JustDial.com Complaints & Reviews

JustDial is fraud and totally zero in providing customer support.

They deducted the full ECS amount from us even though when they are not providing any services amidst this period of lockdown. The last service we received from them was on 17 Mar. Since then, we have not received a single query from their end. Our ECS gets deducted on 15 of every month. This is the second time we are facing such an issue with this company.

JustDial, please sort it out at the earliest or we will be bound to take it LEGALLY henceforth.

Team
I am ajay choudhary director of bawa house pg & accommodation have already informed earlier for the hold or stop my service of ecs but after that also the ecs debited request has been bounce because of insufficient balance in account, please make hold or stop my service i will continue the contract after the pandemic of covid 19. Please revert positively and make the reversal.

Rajesh pant
Aakar prefab engineer
[protected]

Dear Team,

I have a complaint regarding just dial. I have listed my firm Ashvashree Security System on JD and paid the amount for the trial package which was valid till March.

After which I wished to stop their paid services and I had also informed their concerns for the same. Attaching a mail copy which they had sent me stating that the same has been already escalated on 16th March in order to stop the ECS.

After that on 23rd March I again had a conversation with one of their executives who insisted me to make some pending payment of RS. 1180/- for a full n final settlement and in order to completely stop and abort their package/ paid services after which I will not be charged ever from their end.

Attached the call recording and screenshot for reference.

Even after all this again an amount of RS. 2360/- got deducted from my account on 13th April from just dial from my account. Which was actually not supposed to get deducted...

Even after instructions them to stop the chargeable services in the month of March they kept charging me and debiting my account firstly RS 1180 on 23rd March and the RS 2360 on 13th April. And then on 8th April I have received a msg from them that no ECS will get debited from 07th May onward.

Attaching all the details below.

Hence I request to kindly look into it and help me in getting the amount refunded back to me and also ensure that no further amount gets deducted by just dial for the same.

Unable to attach some call recording and PDF file since the format is not supported.

Regards,
Rahul Jadhav
rahuljadhav115.[protected]@gmail.com
Ashvashree Enterprises.

I shop owner has cheated me...I have given the amount of rs 2000 rs to shop owner for my mobile service ...and when and when I called him next day he is not responding to my service and he is not return my money back...etc

They ve devoted with 2 time payment this month.. and they r are not attending de cal

Respected sir/madam,
I would like to bring to your notice that we are totally unsatisfied with your service.
And the marketing person named mr. Saravanan, haven't informed us about the payment which should be paid immediately after 15days. Moreover we haven't received any promised leads for it. The charges for the same is been deducting by the bank from by account. We aren't started our business yet. There is totally a big mess happening to us in this initial stage.
Please we request you to stop our service.

Regards,
Muthu kumar. Kr
[protected]
Regalwhiz business solutions

Team
I am rajesh pant director of aakar prefab engineers as i have already informed earlier for the hold of ecs but after that also the ecs has been debited from my credit card, please make the reversal for the same amount as i will continue the contract after the pandemic of covid 19. Please revert positively and make the reversal.

Rajesh pant
Aakar prefab engineer
[protected]

Kindly stop debit of ECS in my account. I have written email request of this to just dial earlier even, but no action being taken and the ECS is still getting debited in my account.

I had raised request for this already - No Ticket 2905371

Rajat
M [protected]

Request to please

Hi there are multiple duplicate listing in my compnay name.
The company is in the sevice of physically challenged people.

Regards
Guru

Respected mam / sir
I am repeating the same thing that mr amrit pal has done fraud (Cheating)
With the dates filled by him. He committed me that money to be deducted by company will start from june 2020. But instead of june money deduction started in the same month in which i paid my first payment. Now when i called him the dog he got annoyed. Why should he be annoyed on giving him very faithful noun.

Such are the persons who play very important role in spoiling the relations between customer and just dial.

Try to think what is the reason that i became dissatisfied with just dial after giving the payment.

There is a logic behind everything.

I have taken justdial subscription last year on 8th december, 2019 in name of h n & company chartered accountants for 1 year. Mr. Kuldeep singh (Sales manager) visited my premises and forced me to take justdial package for which i made payment of inr 30, 000 approx. While discussing package mr. Kuldeep assured me that i will definitely get 3-5 leads per day out of which atleast 85% would be genuine calls. He further told me in case you get...

