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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 86

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B
bhumit714
Apr 20, 2020
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Address: virat nagar, jsipara, junagadh

Hello sir

My name is bhumit parmar, i started online vegetable business in my city junagadh during this lockdown, on 9 april and also before that so many time justdial's marketing manager of junagadh city located in gujrat "mr harsh raval" called me and said me that there is a service of jusdial named "banner" they are providing me in 4720/- only, so i told them that this service can't get me customers because only banner will not make my profile visible to customer on top, after that i called their another employ from ahmadabad named "himani" and tell her about "harsh and my call discussion" she called me that this service will not work for me, after that harsh again call me in a conference with himani and another manager from mumbai they said,

They all insure me that this service will defiantly work for me and also offer me their catalog service free with this service

After that their employ harsh raval make my profile on justdial and don't know how he added all the wrong business category which are totaly out of my business and useless for me and not allow me to add my business related categories and i started getting inquiry for the service which i'm not even providing

After that i complain about it to their employ so they reply like now it can't be change,

I contact to their higher employ they also not responding well

Then i mail them about this problem and till now there is no response or progress in it, even their employees not picking up my calls

This service is no longer needed for me, it's long time and now my business is also shut down, kindly get me my refund 4720/-

Thank you
+1 photos
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2020
JustDial.com Customer Care's response
Hi Bhumit,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    National logistics
    Apr 18, 2020
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    Address: 4/2R CONVENT LANE P.S ENTALLY P.O TANGRA

    Dear sir,
    My self md irfan from national logistics packers and movers kolkata i have registered in your organization last month on 31st march and yesterday i have received message from just dial that my chq has bounced. Which is really surprised to see that due to lockdown i haven't receive a single enq than how your company is deducted amount from my account...

    Request you to pls stop the service till june until unless lockdown will be finest from kolkata...

    Thanks
    Irfan
    [protected]
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2020
    JustDial.com Customer Care's response
    Hi Irfan,

    We are sorry to hear that you have a concern in your contract.
    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial.
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      Prasanjeet Dass
      Apr 18, 2020
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      Address: Abhi fish and pet shop devil road holi chowk near by captain house

      Hi this side prasanjeet i am from delhi. I am taken package for 3 month. But just dial deducted ammount every month i don't know.
      Person who providing me this even he also didn't pick up my call... This is lockdown time. I have my own shop by the name of abhi fish and pet shop.
      Shame on you just dial in lockdown period you are deducting amount without any reasons.
      I also try customer care call but they always put my call on hold.
      Query was not resolved.
      What i do shell i close my bank account or i transfer my amount to an other account but this is not solutions what about my money which you guys deducted every month.
      Kindly resolve it [protected], [protected]
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Apr 20, 2020
      JustDial.com Customer Care's response
      Hi Prasanjeet,

      We are sorry to hear that you have a concern in your contract.
      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
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        R
        Roshan Jena
        Apr 17, 2020
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        Address: North Goa, calangute, dist- bardez, Goa 403516, near alor grand hotel

        Dear sir.
        I opened my company 1years before in just dial, it's 1year agriment, they told me, i[censored] want to close Ur company told us 3months before, we stopped Ur ecs. I do same process. But they're cut my ecs every month. So I pay 3 month ecs advance, I want my payment refundable. So I want justice
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          A
          Azharpathan07
          Apr 17, 2020
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          Address: Mumbai centrel , mumbai

          Hii.. I azhar pathan, i m a civil contractor & i m joined with justdail.com & his cutting montly 3500 from my account & his giving me return of civil contract in mumbai, the problem is that, on lockdown period his not giving me any bussiness, so should the jusdail debit my money on lockdown period, there are also stortage of money on lockdown period, please take some action on justdail.com
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Apr 20, 2020
          JustDial.com Customer Care's response
          Hi Azhar,

          We are sorry to hear that you have a concern in your contract.
          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            G
            Gaurav.jha
            Apr 17, 2020
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            Address: SARTHAK TRADER (NAJAFGARH,NEW DELHI)

            Dear sir/madam,
            I am gaurav jha from najafgarh, new delhi register company name sarthak trader on justdial mobile no. Is [protected].
            I ecs has been deduct from my account in lockdown periods you know the whole of india is closed now, due to which work is not being done and there is no money in the house. Request from you that please refund this amount at this time, you will be very kind.
            Gaurav jha
            [protected]/ [protected]
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2020
            JustDial.com Customer Care's response
            Hi Gaurav,

            We are sorry to hear that you have a concern in your contract.
            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              M
              Mrukruthi yoga Nilayamu S. R. A. Ayurveda Nilayamu
              Apr 16, 2020
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              Address: Mrukruthi dhayana yoga sadhana nilayamu jubilee hills road No :10.

