Kaff Appliances India Complaints & Reviews

I had purchased a Kaff Hob KHB BR3 for around Rs.14000. The very next year all the three knobs started yelliw coloyr flames. The underneath of vessels turned black while cooking. On the technician checking he asked us to replace the knobs as the aluminium area below the brass is melting and its a manufacturing defect in such stoves. We are in the same position again from 2018. Very pathetic and we being quite old now have worries if some...

KAFF is doing very good with the service. I am fully satisfied with the service given by KAFF when I called them to fix my chimney. The team came in no time and fixed its motor without making any mess. They did not ask for any extra amount as the product was under a protection package that I bought when I newly bought this chimney. I have to say that if you are annoyed with the servicing of your product then switch to KAFF, you will be in...

KAFF is doing very good with the service. I am fully satisfied with the service given by KAFF when I called them to fix my chimney. The team came in no time and fixed its motor without making any mess. They did not ask for any extra amount as the product was under a protection package that I bought when I newly bought this chimney. I have to say that if you are annoyed with the servicing of your product then switch to KAFF, you will be in...

I was facing many problems while using chimney of another brand. Then i bought kaff's auto clean chimney it has a strong suction power that is perfect because i have a medium sized kitchen. I bought it from kaff's showroom in delhi and the whole process of installation was done without any issue by the team. Not only this they gave a proper demo on how to operate it. I am happy with the service as well as its performance so far....

Hello my name is azhar ali khan i had called customer care last month for servicing. The person who came told me one of the burner needs replacement and said it will take fews days and did not do any service. After two weeks i again called customer care the lady said wait for few days as parts take some time to arrive, now it has been more than a month nobody has come. I feel cheated because i have been having constant argument with my wife...

I have a good collection of wine and for keeping them in good manner i bought kaff's very stylish looking wine cooler. The whole process from buying it to the installation was hassle free and i am very thank full to the after-sales service given by the company. Not only this they assist me with the choice and i have to say that i bought the best one. I will definatly recommend thisbrand further....

It is very much unfortunate that we are suffering a lot due to non-cooperation from the Kaff service technician.
I lodged a complain on 22.05.2019 for cleaning the kitchen Chimney and the same was attended on the day itself by Hasmot Khan(Mob : [protected]). But on completion of cleaning the motor was defunct (it was tested before cleaning was carried out). I told him to take care immediately because our Kitchen is Open only. He assured...

After using chimneys of other brands i finally settled to kaff's auto clean chimney nobelo. I have been using this chimney from a while now (Almost a year) and havent come across any issue so far. The reason why i opted for an auto clean one is that i dont have to waste time on cleaning it and all the things of this chimney are packed with-in the body so it does not maqke much noise. Other than these thing i will say that it is a perfect...

I renovated my kitchen recently so I just wanted to change some of my old appliances with new built-in ones. I straight away went to KAFF's website because many friends of mine are using appliances of this brand and I have got a positive review from them. I really liked that KAFF provides a wide range of products to choose from. I bought a list of appliances like a chimney, hob, and a dishwasher. All of this plus installation fee cost me...

I am a big wine enthusiast and just love to keep a good collection of wine. So for keeping the wine in perfect condition, i bought a very premium looking wine cooler that to be in a very reasonable price range from kaff. This wine cooler from kaff is a perfect thing for me as it keeps it in perfect temperature and atmosphere. I am fully satisfied with the quality of the product as well as by its performance so far....

I tried out chimneys of many brands but finally settled to kaff's island chimney canary 90. I bought this chimney last year from kaff's website and haven't come across any big noticeable issue so far. Now talking about the small issues it makes little noise when it starts but after a while, the noise level goes down that's all i have called for service and so it will get fixed soon. Other than this it is a perfect fit for my kitchen both...

We are living in behror - alwar 301701, purchased a chimney - nobelo dhc 60, vendor charged 400/- for installation, but it is not working properly, we complained to vendor and asked him to call kaff engineer but after one week too, no body came, vendor confirm that he is continuously asking to kaff engineer but he is not willing to come!!!

We purchased the kaff instrument by the big name of company, but regret to inform about...

I have purchased oven, chimney, grill, microwave n dishwasher... Nothing works perfectly.. Nobody is there to resolve d problem.. I have logged d complaints since 6-7 month.. Some complaint number are - kf252396, kf252399, kf2400, kf229353, kf232816, kf[protected],[protected],[protected],[protected]. Sometimes they close widout even a call back n sometime they says that preys r in order but no one is ready to rectify n gv service... Pathetic...

I bought a kaff wine chiller. I had told them i was putting it in a cabinet. Nobody informed me it’s a free standing chiller even during installation i wasn’t informed. I could have exchanged it that time. They told me to make grills for air and it would work well. It still doesn’t work. But even after several follow ups my problem has not been resolved. I would like my refund. This is not fair on customers....

Dear team,

This is with ref to the ticket raised for the kaff hob and chimney on 10th mar. Service engineer came and removed the chimney and left mentioning spare part is required.

Complaint no :[protected]

I have followed up 30 times after that but no luck.. Got the number of nadeesh [protected]/[protected]. Tried 10 times but never picked the call. I have never experienced such an unprofessional...

I have KAFF chimney in the tenants house which was never cleaned or serviced by tenants and pigeons were nesting in it for the last 2 years and they did not fix it. Now they have vacated and asked kaff technician to attend . He quoted Rs 6999.00 for parts and service. But my tenants asked him to meet them and it was fixed after a couple of days. And they it costs Rs 5500.00. But I had an acknowledgement from KAFF for only 850.00. I want to...

I am really frustrated with your hopeless service from complete kaff team, i am thinking why i purchased kaff products.. I will spread awareness in social media saying not to purchase kaff product as there is no proper customer support.
I complained for 2 small gas burner and plates in january 2019 as the plates have rusted completely as you have given metal plates.. Till today i have not got the service more than 19 times i called...

After going through so many other brands i stuck to kaff because it provides good quality modular kitchen appliances in a very reasonable price with wide variety to choose from. I bought several electric appliances from kaff for my new modular kitchen and the whole thing including installation costed me a very less than i expected. Not only this the design of appliances matches the theme of my kitchen and makes it more graceful....

I bought this really nice free standing wine cooler from kaff that is kwcth-8 which has a capacity to store 5 to 6 bottles at a time and it is perfect for storing both types of wines (White and red) for a small size portable wine cooler for keeping my small collection of wine. Not only this i liked it because i bought it in a very resonable price and this product is really value for money....

I am using built-in oven of kaff. It has been working well till date and its really a big help for me as i love to cook food. The different types of modes and grills make it so easy to use and clean. It is spacious yet compact in size and has enough room for fitting big utensils. I will definitely say kaff is quite good in their service and product....