Karvy Complaints & Reviews

Address: 500034

Website: www.karvy.com

With reference to the earlier complaint dated 08-may-2016 regarding non-payment of the redemption money for folio no. Idc 0264168 (Idfc ltd infra bond tranche 3) i am still waiting to get it resolved from karvy.

Even after the reply from karvy on 09-may-2016 (After the redemption cheque dt 23.03.2016 bounced) that it would be credited to my account through neft within 6 days but, still it has not been done. Are you taking this seriously? What about the loss of interest for the last 2 months?

This is pure harassment to the customer which is just not expected from an organization like karvy.

Sep 5, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience. We would like to inform you that we have received your document for A/c number correction. We have forwarded the same to the bank and would be dispatching a new DD to your address once we get an acknowledgment from them. Regards, Team Karvy

May 20, 2016

Updated by Asish2001 On 09-May-2016 you replied that "Dear Investor, We regret for the inconvenience caused. This is to inform you that we have received the Demand Draft bearing No: 021053 dt. 23.03.2016 for an amount of Rs.29, 740/- from your end, we will make the payment through NEFT. Please bear with us for 6-7 working days"

and now on 19-May-2016 you are replying for correction of Account Number. You are just replying 2 different things at 2 different times.

Shall I assume that you are not willing to pay my money back and this case falls under fraud case from Karvy

Verified Support

Aug 05, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience caused. The DD was returned to us for correction of the account number which was printed on the DD. We need to send a request along with the original instrument to the payment bankers for cancellation of the DD and issuance of a new one without any account number and send it back to us. The process generally takes around 20-25 working days due to physical movement of the instruments. Once we put the DD into this process, we get requests from either company or the investor to speed up the process or reminders that they still have not received the corrected instruments. Under such circumstances, we are forced to ask the payment banker to cancel the instrument and process the payment through NEFT. This takes around 6-7 working days compared to the above 20-25 day period. This is because the physical letter needs to be forwarded to the payment bankers for processing the electronic payment. This is the reason for the two conflicting statements above. Assuring you of our best services at all times. Regards, Team Karvy

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Address: Hyderabad, Andhra Pradesh

My mother bought two l&t infrastructure bonds via karvy in one in mar 2011 and another in dec 2011 worth rs 20000 each. Unfortunately, we did not receive the hard copies of the bonds due to some postal issues. Now when we visited the karvy office, the guy there asked for a cheque of rs 10650 citing 650 as processing charges while rs 10000 wll be refunded back later. When i tried to call karvy customer care to enquire on how to get the bonds redeemed and the about the need for rs 10000 deposit, they kept on directing me to some 3-4 no. S ultimately saying that they are no longer the registrars for l&t infra bonds and they maintain no historical data with them basically saying that we don't care about our past customers. I don't understand how a professional company like karvy do this. Can someone from karvy help me with this matter?

Jun 19, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

Karvy Customer Care's response Dear Investor, We would like to inform you that we are not the Registrar & Transfer Agent for L&T infrastructure bonds. Kindly reach out to Sharepro Services, Mumbai to address your concern. Regards, Team Karvy

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kaushik sil

from Brahmapur, Odisha

May 19, 2016

Karvy — accounts statement for the year 2014-15 & stock stament & sock statement as on 25.06.15

please refer to the client code 1390945. till date i have not received the account statement for the year 14-15 and stock statement. please send the courrier my mail id is [protected]@hotmail.com regards sampa sil

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Deepti ranjan Behera

from Bengaluru, Karnataka

May 19, 2016

Karvy — Activation of my trading A/C

Dear sir I have submit my ID Proof & Blank Cheque-last 25 th Frebruary.but till now my Trading A/C is not active.

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Address: Visakhapatnam, Andhra Pradesh, 530002

Website: karvyonline.com

Dear Sir/Madam,

My ID. 2515801 already raised a complaint at http://www.consumercomplaints.in for trading my account without my permission (Attached for reference). Your executive Krushna Kanth came and told that he will buy my lost shares and see your portfolio within one week. i asked how you will buy he told that he will take my permission and trade with that gain amount he will buy my lost shares is it right way to do like this without my permission he lost my shares and now he will trade with my permission and buy the shares. I request to kindly look in this matter and solve my problem. I know your company reputation and suggested my 04 friends also to open the accounts and they also opened.Your executives are doing like this so we all are decided to close the accounts. For your reference My Lost shares are mentioned Below:

93 Shares of PNB
114 shares of HCC
22 shares of ICICI
14 Shares of SBI
03 Shares of Yes Bank
18 Shares of GATI

+1 photos

May 20, 2016

Complaint marked as Resolved

Dear officer, As mentioned previously my all compliance and words, i am withdrawing as issues are resolved. Hence, kindly treat this is my complaint withdrawal letter in all respect.