              Dr. Chencharao MD
              Mrukruthi dhayana yoga sadhana nilayamu
              Jubilee hills Road No:10

              Just dial one year services completed for there leads please stop I am not interested. My service stop. Mrukruthi dhayana yoga sadhana nilayamu service stop. Tq u
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                snk precasting
                Apr 16, 2020
                Resolved
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                Resolved

                Address: snk precasting works, vadgaon mawal, pune

                In oct, 2018,. I had subscribed for a service for my firm — snk precasting works, vadgaon maval, pune from justdial (Indiaideas.com) for rs 4720 per month for a 12 month period, from oct 2018 to oct 2019.

                This amount of rs 4720 was being charged through ecs mandate which i had signed and given to justdial (Indiaindias.com) representative for the 12 month period, from oct 2018 to oct 2019.

                Even after completing of these 12 months on oct 2019, the said amount is still being deducted by the justdial each month on 15th or 16th day of each month through the same ecs, which had expired on oct 2019 itself.

                Again 15th of the month is approaching and again, i fear the unauthorized transaction would be done to deduct my hard earned money from my bank account..

                Kindly take action and cancel these illegal ecs mandates transactions asap,
                And refund me the last 6 (Deductions on 15 nov, 15 dec, 15 jan, 15 feb, 15 march, 15 april) months justdial amount, totaling rs28320 (6 months* rs 4720) that you have deducted without asking me. (As i had signed only 12 ecs mandates which all got used by you till oct 2019).

                Otherwise i would be left with no option but to file legal fraud charges against pune based justdial team..

                Thanking you in anticipation,
                Apr 25, 2020
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 16, 2020
                JustDial.com Customer Care's response
                Hi Aftab,

                We are sorry to hear that you have a concern in your contract.
                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
                Apr 23, 2020
                Updated by snk precasting
                hi team,

                kindly share the latest update
                Verified Support
                Apr 28, 2020
                JustDial.com Customer Care's response
                Hi Aftab,

                If any queries, please get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  R
                  Rahul99755
                  Apr 16, 2020
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                  Address: Mukundwadi, Aurangabad

                  Sir,
                  You are requested to please close my justdail account. As I am not in a position to operate the same due to unavoidable circumstances.

                  Registrar Mobile No. [protected]

                  kindly close the account

                  Thanking you,

                  Yours faithfully
                  Star Motor Driving School
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                    Pranay PrawZz
                    Apr 16, 2020
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                    Address: padmalaya tvs in gandimaisama

                    Dear sir/madam,
                    We have registered our business in the name of "padmalaya tvs" on the number of [protected] from jan 1st. We have given 10000 rs as advance and paying 4838.00 per month. From january we are using and paid 3 installments on jan 30, feb 15, mar 16.
                    Now as there is lockdown from march 22 there is no business for us. Now money as been deducted from my account today i. E 15 april 2020. I don't want to use ur service from april 1st. So pls refund my amount which is deducted today and my advance 10000 which i paid earlier. So i don't want any service from april so please stop your services and refund my amount soon.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 16, 2020
                    JustDial.com Customer Care's response
                    Hi Pranay,

                    We are sorry to hear that you have a concern in your contract.
                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
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                      P
                      Pooja G.
                      Apr 16, 2020
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                      Address: Bangalore

                      JustDial is fraud and totally zero in providing customer support.

                      They deducted the full ECS amount from us even though when they are not providing any services amidst this period of lockdown. The last service we received from them was on 17 Mar. Since then, we have not received a single query from their end. Our ECS gets deducted on 15 of every month. This is the second time we are facing such an issue with this company.

                      JustDial, please sort it out at the earliest or we will be bound to take it LEGALLY henceforth.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2020
                      JustDial.com Customer Care's response
                      Hi Pooja,

                      We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial
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                        ajaychoudhary2744
                        Apr 16, 2020
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                        Address: laxmi nagar

                        Team
                        I am ajay choudhary director of bawa house pg & accommodation have already informed earlier for the hold or stop my service of ecs but after that also the ecs debited request has been bounce because of insufficient balance in account, please make hold or stop my service i will continue the contract after the pandemic of covid 19. Please revert positively and make the reversal.

                        Rajesh pant
                        Aakar prefab engineer
                        [protected]
                        +1 photos
                        JustDial.com customer support has been notified about the posted complaint.
                        Apr 16, 2020
                        Updated by ajaychoudhary2744
                        Team 
                        I am Ajay Choudhary director of Bawa House pg & Accommodation have already informed earlier for the hold or stop my service of ecs but after that also the ecs debited request has been bounce because of insufficient balance in account, please make hold or stop my service i will continue the contract after the pandemic of covid 19. Please revert positively and make the reversal.

                        Ajay Choudhary
                        Bawa House Pg & Accomodation
                        Verified Support
                        Apr 16, 2020
                        JustDial.com Customer Care's response
                        Hi Ajay,

                        We are sorry to hear that you have a concern in your contract.
                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          R
                          RahulJ22
                          Apr 15, 2020
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                          Address: Nashik. Mumbai
                          Website: www.justdial.com

                          Dear Team,

                          I have a complaint regarding just dial. I have listed my firm Ashvashree Security System on JD and paid the amount for the trial package which was valid till March.

