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JustDial.com Complaints & Reviews

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Updated: Nov 7, 2025
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JustDial.com reviews & complaints page 81

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N
Nagesh Badgujar
from Pune, Maharashtra
May 20, 2020
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Hi all,
I am nagesh badgujar, i registered my business on just dial in mid january 2020. As per the executive who visited me (Named sagar),
Told me that, i can avail the facility (Get enquiries) for a monthly payment of 1898/-, and i paid him advance for 3 months which is 5600/-.

I trust him, and allowed the monthly deduction from my bank account. The executive told me that you can stop the monthly payment and de-register
Your business anytime by calling [protected].

I started getting enquiries.

Later in april 2020, my business shut down due to coronovirus pandemic and i didn't have any money.
So i called just dial customer care and requested him to close my busiess and stop my monthly deduction.
They told me you will get callback from our executive and it will be stopped. They didn't called me back, and the ecs has bounced on may 2020 (Becuase i dont have money in my account).
I called the customer care several times and they didn't called me back and even stopped the deduction, i am feeling cheated by their executive and the justdial company.

I just want to close my monthly deduction and i don't need any leads.
Looking forward to your support.

Thanks
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 21, 2020
JustDial.com Customer Care's response
Hello Mr. Nagesh Badgujar,

We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
May 26, 2020
Updated by Nagesh Badgujar
Hi have sent couple of email to JustDial support, they are not ready to stop the payments. Its really ridiculous and I feel cheated by JustDial. Stop payments immediately.
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    Patel Girish Gelji
    May 19, 2020
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    Address: Kalamboli, Kalamboli

    Shop neelkanth ceramics
    Mobile. [protected]
    Name. Girish patel
    I properteir of this firm in kalamboli
    Navi mumbai due sum issue i have to close
    The shop further so thereafter.
    I won't to close / stop ecs rs 1475/-
    Further.
    Yours faithfully
    Girish g patel
    Payment 20/03/2020
    Nach dr inw bdecs-justdailb[protected] neelkanth
    Payment 20/04/2020
    Nach dr inw
    Bdecs-justdailb[protected] neelkanth
    I have already complaint 6 time they not responding
    +1 photos
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    May 20, 2020
    JustDial.com Customer Care's response
    Hello Mr. Patel Girish Gelji,

    We are sorry to hear that you have concern regarding your contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial
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      D
      DrManash Kalita
      May 19, 2020
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      Address: Smile Care & Implant Centre, Dispur, Guwahati, Assam 781006

      Have given previously complaint regarding inefficient patient booking problems and also I was reniwed for 2 yrs and also was promised a 6 month extra tenure, since I was not getting any bookings for the 1st 8mon ...
      The booking issue is still going on..
      Call me
      . [protected]
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        K
        Khushaliparmar
        May 19, 2020
        Resolved
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        Resolved

        I have been sold Justdail banner service by a sales person from their team names Kunal over call on number +[protected] after i was convinced and finally purchased their service he suddenly stopped responding to any of my calls or messages no response
        May 19, 2020
        Complaint marked as Resolved 
        Resolved
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2020
        JustDial.com Customer Care's response
        Hello Miss Khushali Parmar,

        We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial
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          N
          National logistics
          May 19, 2020
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          Dear sir,
          My self md irfan from national logistics packers and movers kolkata have taken your service on 31st march 2020. But due to lockdown i haven't receive a single enquiry for which i sent mail to justdial not to deduct emi amount from my account as i have not yet receive any enquiry. But still justdial every month amout is hitting on my account. When today i had called your executive i was surprised to know that my services is not activated then why amount is deducted every month..

          Could u pls look into the matter and revert asap..

          Pls note:i had a word with your kolkata team but they unable to answer my question.

          Attached mail fyr..

          Thanks
          Irfan
          [protected]
          +3 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          May 20, 2020
          JustDial.com Customer Care's response
          Hello Sir/Ma'am,

          We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial
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            C
            chendursenthil
            May 19, 2020
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            Address: Guindy Esavai Center

            My name is senthilkumaran.
            My phone number is [protected].

            My number wrongly in esavai guidy dial number.