Karvy customer support has been notified about the posted complaint.

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kaushik sil

from Brahmapur, Odisha

May 19, 2016

Karvy — accounts statement for the year 2014-15 & stock stament

Please refer to the customer code 1390945. Till now, I am not received any financial statement for the year 2014-15 & current stock statement. Kindly corrier these urgently. Waiting for your reply. Thanking you Sampa Sil

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It is disheartening to hear from the karvy staff (Corporate registry) such a misleading and contradictory information in respect of reverting to me buy back amount of power finance corporation infrastructure bonds 2010-11 – tranche i series (My folio no. 0234812).
After sending reminders through g mail and by post on 27.04.2016, the corporate registry sent a mail on 30.04.2016 quoting reference no. Cbh/stat/pfcb/70559/7519403 that the amount was sent to the credit of my bank account and advised me to enquire from the bank. Having known there was no credit in my bank a/c, on 02.05.2016 i requested to give me details of remittance made into the bank.In reply of this with reference no cbh/stat/pfcb/70560/7524306, the registry sent a message the document was not received and to bear with until that document received. To my query of which document required there was no reply to this from the registry inspite of several messages sent thereafter.
Again on 12.05.2016 for second time, she sent a mail with reference no. Cbh/stat/71516/7539166 that interest warrant was dispatched to my address. To my request to give me dispatch details, the registry with ref no cbh/stat/pfcb/71834/7541024 dt. 14.05.2016 that it was in process.

Why did the karvy staff do like this. What happened to my money? A number of reminders and requests have been sent through g mail since 09.04.2016. But in vain.
I am in urgent need of amount to undergo coronary angiography. I have been waiting for buy back amount since 31.03.2016 i shall hold the company responsible for the damages for any further delay in reverting amount
K samba siva reddy,
Sambasiva. [protected]@gmail.com
Mobile :[protected]

Jun 21, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 18, 2016

Karvy Customer Care's response Dear Investor, This is to inform you that we have received bank mandate correction request and have initiated the process to PFC company for their authorization and DIRECT CREDIT for redemption. It would take 3-4 working days to get the amount credited to investor bank a/c. Assuring you of our best services at all times. Regards, Team karvy

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K

kaushik sil

from Brahmapur, Odisha

May 19, 2016

Karvy — accounts statement for the year 2014-15 & stock stament & sock statement as on 25.06.15

Please provide me the account statement for the last financial year & current stock statement. Please send it though corries Regards, Sampa Sil.

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S

shilpajhamb

from Delhi, Delhi

May 19, 2016

Karvy Computershare — VRL Refund not received till now even though expected date on Karvy letter was 27th April

Hi Team I have not received the IPO refund for Rs13325/ for VRL shares. The reference number was [protected] and Application number 211Z5680137. DP ID for Axis bank - IN300484 DP A/C No.[protected] Please refund the same ASAP.

Non receipt buy back amount of power finanance corporation infrabonds2010-11 tranche i folio no. pfa 0234812 - Comment #2409387 - Image #0

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K

kssr

from Akkarampalle, Andhra Pradesh

May 21, 2016

POWER FINANCE CORPORATION INFRABONDS 2010-11 TRANCHE I SERIES(FOLIO NO. 0234812)

