JustDial.com Complaints & Reviews

I hv been trying to cancel a subscription since feb but just dial just keeps debiting my account. I never had to run around so much for any company. Please cancel n refund d last two debits you did. Registered phone no is [protected]

Dear all,
I am a very small entrepreneur who has started a business with a little amount i decided to register my business on just dial after some time a got so many calls from just dial paid service they said whenever you want to stop your paid service they will stop it on same day. But after clear my cheque i didn't got any calls from customers it was one month after clear the payment now it's time to fight against the covid -19, we didn't have any customers from just dial while this covid-19 but they want only ecs nothing else. They are doing fraud with people.

I want to stop my ecs for the above mentioned account. I have been calling the call centre but there is no proper response. We have sent a mail almost 4 times but have gotten no reply just an auto reply message. I have been trying to stop the ecs since the month of march.
This is not a way to run a company by stealing peoples hard earned money and not providing any services.

Just dial is the biggest scam... I have been trying to cancel my contract with just dial since 2 years but still they have not cancelled my contract... Whenever we complaint they say that your contract is already renewed for a year... And can't be cancelled... And again they keep on renewing our contract even after customer complaints to cancel contract... Just dial is a biggest scam and no1 is taking action...

Sir/ma'am
I am jasvir singh
Propriter of aakal enterprises firm
My registered mobile number is [protected].
I have paid the demanded amount to show my web baneer profile on just dial application that i can do my work and people can search me as an electrician in my area
Inspite of i paid amount for that but my profile is not showing on application when people search me near them.in this critical lockdown time i have paid for doing work. I have called many times to just dial custemer care center but all time they didn't responce of call properly.
I don't expect like that from your reputed company. Mr amitab bachan permotes your company. Just dial is a huge brand name. But i was disappointed after attetched with your company. I think i have waisted my money. This is my last try to complaint regarding with my business profile.
Jasvir singh
[protected]
Aakal enterprises
Cw-233 sanjay gandhi transport nagar delhi 110042.

We are the manufacturer of elastics in tirupur tamil nadu, your person is telling about the digital services and i paid for the banner service for my company green tapes on 23.4.2020 but still now they are not active any service and not updated any information so i am very disappointed with just dial and the person attitude he doesn't know about the customer service and customer satisfaction he is working only on their target basis for taking an order only once taken the order he doesn't care about the customer service so i am not interested to work with you for digital services. I will withdrawal the service and request you to return the amount.

The advertisement agency is forcing us to pay for advertising inspite the business we run is shut down ! Inspite such pandemic situation they are forcing to pay for 3 months before closing the contract ! I no longer run the business too

Sales service is poor,
Communication gap after taking payment, kindly refund my total money 4000+1181

Sir, i am a advocate, your service is poor, kindly refund my all money otherwise after open lockdown i will take my all deficit though court,
This type of non responsible service by just dial.

Sir, it better to refund my amount, i not inserted to take any deal with you.

Regards,
Prashant.
[protected]

I am bikram roy
Owner of luxe billiard n cafe at kolkata location.
[protected]

Account manager sudeep[protected]
Came and told us about justdial and told to take monthly service from them and if found not fruitful or any lead is not generated then i can stop the service.
No lead came and shockingly after deducting the first amount a 2nd amount got deducted and when i complained to customer care, justdial told that it is ecs. It happened on 1st march 2020.

I was not informed about it and why they have put ecs automatically without my consent.
When asked to stop the service and. Stop the ecs fraud charges, they said it cannot be done and after a year i have to mail them and after 3 months post 1year they may stop the ecs.

I simply do not want such fraud company to take away my money and i mailed them as well to stop all service and remove my listing from their site as well.
Within 2 months 3 payments got deducted from my credit card and they r not providing invoice also.

I humbly request that you please take action and make the ecs payment stopped by justdial and prevent them to misuse and cheat customers like this.

I installed ac by cool point ghaziabad kavinagar but i have problem in my ac that it is not cooling and shopkeeper not respond for check the problem.

