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JustDial.com Complaints & Reviews

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Updated: Apr 25, 2026
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JustDial.com reviews & complaints page 69

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K
Kirn Chabukswar
Oct 2, 2020
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Address: aurangabad

I subscribe Justdial service after bounce my ECS just dail every time reagent ECS on my bank
JustDial.com customer support has been notified about the posted complaint.
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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    Dr Parag Shah
    Oct 2, 2020
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    Address: M G Road Ghatkopar east

    I am Dr Parag Shah, Surgeon from Mumbai

    I have 2 listings in Just Dial

    1. This is wrong listing with wrong info and contact no.

    https://www.justdial.com/Mumbai/Dr-Parag-Shah-Doshi-Nursing-Home-Above-Sampat-St...

    2. This is correct listing,
    only modification to change from General Physician to a Surgeon

    https://www.justdial.com/Mumbai/Dr-Parag-Shah-Near-Anviksha-Blood-Bank-Above-Gre...
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2020
    JustDial.com Customer Care's response
    Hi,

    We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial.
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      Weaver Community
      Oct 2, 2020
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      My phone number is wrongly listed on JustDial.com as Jama Masjid Lucknow, hence I am getting unwanted phone calls. Whereas I have never signed up for Just Dial. I request you to please remove my phone number [protected], ASAP on https://www.justdial.com/Lucknow/Jama-Masjid/0522PX522-X[protected]Z8F7_BZDET/re...
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2020
      JustDial.com Customer Care's response
      Hi,

      We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
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        D
        Digital Dcode
        Oct 1, 2020
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        Address: Just Dial Chennai

        Hi Team,

        I have taken all below India listing plan covering 382 cities for 30, 000/- including tax post discount of 70% discount. Also, it was well agreed and documented (refer the attachment) that we should be getting all the enquires from 382 cities. I have made the payment 20 Days back so far I did not receive even single lead. Two weeks back I spoke to support team and they confirmed that there is no such plan for Rs.30, 000/- it was wrongly communicated. Here the mistake is completely from your end even I have made the payment after several discussion and confirmation. I tried several way to contact Just Dial but no luck and every day my balance is also reduced. Then they forced me to change the plan which is not going work for me but still they forced me to change the plan otherwise I will loose all the money. Since I don’t have any support I have changed the plan (Whole Chennai Cities) two weeks back (Highlighted several times this plan is not going to work from me) paid additional Rs.5400/-, and before make the payment they showed previous lead 1000 lead generated last one year because of that I agreed to change the plan. But after changing plan also its been two week still I didn’t get any even single lead also I lost my trust with Just Dial. My request is please refund my payment I don’t want to continue my service with Just Dial anymore there are lot of good service provider outside (UrbanPro, IndiaMart etc.). I never faced this kind of issue anywhere. If you don’t not refund my money I will be taking legal action against Just Dial also I will post this in all Social Media with all the evidence. Pls try to support customer and give value for their money.

        Pls forward this mail to some higher official and resolve the issue. Pls help me to get my money back.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2020
        JustDial.com Customer Care's response
        Hi,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
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          K
          Karthiga R
          Sep 30, 2020
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          Due to the information given about my mobile number & email by someone many calls are rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial.
          JustDial.com customer support has been notified about the posted complaint.
          Hi,

          We regret the inconvenience that has caused to you.

          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial
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            K
            K J Tiwari Tiwari
            Sep 30, 2020
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            I made payment of rs 3100 through just dial on 21st september 2020 to dehati pustak bhandar (Daryaganj) vide transaction id bpq2n9e6 but not recived at the end till date. On contact just dial customer care repeatedly, no response get yet. Please take a necessary action
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Oct 01, 2020
            JustDial.com Customer Care's response
            Hi,

            We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              C
              Chiragkataria
              Sep 29, 2020
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              hello

              I took a payment from my customer on 24 sep 2020 with order id :- bpa7g4k5 amount is 740 and another payment with order id :- bpl9k6j9 amount is 7900 its been 4 days the amount has not been credited to my account.

              Hi kk enterprises,

              We at jd pay have received payment of rs. 7900.00 /- from your customer ([protected]), order id: bpl9k6j9, via cc 438628*9378

              Amount will be credited to your yes bank account shortly.

              -justdial

              Hi kk enterprises,

              We at jd pay have received payment of rs. 740.00 /- from your customer ([protected]), order id: bpa7g4k5, via cc 438628*9378

              Amount will be credited to your yes bank account shortly.

              -justdial
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2020
              JustDial.com Customer Care's response
              Hi,

              We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                C
                Chefnitinranjan
                Sep 28, 2020
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                Address: Dwarka

                I used just dial service on 21st july for my plasma repair and choosen shruti service point registered on just dial. They taken my plasma on 21st july but not yet they have returned. Everytime they keep making excuse. Please take some necessary action and remove them from just dial so that they can not fraud to some one else.
                Thanks
                Nitin ranjan
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2020
                JustDial.com Customer Care's response
                Hi,

                We regret the inconvenience that has caused to you.