Since 05.04.2016 when I returned buy back warrant for bank account correction, I have been corresponding with the company many times through g mail and postal mail for redemption amount of power finance corporation infrabonds 2010-11 Tranche I series(FOLIO no 0234812). Instead of informing me the stage/status of the issue, the Corporate Registry gave me false information for two times.
For the first time on n 30.04.2016 she sent a mail that my bank account was credited with the buyback amount . I enquired with the bank on 03.05.2016 and found that no credit was in my account. When asked for the details of remittance, she sent a mail on the same day that some document was not received and to bear with until that document received.
For some mails sent there after, the Corporate Registry again on 12.05.2016 replied that interest warrant was sent to my address. To my request to give dispatch details of warrant, surprisingly, she replied on 14.05.2016 that it was under process.
I sent a call to the staff( whose name is not clear) on 17.05.2016 to ph. No.+91 [protected].He could not hear from me fully. Why the corporate registry give me such false and misleading information . Howmany days it would take for bank account correction. To date, 45 days have lapsed since I sent my request for this. How long I have to wait for. I have been waiting for the amount from February 2016 when I was advised by the doctor to receive treatment for coronary angiography
Recently to my complaint on 17.05.2016, I was assured to receive the amount in 3-4 days. Till this time, I have not received any communication.
Why the Karvy staff have got used to give me such contradictory and disinformation ?
K SAMBA SIVA REDDY
G mail. Sambasiva.[protected]@gmail.com
Mobile: [protected]

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Address: 226001

My father’s (aged 75+) hard earned money was fraudulently taken by Karvy Lucknow. He had 4, 500 shares of HLL. All of it were sold off without the knowledge of my father. I was in Mumbai and whenever I used to come, I used to ask his servicing consultant; it was told to me in 2015 that about 1, 400 shares were sold. It was a week back, May 2016, that we got to know that all 4, 500 shares were stealthily sold by Feb 2014 and the information hidden from us. Intermittently my father due to health complications (open heart, other operations) needed money to pay. He was given only 9 lacs. The price of HLL in 2013 till 2014 (the period when shares were sold) was INR 530, this would have given him 23.85 lacs. Karvey has duped my father and currently has left only 50, 000 worth of Hindustan Motors shares, nothing else is left for him.

Jun 30, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 27, 2016

Karvy Customer Care's response Dear Investor , As per our telecon, we trust that your concerns have been addressed. Assuring you of our best services at all times. Regards, Team Karvy

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R

ramb

from Hyderabad, Telangana

May 18, 2016

Karvy Computershare — Unwanted excess DRS debit Rs 168 on my account.Please refund My account

Unwanted excess DRS debit Rs 2256 on my account.Please refund My account

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K

kaushik sil

from Brahmapur, Odisha

May 19, 2016

Karvy — accounts statement for the year 2014-15 & stock stament & sock statement as on 25.06.15

please refer to the customer code 1390945. Till date I am not received the last financial accounts statement and as on date my stock statement. Please send this urgently through corrier Sampa Sil

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Address: Hyderabad, Andhra Pradesh, 500032

Dear, Sir/Madam,

I have bought the IIFCL bond on 28/3/2011, the details of the bond are :
Series:1
Registered Folio No. IFA0006591
Name of Bondholder: J Arivazhagan
Certificate No. 6591
No. of Bonds: 20
Distinctive Nos. [protected]-[protected]
which is having the buyback date on 29/3/2016.

I received a post from IIFCL regarding buyback and i called Karvy they intimated that they will accept document by mid march.

On 8/3/2016 i called Karvy they told to send the original IIFCL bond and the Xerox copy of the A/C, i sent the document on 9/3/2016.

Again called Karvy on 2nd week of April, they told they received the document on 29/3/2016 and confirmed the address and told that the cheque will be sent to the address by last week of April.

But i didn't received any cheque, so called karvy on 13/5/16 and they told that i sent the document late .

It is requested that i have sent all the relevant document as specified by the Karvy and hope that the issue will be resolved at the cheque will be sent at the earliest please.

Thanking you

Jun 18, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 16, 2016

Karvy Customer Care's response Dear Investor, We would like to inform that we have received your documents after buyback cutoff date and hence the payment has not been processed. As per the terms of issuance, the physical bond certificate were to be surrendered within 30 working days before the buyback date. Therefore due to non-surrender of physical bond certificate within the timeline, the Bonds are not being eligible for buyback by the Company and shall continue till the Maturity Date. A Bondholder of the Bonds whose Bonds have not been bought back by the Company, shall be entitled to sell his or her Bonds on the stock exchange. We will re-dispatch your bond certificate shortly. We regret for the inconvenience caused. Regards, Team Karvy

