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Kaff Appliances India Complaints & Reviews

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Updated: Nov 13, 2024
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Kaff Appliances India reviews & complaints page 15

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A
AngshuRoy353
from Ahmadpur, West Bengal
Jul 5, 2019
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I will prefer kaff over other brands because i am happy by the performance of kaff's dishwasher. Not only this it is energy and water conserving to. This brand is durable and gives various warranty packs for production of your product. I am happy with the buying experience here. I have referred it further to many people and they also responded positively about it.
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    HiyaChowdhury678
    from Ahmadpur, West Bengal
    Jun 30, 2019
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    KAFF is best with its after-sales service. I am impressed by it because I called the team for service of my KAFF's chimney and they fixed the oven on time without asking any extra charge on the service I just had to pay for the new items used in it. I have to say that if you are annoyed with the servicing of your product then switch to KAFF, this brand is quite good.
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      sudhir0066
      from Ahmadpur, West Bengal
      Jun 29, 2019
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      As a wine enthusist, i bought kaff's wine cooler kwc 38 a year ago. The best thing is that it is a free-standing wine cooler with a capacity of 32 bottles (Approx.) at a time which is just perfect for me. Its compact size makes it look very classic and fir for the kitchen. I am very happy with the overall performance of the cooler as it's quite easy to maintain and also comes with so many cool features.
      Kaff Appliances India customer support has been notified about the posted complaint.
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        R
        RIYANKADEY753
        from Ahmadpur, West Bengal
        Jun 26, 2019
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        I am very fond of owning a good wine cooler and all other brands i have tried are not as good as kaff. I saw this brand's wine cooler at my in law's place and after that, i visited one of kaff's showroom to buy a little smaller size of wine cooler than i saw. It was impressive to see so many types of wine coolers there and the pricing was done according to their features. I got a perfect model of the wine cooler. Although it is a bit expensive but totally worth the price.
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          Rocky halder
          from Ahmadpur, West Bengal
          Jun 23, 2019
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          I bought kaff's auto clean chimney and it is very easy to maintain and i don't have to worry about clean it very often. As all the motor and filters are concealed behind the body it does not make much noise and the suction power is also pretty good. It does not take much energy to run efficiently. I bought this chimney a while ago and haven't faced any issue with it till date.
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            S
            shefali ahmed
            from Kolkata, West Bengal
            Jun 20, 2019
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            After getting annoyed by my previous chimney I switched to Kaff's chimney. It has such good filters and strong suction power. It works quietly without increasing the electricity bill. I bought it on sale at a very good discount from KAFF's showroom. The whole process of installation was done perfectly by the team. I am very impressed by this brand and going to stick with it for long.
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              L
              Latika Chandran
              from Mumbai, Maharashtra
              Jun 15, 2019
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              Address: Srishti green GARDEN, Opp. CHITILAPILLY ground chitilapilly, Thrissur, Kerala, 680551

              I had purchased a Kaff Hob KHB BR3 for around Rs.14000. The very next year all the three knobs started yelliw coloyr flames. The underneath of vessels turned black while cooking. On the technician checking he asked us to replace the knobs as the aluminium area below the brass is melting and its a manufacturing defect in such stoves. We are in the same position again from 2018. Very pathetic and we being quite old now have worries if some day the stove may also burst.
              +1 photos
              Kaff Appliances India customer support has been notified about the posted complaint.
              Jun 15, 2019
              Updated by Latika Chandran
              I called customer care toll free number of Kaff and was told to call after half an hour. Tried again but asked to call after half an hour
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                tridha7890
                from Bahula, West Bengal
                Jun 7, 2019
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                KAFF is doing very good with the service. I am fully satisfied with the service given by KAFF when I called them to fix my chimney. The team came in no time and fixed its motor without making any mess. They did not ask for any extra amount as the product was under a protection package that I bought when I newly bought this chimney. I have to say that if you are annoyed with the servicing of your product then switch to KAFF, you will be in benefit.
                Kaff Appliances India customer support has been notified about the posted complaint.
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                  rahul312
                  from Kolkata, West Bengal
                  Jun 7, 2019
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                  KAFF is doing very good with the service. I am fully satisfied with the service given by KAFF when I called them to fix my chimney. The team came in no time and fixed its motor without making any mess. They did not ask for any extra amount as the product was under a protection package that I bought when I newly bought this chimney. I have to say that if you are annoyed with the servicing of your product then switch to KAFF, you will be in benefit.
                  Kaff Appliances India customer support has been notified about the posted complaint.
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                    R
                    rahulvohra
                    from Delhi, Delhi
                    Jun 2, 2019
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                    Address: nehru nagar, Ghaziabad, Uttar Pradesh, 201001