                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial
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                  Ravitheja72
                  Sep 28, 2020
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                  Hello sir this is krishna some one two days back registed for many services wantedly with my number under..lawyer services ac services nd agents required services can I know the location where it is registered from...can u look in to this matter.. everything registered in banglore...so that I can go for police comolaint...plz do this favour...I need legal action against them thank you
                  JustDial.com customer support has been notified about the posted complaint.
                  Hi,

                  We regret the inconvenience that has caused to you.

                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial
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                    Rahul appu
                    Sep 26, 2020
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                    I call customer care ([protected]) on 26/09/2020 at 10:16 pm attended by a executive mr.. Martin. I called regarding a payment issue.. And he was very rude and talking very irrespective and arrogant. This is the just dial treated their client. Very bad. Am in urgent situation so this is very shamefull all.. If the executive like this.. Then the managers, md. Etc are same bad peoples i think
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2020
                    JustDial.com Customer Care's response
                    Hi,

                    We regret the inconvenience that has caused to you.

                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
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                      Chandrakant Kushwaha
                      from Noida, Uttar Pradesh
                      Sep 26, 2020
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                      Justdail take money in my bank account without any reason and without my permission 295rs deducted when i call him she said transaction not showing on her system
                      JustDial.com customer support has been notified about the posted complaint.
                      Hi,

                      We regret the inconvenience that has caused to you.

                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial
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                        S
                        sunshine securities
                        from Kolkata, West Bengal
                        Sep 25, 2020
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                        Address: 7 lyons range 3rd floor roomno-13a kolkata-700001

                        Our registration done in name of sunshine securities pvt ltd
                        But i am not getting any valid response the enquiry which came are false i have talked several times to aditi during covid times 2 months i didnt recd any enquiry waive off that amt if this type of service would be there i wont continue the service
                        JustDial.com customer support has been notified about the posted complaint.
                        Hi,

                        We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          sriamyi M
                          Sep 25, 2020
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                          Address: Chennai

                          Dear sir,

                          We got offer of 1year + 1year while renewing the contract for rs.17, 000..

                          But mr. Eshwar from chennai branch told if you take that offer you will not get more leads & your company position will be 17 to 20 position..

                          Hence he recommended to take 1 year contract for that rs.17, 000.00, then your company will be in 5 to 10 position..

                          My realty is now my company "sri sai graha ladies hostel" is at 16 position..

                          We have called him many times but he was not answering the phone... Finally 3 days (On 23/sept/2020) before he answered the phone & informed that... Due to software issue.. Still your company is at 16 position.. He told we have refreshed the page your company will be soon in 5 to 10 position... But we have checked today (25/sept) still in the same position... We have called to inform that... But same he did not answered the call..

                          Due to this we not getting leads from customer & call from customer... Due to this we are in very much stress & feeling much depression...

                          I kindly request take this complaints as very high priority & help me to get justice

                          Thanks
                          Kannan. M
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2020
                          JustDial.com Customer Care's response
                          Hi,

                          We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
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                            Pritesh Ranka
                            Sep 21, 2020
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                            Address: pune

                            Just dial has charged us for lock down period, which is unethical and when we spoke to their customer service executive, she was rude & the manager was worst. We have salon in Pune & it wasn't open in lock down and they have been deducting their monthly charges even during lock down. they have also deducted money after stoping the services. We would like to take legal action against them and make sure that don't dupe others.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 22, 2020
                            JustDial.com Customer Care's response
                            Hi,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial
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                              Phansda
                              Sep 19, 2020
                              Resolved
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                              Resolved

                              Sir,
                              On 17/09/2020 i made transaction of
                              Rs.27999 through just dial payment gateway by sbi credit card ref: transaction id: bpv8p9c1 payment towards reliance digital, bistupur jamshedpur for purchasing mobile.
                              But money is not credited to merchant that is relaince digital. I called several times just dial customer service. They told me complain is registered and issue will be resolved within 24 hours.
                              Kindly look into the matter.
                              Sep 19, 2020
                              Complaint marked as Resolved 
                              I called up customer care representative mobile number 8888888888. They told me issue will be resolved within 24 hours. They will contact me over phone. But already 40 hours nobody contact me.
                              JustDial.com customer support has been notified about the posted complaint.
                              Sep 19, 2020
                              Updated by Phansda
                              Kindly update me regarding my issue
                              Verified Support
                              Sep 21, 2020
                              JustDial.com Customer Care's response
                              Hi,

                              We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
                              Sep 21, 2020
                              Updated by Phansda
                              Sir,
                              Still money is not credited to merchant and nor it reverse to my account.
                              Transaction was done on 17/09/20. Today is 21/09/20.
                              Several times contacted Just dial customer care. Same answer that they have forwarded my complain to concern department.
                              Kindly look into the matter.
                              Sep 28, 2020
                              Updated by Phansda
                              Sir
                              Still my issue is not solved.
                              Sep 28, 2020
                              Updated by Phansda
                              Sir
                              Just dial is not responding regarding my complain.
                              I called up several times.and the same answer that i will be contact over phone.
                              But no phone calls from customer care representative.
                              Sir online transaction was done on 17 of sep.
                              Today it is 28 sep.but payment has not reached to relaince digital nor it has reverse back to my account.
                              So i request you to look into the matter and deliver justice.