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Arivalagan Jaganathan

from Chirala, Andhra Pradesh

May 17, 2016

thanks for the replay sir

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Address: 500061

Website: http:www.consumercompliants.in

Dear sir
I have idbi infra bond purchased in 2011 and handover the original bond along with cancelled cheque to mr. Bose auslin at idfc bank, residency road, bangalore on 8th march 2016. My polio id is idc 0234652 he told me the amount will be credited my icici bank account on 31st march 2016, then i have recived e-mail from einward. [protected]@karvy.com saying that due to more holiday and year ending the amount will credit on or before 7th april 2016 but not happened. I am following up with karvy staff since 7th april till today to discussed with mr. Siva vara prasad reddy, ms. Shivani and mr. Akbar. I have provided i have provided then whatever documents they asked. Mr. Siva vara prasad requested me to send the pan card copy and 6 months my icici bank statement copy. I have provide him then i have received e-mail from karvy that the dd has on the way to reach you but i don't where they sent. When i asked idfc bank staff he told me they have sent to my thane home address which i left from there since 3 years back. I have informed this to mr. Bose idfc staff me to credit and he said nothing to worry and will credit to your given account only. Till today i have corresponded 7 times e-mails with karvy but nothing happened. Kindly help me to credit this amount to my given icici bank account only.
Regards
Venkatesh

+4 photos

Jun 13, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 12, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience caused. We would like to inform you that the DD for Rs. 29740/- has been dispatched to Bond holder address on 18/04/2016 through register post vide no. RX[protected]IN. We trust that your concerns have been addressed. Assuring you of our best services at all times. Regards, Team Karvy

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Address: 144006

SIR,
In my profile name is right(GURMEL SINGH SAINI) but in online application
from my name appears (GURMEC SINGH SAINI) which is wrong, so plz. correct it.In 2013 i have given a application for name change at jalandhar Karvy Office they have confirm me that your name is change but only name is change in profile, so plz. look in the matter

GURMEL SINGH SAINI
CLIENT CODE 197037
DP A/C : IN[protected]

Jun 12, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 12, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience caused. As you are holding shares in the demat form, you need to approach your DP for change in the name / address / Bank details. Assuring you of our best services at all times. Regards, Team Karvy

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Address: Hyderabad, Andhra Pradesh, 500 034

Website: www.karvy.com

Above mentioned bonds were submitted at karvy kolkata office at 49, jatin das road, kolkata 700029 on 23.09.2015 for payment.

After repeated persuasion a cheque no. 021053 dt. 23.03.2016 was issued by idfc bank on and received by me on 12.04.2016 for rs. 29, 740/-.

Cheque has been returned by my bank uco bank, tollygunge, kolkata 700040 on 18.04.2016 stating observation as 'not participating in the system'. It is regretted that a cheque issued by you in bounced back. I have been charged rs 54.60/- for the bounced cheque.

Another application has been made with karvy kolkata office enclosing the returned cheque, return memo of bank and a cancelled cheque of my bank account. But, so far i have not yet received the payment.

Till today no response or payment from karvy.

Jun 10, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 09, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience caused. This is to inform you that we have received the Demand Draft bearing No: 021053 dt. 23.03.2016 for an amount of Rs.29,740/- from your end, we will make the payment through NEFT. Please bear with us for 6-7 working days. Regards, Team Karvy

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A

Asish2001

from Kolkata, West Bengal

May 13, 2016

Thanks for your reply. Request you to confirm once the NEFT to my bank account is being done. I am yet to receive the amount. As I have sent you a cancelled cheque of my bank account, hope you have all the necessary details for the NEFT to my bank account.
Awaiting your reply.

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A

Asish2001

from Kolkata, West Bengal

May 17, 2016

It has been past your commitment date but still it has not been resolved. I am really surprised to see such a treatment for the Customers. Who is responsible for the loss of interest for my money pending with you for months now!

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Address: Visakhapatnam, Andhra Pradesh, 530002

Website: www.Karvyonline.com

Dear sir/madam, my I'd. 2515801 I have opened account on 2014 december. I have opened my account mainly for long time for my children future. I had invested around 60000 rupees but ur executive krushna kanth is trading without information and now he make my money to 28000. While I am asking he is telling that ur shares value is not losed our portfolio mistake I talked to ur Hyderabad representative also. This is for your information and necessary action and solve my problem.

