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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 70

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J
Jasminesehgal
Sep 12, 2020
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Address: Wz 806 naraina Village new Delhi 110028

Hi,
I called just dial team for broadband service. A person called me from their reference and showed me lead of my name and took money from me. He said the service will be activated within 4 hrs. Then he left. Now his number is switched off. Its been 7 days nd more but no revert. I have talked to justdial team also but no callback from their team. I have called many times but no revert. My data was leaked from their team to fraud person. They didn't even asked me before sharing my details to other vendor. I have got careless attitude from their team.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2020
JustDial.com Customer Care's response
Hi,

We regret the inconvenience that has caused to you.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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    V
    Vikrampraj
    Sep 11, 2020
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    Address: Stonehousepeta nellore pin : 524002

    I have a very bad experience with JustDial

    One of their executive named mahesh reddy visited my shop in august 2019 and told about their site and took a cheque of 1770/- and told that see for 3 months if you get good customers continue or else you can cancel it anytime..

    He didnt told abt ecs system nor i signed any other documents except in cheque

    Now more than one year completed they deducted ecs for 13 months
    I already requesting them from more than 2 months through calls and mails
    But they are not resolving my issue

    I not getting good leads of customer through justdial so i want to cancel the contact and ecs..

    After the lockdown in unlock i also closed my shop

    But they asking evedience for that close of business...

    Whether business run or close i want to stop ur contract and ecs

    I even dont have enough income to pay my home rent...

    So please close my justdial business account and also contract and all the ecs
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 12, 2020
    JustDial.com Customer Care's response
    Hi,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial
    Sep 13, 2020
    Updated by Vikrampraj
    I already contacting you many times...
    I was informed abt 3 months ecs only and you already took 13 months ecs
    When i mailed you, i got answer that i need to give 3 months more ecs
    Why justdial looting innocent peoples
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      A
      Anupma pest Controller India
      Sep 10, 2020
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      Address: 39/40 Sector 16 Behind McDonalds Noida 201301
      Website: justdial.com

      We anupma pest controller india are customer of just dial from ten years, we are surprised towards wrong (Deliberately) behave of your executive mr. Ashish yadav. We paid him cash rs. Eleven thousand eight hundred with gst (Rs.11800) on 12 august 2020 but still today the plan is not activated.
      Thus please activate the plan and safe my another life time plan (Rs.35400) with gst.
      We shall be pleased to receive your communication very sharp.

      Registered contact no. For
      Life time plan (Rs. 35400) — [protected]
      [protected]
      New plan (Rs.11800) — [protected]

      Time and date of complain — 08:42pm on 10 september 2020
      Regards
      Anupma pest controller india
      E 479 street no 8 hardevpuri shahdara delhi 110093
      Contact — [protected]
      +1 photos
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 12, 2020
      JustDial.com Customer Care's response
      Hi,

      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
      Oct 27, 2020
      Updated by Anupma pest Controller India
      We ANUPMA PEST CONTROLLER INDIA submitted a complaint on 10 September 2020 about just dial's agent Mr. Ashish Yadav as we paid him Rs.11800- and not get plan activation against the money, but we don't get any satisfying response yet.
      Nov 17, 2020
      Updated by Anupma pest Controller India
      When will we get activation of our plan? If we didn't get it, We have to take strict action against Justdial executive Mr. Ashish Yadav, because we didn't get a further response regarding our complaint from Justdial. It is disappointed please take it seriously.
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        V
        Vijendra709
        Sep 9, 2020
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        I was using just dial services but due to financial problem i requested them to stop the service and ecs payments.
        But even after multiple calls and mails, there is no proper action and still they are charging and deducting money through ECS.
        Request to help on this.
        JustDial.com customer support has been notified about the posted complaint.
        Hi,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
        Its the same mail id where i am doing communication and you havent taken any action on that.
        It will be again forwarding same mails and all.
        Even your executives give irrelevant answers and excuses.
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          S
          Sriyaans Jain
          Sep 9, 2020
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          Website: www.justdial.com

          Multiple attempts for bogus transactions were attempted through my kotak credit card for ₹74600 each by justdial.com. I did not share the otp but would like justdial to look into this before more such attempts are made
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Hi,

          We regret the inconvenience that has caused to you.