                              I had made a payment to a company called TR Venkatachalam Chetty through the Just Dial App. today
                              The amount was immediately debited from my account and i had also received a confirmation that it was credited to the JD' account.
                              However., JD team has sent a message to the TR Venkatachalm chetty company that the transaction is still pending.After 3 to 4 hours, i called up the company and they informed that the payment was not received.I has escalated this issue to Just dial and the supervisor Ms, Malar informed that the JD team would revert on this and the team was not available during the working hours, Mr.Ramesh from the JD team was supposed to call me and confirm about the payment. Till now they havent reverted.This only reflects that Just dial make money only at the cost of the customer.The JD company is highly inefficient and not trustworthy, The money is neither credited to the TR Venkatchakam Chetty, neither recredited to my account.Can someone from JD team resolve this issue.
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                                Digitalimages
                                Sep 17, 2020
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                                Address: 10/27, 3rd Street,, Chekkan Thottam,, Ganapathy,

                                We made a contract with justdail a few months before... We asked a contract but given another... Which is not fruitful to us...
                                And also we asked your representative to inform us before the first ecs so we can aware of it.. But he doesn't done that... So we didn't make much amount in account for ecs further... So the bank are fining now... So we need a solution... Please kindly get back to us... Until unless we didn't pay the ecs further...
                                JustDial.com customer support has been notified about the posted complaint.
                                Hi,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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                                  Payal Madan
                                  Sep 17, 2020
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                                  This is to request the my personal contact number over listing of spa number I been complaining many times on customer care that this is the number of fitness academy not spa but no one is taking action it’s been almost 5 years now Iam writing this complaint to remove my number [protected] from spa list otherwise I will take legal action .
                                  Thanks
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2020
                                  JustDial.com Customer Care's response
                                  Hi,

                                  We regret the inconvenience that has caused to you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    Roasted Mirchi
                                    Sep 16, 2020
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                                    Hello, my name is abhishek gaur.
                                    I had started a small business last year in july 2019.
                                    He asked me to try their services for three months and if i don't find the services useful, then i may stop the services.
                                    I gave him a cheque from my account and started the ecs process.
                                    They put my business in wrong listing and the name of my business was also put wrong.
                                    After a very bad experience of three months, i decided to stop the services and informed them the same that i don't wish to continue.
                                    My services didn't stop and they started charging me every month from my account. During the pandemic situation, i repeatedly called them and tried to stop my ecs through their links and websites.
                                    I still haven't received any solution and the amount is deducted from my account every month.
                                    When i try to call the customer care executive, inspite of helping me with this, they tell me that they have taken down my request and i shall receive a callback which i never do.
                                    Highly disappointed and frustrated with justdial. My business is closed from the past 6 months, there is no proper income.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2020
                                    JustDial.com Customer Care's response
                                    Hi,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial
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                                      Ashok AJ
                                      Sep 15, 2020
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                                      My client has made payment by 8/08/2020. I have uploaded the invoice for the same. They have rejected it. I called just dial omni website customer care, first they told date is wrong, we changed it and upload new they rejected it, then said signature is missing like wise they told so many reasons and rejected the invoice for 7 times, everytime we call they tell different reasons, still the amount paid by our customer is not reached us. Jdpay is such a crap. If they reject a invoice atleast they should have mentioned the reason, or they should send a invoice on behalf o[censored]s like other online portal do. Worst customer service. Signing up for justdial pay is biggest mistake we have done.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 17, 2020
                                      JustDial.com Customer Care's response
                                      Hi,

                                      We are sorry to hear that you have a concern in your contract.

                                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial
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                                        Neutron Admin
                                        Sep 15, 2020
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                                        Address: Neutron Bus Hub ,Opp. Toyota Showroom , S.G. Highway, Ahmedabad , Gujarat.

                                        Dear sir,
                                        We are from neutron bus. We had given an advertisment in your company and contact with your staff ankit jain mob. No. [protected] ahmedabad, gujarat. They are not reciving our call and not giving us the response. We have a humbel request to you that please take a strict action for mr. Ankit jain as they don't know how to deal with the clints.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Hi,

                                        We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial.
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