                    I was facing many problems while using chimney of another brand. Then i bought kaff's auto clean chimney it has a strong suction power that is perfect because i have a medium sized kitchen. I bought it from kaff's showroom in delhi and the whole process of installation was done without any issue by the team. Not only this they gave a proper demo on how to operate it. I am happy with the service as well as its performance so far.
                    Kaff Appliances India customer support has been notified about the posted complaint.
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                      A
                      azkhan007
                      from Kolkata, West Bengal
                      May 31, 2019
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                      Address: Kolkata, West Bengal, 700019

                      Hello my name is azhar ali khan i had called customer care last month for servicing. The person who came told me one of the burner needs replacement and said it will take fews days and did not do any service. After two weeks i again called customer care the lady said wait for few days as parts take some time to arrive, now it has been more than a month nobody has come. I feel cheated because i have been having constant argument with my wife as she is taunting me why did you buy product from this brand? Please help me before i lose all faith in your company. I have registered my product with this number [protected]
                      Kaff Appliances India customer support has been notified about the posted complaint.
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                        vishal7431
                        from Kolkata, West Bengal
                        May 30, 2019
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                        I have a good collection of wine and for keeping them in good manner i bought kaff's very stylish looking wine cooler. The whole process from buying it to the installation was hassle free and i am very thank full to the after-sales service given by the company. Not only this they assist me with the choice and i have to say that i bought the best one. I will definatly recommend thisbrand further.
                        Kaff Appliances India customer support has been notified about the posted complaint.
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                          subhas65
                          from Kolkata, West Bengal
                          May 28, 2019
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                          Address: Kolkata, West Bengal, 700032

                          It is very much unfortunate that we are suffering a lot due to non-cooperation from the Kaff service technician.
                          I lodged a complain on 22.05.2019 for cleaning the kitchen Chimney and the same was attended on the day itself by Hasmot Khan(Mob : [protected]). But on completion of cleaning the motor was defunct (it was tested before cleaning was carried out). I told him to take care immediately because our Kitchen is Open only. He assured me and left. But till today I did not have any response from the service technician. I once again contacted helpline[protected] two consecutive days. They gave me one Mob no.[protected]. I reported her few times but in vain. Now she is also not attaining the call.
                          Now what I am to do. Am I to take up the case with Consumer forum? Please help or guide me.
                          Kaff Appliances India customer support has been notified about the posted complaint.
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                            nikita4789
                            from Delhi, Delhi
                            May 26, 2019
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                            After using chimneys of other brands i finally settled to kaff's auto clean chimney nobelo. I have been using this chimney from a while now (Almost a year) and havent come across any issue so far. The reason why i opted for an auto clean one is that i dont have to waste time on cleaning it and all the things of this chimney are packed with-in the body so it does not maqke much noise. Other than these thing i will say that it is a perfect fit for my kitchen.
                            Kaff Appliances India customer support has been notified about the posted complaint.
                            Chimney model no MARK MX 60 need filter. But your service provider is not responding a lot. Now I am thinking that the purchase of your product is nothing but the waste of money and time. In future this type of rubbish will not be purchased me or other, I will try my best.
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                              sanyashi baba
                              from Kolkata, West Bengal
                              May 19, 2019
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                              Address: Kolkata, West Bengal