            I already complained in just dial and the customer care executive promised to remove the number. They verified my and the esavai center. Based on our confirmation she informed the number removed today evening on that day. But still i have 50+ calls to me regarding esava. I really frustrated. Please take immediate action.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2020
            JustDial.com Customer Care's response
            Hello Mr. Senthilkumaran,

            We regret the inconvenience it has caused you. We have forwarded your request to our concern specialist team and you would be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial
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              P
              pankaj25384
              from Bengaluru, Karnataka
              May 18, 2020
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              On 17/05/2020 i was looking for contact no. For golden gas agency palam vihar gurgaon. I got the no. From just dial and when i treid calling that no, the person at the other side, sent me one form and asked rs. 5 as admin charges to get the address changed. After doing all this i got a msg saying that my account is linked with uco bank. And i have lost approx rs. 10000.

              Now i suspect that those nos. Were not related to golden gas agency.
              How can justdial post details with fraud nos?
              JustDial.com customer support has been notified about the posted complaint.
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                Prakher Raj
                May 18, 2020
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                Address: 7506119523

                I am prakher raj from lucknow, one of their executive called me and promised host of services and got me involved in false claims even before generating invoice i asked him to cancel and refund my amount but nobody is receiving my calls and at their common number they keep on saying that we will give you a call back in next 24hrs but no one calls and their is absolutely no response.. Kindly help me getting my refund
                JustDial.com customer support has been notified about the posted complaint.
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                  S
                  Sanjmehta
                  from Agra, Uttar Pradesh
                  May 18, 2020
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                  Address: kidzee Pre Schoo; & Day care Hari Nagar EL-12A L Block Shani Mandir Hari Nagar Delhi 110064

                  Dear team,

                  This is request regarding the cancellation of my agreement with just dial
                  As you know that due to corona virus there is uncertainty in a market we are running a play school due to covid 19 our business is badly affected and we are not able to run the school so we have decided to closed the business.
                  We requested the just dial delhi team on email/phone several time last month since we are not getting any response from them every time we are getting the reply they will contact us in 24-48 hours
                  Every month they are hitting ecs in my account 3-4 time in my account.
                  This is request you kindly help us to closed my account immediately & refund my ecs amount.
                  JustDial.com customer support has been notified about the posted complaint.
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                    P
                    PinkiSharma01
                    May 17, 2020
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                    Address: Vaishali nagar jaipur

                    One executive from. You company contacted me to promote my art paintings online and offered me 2 months subscription to which i said yes.. However few days later he came to me and made me sign some documents which were in english.. Because of lack of english knowledge i signed it assuming it was for two months. But he kept charging me after 2 months and i want to cancel the subscription.. Till date he has charged me 5400 rs.. I told him to cancel the plan but he doesn't do anything about it..
                    JustDial.com customer support has been notified about the posted complaint.
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                      abhishek jajoo
                      May 17, 2020
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                      Address: Awdhutwadi Yavatmal

                      [protected] got a call from this number. He ask me that if you want to change number for your business. Kindly change. I have given him alternate number. A person generated otp he ask me that number and said that your number is changed. After few minutes i saw in just dial app that whether my number is change or not. But number was not change and he added his number in my business profile. I don't know the intention. Please find out the why this fraud is happen and kindly change my number again which was previously entered
                      JustDial.com customer support has been notified about the posted complaint.
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                        abhishek jajoo
                        May 17, 2020
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                        Address: Awdhutwadi Yavatmal

                        A person call me and said that i am from just dial if you want to change registered mobile number kindly give you alternate number. I have given my alternate number. He said me that to change the number an otp will generate and give it to us we will change. He didn't ask me any other details such as bank etc. If he try to he will caught as fraud. He just ask me mobile no. But now when i saw my number for my agency which is registered for free in just dial app that person added his personal number from which i got call. I am not getting his intention. Please change number immediately. Please find out what is happening
                        JustDial.com customer support has been notified about the posted complaint.
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                          N
                          Nkp66
                          May 17, 2020
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                          My wife's no [protected] is being displayed for dr. Rupa singh of jamui and i receive calls almost daily due to this fault.
                          I strongly urge you to change the no and fix this issue as i am facing lot of problems and not to forget the patients who are suffering due to your fault.
                          Rectify this problem asap
                          +1 photos
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                            M
                            Manju Laguri
                            May 16, 2020
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                            Address: Chennai

