Kaya Skin Clinic Complaints & Reviews

I want to complain about kaya clinic Vizag. Siripuram. .first. that they have taken package for peel and laser. But but when ever I go every fifteen days for treat ment why they take 200 rupees manafatory. With every client they take 200. Rupees if each day 25 clients are coming they are taking 200 /each why the therapist is wearing once only for whole day so they are taking from 25 clients. And kaya clinic manager . She or their staff never...

When i first came to kaya
They received well and i have chosen fr treatment and also first session happened on the same day. This all happened during covid time.
For now they are asking me to pay extra 200 for sanitization which they didnt mention before.
Very disappointed by this.
Really there is a need to reconsider the payment....

The issue that I have experienced was: I have opted for filler service for my face on 24th October at JP Nagar kaya clinic. If I have any any blunder in my life would have been that having opted for that service. Dr.Jeethan has done the treatment and he has done the filler in a wrong place. It's 40 days now still am not getting it sorted. Every week am visiting the clinic and more than 30 injection he has done near my eyes to get it cured...

Hiii

I have taken peel, laser and facial from kaya pitampura. Due to lockdown and other restrictions in delhi I was not able to avail session since March 2020. However taking regular session since kaya started services after lockdown ( after paying additional security charges of 200/- for every session). Since then no body told me that my peel and facial sessions are about to expire. Today when I went for my laser session I...

I have been charged extra Rs. 200 everytime I visit the Kaya Clinic for my pending sessions. No invoice or nothing is given after payment also, I don't know who keeps this money and how are they even monitoring it. This is really unfair, that charging extra 200 for each visit when the kind of service which was provided was not upto mark.

In my case, first of all due to lockdown there was delay in sessions and to compensate...

Horrible Service. Pathetic Behavior!
I have been taking Kaya Treatment from past 1 year in Phoenix Mall, Pune (which is recently closed)
I have pimples and its dark spot problem on my skin.
During my first visit in Kaya, in July’19, after seeing my skin Dr suggested me to go for Aqua acne treatment 4 sessions followed by 6 chemical peel sessions. I was asked to pay the entire amount (20K) in advance that day and then...

My sessions were due at kaya clinic bhopal. And I found out the centre was abruptly shut down. I have dropped mail at care @kaya but not got any response yet. This is very unprofessional on your part @team kaya. O want my refund of the pending sessions with an apology....

Hi i opted Kaya Clinic for laser hair reduction in February 2020. They charged Rs. 40, 000 in lump sum fory 6 sittings that had to be done in a gap of 1.5 -2 monts each.
After 2 sessions lockdown began and i tried calling ad reaching them like amything but got NO RESPONSE from them
Finally after months i got 2 more sessions done from them. That makes it 4 session. After which i got a message of shut down. They gave me no response...

Hi Team Kaya,

Hope you are doing well. I have written to the customer care team at kaya 3 weeks ago and sadly there is no reply. Requested a call from a supervisor which is also not happened. Extremely disappointed with such services.

I would like to highlight an issue I encountered in my last service at the Lokandwala, Mumbai branch.

When I took the 4 body part package last year I was offered...

Hi,
I was trying to reach bhopal kay skin clinic i have taken many packages with kaya and since corona all are pending,

I was keep calling bhopal kaya clinic they did not respond at all, so i decided to walk myself and find out,
What i saw is ther are knowingly avoiding the call and when i asked they gave lemmings excuses and bluntly said we are shutting down the clinic, i was shocked they did not inform us...

It is highly disappointing to get such kind of absurd revert from the doctor.

The doctor tell me that she can't do anything as everything was off because of covid 19.

I have missed my sessions due to covid situation and because of which my treatment isn't effective as there was too much gap between my ongoing sessions

I sincerely request you to please grant me couple of extra sessions as the results...

This is really unprofessional you charging extra fair in regards of covid even when the situation is settled and the government is given green flag for things to be normal.

There is no any Government circular and the staff at Kalyanagar dont have any proper paperwork .

When there is no charges are made in other beauty organizations why only Kaya despite heavy charges.

Truly this is a shame to...

I had purchased laser and peel sessions for my back and shoulders in which they said the upper arm is included. In first session they treated the upper arm, but when I went for next session they are telling that upper arm is not included in the package and it will not be treated. When I brought this to their customer care via email they are telling that the matter is under discussion and we will reply at the earliest. But the matter is pending...

I availed the kaya laser hair reduction service on 28.05.2019 and paid a total of rs.59, 785/- for the same. At the time, i was not given any contract to sign, no disclosures, and no invoice for the same. I simply received a copy of the card receipt, once i swiped my card for the amount. I availed the service and paid at kaya isphani nungambakkam. Neither the doctor, nor the receptionist nor the manager informed me that the package had an...

I want to know why they are taking every time 200 rs for ppe kit if morning beauty parlour opens and 30 to 40 visit the parlour they take from every this charge . The beauty parlour is their business so they have to take precautions about covid 19!so the therapist or the skin doctor should wear from kaya . If 30 members wil be coming for the treatment so they are taking the money illegally . Why ? Because it's a beauty parlour they are earning...

I had paid entire amount of my service for my upper lip lazer hair removal.

I wasnt informed about the borivali clinic shutting down, it was after multiple follow up calls i get an update from them that they are shutting down and need to take an appointment from kandivali clinic,

I also understand that kaya is asking an amount of rs 200 for their ppe kit and sanitization from the client per sitting. I am yet...

I request to all those who are thinking of visiting Kaya clinic for any kind of their service. They are so pathetic in customer satisfaction. They asked me to pay whole amout on prepaid basis for the treatement which I did and during this covid pandemic situation, they are asking thier customer to pay extra Rs 200 everytime just to enter inside their clinic.
They are not showing any govt documents for this charge and telling me that...

I was customer of kaya skin clinic from 2013. I had taken a full body laser treatment with kaya as advised by them when i just went for full legs.
I hae first taken a package of 1 lakh rupees for nd-yag. Laser treatent for my hands and face never worked and it actually triggered more hair on face and hands due to improper settings of laser and wrong use of laser and unprofessional staff who started doing it on places where hair is...

I was a customer of kaya skin clinic from 2013 who took a full body laser hair removal treatment. The have advised me to take full body treatment and when they started doing for my face and hands, the results were reverse.
I started getting hair all over my face due to lack of expertise the person was having and wrong reading settings and using wrong laser which gave paradoxical hair growth.

The affected body parts was...

I have paid for full body laser in kaya kphb, hyderabad branch. They are so mismanaged and unprofessional. Everytime they have issues with blocking the appointment. Sometimes they say that appointment is not booked even after taking it one week in advance and sometimes after reaching there they say that the laser room is full.in such cases what is the use in booking an appointment in advance....