Kaya Skin Clinic Complaints & Reviews

Last year on 1jan 2021 I started my laser hair removal season from Chembur kaya clinic and kaya doctor said that after 6 season I only needed some touch up season after and year or 8 month and now I have completed my all 6 seasons and for some body part the hair growth as same as before I startedmy season.
Also the doctor said that 90% of hair gone and remaining 10% is way to small.
And now the doctor has changed now the are...

I have been a regular customer of Kaya and have been taking regular full body hair reduction laser since 2015 with the assurance of lifetime validity. Also promised by service person that validity can be extended regardless of date.

I had taken the two maintenance packages one in 2017 and another in February 2018 for full body part which is on going now. I had been taking these sessions but in 2020 PANDEMIC happened wherein...

I’m neena . I was getting my acne treatment at kaya Pusa Road, Karol Bagh . My course duration was 3 months . When I 1st made my appointment doctor suggested me 6peel + 6 qswitch + 3 fractional laser, which was costing around 56500₹ . I instantly paid 36500 ₹ & started my sessions . 1st I had my chemical peel and qswitch done . Everything was good . For the second session doctor changed . Dr Rajiv was attending to me then, i said everything...

I want to know if my complaint has been registered . User name :Neena sipporah
Mail if :[protected]@gmail.com...

I was a regular patient at Kaya but not from now onwards.I went to Kaya (Lulu mall, Kochi) today to do my laser.I took the appointment at 2pm and reached there on time and waited till 3 pm to do the laser.They kept on asking me to wait telling they want to eat food and stuff.I could see the staffs and doctors laughing and roaming inside the clinic.I asked more than 5 times whether it’s gonna get delayed .They acted so irresponsible and...

Firstly weong service has veen reccomended to me aeeing my face type. More ovee, i see my facw ia becoming worst than before and i am not at all happy with the service.

They have set up Bajaj finance for this package which is again i feel is a waste. I am paying like that for the service which ia actually of no use.

My wedding is nearby an di am now vrry much worried whata gonna happen to my skin.
br...

This complain is regarding unethical behaviour of staff name Sofiya sitting in noida sector 18 branch. I brought a package for a Q switch and botex on dec 2019 before the pandemic so I didn’t know the situation of pandemic would come through which is why I won’t be able to avail the service. Required amount was already paid and since last two year I never asked kaya to refund my money as I was aware of the service and benefit.but from...

Extremely unhappy with the service provided. I went for full body hair reduction laser treatment at Kaya clinic. Now after 2 years of 6 sessions for all the body parts and 6 months of waiting to get back to waxing I have so many parts in my body which gets hair like a man- thick, sharp and poky. Especially my hands and facial area, I am so afraid to even wear dresses without sleeves now and have to go for waxing my hands and face every other...

The maintenance sessions are very expensive. No package is provided for it and per body part paying 2000 minimum is not done. You should provide a discount for it. Otherwise signing up for the main package is also not worth it. I have spent 80000 so far on hair reduction and to spend so much more is not justified...

My Registration is with Kaya t Nagar Chennai.
I have taken acne peel 2 sessions and 2 sessions of Q switch facial laser in 2016 with the assurance of lifetime validity. Also promised by service person that validity can be extended regardless of date.

Now when I went to redeem the pending sessions, I was told it was expired and no longer available. As I am a regular customer of Kaya, I am disappointed at the moment.br...

Hello good afternoon,

I khushbu Vishwakarma is unsatisfied with your online registration as I have opted for kaya trial session sorry to inform but it not updated system you guy use as a customer if I have opted for this trail 3 years back an if again I have choosen to do your system should have straight away denied me by saying ‘’ You cannot avail this service’’

Very bad experience as after reaching...

I had visited Kaya GK2, Delhi for my daughter for pimples. Instead of doing the service for which I had given consent and have paid for Dr Priyanka took my daughter who is not an adult inside the cubicle and did Q switch and Chemical peel on her face together. No one took any permission from me before doing the treatment. She came out of the after the service with her face burning. The kaya team of GK 2 Delhi clinic charged me extra for the...

Hi,
All the Kaya clinics sell their laser treatment packages stating they can be used towards maintenance sessions and is therefore valid for lifetime. And they themselves suggest a longer gap between sessions for better effect.
However after the pandemic, I received an email from them stating my package is expiring. This is after almost a year of the clinic itself shutting down due to covid protocols. After an email I sent,...

Dont visit kaya at all, its better that you go to oliva or vlcc or something. Because they actually care about their CUSTOMERs. I had visited kaya because skin condition called keratosis pilaris(small dots on legs due to ingrown hair) and was told to do chemical peeling for it, even after 3/4 sessions which was a waste as there were no changes at all, so then they asked me to do laser hair removal full legs, for which i again had to pay extra...

Me and my Mom have taken a package over 1 lakh of rupees and I belong to Rajasthan and we only have Kaya in jaipur which is like 4 hours to and fro from my place and they call me Like every 15 days to grab the service. I was managing to go until the last session but 10 days back my grandmother suffered from Heart attack and we are not in the position to leave her for 8 hours for any skin service
So, today I called Kaya and told them...

I had clearly informed my issue was chin hair only due to hirutism. I was upsold full body package n the kaya team is aware i had come primarily for chin hair. After first treatment on 31st may i developed white hair on chin in 1 month. To which doc said that its unusual n has kept on buying time without any resolution. Treatment is useless on white hair. I have asked for refund of my money which I guess your team does not understand. But...

Its the worst place anybody can visit. No way that this place can be called a kaya center. I had got brain washed many times and stole lots of money but no results. Moreover they keep asking for upgradation 3-4 times for each treatments (so called). Their beauty services are pathetic and will be done so very differently every time because none are professionals there except Dermatologist. they are only to steel money and not to give the services....

My registered email id : [protected]@gmail.com

This is regarding some of the packages I have taken from Kaya, Hsr layout bangalore.

I have taken a package for Laser hair removal - full body, & i have been told package validity will be lifetime as hair growth isn’t predictive & sessions can be taken on need basis then there is no concept of validity.

Recently I called to check the number of sessions...

I complained about unethical behaviour of company on portal but when I checked it said they resolved it. I want to understand how they resolved it without involving me. Do they self talk and resolve. I urge that complainants too should be. Omar yes before mentioning that complaint is resolved . It still remains unresolved.
Regards...

They are not refunding my 16 sittings left over even after conveying them a) that I bought it on dec 2019 before pandemic so I didn’t know the situation of pandemic would come through which is why I won’t be able to avail going forward, b) I told them I lost my father due to second wave which is why I am in dire need my own funds to be with me now and require so, but hearing this out they are refusing to payback my own money...