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Kaya Skin Clinic Complaints & Reviews

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Last updated Mar 30, 2024
Complaints 621
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23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
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400093

Kaya Skin Clinic reviews & complaints page 8

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S
shikhasharma99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor treatment

Hi,

This is shikha sharma.

I have started kaya treatment for black spots on my face on may 25th 2019 in thane vivana mall clinic.
It is journey of 5 months and unfortunately i can see less that 20% effect on my face.

Many time i told to doctor available there and staff. They said results are visible on your face and see tanning is also removed.. But i have not gone there to remove tan....
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Divadivs
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

price's

Dear team,
Kindly keep your staf[censored]pdated on the charges. As they are not completely aware and commit different things to clients.
This is really pathetic. I went in august wherein i confirmed the charges for quetera facial hair reduction maintenance package charges which were told as 6000. And i confirmed if the charges will be same in coming month and i got confirmation that yes. But today i went and had to pay 7500 for...
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sandeepkumar9999
from Delhi, Delhi
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skin products

Address:C II 149 RAJU PARK DEVLI ROAD, KHANPUR, New Delhi, Delhi, 110062

Dear concerned,

I the undersigned having the contact details as mentioned under, through this letter want to inform you inform your good-self that two months ago after watching your advertisements approached your lajpat nagar kaya skin clinic for the treatment of tanning on my face, the available doctor / skin specialist ms. Rajveer alongwith one of your representative after making and preliminary inspection of my face informed...
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S
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kaya - lack of credibility & trust - demand a fast solution to the damage done to my body

Address:Kaya Indiranagar 80 feet road, Bangalore, Karnataka

I have been a faithful customer to Kaya Clinic ( Bengaluru Indiranagar branch) for the past 2 years. I have completed all 6 sessions along with 3 maintenance sessions as well. But the hair growth thickness in hands and face has been in areas which did not have hair before. It is quite disturbing to see the results and I have attached the pics for your reference too. These pics has been taken my Kaya staff in my yesterday's 3rd maintenance...
+3 photos
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Jig1992
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got permanent scar after getting micro needling and prp session

I am having scars on my cheeks so i was told to undergo micro needing and prp and i took package of 88000 rs for 4 sittings of micro needling and 3 sittings of prp as they convinced me that single session will not be affected and will be costly and if you will take this then ur face will be all clear. I was having scar in my forehead also but i was not concerned for that as that was very light and was not acne scar but doctor said we will...
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Nitisoni
from Harda, Madhya Pradesh
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non professional, miscommitment, harassment and rude behaviour of sulakshana centre head jalandhar branch

Address:Model Town market jalandhar, Jalandhar, Punjab, 144001

I took laser full body from kaya in 2008 where i was committed that there is no validity of taking sittings and i can take them whenever. I did not utilise my sittings including few facials too.
When i went to kaya for the sittings, the centre head ms sulakshana who is always uncomfortable and rude said i can not avail these. As
The validity process has started in 2016. I tried to explain her that it is breach of contract...
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Pujakar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting amount for services not rendered.

Address:Shop No 435, 1st Floor, 27th Main Rd, opposite Soch, 1st Sector, Bengaluru, Karnataka 560102, 560102

I had enrolled for laser treatment at kaya clinic hsr. I paid 16661 on my first session on 8th aug and enrolled for emi scheme where they were to deduct 8332 every month on 5th.

They terminated services on 22nd aug stating i am an undesirable candidate for the treatment and they will terminate the service.

I have not received refund yet even after multiple calls and on 10th sept they have deducted amount ₹...
+5 photos
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amena hafsa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about not getting my refund back

Address:Banjara hills telangana, 500008

On 1st sept i paid rs 44, 910 for 12 sessions of q switch and chemical peel. On 1st sept night i get to know that i wont take these sessions as i wont be in town, i tried to call them but the clinic was closed, i want them to refund my money as i wont take these services. I tried to contact the clinic but as the senior staff is absent due to festival i couldnt contact them. Yesterday i took only the first session of the 12 sessions, excluding...
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Anagha Lohit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating of customers by kaya clinic, jayanagar by manipulating number of sessions

Address:Jayanagar 3rd Block, Bangalore, Karnataka, 560011
Website:www.kaya.in

I have subscribed for Laser Hair reduction treatment at Kaya Clinic for full face and remitted the payment for a package of six sessions and two maintenance sessions. Till date, I have utilized one session at Kaya Clinic, Lavelle Road and four sessions at Kaya Clinic, Jayanagar.

