JustDial.com Complaints & Reviews

Hi Team,

I have taken all below India listing plan covering 382 cities for 30, 000/- including tax post discount of 70% discount. Also, it was well agreed and documented (refer the attachment) that we should be getting all the enquires from 382 cities. I have made the payment 20 Days back so far I did not receive even single lead. Two weeks back I spoke to support team and they confirmed that there is no such plan for Rs.30, 000/- it was wrongly communicated. Here the mistake is completely from your end even I have made the payment after several discussion and confirmation. I tried several way to contact Just Dial but no luck and every day my balance is also reduced. Then they forced me to change the plan which is not going work for me but still they forced me to change the plan otherwise I will loose all the money. Since I don’t have any support I have changed the plan (Whole Chennai Cities) two weeks back (Highlighted several times this plan is not going to work from me) paid additional Rs.5400/-, and before make the payment they showed previous lead 1000 lead generated last one year because of that I agreed to change the plan. But after changing plan also its been two week still I didn’t get any even single lead also I lost my trust with Just Dial. My request is please refund my payment I don’t want to continue my service with Just Dial anymore there are lot of good service provider outside (UrbanPro, IndiaMart etc.). I never faced this kind of issue anywhere. If you don’t not refund my money I will be taking legal action against Just Dial also I will post this in all Social Media with all the evidence. Pls try to support customer and give value for their money.

Pls forward this mail to some higher official and resolve the issue. Pls help me to get my money back.

Due to the information given about my mobile number & email by someone many calls are rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial.

I made payment of rs 3100 through just dial on 21st september 2020 to dehati pustak bhandar (Daryaganj) vide transaction id bpq2n9e6 but not recived at the end till date. On contact just dial customer care repeatedly, no response get yet. Please take a necessary action

hello

I took a payment from my customer on 24 sep 2020 with order id :- bpa7g4k5 amount is 740 and another payment with order id :- bpl9k6j9 amount is 7900 its been 4 days the amount has not been credited to my account.

Hi kk enterprises,

We at jd pay have received payment of rs. 7900.00 /- from your customer ([protected]), order id: bpl9k6j9, via cc 438628*9378

Amount will be credited to your yes bank account shortly.

-justdial

Hi kk enterprises,

We at jd pay have received payment of rs. 740.00 /- from your customer ([protected]), order id: bpa7g4k5, via cc 438628*9378

Amount will be credited to your yes bank account shortly.

-justdial

I used just dial service on 21st july for my plasma repair and choosen shruti service point registered on just dial. They taken my plasma on 21st july but not yet they have returned. Everytime they keep making excuse. Please take some necessary action and remove them from just dial so that they can not fraud to some one else.
Thanks
Nitin ranjan

Hello sir this is krishna some one two days back registed for many services wantedly with my number under..lawyer services ac services nd agents required services can I know the location where it is registered from...can u look in to this matter.. everything registered in banglore...so that I can go for police comolaint...plz do this favour...I need legal action against them thank you

I call customer care ([protected]) on 26/09/2020 at 10:16 pm attended by a executive mr.. Martin. I called regarding a payment issue.. And he was very rude and talking very irrespective and arrogant. This is the just dial treated their client. Very bad. Am in urgent situation so this is very shamefull all.. If the executive like this.. Then the managers, md. Etc are same bad peoples i think

Justdail take money in my bank account without any reason and without my permission 295rs deducted when i call him she said transaction not showing on her system

Our registration done in name of sunshine securities pvt ltd
But i am not getting any valid response the enquiry which came are false i have talked several times to aditi during covid times 2 months i didnt recd any enquiry waive off that amt if this type of service would be there i wont continue the service

Dear sir,

We got offer of 1year + 1year while renewing the contract for rs.17, 000..

But mr. Eshwar from chennai branch told if you take that offer you will not get more leads & your company position will be 17 to 20 position..

Hence he recommended to take 1 year contract for that rs.17, 000.00, then your company will be in 5 to 10 position..

My realty is now my company "sri sai graha ladies hostel" is at 16 position..

We have called him many times but he was not answering the phone... Finally 3 days (On 23/sept/2020) before he answered the phone & informed that... Due to software issue.. Still your company is at 16 position.. He told we have refreshed the page your company will be soon in 5 to 10 position... But we have checked today (25/sept) still in the same position... We have called to inform that... But same he did not answered the call..

Due to this we not getting leads from customer & call from customer... Due to this we are in very much stress & feeling much depression...

