JustDial.com Complaints & Reviews

Hi, i am chetan hiremath from hubli, karnataka. Registered mobile number: [protected]. I had procured business service several months back for my educational institute, now since business is closed due to coronavirus issue, i had requested for cancellation of business service (Deduction of ecs from my account) 2 months back.
But the issue has still not been resolved. I tried contacting customer care, had several conversations with executives named shalini, hema etc. But they are all least bothered to resolve my issue. I tried escalating the issue to the regional manager named mr. Manjunath gowda. But still the issue has not been resolved inspite of communicating with him for 4 times.
Kindly look into the issue. Really pains to see such a pathetic service from the company which claims to be the no.1 local search engine inspite of escalating the issue to the regional manager. Kindly find my details below:
Name: chetan hiremath
Business: chetan tutorials, hubli
Conatct: [protected]
Kindly request you to look into the issue at the earliest.

I am cheated by ur company in new website and app iam old customer since 5years iam paid 6lac rupees approximately to developing my buissines but now im cheated in matrimonial website get back my mony immediately if you didnot pay i will go to CONSUMER FORM so solve my all commitments and my website design is worst to seeing we are agreed to matrimonial site ur provided e commerce site its worst service worest terms and conditions [protected]

Hi,
I called just dial team for broadband service. A person called me from their reference and showed me lead of my name and took money from me. He said the service will be activated within 4 hrs. Then he left. Now his number is switched off. Its been 7 days nd more but no revert. I have talked to justdial team also but no callback from their team. I have called many times but no revert. My data was leaked from their team to fraud person. They didn't even asked me before sharing my details to other vendor. I have got careless attitude from their team.

I have a very bad experience with JustDial

One of their executive named mahesh reddy visited my shop in august 2019 and told about their site and took a cheque of 1770/- and told that see for 3 months if you get good customers continue or else you can cancel it anytime..

He didnt told abt ecs system nor i signed any other documents except in cheque

Now more than one year completed they deducted ecs for 13 months
I already requesting them from more than 2 months through calls and mails
But they are not resolving my issue

I not getting good leads of customer through justdial so i want to cancel the contact and ecs..

After the lockdown in unlock i also closed my shop

But they asking evedience for that close of business...

Whether business run or close i want to stop ur contract and ecs

I even dont have enough income to pay my home rent...

So please close my justdial business account and also contract and all the ecs

We anupma pest controller india are customer of just dial from ten years, we are surprised towards wrong (Deliberately) behave of your executive mr. Ashish yadav. We paid him cash rs. Eleven thousand eight hundred with gst (Rs.11800) on 12 august 2020 but still today the plan is not activated.
Thus please activate the plan and safe my another life time plan (Rs.35400) with gst.
We shall be pleased to receive your communication very sharp.

Registered contact no. For
Life time plan (Rs. 35400) — [protected]
[protected]
New plan (Rs.11800) — [protected]

Time and date of complain — 08:42pm on 10 september 2020
Regards
Anupma pest controller india
E 479 street no 8 hardevpuri shahdara delhi 110093
Contact — [protected]

I was using just dial services but due to financial problem i requested them to stop the service and ecs payments.
But even after multiple calls and mails, there is no proper action and still they are charging and deducting money through ECS.
Request to help on this.

Multiple attempts for bogus transactions were attempted through my kotak credit card for ₹74600 each by justdial.com. I did not share the otp but would like justdial to look into this before more such attempts are made

I am a PAID CUSTOMER of Justdial.com. They torture me daily over phone call to become a paid customer without properly monitoring my account. Even i blocked that number in my phone, they call me through some other phone numbers. This is a big hassle for me everyday. How the paid customer can again convert as a paid customer?.. Please consider my words.

Dear just dial
The employee named sindhurajendran (Mobile:[protected]) as a executive in your company. She approached me for the verified profile in just dial in a tirupur city. I said i don't have cash for the activation so we can do it later on. She said i will put my money and i will pay you. You can pay me later on. But i said this is against your company policy. So don't it. She said i will do it because i have target to complete. So i said okay proceed in a double minded one. She completed all the work without any error (But still i'm not getting any enquries). Before her login i have two profiles in just dial in the name of ramvel business solutions. I said her to stop all the ecs and profile deletion of all existing unused profiles in just dial. I raised a complaint against the just dial to stop ecs and profile deletion. Also the newly updated profile (Different address in tirupur). Ecs bounced (Emi alone). I asked her about the bouncing. She said i itself don't know when the bounced emi will be repeated. And she never supported me and informed me that ecs will be divided further untill passed. Now the bank puts multiple return charges. Without proper information just dial she never responded me well. She is behaving roughly and speaking some rubbish things. Now asking for money. This is not the right way to speak with the customers. I wont pay her untill all of my queries completely solved. I request you to take this as high priority and solve this issue as soon as possible. Thank you, she is blackmailing me
Regards,
Ramasubramaniam
Founder of ramvel business solutions