                          After which I wished to stop their paid services and I had also informed their concerns for the same. Attaching a mail copy which they had sent me stating that the same has been already escalated on 16th March in order to stop the ECS.

                          After that on 23rd March I again had a conversation with one of their executives who insisted me to make some pending payment of RS. 1180/- for a full n final settlement and in order to completely stop and abort their package/ paid services after which I will not be charged ever from their end.

                          Attached the call recording and screenshot for reference.

                          Even after all this again an amount of RS. 2360/- got deducted from my account on 13th April from just dial from my account. Which was actually not supposed to get deducted...

                          Even after instructions them to stop the chargeable services in the month of March they kept charging me and debiting my account firstly RS 1180 on 23rd March and the RS 2360 on 13th April. And then on 8th April I have received a msg from them that no ECS will get debited from 07th May onward.

                          Attaching all the details below.

                          Hence I request to kindly look into it and help me in getting the amount refunded back to me and also ensure that no further amount gets deducted by just dial for the same.

                          Unable to attach some call recording and PDF file since the format is not supported.

                          Regards,
                          Rahul Jadhav
                          rahuljadhav115.[protected]@gmail.com
                          Ashvashree Enterprises.
                          +5 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2020
                          JustDial.com Customer Care's response
                          Hi Rahul,

                          We are sorry to hear that you have a concern in your contract.
                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
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                            S
                            Sudarshan adiga
                            Apr 14, 2020
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                            Address: Hyderabad

                            I shop owner has cheated me...I have given the amount of rs 2000 rs to shop owner for my mobile service ...and when and when I called him next day he is not responding to my service and he is not return my money back...etc
                            Apr 14, 2020
                            Updated by Sudarshan adiga
                            Kundan enterprise ... They have. Taken my amount .of 2000rs from me. For my mobile service but they didn't give me the service and he is not giving my money back ...the shop owner is a big cheat ...I need my money back...if not iam going to complaint in police station...

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                              Bharani priya
                              Apr 14, 2020
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                              Address: Vickystrx,Tirupur

                              They ve devoted with 2 time payment this month.. and they r are not attending de cal
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                                M
                                Muthu kr
                                Apr 13, 2020
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                                Respected sir/madam,
                                I would like to bring to your notice that we are totally unsatisfied with your service.
                                And the marketing person named mr. Saravanan, haven't informed us about the payment which should be paid immediately after 15days. Moreover we haven't received any promised leads for it. The charges for the same is been deducting by the bank from by account. We aren't started our business yet. There is totally a big mess happening to us in this initial stage.
                                Please we request you to stop our service.

                                Regards,
                                Muthu kumar. Kr
                                [protected]
                                Regalwhiz business solutions
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 14, 2020
                                JustDial.com Customer Care's response
                                Hi Muthu Kumar,

                                We are sorry to hear that you have a concern in your contract.
                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial.
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                                  Aakarprefab
                                  Apr 13, 2020
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                                  Team
                                  I am rajesh pant director of aakar prefab engineers as i have already informed earlier for the hold of ecs but after that also the ecs has been debited from my credit card, please make the reversal for the same amount as i will continue the contract after the pandemic of covid 19. Please revert positively and make the reversal.

                                  Rajesh pant
                                  Aakar prefab engineer
                                  [protected]
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 14, 2020
                                  JustDial.com Customer Care's response
                                  Hi Rajesh,

                                  We are sorry to hear that you have a concern in your contract.
                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    R
                                    Rajat Rajpal
                                    Apr 11, 2020
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                                    Address: Sector 23, HUDA MARKET, GURGAON, HARYANA

                                    Kindly stop debit of ECS in my account. I have written email request of this to just dial earlier even, but no action being taken and the ECS is still getting debited in my account.

                                    I had raised request for this already - No Ticket 2905371

                                    Rajat
                                    M [protected]

                                    Request to please
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                                      Guru Vasagam
                                      Apr 11, 2020
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                                      Address: Madura orthotic center

                                      Hi there are multiple duplicate listing in my compnay name.
                                      The company is in the sevice of physically challenged people.

                                      Regards
                                      Guru
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                                        herbalwoods
                                        Apr 11, 2020
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                                        Address: delhi

                                        Respected mam / sir
                                        I am repeating the same thing that mr amrit pal has done fraud (Cheating)
                                        With the dates filled by him. He committed me that money to be deducted by company will start from june 2020. But instead of june money deduction started in the same month in which i paid my first payment. Now when i called him the dog he got annoyed. Why should he be annoyed on giving him very faithful noun.

                                        Such are the persons who play very important role in spoiling the relations between customer and just dial.

                                        Try to think what is the reason that i became dissatisfied with just dial after giving the payment.

                                        There is a logic behind everything.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 11, 2020
                                        JustDial.com Customer Care's response
                                        Dear Mr. Rajesh Rana,

                                        Your feedback is already under follow up. When our team had contacted you, you were busy hence, you will receive another callback soon.

                                        If any issues you can write to [protected]@justdial.com

                                        Regards,
                                        Team JustDial
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