Kenstar Complaints & Reviews

Hello sir/mam,

I bought kenstar iron box one month ago, but unfortunately it was not working from last week. So i called customer care no ([protected]) they assign one service center. So i am calling that service center (Svc point) since a week but they are not responding.

So please please please help me in this. I am trying lot, to contact that service center, but they are telling like today will come, tomorrow...

He concern is that i bought the kenstar air cooler cyclone 50 litres white from amazon on 08th march 2019 from the seller green bazar.

Order number is[protected]

There is a problem with the cooler as it throws the water outside when on swing mode / water leakage. So i called customer care on 30th march with ticket no ban[protected]

I followed up regularly but no one turned up.
br...

I have purchased a kenstar air cooler 50 ltr. About 1 week ago and it stopped cooling. The product is under warranty period but the kenstar service center has denied to repair the product under warranty period. The toll free number of customer care service center is not exist. I did not find any kenstar service center in jaipur for warranty services of air cooler. Also the shopkeeper is not attending the phone call from where it is purhased....

The kenstar glam 35r water cooler purchased on 28th april 2019.
Fan, pump remote works fine.

We could not check water sensor at the showroom.
We came home and set up everything, filled water, and turned it on.
The cooler gives low water error and turns off cooling, however the water filled to max level.

This is happening from the very first moment....

I have bought a 2 year amc last year through kenstar's authorized service partner tekcare india pvt ltd. This company directly works under kenstar as all the complaints are taken up by kenstar and forwarded to tek care ind pvt ltd.

Since last 2 months i have been trying to chase the contact number provided by kenstar and tekcare[protected], i have also mailed several times on the designated email id but they are not arranging...

I have purchase kenstar cooler on 6th may 2018 and its not working. I have complaint on customer care but till now no resolution.

I have raise complaint on 12th april and one time engineer came. He told problem in motor, will get back soon and replace it.

After continuous calls and request kenstar auto closed and shown resolved the issue. I am still wondering to be resolve....

Recently, my aircooler stopped working properly. I have raised a complaint on 8 april to kenstar aircooler service and i got a message like this.

Che[protected] will be serviced by nawaz[protected], svc point [protected] provide scode s96214 only if satisfactory job done, appt dt-09/04/19, 7:00pm

Above referred person hasn't visited until now but sent 3 other people who's not aware of cooler mechanism properly..br...

I have purchased kenstar air cooler one year ago at Bajaj Electronics, Hyderabad. This time the pump stopped working and I have lodged a complaint with customer care department with great difficulty since it took lot of time to get connected. Anyhow the complaint is registered. I got a message the technician will attend next day with all details of time and mobile no. When I have contacted the technician at the appointed time he said that...

Coconut and vegetable chopper blade of kenstar food processor is broken pl. Provide spare blade in new panvel navi mumbai or provide service station address near to new panvel navi mumbai
My mobile no. [protected]
Model no mf 0204
Broken part photo attached (Uploaded)
Pl. Support at the earliest possible
Regards

Prafull s deshmukh
Mobile no. [protected]...

Kenstar air-cooler model cl-kcgd cf2wfca air-cooler is not working. Please rectify date of purchase.2/4/2019. Name. Suresh mobile number.[protected]. This is our customer. V r the dealer super star agency chennai. Our contact no.[protected]. So v r giving complaint to solve the customer issue of kenstar air-cooler. Kindly attend the service make our customer satisfaction. Thank you so much...

I have purchased kenstar cooler glam 50R on 31st March 2019 at Bajaj electronics. The product was delivered later . After the delivery, when I switched it on the cooler doesn’t seem to work. There is no pump working of the cooler and also there seems to be an issue with the fan of the cooler. I was delivered a defective product by the Bajaj electronics...

Air Blower Fan mounting stand got broken due to rust and change the cooling pads I request to depute an engineer to repair and to do the general service... For your reference please go through the air cooler details..
KENSTAR DOUBLE COOL DX
MODEL NO:CLKCGDCF2W-FCA
Manufacturer Date: 12/2013
Serial No:[protected]

Once again I request KENSTAR to depute an engineer to repair the same...

Dear sir/madam,

We are the long time customer of our product and satify in kenstar and my kenstar aircooler some problem in button and rotating also

Kenstar air cooler switch not working properly and rotating problem in cooler
Please arrange the service person to us and repair the air cooler contact the given number

Kindly do the needful

Regards
Sathish...

Dear sir. I am very in trouble about ur company members. I call them about my geyser tank leaking they came and fix our tank but that was free of cost but they got 1550 rupees from us. Then i call to company they told us that there is no fees in warrantytime and sir our geyser tank is leaking again after they fix and went. They have broken my tap also which i fix from another person with 700 rupees. Thencall them again that leaking again...

Dear sir/ madam
I have purchased a steam iron of krnstar brand,. Model is comfort. Approx 06 month ago it is informed you that the said steam iron not working last 04 month. I have send sms many time (Svc 53030), but there is no response given from your side. I have also try to voice call to rectify the problem (State capital code[protected]. But i can't sucess to make the call.
You are requested that please replace the...

Many times I have sent the message and i have called to Kenstar service center but no answer from them. Tell me what to do now after my warrenty is completed, you were not at all taking care of the complaint given to the service center. Company has to take care of this complaint, this is too worst and shameless behavior of the company. shall i go to the Police station for a complaint...

I bought kenstar geyser. It is not working and i submitted a complaint in customer care and my claim falls within the warranty period. The distributor in coimbatore is worst and he is not even picking the call. It is more than 3 months from the date of complaint registration. Worst customer service. No response and i am fed up in using this product. Some spares needs to be changed and no response from distributor nor customer service team....

It is with regret that I state here that I was foolish enough to buy a Kenstar product.

I bought a microwave oven 2016 Nov.
The oven stopped functioning in Oct
2018. The model is 20 litres KJ20CSL901
Repeated phone calls to the official service centre Zaib Services was of no use. They eventually came changed the
Capacitor, Diode, Fuse, and lastly the
Magnetron. We paid a total of Rs.1250.br...

Hi, i bough 2 kenstar fans in march 2017. One of the fans has stopped working from may 2018 onwards and after repeated complaints no one has attended my complaint for last 6 months. I have been chasing the numbers for 6 months now. Complaint no. Tha[protected]. Phone number 39404040, [protected].
Contact person in near by service center ganpat kadam [protected]

Regards,
Aashutosh...

Dear sir,

We have purchased a kenstar water heater a year back and it was a defective piece. It has been got dis-function multiple a times and every time we need to followup customer care multiple times and after 1-2 week mechanic came and guaranty every time that it will not stop working again but only 1-2 day after it again got dis-function. I am totally frustrated with the kenstar product and services. Warranty going to...