I kindly request take this complaints as very high priority & help me to get justice

Thanks
Kannan. M

Just dial has charged us for lock down period, which is unethical and when we spoke to their customer service executive, she was rude & the manager was worst. We have salon in Pune & it wasn't open in lock down and they have been deducting their monthly charges even during lock down. they have also deducted money after stoping the services. We would like to take legal action against them and make sure that don't dupe others.

Sir,
On 17/09/2020 i made transaction of
Rs.27999 through just dial payment gateway by sbi credit card ref: transaction id: bpv8p9c1 payment towards reliance digital, bistupur jamshedpur for purchasing mobile.
But money is not credited to merchant that is relaince digital. I called several times just dial customer service. They told me complain is registered and issue will be resolved within 24 hours.
Kindly look into the matter.

We made a contract with justdail a few months before... We asked a contract but given another... Which is not fruitful to us...
And also we asked your representative to inform us before the first ecs so we can aware of it.. But he doesn't done that... So we didn't make much amount in account for ecs further... So the bank are fining now... So we need a solution... Please kindly get back to us... Until unless we didn't pay the ecs further...

This is to request the my personal contact number over listing of spa number I been complaining many times on customer care that this is the number of fitness academy not spa but no one is taking action it’s been almost 5 years now Iam writing this complaint to remove my number [protected] from spa list otherwise I will take legal action .
Thanks

Hello, my name is abhishek gaur.
I had started a small business last year in july 2019.
He asked me to try their services for three months and if i don't find the services useful, then i may stop the services.
I gave him a cheque from my account and started the ecs process.
They put my business in wrong listing and the name of my business was also put wrong.
After a very bad experience of three months, i decided to stop the services and informed them the same that i don't wish to continue.
My services didn't stop and they started charging me every month from my account. During the pandemic situation, i repeatedly called them and tried to stop my ecs through their links and websites.
I still haven't received any solution and the amount is deducted from my account every month.
When i try to call the customer care executive, inspite of helping me with this, they tell me that they have taken down my request and i shall receive a callback which i never do.
Highly disappointed and frustrated with justdial. My business is closed from the past 6 months, there is no proper income.

My client has made payment by 8/08/2020. I have uploaded the invoice for the same. They have rejected it. I called just dial omni website customer care, first they told date is wrong, we changed it and upload new they rejected it, then said signature is missing like wise they told so many reasons and rejected the invoice for 7 times, everytime we call they tell different reasons, still the amount paid by our customer is not reached us. Jdpay is such a crap. If they reject a invoice atleast they should have mentioned the reason, or they should send a invoice on behalf o[censored]s like other online portal do. Worst customer service. Signing up for justdial pay is biggest mistake we have done.

Dear sir,
We are from neutron bus. We had given an advertisment in your company and contact with your staff ankit jain mob. No. [protected] ahmedabad, gujarat. They are not reciving our call and not giving us the response. We have a humbel request to you that please take a strict action for mr. Ankit jain as they don't know how to deal with the clints.

Got a quote from a registered business master mind computers for cctv installation for our housing society. The advance was paid master mind computers dhankwadi (Satish mohite) [protected] by cheque and now he is not responding calls nor present at the given address.
We the society would like the refund or either from the vendor or just dail for the false information and registration.

Jayawant

[protected]

[protected]@gmail.com

Hi, i am chetan hiremath from hubli, karnataka. Registered mobile number: [protected]. I had procured business service several months back for my educational institute, now since business is closed due to coronavirus issue, i had requested for cancellation of business service (Deduction of ecs from my account) 2 months back.
But the issue has still not been resolved. I tried contacting customer care, had several conversations with executives named shalini, hema etc. But they are all least bothered to resolve my issue. I tried escalating the issue to the regional manager named mr. Manjunath gowda. But still the issue has not been resolved inspite of communicating with him for 4 times.
Kindly look into the issue. Really pains to see such a pathetic service from the company which claims to be the no.1 local search engine inspite of escalating the issue to the regional manager. Kindly find my details below:
Name: chetan hiremath
Business: chetan tutorials, hubli
Conatct: [protected]
Kindly request you to look into the issue at the earliest.

I am cheated by ur company in new website and app iam old customer since 5years iam paid 6lac rupees approximately to developing my buissines but now im cheated in matrimonial website get back my mony immediately if you didnot pay i will go to CONSUMER FORM so solve my all commitments and my website design is worst to seeing we are agreed to matrimonial site ur provided e commerce site its worst service worest terms and conditions [protected]