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Kaya Skin Clinic Complaints & Reviews

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Last updated Mar 30, 2024
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Kaya Skin Clinic Phone Numbers

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1800 209 5292
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Kaya Skin Clinic Head Office Address

23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400093

Kaya Skin Clinic reviews & complaints page 2

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S
sadafnabi7
from Mumbai, Maharashtra
Jan 13, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Not replying and refusing to stop my sessions

I had taken package for hair reduction and lip lightening. After a few sessions I had skin infection. My dermat warned me not to continue with any laser as my skin has become hypersensitive. I made several attempts, made calls, messages.. all they did is dragged it for almost 2.5 months now. I had once spoken to a representative from the clinic. She said either I should buy products of the remaining amount or get a client for them. My question...
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Deepa Rehan
Dec 24, 2022
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Refund of unused service

Address:Rajouri Garden, Delhi

I had recently booked a services for cool sculpting arround 80K though shopSe payment method in Kaya rajouri, Delhi.

I don't want to proceed with this service anymore.

I had a bad experience in using your other services. I have took 14 hair PRP, GFC and Biocell sessions from Kaya. I took lasers sessions as well. Nothing is working for me.

Now, Kaya rajouri is not ready to stop my EMIs.
br...
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Deepshikha1
Nov 9, 2022
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Coolsculpting treatment

Address:Main branch : Mumbai, treatment I took in Bel Road Bangalore

I have ongoing treatment for cool sculpting with Kaya clinic at Bel Road, Bangalore.
The power backup for coolsculpting machine was not sufficient it went off many times and continuous beep caused headaches and nausea. I was kept inside in low temperatures for long even though machine was not working. I got high fever and cold post procedure.

There were many information was kept hidden until money was taken.
1.)...
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A
anantraj94
Nov 8, 2022
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Complain regarding the fraud this company is doing

Address:Indiranagar Banglore

Hey,

Myself, Kumari Deepshikha, have ongoing treatment for cool sculpting with Kaya clinic at Bel Road, Bangalore. I was trying to reach out to clinic on kaya bel road where I originally book my appointment and also tried reaching manager there. I was asked to reach kaya clinic at Indira nagar by 9 yesterday when I started got message to reach by 9:20. I have reached by 9 only and none of your folk yet here. This is very disappointing...
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anantraj94
Nov 8, 2022
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Complaint regarding Coolsculpting

Address:Indiranagar Banglore.

Hey,

Myself, Kunari Deepshikha, have ongoing treatment for cool sculpting with Kaya clinic at Bel Road, Bangalore. I was trying to reach out to clinic on kaya bel road where I originally book my appointment and also tried reaching manager there. I was asked to reach kaya clinic at Indira nagar by 9 yesterday when I started got message to reach by 9:20. I have reached by 9 only and none of your folk yet here. This is very disappointing...
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Kaya Green park has been telling since 2019., 2020, 2021 that mam you have only one session left . I trusted, the truth revealed. I booked appointment, they agreed . When I went to green park Kaya, they said you have no package left . I said on phone call you confirmed and so I came . These women who set at reception (not the therapist ) are fraud and bringing down business of KAYA!!
Then I called on customer care and came to know...
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G
from Powai, Maharashtra
Nov 1, 2022
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Order 3 products, got only two

Address:www.shopkaya.in
Website:www.waytenz.com

I have placed an order for 3 pieces of "kaya on the move" from kaya skin clinic online store. I receive the partial order, as only pieces of "kaya on the move" were there that too in messy condition as the entire toner has leaked from the bottles and the day I received the product I wrote to kaya, there was an autogenerated mail that my complaint has been registered and no action further. It is more then a month now. I did not raisea complaint...
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S.sheoran
Oct 6, 2022
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Complaint and Punjabi bagh branch

I've been taking laser hair removal services from Kaya Punjabi bagh for the last one year and have purchased 25 sessions package with 3 complimentary sessions.

Even after using around 24 sittings (21 +3 complimentary) I have seen no results. I complained to the concerned people multiple times with no resolution. After a long discussion with the branch manager and doctor, they decided to change the heat setting and provided...
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snigdha100
Oct 4, 2022
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Expiration of "Lifetime" validity services!

I had availed a full body laser hair removal lifetime package back in 2015 with Kaya. On making recent contact I have been informed that my 'lifetime' validity package has expired. Which makes absolutely no sense!

I have paid a large sum of money to avail this. It is extremely upsetting. Especially since I have received no communication regarding this so called expiration - no emails, sms or call.

