Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

As a student, taking bus from bc road has become very difficult... We need more busses directly from bc road (black board) from 7:00 - 8:00.

Rude behavior of conductor. Kindly warn conductor
Service name Shakti nagar (raichur) to Bengaluru
Travelled between Mantralaya to Yemmiganur
Too worst behavior of conductor and he don't care about complaining to his higher-ups
Ticket attached.
Kindly acknowledge

Dear Team,

We have travelled from Calicut to Bangalore on 13th June in bus no KA57F3975 Airavt Club class, they have given the refreshment and lunch break at Gundlupet restaurant named as Udupi Nijaguna very unhygienic restaurant they are charging 190/- rs for South Indian Thali with less quantity and quality, wash rooms are not at all clean and restrent staffs are behaving with customers very rudely. These people's spoiling the Udupi hotels dignity as well as Karnataka's name with their bad services. So request you to kindly change the break point from the above mentioned spot. So that we can save our Karnataka's legacy infront of other states people.

Regards
Smitha.

ಒಂದು ತಿಂಗಿನಿಂದಲೂ ಕೃಷ್ರಜಪೇಟೆ ಕಡೆಗೆ ಬೆಳಗಿನ ಸಮಯ 6 ರಿಂದ 8 ಗಂಟೆಯ ಒಳಗೆ ಬಸ್ಸುಗಳ ಕೊರತೆ ಇದೆ ಬೆಳಿಗ್ಗೆ ಹೊರಡುತ್ತಿದ್ದ ಅರಸೀಕೆರೆ ಮತ್ತು ಚನ್ನರಾಪಟ್ಟಣ ಬಸಗಳುನ್ನು ಸ್ಥಗಿತಗೊಳಿಸಿದ ನಂತರ 6ರಿಂದ 9ರ ಒಳಗೆ ಎಲ್ಲ ಬಸ್ಸುಗಳು ಕಿಕ್ಕಿರ್ದು ತುಂಬಿರುತ್ತದೆ ಅದರಿಂದ ಬೆಳಗ್ಗೆ ಹೆಚ್ಚುವರಿಯಾಗಿ ಬಸ್ಸುಗಳನ್ನು ಹೊರದಿಸಬೇಕಗಿ ಕೋರಿಕೆ

I booked a ticket on 21/05/2022 for journey dated 25/5/2022. I cancelled my ticket on 24/5/2022. As per KSRTC cancellation policy, I am entitled a refund of 75% of the ticket amount, to be refunded within 7 business days. On not receiving the amount I lodged a complaint at KSRTC refund section stating the same on June 6th. I haven't got any response from them yet. Attached below for reference and proof are the cancelled ticket and snapshot of my email to the refund section. kindly do the needful.

Worst managemnet...there is no proper bus from kumta to bhatkal via bhatkal to kumta facility...no proper time managemnet...there is no single bus from kumta to bhatkal but 6-7 buses coming from bhatkal to kumta ...

Sir,
Iam a senior citizen travelled from Channapatna to Mysuru on 12 06 22. by bus no KA13 F2330.The conductor refused to accept the digilocker document for age confirmation and charged normal rate for my travel. As the documents are issued by Govt. Kindly refund excess amount collected.

Dear Sir,

I am Raju Meghavat R/O - Gangavathi, Dist - Koppal. I am travelling with my wife and my 2 Sons 1st aon age is - 4 years 3 months and another 1 year 11 months from Hosapete to Harihar today on dated[protected] at - 07.49pm in KSRTC Bus No - KA18F1065. In bus ticket vehicle number mentioned as KA09F4740. In that time my Son is suffering from huge fever so he sleft on seat. We informed to conducter my son is suffering from huge fever please allow him to sleep But cunductor told that if he is your son????? and he used bad words to me infront of all passengers and told that take him on your wipe otherwise take half ticket... So i am taken the half ticket for my son. So as per KSRTC rules this is right or wrong???? I am travelling in KSRTC from last 25 years but this is not happened in my life i am not expected this will happen in KSRTC service. We love KSRTC ❤. Only because of some people bad remarks to KSRTC. So in this issue i want justice 🙏

The bus is causing unwanted delay by stopping more time than normal at some places. Because of which the passengers are reaching late for their destination.