                            Hi,
                            I am manju laguri from chennai. I had registered my makeup business as mehak makeup mantra in dec 2018 in just dial.
                            I gave the ecs mandate for the deduction of rs 3540 /- and the amount has been deducted from my account 5th of every month. At the time of business registration, it was not told by just dial that ecs will be auto renewed after 1 year. Just dial didn't inform even after one year i. E. On dec'19 about the continuation of ecs payment. It came to my notice in the month of feb 2020 when an another representative of just dial visited my house to pitch for another business model of just dial.

                            I requested just dial to cancel the ecs immediately on 5th march 2020. I received a return email from ms. Shobana s of just dial stating that representative will call me and resolve the issue. The representative of just dial told that it will take 45 days to stop the ecs since the approval has to come from mumbai office of just dial. Even after confirmation of stoppage of ecs by just dial, the amount is deducted for may 2020. Logically, just dial should not have deducted the money for this month. Again, i requested on 6th may'20 to stop the ecs and in return i received an automated email on 10th may'20 that i will be contacted soon by support team. Till today (16th may), neither i received call from just dial nor i got mail about cancellation of ecs.

                            I request all the persons who have registered their business - "read between the lines before registering business with just dial". I hereby request the complaint handling team to resolve this issue.

                            Regards
                            Manju laguri
                            JustDial.com customer support has been notified about the posted complaint.
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                              K
                              Karan Bhirani
                              May 16, 2020
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                              Address: 619 DR. MUKHERJEE NAGAR

                              Registered my business with just dial in feb 2020 when i got call from the port to register with them. Marketing executive named - gaurav malhotra completely satisfied me with the package that was initiated on trial basis for 1 month and costed around 3500 for a month. H e committed me for the refund if the services were not up to the mark. I made the payment through cheque and it got cleared on 13th feb 2020 and i started getting leads. It worked well for some 15 days and amount of nearly 1200 & 1700 was deducted in diffrence of 2-3 days and since the amount of ecs package of arrounf 3500 has been deducted several times and the services stoped long back in early march and not single lead has been raised by justdial

                              Have mailed the comapny to stop ecs but the amount has been deducted continuosly and the service has been stopped the last amount of 3599 was deducted on 15th may 2020
                              Highly unprofessional and false commitments
                              +1 photos
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              May 18, 2020
                              JustDial.com Customer Care's response
                              Hello Mr. Karan Bhirani,

                              We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or call us on [protected].

                              Regards,
                              Team Justdial
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                                Pervez Anwar
                                May 16, 2020
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                                Want to Rating deflation from no [protected]
                                This is just for privacy purposes.
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                                  O
                                  Oxford Elevators
                                  May 16, 2020
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                                  We,
                                  Oxford Elevators wish to stop Just Dial service and requested several time via call on [protected] but no response from Just dial team.

                                  From January 2020 toTill May 2020 Three times they told us our executive will contact you again in 48 hrs but no response.

                                  We wish to Stop Just Dial service for our business Oxford Elevators.
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                                    S
                                    Sreecha
                                    May 16, 2020
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                                    Please unsubscribe my account... Getting a lot of calls...
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                                      Dhanakoti Amudala
                                      May 15, 2020
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                                      I want to immediately remove my listing from just dial.im received unwanted calls for the wrongly listed details. I would like to know the person who has updated the details.

                                      My listing name to be removed:balaji seeval stores
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                                        ssoffice
                                        May 15, 2020
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                                        Address: 355, V.E.ROAD, TUTICORIN - 628002

                                        I have applied for star health insurance leed generation purpose in just dial.com through mathiprakash in tuticorin executive. At thattime he told that every month 5 conformed leed came from just dial. He was given a wrong commitment and he didn't attend my call. Still now no leed from just dial but i have paid 2 months advanced payment (Rs. 3540) and 3 months ecs payment (1770*3=5310) also. I am not satisfied for your company service. So immediately stop my ecs payment and repay my advance payment. I am not continue to your company agreement.
                                        JustDial.com customer support has been notified about the posted complaint.
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