JustDial.com Complaints & Reviews

Dear just dial,

I am your paid registered member from 2018.
1 - recently in month of october 2019 i was taken your new combo package subscription in which it include package listing, banner & jd trusted for 10 years.

Now its january end 2020 and still my banner is not showing in your website.
From last 3, months i calling to your local executive and in your customer support, not getting any proper response from your end.

Every time i am getting answer that in my current package banner is not showing.
So, i want to know that i was paid you as per you shown and as per your commitment.
Thats not my fault if your internal service has any error by that my package no showing.

Now, its a very long time i am waiting for my banner activation now i am not able to wait anymore.
If you are not able to live my banner on website then refund my money back i dont want to continue my service with just dial.

And same for application error i was complain in your customer support they called me once and not short out my any query.

Kindly revert me soon and if possible then give resolution either refund my money back else i will go for legal for the same.

2 - kindly go through the below my previous mail where i was following you from last one year regarding my banner or application concern.
And it is an overall one year going to complete but still i am not getting any revert from your side.
Now, it is very high time and now i am loosing my patience and i am fully dissatisfied with your service by that i don't want to continue my service anymore with justdial.
So, it is an my last mail to you deactivate my service in an immediate basis and refund my money back and for refund process please take action in an priority basis else after i have none other option and i will definitely go for consumer forum for legal action.

Sir this is Ms Mani from Event houz Visakhapatnam, we have taken a paid listing in Just dial n December 2017, during the signing the contract we have opted for monthly ECS option, my contract was for one year, in December 2018 the executive has called me for renewal at extra payment and we didn't agreed but the ECS payment has been deducting from our account and we used get some enquires. In the current situation we don't have any business and because of COVID 19. in June 2020 We requested the just dial to stop our contract and process ECS STOP, by mail, they have replied concern team will contact, since then we have contacted them over phone and wrote lot of mails but no use no one has contacted me and i will be getting the same replies. They are deducting the money from my account. i have contacted my bank and they said as it is a agreement between two parties they cant help.

Email: ashwin.[protected]@gmail.com

I wanted to remove the mobile [protected] completely from my profile and register [protected].

I am unable to do so online.

Fraud company don't trust them once you do the payment the don't pick the call.

One of the listed vendor of justdail i. E. Moga package and movers which is in pune who took 2 months for delivery and after delivery found one of my item is missing. I lodged the complain against that company but no resolution has been provided. This justdail has to be ban and closed as the cheat customer.

Hello,

I started a work with thesis & dissertation writing services amarpali sapphire, noida sector 45, noida, uttar pradesh 201303.

Phone: +91-[protected]
Email: [protected]@gmail.com

The work was assigned on 14 july with a 10 days deadline and advance payment of inr10000/. But still i didne receive anything from them. Now they have blocked my number, whatsapp.

I trust just dail can help me out.

50000 m baat kiye the usi saman ka 61000 bole jab hm 61000 de diye to ab 65000 mang rhe h

I have contacted this consultant which is registered in just dial.

Name: True Deal, Dwarka, New Delhi
Contact Person: Rahul

He has not resolved my issue till date...it's been one year now...taken advance payment as well..fake promises all the time with zero results.

Look into the matter n give me the solution..

Due to lock down the business as agreed with Justdial was not happening. So i requested Justdial (via email) on 2nd May'20 to discontinue the contract and requested for ECS cancellation.

After discontinuing the contract, Justdial deducted Rs 2359 each for three month (Total of Rs 7077). The customer care response of justdial is so pathetic. Even after being a reputed company which is listed in National Stock Exchange, Justdial should be ashamed of their poor customer support. Till now no action have been initiated by Justdial.

Dear Sir/Mam
would like to discontinue from all of your service by the end of 31th July 2020. and have mentioned the sole reason for this particular discontinuation (charges that I have to bear are too high for the inferior quality of service) Also, for the past 4month we didn't receive any service from your end which makes it difficult for me to continue with the ongoing services. I would no longer require the services provided by Just Dial. I Also request you to send me a letter of acknowledgement and also the receipt for the cancellation of my subscription. If there are any further notifications, I can be contacted via email at [protected]@gmail.com or can be even reached on my mobile [protected], I hope to hear from you soon.

Sincerely,

Prashanth

My company name sri lakshmi electronics @ coimbatore,
My account just dial will be active past 27/02/2020 our executive sathish & ramkumar, to get the amount rs, 4720, he said this is only 2 month charges only, then our service will be satisfied then u decide ecs for the coming month like april, may on words, he said at thet time i will inform you,

But he is not inform my ecs, past 5 month my account will 2360/- debited by ecs payment,
I inform ram & sathish, both are not responsible & irritating words,

So pls report and enquiry before work both peoples..

