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How to i login to the user id and password

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Karnataka mobile banking app is not properly working. App is hanging can't opened. Not only in this app, also BIM app Karnataka account not opened.
Sir i am pavan
i am getting messages like debit, credit, balance otp pin like these.
but this is not my account.
a/c- xxxx16316xx
phone- [protected]( this is my number)
please verify and update with a/c number.
i am getting messages like debit, credit, balance otp pin like these.
but this is not my account.
a/c- xxxx16316xx
phone- [protected]( this is my number)
please verify and update with a/c number.
My old ATM card bearing no: [protected] has been expired on 03/18. But still today I had not received my ATM.
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+91 82 4222 8222
+91 80 2202 1508
+91 80 2202 1507
Post Box No. 599.Mahaveera Circle, Kankanady, Dakshina Kannada Dist., Mangalore, Karnataka, India - 575002