May 20, 2016

Complaint marked as Resolved

Dear officer, As mentioned previously my all compliance and words, i am withdrawing as issues are resolved. Hence, kindly treat this is my complaint withdrawal letter in all respect.

Karvy customer support has been notified about the posted complaint.

Verified Support

May 12, 2016

Karvy Customer Care's response Dear Investor, Thanks for voicing your concern.Please be assured that we working on your concern and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@karvy.com. Regards, Team Karvy

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V

vipul_jain61

from Delhi, Delhi

May 9, 2016

Demat account blocked since long time. Not able to trade.

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Address: New Delhi, Delhi, 110017

Website: www.karvy.com

After sending numerous mail to einward.[protected]@karvy.com and frequently talk to customer care executive i have not received the payment of the bonds. I have come to notice that my amount have been transferred to some wrong account n/o by karvy. After that i have resubmitted the bonds copy, pan copy and cross check which was received by karvy on 25/4/16, only assurance is given by customer care executives. Kindly look into the matter on urgent basis.

My details are :
Name: mamta mittal
Folio no: idb0202662
Bank details: bank of india
A/c no : [protected]
Pan no: aizpm6198e

Jun 12, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 05, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience. Please be assured that we are working on your concern and we will get in touch with you at the earliest. Regards, Team Karvy

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Website: www.

Power finance corporation bonds buyback scheme..

Registered folio PFA0239284 certificate no.239284

Distinctive No. 154748 and 154749 of Rs.5000/- each.
I sent the above bonds on 21st April 2016 by speedpostack due.It was acknowledged by Karvy computershare Pvt Ltd on 27th April 2016. But, till date date I have not received any messages about the bonds
payment. Please look into the matter and arrange for early remittance. Most Urgent.

Jun 9, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 06, 2016

Karvy Customer Care's response Dear Investor, We would like to inform that we have received the redemption documents on 28/4/2016 and have already processed for redemption. It would take 30-45 working days to credit the amount. Hope we have resolved your query. For any other information you may please write to einward.[protected]@karvy.com / Harish.[protected]@karvy.com. Regards, Team Karvy

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Address: 600041

The person doing the data entry demanded a bribe of Rs. 50 after taking the fingerprints etc. which I did not pay. A copy of the application is attached for your reference. Place - Tiruvanmiyur Corporation Office. Time around 12:00 noon. Date 2 May 2016
No question was asked about Information Sharing Consent and it has been marked YES whereas if asked I would have said NO

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Jun 6, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 04, 2016

Karvy Customer Care's response Dear Customer, We would like to thank you for bringing this to our notice. Please be informed that we do not charge any fees for Aadhaar. We shall definitely look in to this and take appropriate actions against the concerned after interrogation. We regret for the inconvenience caused. Regards, Team Karvy

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tvsur10

from Chennai, Tamil Nadu

May 29, 2016

Only received platitudes, I have no information on any action taken against the offender or what has happened to my Aadhar card application

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Address: 500032

Website: www.karvycomputershare.com

I'd purchased idfc bonds through karvy and this year they were supposed to be redeemed. When i contacted them for the same i was told i need to return the original certificates along with other documents. But i'd never received the original documents in hard copy at my address.

When i asked them to send me the duplicate copy, they told me to write mail to einward.[protected]@karvy.com. I wrote a mail but nothing happend. I followed up again and this time i was told to send a hard copy application to their office. I did this as well. But again nothing happened.

Again i followed up and in two instances two complaint numbers were also given by the customer care team - 1463732 & 1494654. But nothing has happened till now.

Its been more than 3 months, but nothing has happened. Neither i've received the duplicate bonds or the indemnity bond form which they themselves had suggested to fill and return.

And when i asked the customer care team to provide the details of escalation mechanism to their superiors. They didn't shared anything for that as well.

I wonder how i'll be able to send them a document which they are supposed to send me first.

This is the worst experience i've had with such agencies. And i regret purchasing bonds from karvy.

Through this complaint i hope atleast someone in karvy would look into the matter and close this.

Jun 5, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience. Please provide the Folio No. / Application No. for us to verify our records and resolve your complaint. Regards, Team Karvy

Apr 26, 2016

Updated by anupam2386 The folio number is IDB0362558. Please check and resolve at the earliest.

May 02, 2016

Updated by anupam2386 This is really very disheartening to see that even now i've not received any updates on my issue. is somebody looking at this issue.