I made a payment of RS 122000 to Pannduu poultry farm and Hatcheries Hyderabad through JD pay on 05Aug20 but till date neither the poultry seller got payment nor refund it back to my account so please don't harass me more it is enough

Dear sir,

Iam paid user for justdial invoice number (Tn1019sn[protected] my shop name sakthi laundry care k. K. Nagar, trichy-21. I have some technical issue in justdial side so let know about justdial customer care in many more times but they did not support me very very worst service in justdial team. Please take action against in justdial customer care.

Thanking you

My business has been shutdown from 8 month and i am sending email our talking with justdial from last six month regarding stop ecs but everytime saying your ecs will stand continue. I have taken service in sept 2019 as per date my service has to stop in august 2020. Now i talked with miss harshada from justdial, she saying that ecs will continue and call me in nov 2020 then i will stop. Its is very irritating please do something is there any low in india.
Lots of requests done by me but not done. Please help me.

The just dial company services are fake and spam and they show the spam lead for business enquiry and fake vendor and the terms and condition also fake the give me the package of 12000 rupees but we are not able to cover this payment we have the all recording and other proof if the leads are fake and the members of just dial shows like he is customer they call me...

Plz remove my address and no u mentioned as marriage lawn
Nisha palace, chandauli mughalsarai
And u show my no. Many people call me and ask me for it.
Plz remove it what r u guys doing..

I made a transation of 7000 rs to other on 30th august, it is struck and not credited to receivers and not refunded to me. I contacted supported multiple times but tbey are notbable to rrsolve issue and no communication to me.

I dont know what is happening, they may doing financing with our funds.

I never see company like this.. Worest service and moreover no words to explain..

Dear just dial,

I am your paid registered member from 2018.
1 - recently in month of october 2019 i was taken your new combo package subscription in which it include package listing, banner & jd trusted for 10 years.

Now its january end 2020 and still my banner is not showing in your website.
From last 3, months i calling to your local executive and in your customer support, not getting any proper response from your end.

Every time i am getting answer that in my current package banner is not showing.
So, i want to know that i was paid you as per you shown and as per your commitment.
Thats not my fault if your internal service has any error by that my package no showing.

Now, its a very long time i am waiting for my banner activation now i am not able to wait anymore.
If you are not able to live my banner on website then refund my money back i dont want to continue my service with just dial.

And same for application error i was complain in your customer support they called me once and not short out my any query.

Kindly revert me soon and if possible then give resolution either refund my money back else i will go for legal for the same.

2 - kindly go through the below my previous mail where i was following you from last one year regarding my banner or application concern.
And it is an overall one year going to complete but still i am not getting any revert from your side.
Now, it is very high time and now i am loosing my patience and i am fully dissatisfied with your service by that i don't want to continue my service anymore with justdial.
So, it is an my last mail to you deactivate my service in an immediate basis and refund my money back and for refund process please take action in an priority basis else after i have none other option and i will definitely go for consumer forum for legal action.

Sir this is Ms Mani from Event houz Visakhapatnam, we have taken a paid listing in Just dial n December 2017, during the signing the contract we have opted for monthly ECS option, my contract was for one year, in December 2018 the executive has called me for renewal at extra payment and we didn't agreed but the ECS payment has been deducting from our account and we used get some enquires. In the current situation we don't have any business and because of COVID 19. in June 2020 We requested the just dial to stop our contract and process ECS STOP, by mail, they have replied concern team will contact, since then we have contacted them over phone and wrote lot of mails but no use no one has contacted me and i will be getting the same replies. They are deducting the money from my account. i have contacted my bank and they said as it is a agreement between two parties they cant help.

Email: ashwin.[protected]@gmail.com

I wanted to remove the mobile [protected] completely from my profile and register [protected].

I am unable to do so online.

Fraud company don't trust them once you do the payment the don't pick the call.

One of the listed vendor of justdail i. E. Moga package and movers which is in pune who took 2 months for delivery and after delivery found one of my item is missing. I lodged the complain against that company but no resolution has been provided. This justdail has to be ban and closed as the cheat customer.