|Address:||Rose Manshions Apartment, Kadugodi, Bangalore, Karnataka, 560066|
I bought a Kaff chimney and built in hob in January 2019 and got it installed by Kaff technicians in our apartment in Rose Manshions Bangalore . On June 2nd, I was sitting in my living room when suddenly I heard a loud scary noise of something getting blasted. It was so dangerous that I got panicked by the sound of glass break. When I went inside the kitchen, the hob glass got cranked and clattered all over the place in the kitchen. Luckily there was no one in the kitchen during the blast and no one got hurt. Also, the kitchen chimney was not used for more than 24 hours. After that I called the customer care number and asked them for immediate escalation but there is no response yet. Please see the pics attached taken at the time of incident.
Aug 29, 2019Complaint marked as Resolved
Company reached out me in my mobile number after contacting them on messenger fb.
Kaff Appliances India customer support has been notified about the posted complaint.