                              I renovated my kitchen recently so I just wanted to change some of my old appliances with new built-in ones. I straight away went to KAFF's website because many friends of mine are using appliances of this brand and I have got a positive review from them. I really liked that KAFF provides a wide range of products to choose from. I bought a list of appliances like a chimney, hob, and a dishwasher. All of this plus installation fee cost me approx less than expected.
                              Kaff Appliances India customer support has been notified about the posted complaint.
                              The best thing about KAFF is that all its products are of the latest technology and according to the need of the customer. Not only this KAFF provides so many cool offers on their products that make it more convenient for us. I have been using many products from KAFF and haven't come across any issue in using it. I am happy to be KAFF's customer.
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                                A
                                anil234576
                                from Kolkata, West Bengal
                                Apr 28, 2019
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                                I am a big wine enthusiast and just love to keep a good collection of wine. So for keeping the wine in perfect condition, i bought a very premium looking wine cooler that to be in a very reasonable price range from kaff. This wine cooler from kaff is a perfect thing for me as it keeps it in perfect temperature and atmosphere. I am fully satisfied with the quality of the product as well as by its performance so far.
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                                  rahul64537
                                  from Kolkata, West Bengal
                                  Apr 28, 2019
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                                  I tried out chimneys of many brands but finally settled to kaff's island chimney canary 90. I bought this chimney last year from kaff's website and haven't come across any big noticeable issue so far. Now talking about the small issues it makes little noise when it starts but after a while, the noise level goes down that's all i have called for service and so it will get fixed soon. Other than this it is a perfect fit for my kitchen both size and efficiency wise.
                                  Kaff Appliances India customer support has been notified about the posted complaint.
                                  We need service for our chimney and also the chimney plate has broken. the chimney is not in a good condition i.e., the chimney is not sucking the smoke
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                                    Vipin bhagat
                                    from Sangamner, Maharashtra
                                    Apr 23, 2019
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                                    Address: Alwar, Rajasthan, 391701

                                    We are living in behror - alwar 301701, purchased a chimney - nobelo dhc 60, vendor charged 400/- for installation, but it is not working properly, we complained to vendor and asked him to call kaff engineer but after one week too, no body came, vendor confirm that he is continuously asking to kaff engineer but he is not willing to come!!!

                                    We purchased the kaff instrument by the big name of company, but regret to inform about poor service.

                                    Pls take a note and arrange to repairing as soon as possible.

                                    [protected]
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                                      Silkons
                                      from Bhopal, Madhya Pradesh
                                      Apr 22, 2019
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                                      Address: Civil Lines, Raipur, Chhattisgarh, 492001

                                      I have purchased oven, chimney, grill, microwave n dishwasher... Nothing works perfectly.. Nobody is there to resolve d problem.. I have logged d complaints since 6-7 month.. Some complaint number are - kf252396, kf252399, kf2400, kf229353, kf232816, kf[protected],[protected],[protected],[protected]. Sometimes they close widout even a call back n sometime they says that preys r in order but no one is ready to rectify n gv service... Pathetic service and companyjust know how to loot customer. But never know to give customer service. After one month my products wuld be out of warranty n i think they are intentionally stretching d time di day they can charge for service n part n we could not ask to replace it... Plz gv me d justice. Ph number-[protected]
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                                        jkvkdkkk
                                        from Mumbai, Maharashtra
                                        Apr 17, 2019
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                                        Address: Mumbai City, Maharashtra, 400013

                                        I bought a kaff wine chiller. I had told them i was putting it in a cabinet. Nobody informed me it’s a free standing chiller even during installation i wasn’t informed. I could have exchanged it that time. They told me to make grills for air and it would work well. It still doesn’t work. But even after several follow ups my problem has not been resolved. I would like my refund. This is not fair on customers.
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