I continuous call him but its not received my call.

Date of incident: 23.04.2020 to 25.04.2020
Client number: [protected] & [protected]
Desirable resolution of my complaint: problem in ac installation by cool point

Dear just dial no.1 frad company all emi stop this month and other bank, just dial your plan according very bad cut my money, And costumer support very bad talk you

Dear sir my company Rasiter just dial i am not start company is permanent closed
company name- EPI CONSTRUCTION
MO. [protected]
ADDRESS- Sector 10 Noida
please stop all services just dial site and my money deduct to refund amount and feuter not deduction of money

I have given a request of stopping my ecs in month of november 2019 and as discussed on given details ecs was about to stop. Due to corona virus there are hardly any queries coming since last 3-4 months. Means you can only get we are not getting any income. But just dial is just taking money from our pockets even if there is any query or no. Also again an ecs has been deducted even on telling us that ecs wont be deducted after 2 successful transactions. But still the 3rd ecs was deducted. What is this money looting all about? Or is it just dials systems flawed?

Dear sir/ madam,

I was shocked to go through my father’s personal bank account statement, where for the last 6 years, starting june 2014 unauthorised charges of around rs. 5, 000 are being deducted every month, till date., ie. 71 debits of around rs. 5, 000 each. The narration of such transaction is ecs just dialb.

I remember the sales executive of justdial bangalore come in to our office in june 2014, and offered a trial period where just dial would generate leads for my business. After the trial, if i was satisfied, i would renew the services. Post completion of trial period, the sales person from justdial kept harassing us to renew the leads services, but i strictly declined, and requested them not to follow-up. The quality of their services and quality of leads generated was appalling, to say the least, and did not meet the requirements of my business.in fact, the leads generated were useless and not as what was promised to us by the sales executive. Hence, due to utter dissatisfaction with their services, i decided not to renew the contract, and told them to stop serving us after the trial period has ended.

However, to our shock, little did i observe my statement all these years that rs. 5000 was being debited every month! The narration by the bank in the statement is so confusing, that it is very difficult to make out it is of just dial. Also, the bank (Hdfc) did not send us the sms each time these amounts were being debited. I wonder why

I see many more such identical complaints against just dial by small and medium size businesses. Clearly, it’s a pattern and ploy they have developed over these years to cheat their trusting and vulnerable customers.

My father is a patient, and a senior citizen. He cannot monitor his bank statement every month, especially when it has such confusing narrations. Justdial has acted unscrupulous in treating its senior citizen customer, by debiting his personal account unauthorizedly, and not providing the promised services.

To my bigger shock, when i did a search on justdial.com for the industry in which our company does business, we did not see a premium listing of our company. It was 20th in the list. And what is even more utterly shocking, is that the contact number mentioned on justdial for our company does not belong to us! They have put another unknown number, who must be leveraging off our brand. Last but not least this company was shut 2 years back, and just dial is still debiting our personal account.

This looks like a complete fraud by justdial. I am still not sure, if hdfc bank has connived with justdial to commit this fraud on its loyal customers. However, there are frightful articles on the internet, showing hdfc colluding with justdial in debiting unauthorised charges to its customers. When i called up our hdfc bank branch and asked them to stop this ecs facility, they declined saying that only justdial can put a stop. And who do we contact in justdial? How do we identify our account? What name do we say? I called up justdial. The lady said some higher-up will call me, till now no one has called.

Since this is a clear unauthorised ecs charge every month for the last 6 years, i would like the following from just dial

1. Immediately stop the ecs mandate
2. Refund the entire amount paid to them since the month of june 2014, as all the ecs debits are fraud, and un-authorized. Even when the balance in my account was not sufficient, ecs bounce charges were charged by the bank - justdial needs to make good these charges as well!
3. An annualised lost interest @ 18% on the total due amounts till date.

If justdial doesn’t comply with the above by the end of this month, i will file a criminal complaint with the police, and take all the necessary legal action against just dial. And will put up this fraudulent action against so many of their customers, on social media.

