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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 84

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T
Tapan C
May 3, 2020
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, marketing executive of justdial cheated on me by persuading me to pay for a one month trial. But even after full payment of rs 2360on 18th april 2020, after 5 days on 23rd april 2020, rs 1770 has been deducted from my account by justdial. On calling sudip he said that it is a contract of 1 year. It is totally a cheating on us. He called me about 5 to 6 times in an hour for persuading me to go for paid ad. After the payment is done, he did not even receive the phone for after sales services. Even the commitments he made over phone are not met.in the feedback form we have already given a negative feedback on 20th april 2020 and asked for refund. But there is no review of this feedback by justdial. Sudip further told today that no service will be provided in this lockdown period.in this period there can only be frauds like sudip de cheating upon customers, no support from justdial customer service, only taking out money from account of customers is possible in this period? Immediately the ad must be stopped and the extra amount of rs 1770 deducted from my account must be refunded.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 04, 2020
JustDial.com Customer Care's response
Hello Mr. Tapan,

We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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    S
    Syambhaskar Karthika Fuels
    May 2, 2020
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    Address: Karthika Agencies, Near ayyappa temple Pandalam

    I have some complaints with your staff service and cheating the wrong offering and the dealings of cash...
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      Nagkomara
      May 2, 2020
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      Address: Bangalore
      Website: Just dial

      Sir/mam my name is nagarjuna booking in one bus ticket date of 12th april but ticket is cancelled on 15th april reason effect corona virus but am not receiving refund amount
      Jd trip id BBS2S8Y1
      Registered mobile number [protected]
      +1 photos
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        R
        Ravi Singh's EXCELLENCE TUTORIALS
        May 2, 2020
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        Address: Mumbai

        I wanted to stop my ECS of just dial in this lockdown period. But they say they can't stop it. They are adopting such fraudulent practices in these tough times to take money from customers.
        Such companies must be shut down.
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          H
          Hemant Bhardwaj
          May 1, 2020
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          Address: B 202 RASHMI HOUSING NAVGHAR ROAD

          I registered my business in the name and style of easy finance bhayander east by mobile no. [protected], [protected]. The representative of jd comes to me to registered my business and explain about jd and sign the form of ecs and when i ask if i cant get respond from jd can i stop my ecs he says that absolutely you will stop the ecs and services. Jd continously cut the ecs of 4709 from my account of bank of india. From 2019 jan i cant get proper response of customer and when i ask the customer care no. [protected] for low response then he assured me that soonly you get a proper response but since jan. 2020 i cant get response of customer than i request by email to [protected]@justdial.com to stop my service and stop cutting the ecs then he reply by no reply email that they will arrange the call back from jan. 2020 they didnt respond my complaint and continously give me the same answer that they will arrange the call back about my complaint. This answer i continous listen from customer care representative also from last 6 months but they didnt arrange the call back as per the procedure i email the jd to stop my ecs but they didnt respond and continously cut the ecs from my account and on april 2020 even on the lockdown period they cut the 4700 when i call to customer care they rudly answer me that this is our terms and conditions that either you get response of customer or not just dial have auhtority to cut the ecs.

          So sir my request is that if jd not doing the work for me than how the company is authorise to cut the ecs. Is this justice. So pleas do something in my favour because my business is already down.

          Hemant bhardwaj
          Easy finance owner
          Mobile no. [protected]
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          May 02, 2020
          JustDial.com Customer Care's response
          Hi Hemant,

          We are sorry to hear that you have a concern in your contract.
          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            H
            Hemant Bhardwaj
            May 1, 2020
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            Address: B 202 RASHMI HOUSING NAVGHAR ROAD

            I registered my business in the name and style of easy finance bhayander east by mobile no. [protected], [protected]. The representative of jd comes to me to registered my business and explain about jd and sign the form of ecs and when i ask if i cant get respond from jd can i stop my ecs he says that absolutely you will stop the ecs and services. Jd continously cut the ecs of 4709 from my account of bank of india. From 2019 jan i cant get proper response of customer and when i ask the customer care no. [protected] for low response then he assured me that soonly you get a proper response but since jan. 2020 i cant get response of customer than i request by email to [protected]@justdial.com to stop my service and stop cutting the ecs then he reply by no reply email that they will arrange the call back from jan. 2020 they didnt respond my complaint and continously give me the same answer that they will arrange the call back about my complaint. This answer i continous listen from customer care representative also from last 6 months but they didnt arrange the call back as per the procedure i email the jd to stop my ecs but they didnt respond and continously cut the ecs from my account and on april 2020 even on the lockdown period they cut the 4700 when i call to customer care they rudly answer me that this is our terms and conditions that either you get response of customer or not just dial have auhtority to cut the ecs.