          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial
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            M
            Murali Sastrigal
            Sep 9, 2020
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            I am a PAID CUSTOMER of Justdial.com. They torture me daily over phone call to become a paid customer without properly monitoring my account. Even i blocked that number in my phone, they call me through some other phone numbers. This is a big hassle for me everyday. How the paid customer can again convert as a paid customer?.. Please consider my words.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 11, 2020
            JustDial.com Customer Care's response
            Hi,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

            Regards,
            Verified Support
            Sep 11, 2020
            JustDial.com Customer Care's response
            Hi,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial
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              R
              Ramasubramaniam Ramanathan
              from Chennai, Tamil Nadu
              Sep 9, 2020
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              Dear just dial
              The employee named sindhurajendran (Mobile:[protected]) as a executive in your company. She approached me for the verified profile in just dial in a tirupur city. I said i don't have cash for the activation so we can do it later on. She said i will put my money and i will pay you. You can pay me later on. But i said this is against your company policy. So don't it. She said i will do it because i have target to complete. So i said okay proceed in a double minded one. She completed all the work without any error (But still i'm not getting any enquries). Before her login i have two profiles in just dial in the name of ramvel business solutions. I said her to stop all the ecs and profile deletion of all existing unused profiles in just dial. I raised a complaint against the just dial to stop ecs and profile deletion. Also the newly updated profile (Different address in tirupur). Ecs bounced (Emi alone). I asked her about the bouncing. She said i itself don't know when the bounced emi will be repeated. And she never supported me and informed me that ecs will be divided further untill passed. Now the bank puts multiple return charges. Without proper information just dial she never responded me well. She is behaving roughly and speaking some rubbish things. Now asking for money. This is not the right way to speak with the customers. I wont pay her untill all of my queries completely solved. I request you to take this as high priority and solve this issue as soon as possible. Thank you, she is blackmailing me
              Regards,
              Ramasubramaniam
              Founder of ramvel business solutions
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 10, 2020
              JustDial.com Customer Care's response
              Hi,

              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                A
                Altaf Hussain mir
                Sep 8, 2020
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                I made a payment of RS 122000 to Pannduu poultry farm and Hatcheries Hyderabad through JD pay on 05Aug20 but till date neither the poultry seller got payment nor refund it back to my account so please don't harass me more it is enough
                JustDial.com customer support has been notified about the posted complaint.
                Tid is BPY4E6A2
                Hi,

                We regret the inconvenience that has caused to you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  S
                  Sakthilaundry
                  Sep 8, 2020
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                  Address: Sakthi laundry care,no.16 kk Nagar,trichy

                  Dear sir,

                  Iam paid user for justdial invoice number (Tn1019sn[protected] my shop name sakthi laundry care k. K. Nagar, trichy-21. I have some technical issue in justdial side so let know about justdial customer care in many more times but they did not support me very very worst service in justdial team. Please take action against in justdial customer care.

                  Thanking you
                  +1 photos
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 10, 2020
                  JustDial.com Customer Care's response
                  Hi,

                  We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    H
                    hindustanitsollatur
                    Sep 8, 2020
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                    Address: latur

                    My business has been shutdown from 8 month and i am sending email our talking with justdial from last six month regarding stop ecs but everytime saying your ecs will stand continue. I have taken service in sept 2019 as per date my service has to stop in august 2020. Now i talked with miss harshada from justdial, she saying that ecs will continue and call me in nov 2020 then i will stop. Its is very irritating please do something is there any low in india.
                    Lots of requests done by me but not done. Please help me.
                    JustDial.com customer support has been notified about the posted complaint.
                    Hi,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
                    Hi,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
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                      R
                      Rajendra Patre
                      Sep 7, 2020
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                      i am a photographer

                      Address: Bhopal

                      The just dial company services are fake and spam and they show the spam lead for business enquiry and fake vendor and the terms and condition also fake the give me the package of 12000 rupees but we are not able to cover this payment we have the all recording and other proof if the leads are fake and the members of just dial shows like he is customer they call me...
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                      F
                      faiz780
                      from Allahabad, Uttar Pradesh
                      Sep 5, 2020
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                      Plz remove my address and no u mentioned as marriage lawn
                      Nisha palace, chandauli mughalsarai
                      And u show my no. Many people call me and ask me for it.
                      Plz remove it what r u guys doing..
                      +2 photos
                      JustDial.com customer support has been notified about the posted complaint.
                      Hi,

                      We regret the inconvenience that has caused to you.
                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        N
                        Naveenrockzz
                        Sep 4, 2020
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                        Address: Roxana Tower, No: 7-1-23 First, Greenlands Rd, above Meena Bazar, Begumpet, Hyderabad, Telangana 500016
                        Website: wap.justdial.com/jdpay2/#/passbook

                        I made a transation of 7000 rs to other on 30th august, it is struck and not credited to receivers and not refunded to me. I contacted supported multiple times but tbey are notbable to rrsolve issue and no communication to me.

                        I dont know what is happening, they may doing financing with our funds.

                        I never see company like this.. Worest service and moreover no words to explain..
                        JustDial.com customer support has been notified about the posted complaint.
                        Hi,

                        We regret the inconvenience that has caused to you.

