Kaff Appliances India Complaints & Reviews

My gas hob’s ingnition is not working on one burner and theres lower flame output on other, made several complants but nobody came or attended. they never attend to complaints and after a few days they themself close it. i will add past 3 complaint numbers here which werent attended to
[protected] on 26th april 2022
22420124 on 20th april 2022
[protected] on 14th march 2022
[protected] on 11th may 2022
none...

Complaint Request Number:[protected] Dated 25 April 2022 still remains unresolved....

I raised a complaint for servicing on the registered number on google.

[protected]. I shared my phone number and address.
Soon after the service guy called me requesting me to share the location, and called from another number again. Long story short, here are the numbers, , in case any one is genuinely trying to read these emails and help . [protected] and [protected].

He came home along with another...

I bought Kaff Hob in year 2019 and in last 3 years i have paid enough on hob cleaning, around 3000 rs spent on this.

2. In 2 years only one of the iginititaion point also has been changed worth rs 3000 + spent on that.

3. Alas, in this month, the so called toughened class has been broken, while cooking. No physical damage or bang on was done by user.
Now they are charging 6500+ rs for replacement including...

I recently purchaswd kaff chimney from vijay sales worth rupees 17000 and after 5 days it stopped in between .2 times service enginner came and now he is saying that motor is to be changed.why i changed motor as it is only 15 days o[censored]se.i want my money back....

I had purchased a microwave oven from kaff and it was installed in feb 19, 2022. At the time of installation itself we noticed that the door of the oven was opaque instead of transparent and when asked about it the person/technician replied that it might be nee model. But it is a manufacturing defect and under warranty....

On 26th march 2022, i was sitting in another room when the glass of the kaff chimney installed in the kitchen spontaneously cracked to a thousand pieces. Thank god that no one was around no one got injured. This was dangerous situation where the glass spontaneously broke. It was not in use, the gas was not on.
I called the CC and raised a complaint[protected]. I did get a call from Kaff Chandigarh and subsequently spoke to abhay katyal...

After purchase in 31.10.21, chimney is stop working.I have complain to customer care on 21.02.22.Company representative taken demage motor on 07.03.22.Till date no response about my motor. I have complain 02 times but company not response....

I have raise a service request on 19th of March with service no[protected], and the customer care person told me that the service person will visit within two days, but no one has visited till 5 days and again I called your customer care and they have sent the person on next day and the person visited is unable to solve the problem, and he told that he will visit next day with his senior person and solve the problem, but no one has visited...

Location: Ludhiana Punjab
Product: Kaff Automatic Hob
Issue: Glass Shelve of Hob is broekn and required to be replaced

I have already complaint to your concerned dealer, Employee Mr Abhay (Mobile-[protected]) regarding the same issue and now its been nearly a month i am following up the rectification of the error.
No one has turned around till date

earlier even I have filed a complaint with...

Repair / Servicing.

Contact Details[protected] /[protected] /[protected] /[protected].

Email Id - sridhar.[protected]@gmail.com...

I have bought a Cooking Range (KGM 60) and Chimney (Albury DHC 60) on June 2020.
From then the Chimney Board got problems 3 times and went for repair and fixed, each time it took more than 30 - 45 days to complete the service request.
When we raised the issue on the Oven, technician checked with the water and said it's working, but we were never been able to use the oven for anything aside than storage o[censored]tensils. The gas top...

Chimney is making noise above the prescribed level, but they are unable to resolve it.
Hob knobs are defective from day one, These are damaged and I had been assured to replace it, but they don't have spare parts to replace.service center telling that we have sent request for spare parts, It is not done since one month.
Very pathetic and irresponsible after sales from kaff appliances.the complaint sms is here lodged on Feb 12,...

We bought a brand new machine which just Operated for an hour and stopped working
The company people came and took out the main Device claiming to put it back in 2-3 days
And now it's been 30 days with worst customer experience and yet pending the product replacement...

Month of September I purchased chimney and stove. Recently auto clean in chimney and one burner ignite are not working. I raised complaint 16th Feb (Req No[protected]. no responds. Again i called and inform. Nothing happened.
Nearly waiting for 2week no information.
HUGE mistake by trusting KAFF. Please help me out this issue....

I have purchased hop top las aug and the product received was damaged however as installation was done the dealer is not ready to change..my complaint is still open and company is not bothered to support

Dealer aakar marketing
invoice 0522...

Bought KAFF Rover DHC 60 Filterless Chimney on 8-Dec-2021.
After auto clean oil is not collecting in oil collector. Rather than it is dripping outside from motor housing and it falls either on the mesh cover or directly on the stove.

Waited for nearly 2 months to see if this works, but didn't worked at all.
Technician visited and he said nothing can be done and this product works like that.

I...

Terribly upset with the extremely bad and shoddy service of Kaff chimney installation in Kalina area. After harassing me for one week for installation the technician who finally arrived said the earlier technician sent by the company fit the wrong ducting pipe. I am completely dissatisfied with Kaff. If new customers are treated this bad i shudder to think how existing customers may be suffering after buying their products.
NEVER AGAIN...

Hi All

My kaff cooktop.burner has been broken. Kindly look into it on urgent basis....

Purchased a chimney a month back. After 20 days it stopped working. Tried to follow customer call complaints but Company is not responding properly.

Worst service ever provided. Looking...