            So sir my request is that if jd not doing the work for me than how the company is authorise to cut the ecs. Is this justice. So pleas do something in my favour because my business is already down.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            May 02, 2020
            JustDial.com Customer Care's response
            Hi Hemant,

            We are sorry to hear that you have a concern in your contract.
            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              A
              Ajay Afre
              from Chennai, Tamil Nadu
              May 1, 2020
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              Address: Airoli

              I have requested for transportation contact number however my number given to cyber criminals.

              I am cheated by them..

              Numbers provided by you are as below
              +[protected]
              +[protected]

              I have forwarded both number to cyber crime.
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                T
                Travelling Bees
                May 1, 2020
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                Address: Ahmedabad
                Website: www.justdial.com

                In this tough time as a travel agent we do not have any business we have requested just dial to skip ecs for several month

                They are cutting ecs on regular basis.

                They are not providing any leads as well

                Still they are not agreeing on skipping the ecs

                I have requested them but they are not replying on any email

                I want them to skip my ecs for few months

                They cut my ecs for month april and they are going to cut my ecs for may month

                They are agreeing to skipp

                Please do needful as we are going through difficult times
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                May 02, 2020
                JustDial.com Customer Care's response
                Hi Aalap,

                We are sorry to hear that you have a concern in your contract.
                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  M
                  msikondapur
                  Apr 30, 2020
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                  ecs service

                  Address: Kondapur

                  I have dropped email to just dial on 17th March, 2020 at their email id: [protected]@justdail.com and [protected]@justdial.com after speaking to the just dial executive on a call to close my contract with just dial. I had already informed the executive in February that I do not want any further service with just dial and do not want my ECS to be deducted further. However the executive misguided me saying it will take 45 days to close...
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                  H
                  harishbalwnai
                  Apr 30, 2020
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                  Address: 111A/243 ASHOK NAGAR KANPUR,

                  Bombay photo copy centre
                  stop my esc immediately
                  due to covid 19 i have no business

                  very typical to ur customer care contact
                  i am fed up to search ur mail id
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                    P
                    Priyanshi992
                    Apr 29, 2020
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                    I have ordered medicines through Justdial in Bhilwara from dadhimati medical strore Today
                    But there is a message appearing awaiting confirmation...when will I get my medicines ...it’s urgent if you are not going to deliver please tell immediately
                    +1 photos
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                      H
                      Humanity Cause
                      Apr 29, 2020
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                      fraud phone update

                      Address: Rohini,New Delhi

                      Hi just dial team,
                      I bring haldiram malviya phone through your customer care. They provide me this phone no:-[protected] when i call on this no they told he send to me online payment link for advance payment of order. This sound me wrong when i visit the outlet they said there is policy of haldiram of online advance payment. Also they told me this no is not registered to his outlet actual phone ([protected]). Somebody might be playing...
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                      A
                      Arosmeta Enterprise
                      Apr 29, 2020
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                      Address: 109/1/1 Jessore Road, MADHYAMGRAM

                      I have spoken to their leads and management, they promised to cancel the account two months back but am being charged every month despite we all are in locked down stage for almost two months. They are asking to provide 90day notice to cancel the account. Am requesting refund for the 3 months that they have charged at 2300 per. Month, total of 6900

                      Name of my company arosmeta enterprise

                      Smita bagchi
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 30, 2020
                      JustDial.com Customer Care's response
                      Hello Smita Bagchi,