It is absolutely...
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Dechamma
Oct 3, 2022
Oct 4, 2022
This thread was updated on Oct 4, 2022
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Mistakenly paid for a hydrafacial

Address:Jayanagar

I had been to Kaya on 30th October. I was asked to get a hydra facial subscription. I heard it as 2900 per session . I though ok I can try it sometime later. I did not avail the service just got it billed and as soon as stepped outside I saw the message on my credit card that it’s 29500!! I got the shock of my life. I called the clinic immediately and they say they cannot cancel it. So I called the customer care and they asked me to mail...
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RituArora30
Sep 20, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Grievance letter

Address:kaya koramangala

Hi Kaya Team

This email is a strong grievance with your koramangala team telling me today that my many many facials have expired without any email notice ..without any phone calls ..without any prior notice that package is about to expire . It is my hard earned money please!!

I had bought many packages from Kaya skin clinic because your marketing people at Koramangala Bangalore mentioned that availing facials...
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K
komal sauda
Sep 14, 2022
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Spoil my face

Address:Delhi

I had start using your advance acne care kit from last week. It had made my complexion darker and increase the acne problem... I had worst experience in my life. After 2 month I'm going to get marry but you had spoil every thing.its totally waste of money and time. I want my money back ASAP...
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komal sauda
Sep 14, 2022
Mar 14, 2023
This thread was updated on Mar 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acne

Address:Delhi

I had start using your advance acne care kit from last week. It had made my complexion darker and increase the acne problem... I had worst experience in my life. After 2 month I'm going to get marry but you had spoil every thing....
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N
Nik_12
from Mumbai, Maharashtra
Sep 13, 2022
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Face peels

Address:Goregaon

Hello, I am Nikita kothari
Order no -ORD[protected]
Tax receipt- Andtr[protected]
Acne clear peel Absolute face and neck
Dr. Vandana verma(999729)
Amount 12, 329 for 6 sessions
I have done 3 sessions of peel till now. I had a word with the doctor as well as Mansi the consultant, this is regarding a sever issue i am currently facing because of those peel sessions my skin condition has became more awful....
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Rasansha Luthra
Sep 10, 2022
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No one answering calls

This is complaint is for Kaya Pusa road, the number mentioned is wrong on the website. Now finally when I got the correct number no one is picking up the call. Called more than 8 times on 2 different days. But no response has come....
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Preksha N
from Kota, Uttar Pradesh
Jun 20, 2022
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Laser treatment not done properly

I have been taking laser treatment from kaya since past 4 years. This time my laser was not done properly ans when i raised a concern, doctor and staff didn’t cooperate with me. Had worst experience at kaya skins clinic Phoenix Bangalore....
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Nithya Prasad nios
Jun 12, 2022
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Very poor customer service

I am Mrs Nithya and I have visited Kaya clinic at Annanagar. I was very shocked on day one as the doctor was in such a hurry no time or explanation was given on advice of treatment
She hardly spent few seconds and they told me she had to go hurriedly. Post two sittings another doctor Sudeshna switched over .
She was so good clearly explained and made me feel comfortable and was treating very well.
I am a working professional...
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Palak1994
May 31, 2022
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My skin is become darker post laser

I hv been using kaya laser since the past three years n done 11 sessions. They had some new technonlogy of cooling laser i used in my 12th sessions n my skin has black spots. They gave me creams bt of no use. I need my skin back to normal....
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Raheela Mushtaq
from Hyderabad, Andhra Pradesh
May 7, 2022
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Service by clinic

Address:Kondapur

It has been a year I have purchased the service on april 28th 2021 for 5 body parts 6sessions. Not even single session I was satisfied. Booking slots is terrible customer service agent Imtiaz from Inorbit kaya clinic i have asked to book appointment where appointment was available only after 3 weeks (feb 2022) Despite waiting for 3 long weeks I get to know appointment was not booked he missed it.

After doing my 4th session...
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Sunischala
May 4, 2022
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Discontinuation of lifetime laser service

Address:Jubilee Hills, Hyderabad

I paid for laser hair reduction for upper lip and underarms for both me and my sister in 2005. Kaya had promised a lifetime of services free of cost even if one hair is seen. I had Last been to Kaya in 2011. Recently, I noticed regrowth of hair on upper lip for which I called them for an appointment (Jubilee Hills, Hyderabad). The lady said they discontinued lifetime services!! I’m shocked. Please restore lifetime services and stop cheating...
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