Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Respected sir/ma'am, I am a student studying in 10th here at Belgavi.
Today(01/06/2022 at 4:30 pm) as I was coming back from school I hopped on my bus( Bus no. KA 25 F 3196) and sat in a corner as there was not much space available in the front. When the bus conductor came to give me my ticket( which was ₹6), I told him I didn't have the same money so I gave him ₹10 expecting him to give me back the remaining money. But the conductor refused to take the money and started yelling at me that "If you don't have the money then get out of the bus, even being educated you children don't have any sense (with some vulgar words)".The conductor insulted me as all the 30 heads on the bus turned around to see us. This was both an embarrassing and humiliating moment for me. Hence I request the department to look into this matter and hope this doesn't repeat.
Yours sincerely,
STUDENT

Dear Sir/Madam,

My name is K Govindaraju, employee of Kirloskar Electric Company Limited, Everyday i have travelled to Hosakere (Madhugiri) to Dabaspet (Bangalore Rural), every day bus was came to Hosakere at 6.45 AM but today its came early i.e 6.35 AM, at the same time am waiting in bus stand along with 10-15 passengers, the driver was not stopped the bus in bus stand, he stopped bus at 200mtrs far from bus stand, i have to chase the bus by running, i reached 10mtrs distance but he didnot stopped the bus, one of my friend travel from madakasira, he was in bus, he requested to conductor to stop the bus, but he didnt stopped and using abused words. today i have monthy review meetng at my office, at the same time i didnot reached the office to attend the meeting. Finally i got private taxi Rs.1000/- . Kindly conduct enquired on the same.

Bus Number is KA16 F0023 (Pavagada Depot)

Pavagada Depot Manager Number: [protected]

Pavagada DTO Number: [protected]

Regards,

Govind,

Ph#[protected].

Hi Team

Requesting you to look in to this matter date 01/06/2022 Indi To Mumbai bus number KA 28 F 2479 which is traveling as per rules it's last stop is showing as Mumbai Central but the bus driver's and conductor are refusing to drop as they are saying we will drop till kurla depo which is not the last stop. Please look into this matter at the earliest. Attatched is the screens shot of bus details as well as passenger details.

Hi Team,

Requesting you to look in to this matter date 01/06/2022 Indi To Mumbai bus which is traveling as per rules it's last stop is showing as Mumbai Central but the bus driver's are refusing to drop as they are saying we will drop till kurla depo which is not the last stop. Please look into this matter at the earliest. Attatched is the screens shot of bus details as well as passenger details.

Thanks & Regards.

Transaction one:
OB reference number- OB48928697
Date of booking- 10/05/2022 (Tenth May Two Thousand Twenty Two)

Transaction two:
OB reference number- OB48928951
Date of booking- 10/05/2022 (Tenth May Two Thousand Twenty Two)

I had made two transactions on 10th May 2022. Both transactions failed. I waited for the mentioned duration to recieve the refund. I DID NOT recieve the refund. Please look into the matter and refund my money as soon as possible.

KSRTC responded to my tweet on 23/05/2022 and gave me complaint number #18730 .
Though, I haven't received any refund yet.

Bus No: KA 26 F 1151. Traveling from Gadag to Mumbai.
Every seat of Bus is filled with some trays. Other passengers don't have space to place their bags. This is causing inconvenience to the passengers.
For the same conductor has taken the bribe.
Few plastic trays moved during bus movement and hurt to the passengers feet.

Respected sir, I am passenger who travelled from lokapur to Bagalkot on 29/05/2022
Bus no. :Ka 29 AF 1194
Bus conductor did not gave me the ticket when I asked him for the ticket later I myself went towards the conductor and took the ticket at kaladgi and conductor did not come even for a round for collecting ticket
And he did not give the money which was supposed to be given(Rs 6)

Please try to avoid these things

Thank you

There is no frequent buses from Bengalore to chintamani, hence every bus is full and can't even breathe if we board in the bus.
Kindly take the statistics and provide frequent buses from hoskote Or Bengalore to chintamani 563125

In the bus conducter is misbehaving with girls and scolding and abusing in front of all because they entered bus with bus pass. But here I mention that they are totally eligible for traveling in that bus.