My latest session at Kaya Clinic, Jayanagar was on 13th July 2019 at 12 pm which was my fifth session out of a total of eight sessions (6+2) which...
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Sangita Budhwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered a empty bottle of kaya pigmentation reducing complex

Address:Crown plaza, Faridabad, Haryana, 121001

Today i visited kaya clinic for my pigmentation treatment.. There the manager convince me to join package worth rs 40232/- although i want to take treatment in single sittings and she said if i join this package i will get discount and some free products.. I paid them 25000/- she gave me kaya pigmentation reducing complex as discounts... Amd advice me to use in night... When i opened the bottle in night i m surprised to see that she make...
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kritika bisht
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

skin allergy after hair removal treatment

I got hair removal treatment done through kaya clinic vasant kunj. I got allergy after my second sitting. The doctor gave me high frequency even after seeing my growth. The staff service is very poor. No one picks up the call and do not attend the patient nicely. The doctor is also not upto the mark. Kindly provide me with best solution as it is the matter of face....
+2 photos
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Rehnuma Altaf
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not seeing any results as promised.

Address:Smondo 3 neotown, 560099

I had pigmentation and tanning full arms so i was told to undergo prs (Insta clarity laser + peeling sessions). I have taken 4 sessions each of full arms and face but till now i have not seen even a slight improvement. I am applying moisturizer and sunscreen but to no vain. It has become even more drier. Please resolve this asap. I have invested too much money trusting kaya as a good brand....
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Preeti Phogat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reply... no solution

Address:New Delhi, Delhi, 110041

Kaya is a very fraud company. I was registered a complain against some packages issues. I makes many call in complain centre. They told me sorry mam we solve your problem within 1-2 weeks. And i was wait for around more than 3-4 months. Even they did reply me back. Kaya is only money making brand and makes the customer fool. I have total waste my money even i not utilize service...
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mmehra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund promised but harassed since 5 months and still not given

Address:Loudon Street, Kolkata, West Bengal

Had been offered hrt package against which the branch took rs 5000.

I took one session and the treatment reacted.

The staff told me that they will deduct the money for 1 session and return the rest of rs 2500 against which i can take kaya products.
Ever since that time i have visited the loudan street branch in kolkata number of times and contacted the staff but the only reply i got is to contact the head...
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Arpita98k
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false notification of an appointment.

Address:Kaya Velacherry, Chennai, Chennai, Tamil Nadu

I had taken up the full body laser treatment under Kaya last summer. I'm a college student, residing in a hostel in the outskirts of Chennai. I booked an appointment for the full body sessions, got a confirmation call from Mr. Shakir of Kaya Velacherry, and when I went there after a lot of travel, they said it was a false appointment confirmed by mistake....
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Sakshi Handoo
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against fractional laser after effects

Address:H-8/ B Gulmohar appartments Vikas Puri, New Delhi, Delhi, 110018

I have acne scars on my face.. So i have consulted the doctor and she has suggested me for fractional lazer... They have burned my skin after one session... Its been 15 days the burnt marks are permanent on my skin... I have come there to improve my skin texture but they have ruined it... I can go out without appying makeup... So what should i do now... Cant trust them anymore... Plsss suggest...
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SS Ahmed
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund request

Address:30, g2, Anderson garden, Anderson road, 600006

Hi,
This is to express my displeasure with the kind of service provided in Kaya Ispahani and T Nagar in Chennai facilities.
I had signed up for a hair treatment about a year back, which was a package of 6 sessions. But after the first sessions of multiple needle ### on the scalp, I had severe head ache and my BP too raised too high. So I requested for the change in package. I am also willing to pay the extra charges if any....
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tanshi mahi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser hair removal treatment

Address:Kaya Banjara hills Hyderabad telengana, Hyderabad, Telangana

I have undergone laser hair removal treatment. I have completed all 6 sessions. But the hair growth thickness is still same no improvement on hands and thighs fingers and toes and face. When i went there they are asking me to pay more and go for maintenance treatment. I have paid 80 k. Highly dissatisfied. Please help me with this issues. I have opted kaya over olivia, la bella & anoos. But never expected this from kaya...
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D
diegopinto
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser & skin treatment - miscommunication

Address:borivali, Mumbai City, Maharashtra, 400068

Hello,

I would like to share the quite bitter experience which we least expected from a highly professional establishment like Kaya.
I am sure you want to give your customers an experience wherein they not only get treated but they feel relaxed and, but for me the first visit & treatment ended into a bad experience.

Background:
I went to pick up my spouse, who is your customer for over 4-5 years...
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kiit2013-MDEtc-007 MDEtc
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about fat treatment

Address:LVR student living girls pg, #87 & 88 ,1st main 3rd cross, 560029

I have taken afat treatment in kaaya koramangala. After applying chemical peel, i had suffered from acne roscea. The medicine given by them to control roscea is not working. I applied on face... Redness went away and after some hours entire face became red and itching with burning sensation.
I visited clinic then doctor told me that it happens. Again face became worsen and worsen. Again i went to clinc, and asked for refund because...
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