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                              Resolved

                              Catalyst Writing Services Mumbai Ashok apt bandra road 38, I found this company in justdial they promised to complete my project and looted my 3k money without providing my project, , , later I raised complaint on justdial they told they will provide project or refund but no...they just looted my money.
                              May 8, 2021
                              Complaint marked as Resolved 
                              They didn't give any service to me, even I paid 3k advance via Gpay for my project, , , This fellow brijesh 7843069039 called and gave fake assurance that the project will be completed ...but my project final review was also finished they didnot meet my deadline this brijesh was giving fake assurance ...not a single penny of my project was give for me from there service .they looted my money and jumped-off...
                              JustDial.com customer support has been notified about the posted complaint.
                              The above complaint has not been resolved...
                              JustDial.com Customer Care's response, May 8, 2021
                              Verified Support
                              Hi Neelima

                              We would like to hear more about your concern. Please write a line along with your contact number at [email protected] or call our customer care number 8888888888 so we can check what exactly happened .

                              Regards,
                              Team Justdial
                              The above complaint has not been resolved ...even after justdial has contacted this person named Chandan on confrence call, , , they told that if no service given will refund the next day, , , giving false hope and missusing customer trust this is soo disgusting ...and
                              The justdial also not putting so much efforts to get my money back to me they call they try to convince with good positive words then leave...but this is not the case here I want all my paid 3k back as they didn't give me single penny of service which I asked them for.
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                                Mohammed azhar anas
                                May 4, 2021
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                                Refrigerator repairing

                                I booked refrigerator service on just dail. The mechanic took 2300 for repairing fridge but still it is not working.from the time of Repairing. Worst service provided by just dail. The boy was not exeperienced just came and earned 2300 for 2hours and gone....
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                                Anan1
                                May 4, 2021
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                                Address: Jaipur rajasthan

                                Sir my firm srm services regietered in just dial. I want to stop my ecs contract of one year starting from 1st of january 2020 due to covid and lockdown, business is not running properly and i am unable to pay monthly ecs. So please stop my ecs at your earliest.
                                JustDial.com customer support has been notified about the posted complaint.
                                Hello Anand,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
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                                  Maddy brothers
                                  May 4, 2021
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                                  Hi, i am rakesh madge
                                  I heard about justdial from my friend and listed my business in just dial
                                  They aproached me via call and sent thier execitive to my house . The executive came he told me about package and he asked me about how you want the plan, he said its a total amount of xyz and if you pay it at once we will provide our service for a year, but i am a middle class guy and i thought why risk such amount so i asked for monthly plan .so he said you can try a three month trial and then we will see how it goes and for that youll have to pay th ree months payment so I said no I will pay 1 month and try it if I am OK with it I'll start my campaign, so he said no we can't do that for that you'll have to start the monthly ecs of 3500 I guess so I started the package
                                  But the leads were not good and half of them were fake leads enquired by their employees so I bounced 2ecs I applied to stop my ecs but the asked me if you want to stop it ecs you will have to pay 4700 and I said I am not going to pay a single amount to you old if anyone can help me to stop my ecs pls reply thank you
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Hi Maddy,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial
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                                    Tony Peter
                                    May 3, 2021
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                                    Address: Royal metals manathavady

                                    [protected]
                                    Your marketing executive call and tock to very bad words...
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Hi Tony,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial
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                                      kannan@20
                                      May 3, 2021
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                                      Address: KDMAGENCIES.CBE

                                      Kindly stop deducting money from our account as we are not satisfied with your service. We have already informed to your executives but no use. They are still deducting money. So please stop ECS immediately.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Hi Kannan,

                                      We are sorry to hear that you have a concern in your contract.

                                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial
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