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Kaff Appliances India Complaints & Reviews

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Updated: Nov 13, 2024
Complaints 568
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Bad 😕 It seems that Kaff Appliances India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kaff Appliances India reviews & complaints page 12

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P
putuli
from Solap, West Bengal
Nov 7, 2019
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Kaff built-in refrigerators have an advanced purification system that makes sure that the food stays fresh for long hours. It has been an ideal solution for my kitchen as it provides more counter space and saves the overall kitchen space. It has been perfectly designed to complement the modern kitchen appliances. I really love the experience. The refrigerator has amazing features and i am very satisfied with the product. Thanks kaff for providing me the best solutions for my kitchen.
Kaff Appliances India customer support has been notified about the posted complaint.
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    J
    jkgjhsdvdfhvfjkgv
    from Ahmedabad, Gujarat
    Nov 6, 2019
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    Address: India, Panchkula, Haryana, 134102

    I’m submitted the complaint on the behalf of blast and braking of toughened glass. After happening the discrepancy i lodge the complaint on toll free number of kaff, however no any response was given by kaff and no single technician was visited. Further, i again submitted the complaint on online customer care,, but this time they also not supported and not visited at site. It is very torch-arable by kaff company. The burner is very costly and it is under warranty (Only 2 month of purchase.)
    Kaff Appliances India customer support has been notified about the posted complaint.
    Nov 08, 2019
    Updated by jkgjhsdvdfhvfjkgv     Still it is not resolved
    Dec 13, 2019
    Updated by jkgjhsdvdfhvfjkgv     Still it is not resolved
    View replies
    Dear jkgjhsdvdfhvfjkgv,

    We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

    Link to Facebook Messenger: m.me/kaffindia

    Regards,
    Team KAFF
    Reply
    I love baking and Kaff made it easier and more enjoyable for me with their built in ovens. The build quality is very sturdy and well made with an excellent sense of design . There are different modes for baking or grilling. Now, I'm trying out more dishes and exploring my hobby in a better way.
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      M
      maniekaa
      from Solap, West Bengal
      Nov 5, 2019
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      I'm a homemaker and i know the role kitchen plays in a woman's life. Recently i bought an auto ignition electric grill from kaffand to my surprise, it works better than my expectations! It's so thoughtfully designed that it saves up a lot of space in my cooking arena and helps me multitask with great ease. I thought cleaning and maintenance would be a problem but to my surprise, it really wasn't! I am just a happy user today and the credit goes to kaff.
      Kaff Appliances India customer support has been notified about the posted complaint.
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      Been using a Kaff oven for a long time now and really happy with the performance of the product. It even comes with a crumbs/baking tray, a rotisserie rack and upto 60 litres of baking space. The stainless steel body of the oven is very effective against rust.
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        E
        efd
        from Mumbai, Maharashtra
        Nov 2, 2019
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        I had purchased a kaff hob n 604 bgf 4 year ago from vijay sales, now the screws that is holding the plate are broken and the plate is moving, last week one of the kaff engineer had come and he was not able to open the screws. Since the power of the flame is become very low, but the surprising part is kaff is saying the part is not available. How can kaff discontinue the spares. And not provide service, which means i have to throw away this product

        I had made several complains but there is no proper response.in 4 year a huge company like kaff provides cheap quality product without compromising the price.
        +1 photos
        Kaff Appliances India customer support has been notified about the posted complaint.
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        Dear Efd,