My ecs is running in jusdial but justdial is still deducting my ECS in this corona vIrus period, india is in cerfew period and jusdial is deducting my ECS, help us to negotiate in ecs till virus stop
Thank you
Ashish

Dear team,

I'm sudharshan from bangalore who has a listing in the name of si architectural designers, mobile number [protected], due to lockdown few days back received a call from some one in just dial stating as the country is under lockdown there will be no charges for the month of april 2020, however today morning received a message stating the deduction have been made, what's with the deduction i need answer on this or else please don't make me go the legal way,
Advise just dial team to look into this

Hi, i have purchased website and banner for 2 moths and given cheque payment rs 1650 (Ch no. 22182) and rs 3540 (Ch. No. - 22180) and which has cleared. Also ecs will be not done as communicated your represenataive mr ranesh rathod (M - [protected]) pune - just dial repres.). Also i have informed cancelled the contract due to corona issue by mail dt. 30.03.20. I will think affter 4-5 month when situation is in control and reguler the business and evn not activate the service also. Also mail on 30.3.20to pune div. And your custmer care no is swift off also. Even ecs has deducted rs 825 on dt. 31.03.20 without any service and communication. Therefore by looking it just dial is cheating to me that payment has taken without service in lockdown period.
So i have cancelled the contract and request on return the payment. But this person not pick up my phone call of just dial perosn mr ranesh rathod (M - [protected]) and not received reply on this issue which terrible.
Kindly look into and cancel the contract and return the payment.

Regards,
Tanishq enterprises

Respected mam/sir
I am rajesh rana one of the directors of herbalwoods india pvt. Ltd.
Listening the reputation of just dial in the market as a businessman i also thought to grow my business through just dial and caleed an executive. He came and took three payments advance from me as a check for the month of march
April and
May
And told that further 708/- will deduct automatically (Ecs) from my bank

Now my account is supposed to deduct 708/- committed amount in the committed month of june.
Instead of june what happened 708/- was deducted in the same month
(March). How could this happen.

These are the guys who are 100% responsible for spoiling the relations between the customer and just dial.

Otherwise no reason that a customer like me is continuously mailing just dial for the last whole weak.
I joined hands with just dial to grow my business not to spoil my relations with just dial.

Sir,
Khemaram suthar from dfine plus surat. I am registered customer in justdial. My shop closed in january 2020.
In march 2019 i have taken the 1 year plan ecs plan for 8500 in which 3 months ecs i have paid in advance. According to rule my last ecs in december and plan should be continue till february. But still my ecs continue without informing me. When i call customer care the said you should submit request and it will stop in 90 days.
I requested on 16 january2020 and 90 days completing on 15 april 2020. My last ecs already deducted in advance on 16 march 2020.
They are already charged me for extra 3 months service.
From there behavior i don't think so the stop my subscription plz help me. Because i am paying for my business which is not even exist.

I have been promised a first page listing in justdial for keyword search garia tutorials by one of your executives and she sent me a link to pay. After payment i find that my listing genius grades classes do not come in first page when someone searches tutorials garia or garia tutorials. When i challenged her she asked me to talk to customer support saying that her role is to sale for the company. Her no is [protected].
Genius grades classes

Just dial is using my numbers without my permission. People are calling on that numbers and disturbing me and my father. After this issue i contacted justdial over phone they suggested me to edit the listing as my phone number was there they told me just login and edit the listing. As per their instruction i edited the listing but my issue still has not resolved the edit listing option is just a useless feature. It shows the edits would reflect within 48hrs but it never happens. After this i have mailed them many times but each time they give the same reply
""""with reference to your e mail received, we would like to inform you that we have forwarded your concern to our concern non paid department and they will coordinate with you.""""

Please send this to the company as soon as possible so that they will resolve this issue as soon as possible.

Bellow is the link of the listing
https://jsdl.in/DT-22AUYYYYU2A

Please remove the numbers or remove the listing as soon as possible.

And please don't reply here to mail my issue to your useless customer service mail id. Just click on the above link, go to the listing and resolve my issue. After the resolution i will delete this complaint from here as well as from other platforms.

Respected Sir/mam

I am requesting just dial from so long to cancel my contract and stop my ECS. But they are not listening and continuing my contract .
I am suffering huge loss by this
Please help
my num is [protected]

Name of the company against whom the complaint is filed is : Just Dial Limited
Nature of Complaint: Non termination of contract despite of several request and forcibly deducting My ECS continuously despite of several mails on Kolkata

I am an architect practicing in ahmadabad since 1 year. I have complete my graduation in bachelor of architecture from cept university. I have started working as a freelancer. I have registered my name (Hv architects) with just dial to get inquiry related to planning and designing. I have chose 1 year pack of just dial by paying monthly installments. At that time the agent from just dial (Nikunj patel) told me that if you will not satisfy from our service you can stop the ecs from your bank. I made a mistake by keeping trust on him. I am getting many inquiries but that are not relevant with my business. Just dial is saying to improve my key words, i have done all the thing from my side but nothing work. You can see the type of inquiries that are coming on my attached photo. Till now i have waste my 12000 rupees in just dial scheme without getting single rupee profit. Before 3 month i have gave ecs mandate form to just dial, but they are still deducting my amount. I don't know how to deal with company like just dial. For one month i have not kept any money in my account so i lost my 2500 rs in ecs bounce. Kindly get me out of these situation. I was hopping for my start up business but at now i am stuck in fraud scheme with justdial.