                        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial
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                          C
                          Cambridge Montessori Preschool Rajkot
                          Sep 4, 2020
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                          Address: Cambridge Montessori Pre School & Daycare , Block no 99,Satya Sai Heart Hospital, B/h Atmiya college, Kalavad Rd, Narayan Nagar, Rajkot, Gujarat 360005

                          Dear just dial,

                          I am your paid registered member from 2018.
                          1 - recently in month of october 2019 i was taken your new combo package subscription in which it include package listing, banner & jd trusted for 10 years.

                          Now its january end 2020 and still my banner is not showing in your website.
                          From last 3, months i calling to your local executive and in your customer support, not getting any proper response from your end.

                          Every time i am getting answer that in my current package banner is not showing.
                          So, i want to know that i was paid you as per you shown and as per your commitment.
                          Thats not my fault if your internal service has any error by that my package no showing.

                          Now, its a very long time i am waiting for my banner activation now i am not able to wait anymore.
                          If you are not able to live my banner on website then refund my money back i dont want to continue my service with just dial.

                          And same for application error i was complain in your customer support they called me once and not short out my any query.

                          Kindly revert me soon and if possible then give resolution either refund my money back else i will go for legal for the same.

                          2 - kindly go through the below my previous mail where i was following you from last one year regarding my banner or application concern.
                          And it is an overall one year going to complete but still i am not getting any revert from your side.
                          Now, it is very high time and now i am loosing my patience and i am fully dissatisfied with your service by that i don't want to continue my service anymore with justdial.
                          So, it is an my last mail to you deactivate my service in an immediate basis and refund my money back and for refund process please take action in an priority basis else after i have none other option and i will definitely go for consumer forum for legal action.
                          +1 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 07, 2020
                          JustDial.com Customer Care's response
                          Hi,

                          We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
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                            E
                            Event Houz
                            Sep 4, 2020
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                            Sir this is Ms Mani from Event houz Visakhapatnam, we have taken a paid listing in Just dial n December 2017, during the signing the contract we have opted for monthly ECS option, my contract was for one year, in December 2018 the executive has called me for renewal at extra payment and we didn't agreed but the ECS payment has been deducting from our account and we used get some enquires. In the current situation we don't have any business and because of COVID 19. in June 2020 We requested the just dial to stop our contract and process ECS STOP, by mail, they have replied concern team will contact, since then we have contacted them over phone and wrote lot of mails but no use no one has contacted me and i will be getting the same replies. They are deducting the money from my account. i have contacted my bank and they said as it is a agreement between two parties they cant help.
                            JustDial.com customer support has been notified about the posted complaint.
                            Hi,

                            We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              ashwin.itm
                              Sep 2, 2020
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                              Email: ashwin.[protected]@gmail.com

                              I wanted to remove the mobile [protected] completely from my profile and register [protected].

                              I am unable to do so online.
                              JustDial.com customer support has been notified about the posted complaint.
                              Hi,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial
                              Hi,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial
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                                gaurav.dutta
                                from Bhopal, Madhya Pradesh
                                Sep 1, 2020
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                                Fraud company don't trust them once you do the payment the don't pick the call.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2020
                                JustDial.com Customer Care's response
                                Hi,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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                                  gaurav.dutta
                                  from Bhopal, Madhya Pradesh
                                  Sep 1, 2020
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                                  One of the listed vendor of justdail i. E. Moga package and movers which is in pune who took 2 months for delivery and after delivery found one of my item is missing. I lodged the complain against that company but no resolution has been provided. This justdail has to be ban and closed as the cheat customer.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2020
                                  JustDial.com Customer Care's response
                                  Hi,

                                  We regret the inconvenience that has caused to you.

                                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial
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                                    Aadil Ahlawat
                                    Aug 29, 2020
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                                    Address: Amarpali Sapphire, Noida Sector 45, noida, uttar pradesh 201303.

                                    Hello,

                                    I started a work with thesis & dissertation writing services amarpali sapphire, noida sector 45, noida, uttar pradesh 201303.

                                    Phone: +91-[protected]
                                    Email: [protected]@gmail.com

                                    The work was assigned on 14 july with a 10 days deadline and advance payment of inr10000/. But still i didne receive anything from them. Now they have blocked my number, whatsapp.

                                    I trust just dail can help me out.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Hi,

                                    We regret the inconvenience that has caused to you.

                                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial
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                                      Shrawan Kumar Chouhan
                                      Aug 28, 2020
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                                      Address: Mohan nagar dakra khlari, Mohan nagar dakra khalari

                                      50000 m baat kiye the usi saman ka 61000 bole jab hm 61000 de diye to ab 65000 mang rhe h
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Hi,

                                      We regret the inconvenience that has caused to you.

                                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial
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