        We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

        Link to Facebook Messenger: m.me/kaffindia

        Regards,
        Team KAFF
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          N
          nikhaailaa
          from Solap, West Bengal
          Nov 2, 2019
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          I went to kaff showroom in mumbai and oh boy, did i fall in love with that place. It's super beautiful and every piece is simply a work of art. The cook tops showcased at the showroom were so amazing that instanly fell in love with them. The full fleged 4 burner cooking ranges and built-in hobs. It's amazing. I am a proud owner of kov 60 mgm now and i recommend it more.
          Kaff Appliances India customer support has been notified about the posted complaint.
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          Have been using the built in hob by Kaff in my kitchen for months now. It has completely changed the way I cooked earlier. Now my children also like to cook on this stylish built in hob and make me feel better about this choice of mine. Thank you Kaff!
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            B
            baishalei
            from Solap, West Bengal
            Oct 25, 2019
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            The build quality from kaff is amazingly robust. I have the sink from kaff for the past few years along with the built in hob. The sink has been in the house for many years now yet the quality have not degraded one bit. From its build, the sink has a very firm and ensuring feel that it wont break even after having the sink filled with dishes. Furthermore the design is simple yet gives an elegant look to the kitchen as the sink is always the first to go to and the last to touch before entering and leaving the kitchen. Its great to see that kaff provides good quality products that are worth the investment.
            Kaff Appliances India customer support has been notified about the posted complaint.
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              N
              nailesh4
              from Solap, West Bengal
              Oct 24, 2019
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              One of my friends was looking to buy built-in hob for his new modular kitchen. After doing a lot of research on the internet he had to choose between two models by kaff. I recommended that he go for the 4 burner auto-ignition built-in hob rather than the 2 burner one as it was better suited for his joint family (12). On my recommendation he bought the hob and it has been 2 years since. Even today he’s using that same hob.
              Kaff Appliances India customer support has been notified about the posted complaint.
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              Bought a KAFF cooking range, the usefulness and the built quality of the product looks good. it has a stainless steel chassis and a big oven cavity. The four burners on the top are sturdily built as well. I can sear meats, saute veggies and bake cakes in the same appliance. The heat distribution is good and I am really happy wth the buy.
              Reply
              Kaff is a good brand. I have been using the microwave oven from Kaff and it is the best I have used so far. The features are very simple and easy to use. It's an excellent product for heating and warming up food in the morning for a quick bite.
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                T
                Tapshi1919
                from Solap, West Bengal
                Oct 19, 2019
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                I am the master chef to my family and during birthdays, the choices of delicacy must be a good number. I recently purchased KAFF's microwave and I must say, I work as per my comfort and that too at a good pace! It is sophisticated and makes my kitchen look so modern and stylish. It's ergonomic design saves up a lot of space and the price just feels right for it is so affordable! Thank you KAFF!
                Kaff Appliances India customer support has been notified about the posted complaint.
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                  P
                  paglaa
                  from Solap, West Bengal
                  Oct 18, 2019
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                  I made the best choice in investing in Kaff's cooking range. Kaff's cooking ranges have an assortment of efficient burners, a rotisserie for efficient grilling and auto ignition. It's designed in such a way that it complements my modular kitchen very well. It's sleek and innovative design is a delight to look at. I have been looking to buy cooking ranges for a while now and Kaff has really changed my experience in the kitchen. 5/5!
                  Kaff Appliances India customer support has been notified about the posted complaint.
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                    N
                    naaraadh
                    from Solap, West Bengal
                    Oct 17, 2019
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                    Easy to clean and low on maintenance, the quality of kitchen appliances from Kaff is also one of the best that I’ve seen yet. I got my kitchen chimney six months ago. And its working like magic for me. Its so gorgeous that its the first thing you see when you enter the kitchen. I highly recommend you to go with Kaff, as its got the best in class kitchen range of appliances. And it has made cooking very much enjoyable experience for everybody.
                    Kaff Appliances India customer support has been notified about the posted complaint.
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                      S
                      sourabv
                      from Solap, West Bengal
                      Oct 16, 2019
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                      Love the way KAFF makes their products with so many things in consideration. Till few years ago I had not used any KAFF product but then one day I was at a friends party and he was using this this cooking range that had gas burners and an oven. The product was so well built that I became a fan. I ordered one for myself and have been using it for the past 2.5 years never has the product ever disappointed me.
                      Kaff Appliances India customer support has been notified about the posted complaint.
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                        S
                        sanjibb
                        from Solap, West Bengal
                        Oct 15, 2019
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                        Festivals mean a lot of cooking. And a lot of cooking means constant cleaning and overload on the appliances. Till last year, mother used to lose her cool on something or the other during this season, for one reason or the other. But this year im certain is gonna be different. Kitchen appliances from kaff are ridiculously easy to clean and maintain. Powerful devices with quality materials and easy to operate as well. Clean-cut design aesthetics that go really well with my counter tops. Much pride in my decision to go with kaff.
                        Kaff Appliances India customer support has been notified about the posted complaint.
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                          M
                          moinakhi
                          from Ahmadpur, West Bengal
                          Oct 14, 2019
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                          I installed kaff built in microwave in my kitchen two months back. The design of the product is very beautiful. My old microwave took a lot of space on my kitchen platform and so i thought of getting a new one which was built-in so that i could’ve more space. Built in microwave and other appliances options by kaff are the best to get your kitchen modified. The microwave has grill and convention modes that really help me prepare tasty food & desserts for my family. I must say, it's worth the money. Thank you kaff!
                          Kaff Appliances India customer support has been notified about the posted complaint.
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                            N
                            neetai
                            from Ahmadpur, West Bengal
                            Oct 13, 2019
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                            I had heard about kaff's built-in ovens earlier and so decided to give it a try. To my surprise, it turned out a lot better than i had expected! It has a really sophisticated and compact design that makes my kitchen look a lot more spacious! No matter what i bake or even cook, everything just turns out perfect. Its ergonomic features are meant to take care of the hygiene factors that i have been looking for. I am a happy consumer with a pleasant experience!
                            Kaff Appliances India customer support has been notified about the posted complaint.
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                              A
                              atanuo
                              from Ahmadpur, West Bengal
                              Oct 10, 2019
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                              I bought kaff’s built in dishwasher a few months back. It has a unique stainless steel finish that makes my cabinet look really attractive and adds glamour to my kitchen. The elegant design displays a style that looks perfect for a modular kitchen as well. The digital display setting is really helpful and you don’t need to be expert in handling dishwashers. It's easy to handle even for the first timers without any prior knowledge o[censored]sing dishwashers. Quite happy with the looks and performance of my dishwasher. Kaff is just revolutioninzg the kitchen appliances. Way to go!
                              Kaff Appliances India customer support has been notified about the posted complaint.
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                              Dear Atanuo,