And to stop my ecs payment for coming months

Thank you

K, thiyagarajan
Sri lakshmi electronics-coimbatore
Contact:[protected]

I have cancelled my agreement on 25th last month. Till now not cancelled and charged me 2950 also 590 ecs charges. I called customer 100 times. They are not responding at all. They will say will transfer to concern person but call will disconnect without giving any information. Miss hema and shalini unfit to their job. They are not resolving any issue and disconnecting calls. Today one guy taken the call and you can't do anything. This is way they are treating customer.

I have searched Railway Ticket Booking agent from Justdial.com and found Okay Tours and Travells from Mira road. He cheated me and given fake ticket of 3tier AC and taken 16200 for 6 tickets, it's Okay Tours and Travells
Now I'm asking for my money and he is refusing to give back the same.
Details of tavel agent is as given below.
Okay Tours and Travells
Contact no: [protected]
In this I have got details of agent from Justdial.com
I have contacted him on 21-Aug-20 and asked him to make 6 tickets of Avadh express on 22-Aug-20. He said he will do the same, and he has given me ticket pdf file on my whats app number.
I have checked PNR and it was confirmed ticket of 3 tier AC of train no 09038. Qhen me with my family on boarded train from Khalilabad then we came to know that PNR is correct but passengers name are different in Indian Railways Chart then TT asked us to get down from train on next station and told that you got cheated by agent with fake ticket.
I have paid 16, 200 for this now agent is not ready to give mu money back.

Dear sir,

i am Nagarjuna from Hyderabad, I called just dial 26 July 2020 for transport information purpose, after complition of call 1 person call to me for transportation purpose i given money through transfer 10000/- rupees, After pay the money the waste fellow switch off the phone till not responding...I am somany times call just dial but they are not responding the issue today i am compalint to National consumer court hyderabad...

Justdial executive give me promise to give good service and ask me to sign contract for one year and taken cancelled cheque for ECS. And told me that if you want to discontinue our service just call us we will cancelled your ECS. I m very very unhappy with their service I filled that they have cheated me and I m not getting any benfite with their service. So that's y I m following to cancelle ECS from past 7-8 months I m continusly complaining them to stop ECS I have personally went to their office and hand over ECS cancellation letter to them. But no body is responding. Asking to call customer care but their also no response. So i humbly request to take immediate action regarding this matter and please help me to stop my ECS payment.

My mobile number is wrongly mentioned.plz delete my mobile number ør change my mobile number.

Ecs payment for marketing is a pre-paid service that justdail provide dur to this Pandemic i no longer was in need of there services. I wanted to stop but they are harrasing me and not stoping the ECS service Pls help

Sir/madam i have done payment thru check 2 months ago and getting the lifetime plan of website or just dial verified but till now i did not get any website link or jd verified plan. I have contact mr deepak kamboj (Karnal area dealing hand) or customer care but not get resolution of this problem. I am very very disappointed from your service. If you are not solving my problem return my money with interest otherwise within one week i am going to consumer court for complain.
Thanks and warm regard
Ar pawan kumar
Unique designs group

Dear just dial,

Good afternoon my name is chintan mapara proprietor of aksh digital, we have canon image square franchise.

As you know entire world is fighting against covid-19 and its really tough time for every to survive.

Since our 3 store is in virar, vasai & miraroad, vasai-virar maha nagarpalika & mira-bhay muncipal corporation didn't given permission to open the store every day, it was alternate day only, so we have informed just dial executive suraj pawar to stop our ecs till the time situation didn't get better, i will update you to start our ecs for the same, since we wanted to continue our tie-up with jd, it was just mater for few months due to store was closed and business was low.

After given so many reminder to suraj pawar over the mail and call just dial has deducted our ecs amount of rs.13737 in the month of july"20 we have spoken with suraj and he was taken me over the conference with santosh and he was very casual like, we will see to it and we ensure we will not deduct any further emi untill w get confirmation from you and after that shocking august month ecs also got deducted, sorry to stay this the way just dial is playing with the vendor and taking undo advantage of ecs and playing with whom they are doing business with last more then 5 years and after that i have tried to contact santosh many times but unfortunately he didn't pick up the call or he never called me back also.

After that i have called just dial customer care on 1st week august to stop my ecs, they have send me one link which i have requested to stop my ecs till further confirmation from my side, after that i have called 3-4 calls from justdial asking about the problem has been resolved or not ater talking with every one has given the same answer, let me talk with suraj & santosh we will call you back soon and after that nobody has called me and help me to resolve my concern.

Now i dont have left with no choice then withdraw my tie up with just dial.

Would request you to please send me final ledger, i dont want to have any business with just dial/

Also if you would have not stopped my ecs then would request you to please stop with immediate effect.

I hope this time i will at least get some reply from just dial.

My mobile number has not changed. I called 3-4 times but your staff is not changing my mobile number. plz change my mobile number