                      We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial
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                        J
                        Jayanti Jha
                        Apr 29, 2020
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                        I hv been trying to cancel a subscription since feb but just dial just keeps debiting my account. I never had to run around so much for any company. Please cancel n refund d last two debits you did. Registered phone no is [protected]
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                          J
                          Jeet420
                          Apr 28, 2020
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                          Address: DELHI

                          Dear all,
                          I am a very small entrepreneur who has started a business with a little amount i decided to register my business on just dial after some time a got so many calls from just dial paid service they said whenever you want to stop your paid service they will stop it on same day. But after clear my cheque i didn't got any calls from customers it was one month after clear the payment now it's time to fight against the covid -19, we didn't have any customers from just dial while this covid-19 but they want only ecs nothing else. They are doing fraud with people.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 29, 2020
                          JustDial.com Customer Care's response
                          Hello Mr. Jeet,

                          We are sorry to hear that you have concern regarding the contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial
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                            S
                            sparsh homoeopathy
                            Apr 28, 2020
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                            Address: 7D-39, Chandralok Society, Sector 10 Above Monginis cake shop, near D-Mart, Kopar Khairane, Navi Mumbai, Maharashtra 400709

                            I want to stop my ecs for the above mentioned account. I have been calling the call centre but there is no proper response. We have sent a mail almost 4 times but have gotten no reply just an auto reply message. I have been trying to stop the ecs since the month of march.
                            This is not a way to run a company by stealing peoples hard earned money and not providing any services.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 29, 2020
                            JustDial.com Customer Care's response
                            Hello Sir/Ma'am,

                            We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial
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                              H
                              HV Jain & Associates
                              Apr 28, 2020
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                              Address: H V Jain & Associates, kalbadevi, mumbai, 400002

                              Just dial is the biggest scam... I have been trying to cancel my contract with just dial since 2 years but still they have not cancelled my contract... Whenever we complaint they say that your contract is already renewed for a year... And can't be cancelled... And again they keep on renewing our contract even after customer complaints to cancel contract... Just dial is a biggest scam and no1 is taking action...
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 29, 2020
                              JustDial.com Customer Care's response
                              Hello Sir/Ma'am,

                              We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial
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                                A
                                Aakal enterprises
                                Apr 28, 2020
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                                Address: CW-233 Sanjay gandhi transport nagar delhi 110042

                                Sir/ma'am
                                I am jasvir singh
                                Propriter of aakal enterprises firm
                                My registered mobile number is [protected].
                                I have paid the demanded amount to show my web baneer profile on just dial application that i can do my work and people can search me as an electrician in my area
                                Inspite of i paid amount for that but my profile is not showing on application when people search me near them.in this critical lockdown time i have paid for doing work. I have called many times to just dial custemer care center but all time they didn't responce of call properly.
                                I don't expect like that from your reputed company. Mr amitab bachan permotes your company. Just dial is a huge brand name. But i was disappointed after attetched with your company. I think i have waisted my money. This is my last try to complaint regarding with my business profile.
                                Jasvir singh
                                [protected]
                                Aakal enterprises
                                Cw-233 sanjay gandhi transport nagar delhi 110042.
                                +1 videos
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 29, 2020
                                JustDial.com Customer Care's response
                                Hello Mr. Jasvir Singh,

                                We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial
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                                  M
                                  Magudapathi S.
                                  Apr 28, 2020
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                                  We are the manufacturer of elastics in tirupur tamil nadu, your person is telling about the digital services and i paid for the banner service for my company green tapes on 23.4.2020 but still now they are not active any service and not updated any information so i am very disappointed with just dial and the person attitude he doesn't know about the customer service and customer satisfaction he is working only on their target basis for taking an order only once taken the order he doesn't care about the customer service so i am not interested to work with you for digital services. I will withdrawal the service and request you to return the amount.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2020
                                  JustDial.com Customer Care's response
                                  Hello Mr. Magudapathi S,

                                  We are sorry to hear you have concern regarding your contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial
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                                    Lee_dheera
                                    Apr 27, 2020
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                                    Address: Justdial Coimbatore
                                    Website: Justdial.com

                                    The advertisement agency is forcing us to pay for advertising inspite the business we run is shut down ! Inspite such pandemic situation they are forcing to pay for 3 months before closing the contract ! I no longer run the business too
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