Who might bus was not stopped at kunigal bypass during journey towards shivmogga.
BUS NO. KA17, F1505
DATE: 30/05/2022
Time:12.30 pm
Please take necessary action against irresponsible driver.

Sir/madam
I am from karnataka bidar, I move bidar to gulbarga daily rtc provided condutorless busses they are noting but waisting of time
Think about the people's time..don't think about only benifits

Travelling from mysore to hyderabad in airavata club class bus no f1818. Given food stop at sai regency in chikkaballapura where only roti curry and Chinese food is availabe and no other options and hotels available in the locality.. conductor telling that it's an instruction from mysore depot to stop only in this particular hotel. The food quality is very very poor for which they are charging too high cost..whether the passenger need to eat as per his want or KSRTCs completion? What's the reason for giving stop in only that hotel..kindly resolve it

To whomsoever it may concern.

We have been noticing a regular delay in the Volvo buses to virajpet. I am a regular traveller and i travel every Friday by bus.
The bus which is suppose to leave at 10:32pm is very regularly late and leaves at 11:30.

Likewise on May 29th I had booked a bus from virajpet to Bengaluru at 11:45 pm. I reached the bus stand at 11 and i get a call from ksrtc that the bus had been delayed and they are still in Kerala and will reach virajpet at 12:30

Is this really fair on the passengers. ? It can cause a lot of inconvenience to the lady travellers especially. Request you'll to kindly look into the matter and maintain some punctuality.

Seat number 14 15 for two sleeper seat conductor dumped four drunked persons

Driver is driving very rash, he is in very urgent not stopping properly at bus stops. 2 old age people fell down on bus stop. One handicap person was about to catch bus from source stop taj nagar. Driver is not ready to stop even for 1 min. Till that handicap person gets in...he drive without seeing handicap person...person fell down. Please take action against this driver. Bus number: KA63, F0010, Date 29-may2022, taj nagar to CBT, timing. 8pm taj nagar.

Dear sir/Madam

Myself jithendra prasad BR
In the date of 29/05/2022 me and my wife travelling in KSRTC from 8th mile to SIRA..
The bus number KA-36 F-1389 in this bus conducter took extra fare for us.. From 8th mile other KSTRC bus's charge will 130 per head but he took 146 per head.. This is not a right approach from the conducter.. In other bus 130+130=260. But in this Bus he will took 146+146=292

Please kindly do the on this issue
Jithendra Prasad BR
[protected]

From
Sunil kumar G A
advocate
Mysore
Karnataka
Mob.[protected]

Respected sir.
I have travelled today from srirangapattana to Mysore bus bearing no KA 11 F0172.. during that time the conductor was behave rude about issuing the ticket ..and he is used the filthy language ... really this is hurts to me and also all passengers who will like to travel in ksrtc bus...i request you to take necessary actions to avoid like these behaviours ..and also after these incident taken place i don't like to travell again in ksrtc bus ...but we have rights to ask about these things hence i raised this compliant
With regards
Date 29/05/2022
Place Mysore sabar bus stand

Sir I am from Banglore
I want ag goo Kukkesubrahmanya

But driver is very fast and rash driving
U know on thing on the way 2 passagers injured very bad driving
Plzzzz corporate

Bus service: 2145KZKBNG
DoJ: 28th May, 2022
Driver no shared to us: [protected]
Complaint: all incoming calls are blocked and reason is ghat road. IN a ghat road, it should say network coverage is not there, but we are getting BUSY as response. Tried calling them infront of them. Still they didn't accept their mistake. They tried to reach us using other number - [protected].
Customer care asked us to stand at new bustand in kalpete, driver stopped at old bustand and costed us around 50rs.
Very very Rude behavior of driver and conductor is intolerable and very unprofessional. They behaved as if they are speaking to a untouchable person. It's because of employees like this, people are opting their private transport instead of karnataka rtc. Please consider our complaint and atleast make the conductor change his behavior.

I am travelling from ballari to gulbarga at 10:14pm 28/5/2022. The condition of bus is worst ever no proper seat in sleeper bus no proper curtains no space for language. Conductor argue and misbehave to keep lagguage. With so much if inconvenience for passenger to travel the ticket fare is costly ..