Verified Support

May 05, 2016

Karvy Customer Care's response Dear Investor, Thanks for the providing the requested details. This is to inform you that we have received the documents for Buyback and have processed the same for the redemption. We are waiting for company’s approval for the disbursement of the amount and the same would be done by the end of this month. Regards, Team Karvy

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anupam2386

from Pune, Maharashtra

Apr 23, 2016

+1

Dear Karvy team,

The folio number is IDB0362558. Please check and resolve at the earliest.

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Address: 135001

Website: karvycomputershare.com

After sending numerous mails to einward.[protected]@karvy.com, stil i have not received the payment of the bonds.I have also submitted my updated cml copy, address proof, bank account details many times.Kindly look into this matter on urgent basis .

Ashok kumar bajaj([protected]@gmail.com)
Thanks
Mr ashok kumar bajaj
Address- 151- a/r, sabji chowk model town, yamunanagar
Haryana-135001

Jun 6, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

May 05, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience. As requested, please provide the Folio No. / Application No. for us to verify our records and check the status of your bonds. Assuring you of our best services at all times. Regards, Team karvy

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 19, 2016

Hi Ashok,

We regret the inconvenience caused to you. Please share the Registered Folio No or your PAN details to check the status of your bonds.

Regards,
IDFC Team

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Address: Puri, Odisha, 752001

Dear sir
Please guide me whic document i have to produce for epf withdrawal, and to which adress i have to send this document?Sir 15g document is essential for me or not?I want to check my epf balance till date but i unable to browse even after nowing my uan no, please help me.Name-sitaram pal, epf no.-29903, 000, 13818, employee code.- 27638, uan no[protected]

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2016

Karvy Customer Care's response Dear Sitaram, We have already provided the requested information on 22/02/2016. However, given below is our response for the same. UAN is introduced very recently and is allotted by the PF authorities on submission of Form No 11 to present employer. Hence you are requested to speak to your present HR for further guidance – if you are working for any other organisation For any further queries, please provide your email id/contact number . Regards, Team Karvy

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Address: Visakhapatnam, Andhra Pradesh, 530016

Dear karvya.
Greetings for the day .I am very happy with u r service earlier .From past one year you local karvya vizag executives service and behaviours is not up to the mark and very rude/commending and manhandling .One of your employees mr.P.Rajesh and s.Seetharam are. Very rude to us and manhandling .They don't know how to reach the customer requirement and telling they are the decision makers. Can you plz guide me how to approach to raise the complaint against them.I am one of your customer further any clarification plz contact or give me the right person contact no for more details discussion [protected]

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2016

Karvy Customer Care's response Dear Mr. Rao, We regret for the inconvenience. Thanks for the mail that you had sent to Mr. Rajiv Singh informing that your complaint has been resolved. Thanks Team Karvy

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mhsrao1978

from Surat, Gujarat

Apr 13, 2016

Dear all

This is to inform you that one of your employee in your origination in Visakhapatnam Karvy .when we approached the office at 12pm.the executive asked us to wait for 1/2hour as the manager is having his lunch .One of your employee Mr.Seetharam approached us.His behaviour was not satisfacatory .when was saying will complaint higher authority .He said to goahead and complain to whoever you want .He also said that nobody can do anything .after awhile Mr. P.Rajesh was tapping me on my hand and threw the documents up to my face .the karvy senior management can not take any action on us.If you guys don't take any action the same will put in to karvy director
Thanks and regards
Hemasundar
[protected]

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Address: Hyderabad, Andhra Pradesh

I am having 100 shares of coal India limited.But I have not received dividend announced in the month of march 16.my particulars are as follows.
Bank a/c no: [protected] ( andhra bank)
Name :A.Durga prasad rao
Client code no :[protected]Adithya Birla money limited)
Mobile no : [protected]
Demat id no : DPID IN 301636
olease crdit the dividend as early as possible