I hope for a speedy resolution and early refund of all our money.

Regards,
Rahul

Dear just dial team,

Sub : stopping advertisement and auto debit from my account

This has been several remainders sent to you for stopping advertising and auto debit from my account.
Advertisement - spectra advanced engineering and mep
Cin no - l74140mh1993plc150054
Billing parent id px495. X495.[protected]. Q5m1

I have intimated over phone and by direct mail to terminate our contract for your listing in the justdial.com website. It has been noted that, you have ignored our repeated request and still continuing auto debit to below mentioned account number indefinitely. (Account no : 2xxxx732, vijaya bank,)
We hereby strictly instruct you that, unless i receive a confirmed notification from your end about termination, and auto debit has been stopped, i will be approaching the bank to instruct stop payment to just dial.
Please note that we have seen several fraud complaints against just dial in several internet discussion forms. We suspect the same against you as we are also facing irresponsible feedback from justdial. Accordingly we will proceed legally, for returning the amount debited after our instruction to stop debiting and discontinuing your service.
You are requested to respond with necessary actions within 48 hours of receipt of this e-mail.
Thanking you

Fahad muhammed v
Director
Spectra advance engineering and mep
Calicut

The contact number listed in just dial of big bazaar is fraud number. Please be aware of big bazaar number [protected]... They take order n then ask to pay delivery charges rs 20 by google pay... Ask to click link n submit upi number... Its fraud.. Directly money is deducted from ur account... I lost 300 rs fortunately had withdrew all cash n had minimum balance in account... I dont want others to be cheated and fooled like me

Its request to you from
Mamata events, kothrud pune
Plz stop ecs from my account
Cosmos bank, poud road, kothrud branch
Current account no.
[protected]
Current account name
Mamata events
Jd contract id w5e7

Ecs amount rs.2360
Covid-19की वजह से jd से कोइभी inquiry नही आरही है और आपक just dial का call center closed हैं
मैं ने छळळ किया कोई responce aapki तरफ़ से नही है इसलीये ecs स्टॉप किजिये
मैं मेरी bank मै ecs स्टॉप करने के लिये कल
23 april 2020 request देने वाला हू
For mamata events
Shailesh l. Mulik
[protected]
[protected]

This mail is regards to cancellation of ECS service temporarily for our registered company Aroma Cool and the reason being due to Covid 19 we have been stopped our services.

Regards
Aroma Cool
RT Nagar Bangalore -32
Mobile:[protected]

Hello.
This is to inform that on 14th march 2020 ms priya and one of her justdial manager had visited us (Travelogue-boutique) insisting us to allow them to serve us.
We were reluctant as our previous experiences with marketing companies (Exporter india) was not good.
They insisted us and we accepted their request of going for a one month trial. To which they requested us to give them time for a month and half. We said to they that we shall make payment by cash only and paid them 2300/- (Approx) which they accepted. There after they asked for a picture of a blank cancelled cheque. We sent them the cheque two days later.
The month of march passed away and lockdown came into existence.
We received an sms from our bank for a transaction of 2300/- (Approx) we immediately called up ms priya and she said that she is not aware of what was happening and that she can attend to our grievance only after the lockdown is lifted and for the time being she asked my to withdraw the balances from my account to be on the safe side. On the 13th of april i received the sms stating that my account has been debited. We were annoyed and tried contacting both ms priya and her manager but to no avail as non of them were receiving our call. We straightaway contacted our bank and they after checking with themselves stated us to go for a general diary as this is clear case of fraud.
We requested them to kindly block our account so that further amount is not debited.
Now we want to question justdial, we are not writing this for a refund, that you keep, we want justice as we were very much reluctant to join with any marketing platform but only on their request and good gesture we kept aside our issues with our previous marketer.
This is pure case of fraud from justdial and we dont want to put this to social media and get sympathy we only want justice. And we look forward to that.
Thanks

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +[protected] / +[protected]
Fax : +[protected]
Email : [protected]@justdial.com