So, please consider this request as everyone time should be valued

Dear Sir,

I am Raju Meghavat R/O - Gangavathi, Dist - Koppal. I am travelling with my wife and my 2 Sons 1st aon age is - 4 years 3 months and another 1 year 11 months from Hosapete to Harihar today on dated[protected] at - 07.49pm in KSRTC Bus No - KA09F4740. In that time my Son is suffering from huge fever so he sleft on seat. We informed to conducter my son is suffering from huge fever please allow him to sleep But cunductor told that if he is your son????? and he used bad words to me infront of all passengers and told that take him on your wipe otherwise take half ticket... So i am taken the half ticket for my son. So as per KSRTC rules this is right or wrong???? I am travelling in KSRTC from last 25 years but this is not happened in my life i am not expected this will happen in KSRTC service. We love KSRTC ❤. Only because of some people bad remarks to KSRTC. So in this issue i want justice 🙏

It’s one hour we are waiting for buses from Haveri to Hubli n nobody is thr to ask any enquiries regarding buses

Bus not stopping or giving stop in said bus stop
Place:Mandya
Bus no: KA09 F 5036
Route: Bengaluru to Mysuru
Time: 8AM June 10 Friday

I have got into non stop bus travelling from Davangere to Bangalore. Board says non stop. And before getting into bus i have checked with conductor if this is non stop he replied yes. But this bus gives stop to each city bus stop which is no fare. People with urgency get into non stop bus paying extra than usual. Who is looking into this issue because this is not for first time I am facing this. Let me know to whom should I complaint further.

As this is public transport on behalf of public i would like to raise this complaint and please look into this issue as soon as possible.

I was travelling in bus number ka 10 F 3326. From puttur to panja via bellare. On 11/06/2022. At 8.30 departure from puttur. Conductor name unknown. I politely asked him to help me with the bags to put it in upper carriage. But he started yelling and creating ruckus about how he has to give ticket and that is only his job.

I have entered a bus ( KA 40F 1324 ) at 10:30pm which passing from Bangalore to ananthpur via chikkaballapura
- conductuor is not allowing to enter the bus because he wants direct ananthpur customer.
- I've informed him that I'll be standing
No issue because I can't take risk for next bus
- And after taking tickets hr is not giving changes which is 20 rs even though he has change he is not giving

My question is does all the seats in the bus includes to only who is travelling directly to anthanpur/destiny of the bus.
I request you team kindly help the people who are travelling in night times please inform the conductors to not make fool to passenger's

I have booked front seat in the bus but the seat number is not matching and conducter was rude and gave me last seat due to which I am severe back pain.

Below are PNR details.

KSRTC Bus PNR: J88102286, DOJ: 10-Jun-2022 20:10, 2010BNGHYD, Bus No : F 4145, Crew Mobile No: [protected]. Happy Journey. From MKSRTC

I am going to raise compliant in consumer court.

The bus number ka f 1805, as I have booked traveling from Bangalore to Salem. The driver is not concerned about safety regulation (using phone while driving) and timings. The bus must should reach at 7.50 at Salem but I'm still going on the way even it's 9pm. Still 30km left. Phone number of your department driver is [protected].
KSRTC Bus trip code on : 09-Jun[protected]BNGSLM, Bus No : f 1805.
Worst journey experience from every passenger .

Dear sir/mam
Kindly response our problem

We are facing daily bus delay problems
And platform no 7 controller not responding our problems and enquirys please help us

Root Hosur bus station Hubli to Hirebendigeri

Bus no KA 37 F 0912 on dated 9/6/2022 time 11:20 at hiriyur driver talking in phone and driving the bus whole way risking patients life. Please do take action against these ruthless drivers and take action to prevent accidents.

It's been more than a year, bus stand parking in Hunsur, any commuters travel daily to far away places for work they need to keep their two wheelers in parking. No parking space creating problems to regular commuters early solution needed in this regard.
Back side road connecting to bypass from bus stand as heavy pits and damaged which needs to be repaired immediately.