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2016

Karvy Customer Care's response Dear Mr. Durga Prasad Rao, We have perused the records and found that NECS transaction towards dividend for the year[protected]Interim) was rejected by bank and a physical warrant was issued and dispatched to your address on 06.04.2016 by speed post vide No.EX[protected]IN. The details are furnished below. The complete bank account number of the shareholder needs to be updated with their DP for future remittance of dividends if any promptly. DPID IN301696 Client Id/Folio[protected] Warrant No. - 4749401 Date of Remittance 21/03/2016 Dividend Rs. 2,740.00 Holder Name: DURGA PRASAD RAO.A Mode of payment: Electronic(NECS) Holder Address: HOUSE NO.A/5 STATE BANK COLONY, OPP TO NEO ROYAL HIGH SCHOOL SAIDABAD, HYDERABAD- 500059 Bank Mandate: Account No 480 Bank Name ANDHRA BANK Address ST ANDREWS H S E C, JAYA NAGAR HYDERABAD ECS-MICR No [protected] Year : INTERIM[protected] NECS Rejection Transaction: Amount Micr No Dispatch Date 2,740.00 52245 06/04/2016 Regards, Team Karvy

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Address: 768001

Website: www.karvy.com

Dear Sir,
I would like to draw your kind attention to the following fact that: I had invested in infrastructure bonds through MR. Nilakantha Sabat, SBIMF manager, Sambalpur zone, Odisha SBI for two years viz: FY 2010-11 REC BONDS RS20000/- & FY 2011-12 IIFC BONDS RS20000/-. for respective income tax concessions when I was working at Sambalpur ADB branch, Odisha from 2010 to 2012 as Assistant Manager advance.

I have received a copy of acknowledgement at that time for RECBOND of FY 2010-11 with details like: application no:455030, Folio no:0195741, RS20000/- infrastructure bonds for 2010-11& contact for further correspondence

But for 2011-12 IIFC /IDFC BONDS RS20000/- I have received no copy of acknowledgement may be due to transfer to other place after promotion.

MR. Nilakantha Sabat was familiar to us being the nodal SBIMF manager & had assured that the bonds will come on a later date or else with PAN Number details easily tracked later from his customer database on laptop. Hence without any acknowledgement copy we waited long.

Now he is not responding as he has suddenly left the job & engaged in some business.I have already tried at the helpdesk at mainbranch SBI Sambalpur & contacted the KARVY staff. But they have expressed inability to track the whereabouts of the FY2011-12 IIFC/IDFC BONDS amounting RS20000/- without the exact application number which I dont have now. Kindly help to trace it with the available details (especially from my PAN details )with me as follows:

Yours truely,

Name: Mr. Sunil Sabat
Deputy Manager,
State Bank of India, Kumbhari branch
AT/PO: Kumbhari, via- Barpali
Dist: Bargarh, Odisha
PIN:768029

PAN NUMBER: CIVPS8834F
Regd mobile no: [protected]/ [protected]
Email IDs : sunil.[protected]@sbi.co.in
alternate email id: [protected]@rediffmail.com

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2016

Karvy Customer Care's response Dear Mr. Sunil, We have sent a detailed mail requesting you to provide the correct details to enable us to resolve your query. Assuring you of our best services at all times.. Regards, Team Karvy

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Address: Chennai, Tamil Nadu, 600043

Website: www.karvycomputershare.com

Dear sir

I am holding idfc bond folio:idb0306974 application no:46389781 maturity date 22-feb-16. It is maintained by karvy computershare hyderabad. The bond amount refunded as of now and send any notification to me. I have contacted them they are we have to submit before 31-mar-16 to hyderbad office then they will send cheque. For that i have to submit bond, request letter, cheque leaf which was not informed to me.

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2016

Karvy Customer Care's response Dear Investor, We regret for the inconvenience caused to you. We have verified our records and haven’t received the original bond certificate forwarded by you till date. Therefore, we request you to submit the below mentioned documents for Buy Back/Redemption on or before before 08/04/2016. 1) Original Bond certificate duly discharge. 2) Self attested PAN card & Cancelled Cheque. 3) Request letter duly signed Also, kindly send the above mentioned documents to the address mentioned below. The Manager Karvy Computershare Pvt. Ltd Unit: IDFC Bonds Karvy Selenium Tower B, Plot No 31 & 32 Gachibowli, Financial District, Nanakramguda, Serilingampally Hyderabad - 500 032 Upon receipt of the same we shall do the needful. Regards Team Karvy

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 30, 2016

Hi Senthilnathan Palanivel,

We regret for the inconvenience caused. Your details have been noted and our concerned team will get in touch with you soon.

Regards,
IDFC Team

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