| Address: Ghaziabad, Uttar Pradesh |
I have opened an account with Client no: 2793816 with Karvy stock broking limited Ghaziabad branch
around 25 th march. I paid an amount of Rs.50, 000 by cheque to an agent named (Nitin) on the day of filiing the form.
He told me that your amt.will be transferred to your demat a/c. But when my a/c opened there was no transfer of money & the agent told me that when you will make 1-2 transaction then only amt. will be transferred to your a/c & he purchased 100 share of “YES BANK” costing Rs.83, 904 on 17th April without my consent. I asked
how you are able to purchase shares of more than 50, 000 as there is no money in my acc. He confused me at that time.
On 21st April, I got a call from head office that your cheque has been bounced. I have told them that there is suficient amount in my acc. so it is impossible. Then I have checked my acc. transaction, it shows Rs 50000 has been transacted from the account on the same day. I don't understand the company's response towards the customers satisfaction.
Also On 21st April, I got a call from main branch that they are selling shares as my a/c do not have money . I tried further to
enquire but the caller mistreated me saying he don’t want to talk and told me to talk to regional manager.
These circumstances has made me suspicious about the company .I want my Rs. 50, 000 back, as
I don’t want to have an a/c with this fraud company.
Complaint marked as Resolved
Karvy customer support has been notified about the posted complaint.
Verified Support
May 06, 2015
Karvy Customer Care's response Dear Mrityunjay singh,
Our branch representative has personally visited you and resolved your complaints. For any further assistance, please feel free to call us on our toll free number [protected] or email us at [protected]@karvy.com.
Thanks,
Team Karvy.
My Client ID is 709192
Name Monika Tiwari
Mathura