                              We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

                              Link to Facebook Messenger: m.me/kaffindia

                              Regards,
                              Team KAFF
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                                A
                                ardesh
                                from Ahmadpur, West Bengal
                                Oct 9, 2019
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                                The exhaust fan i have is the sky 15 from kaff and so far loving the product. As the kitchen air becomes stagnant after sometime of cooking, i decided to buy the sky 15 for better air flow in the kitchen. Immediately after installing the product i could see the difference in the air as it takes away the stale air and odours from the kitchen. Unlike other exhaust fans, the sky 15 attatches itself to the ceiling and thus efficiently takes the hot air away which allows the air to flow out and into the kitchen very well.
                                Kaff Appliances India customer support has been notified about the posted complaint.
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                                  T
                                  tanya2615
                                  from Delhi, Delhi
                                  Oct 7, 2019
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                                  Address: Ghaziabad, Uttar Pradesh, 201001

                                  In love with kaff and their products. I have the built in hob, oven and chimney all from kaff as an upgrade to my modular kitchen and so far love all the workings of the appliances. The hob performs exceptionally well with consistant flames and the oven has good features for all types of grilling and baking. The chimney does'nt make a lot of noise yet gives a good suction power to take in all the steam and oil particles. Would gladly recommend kaff to anyone looking for kitchen appliances.
                                  Kaff Appliances India customer support has been notified about the posted complaint.
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                                    niks7979
                                    from Bengaluru, Karnataka
                                    Oct 6, 2019
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                                    Address: SS Plaza 4th Floor, Opposite Hilton Garden INN, Sector- 47 Gurugram, Haryana - 122001, Gurgaon, Haryana, 122001

                                    '3' written mails given to the organization, dated 15th february, 9th march & 12th april'2019, for kaff chimney repair. (Evidences available).
                                    The organization does not even bother to respond. After 1st complaint, some technician called, however, citing busy schedule, never bothered to turn up. I have a chimney leaking poisonous oil into the food being cooked below & this organization does not even bother to turn up for repair & service. Such organizations must be heavily penalized for pathetic customer services & should be barred from any kind of sale, cause when they can't provide services, they don't deserve to be in business. Would request immediate action & intervention.
                                    Kaff Appliances India customer support has been notified about the posted complaint.
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                                    Hi I raise a complain Long back 1 month back, There is no Solution or else any body is not contacting for this, Very bad costumer service.

                                    It would be great if it will short out bit first.

                                    Thanks
                                    Tapan Rath
                                    +91-[protected]
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                                    Dear niks7979

                                    We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

                                    Link to Facebook Messenger: m.me/kaffindia

                                    Regards,
                                    Team KAFF
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                                      M
                                      mahindar
                                      from Ahmadpur, West Bengal
                                      Oct 4, 2019
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                                      I recently installed kaff kitchen ware over my designer's recommendation. I was a bit apprehensive at first but since the time i laid my eyes on it, i have simply been in love. It looks beautiful and it has made my life super simple. All i have to do is put all the dishes in the washer and it automatically takes care of everything. It's sleek and super chic. The price completely justifies all the features you're getting with this. I simply recommend it everyone who needs a stylish and innovative dishware at home.
                                      Kaff Appliances India customer support has been notified about the posted complaint.
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                                        Krishna Bhutda Lahoti
                                        from Noida, Uttar Pradesh
                                        Oct 4, 2019
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                                        Address: Nagpur, Maharashtra, 440010

                                        I have purchased kaff chimney 2017. Due to some flame accident mesh filters melted. I am complaining since last 6 month to send technician. But no action has been taken till now. Oils leaking from chimney. And when it comes to customer care they always says that your chimney has been discontinued. What to do after spending 30k chimney and getting such a poor response for service? Is this a customer should get through this companies? Even local retailer also least intrested in solving issue.
                                        Kaff Appliances India customer support has been notified about the posted complaint.
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                                        The Kaff dishwasher of mine was having problems with the controls as it wasn't responding very well. As I contacted the Kaff customer care, they arrived and diagnosed the problem to find out what the problem was. Its been months since they repaired it and i have not had any problems since then.
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