Kenstar Complaints & Reviews

I had given a Complaint somewhere around April 2008 for repair of my AC and after lot of Telephones my AC was repaired by On Spot Air Cool Authorised Service Centre for Kenstar Appliances and it was promised to get me a new remote formy AC since it was not working properly. The AC Gas which had a guarantee for the season leaked and it was again attended on 24/06/08 and gas refilled. Now again it leaked on 17/08/08. I had informed the authorised...

Dear Sir,
I have purchased a Kenstar micro Oven (model No 34ECR) in February 2006, but in March 2006 the inside halogen bulb got fused and we contacted the local supplier of Kenstar Micro Ovens for replacement. But they have replaced with a different type of bulb stating that the original bulb is out of supply and will be available soon. The same bulb also got fused within week. The local supplier advised us to contact the regional...

There is no service engineer from the company, and all shop owners say that the company is closed down. The man comes to look after the machine demands unexplanatory amount, and then never turns after number of calls. This is a cheating....

--Original Message-----
From: shekharv [mailto:[protected]@mail.saksoft.co.in]
Sent: Sunday, January 13, 2008 10:08 AM
To: [protected]@kenstar-appliances.com
Cc: shekhar.[protected]@gmail.com
Subject: Complain Regading Washing Machine

Hi,

I am having the Kenstar's Fully Autoamtic Washing Machine form its launch
time (6-7 years back).

3 months back its making knocking...

When i was in Videocon, i bought Kenstar Automatic Washing m/c ( Tumble wash ) which was stated as export quality.

I used one year happily.
The second year onwards, its started giving problems like Programing skip, Drum belt loosen, Poor material quality of the body parts due to this top plate harden and cracked..etc.

Though i was an employee of Videocon, i didn't anticipate this kind of problems.br...

NOACTION by Kenstar service on my complaint registered on 05-May-2008 despite repeated requests. My 1.5 Ton Kenstar wall mounted split AC was purchased on 18-Feb-2007 and installed by Kenstar only on 07-Mar-2007 (request ID MVC08E140030/48) after repeated request and phone calls. It came with one year of service warranty and 6 years of compressor warranty.
1. Despite 4 free service coupons, Kenstar service representative did not come...

This is in reference to our purchase of a Microwave Oven (Kenstar OM-20 ACF) dated 5th November 2007 from HomeSolutions Retail (India) Ltd. (EZONE) (Cash memo No. T3/1202).

In this regard, this is to inform you that this product started male-functioning from last two month. At a first remedy we approach the customer service centre of the “kenstar” company and lodge a complaint on dated 16/5/2008 (Complaint no....

WE (HINDUSTAN UNILEVER LTD.) HAVE A KENNSTAR AC OF 1.5T WHICH IS UNDER WARRENTY. THIS AC WAS NOT WOORKING PROPERLY FROM THE LAST TWO MONTHS. WE HAD COMPLAINTS SO MANY TIMES TO THE SUPPLIER ANEET ASSOCIATES SAHARANPUR. THEY SEND THE SERVICE ENGG. BUT THEY HAVE NOT SOLVED THE PROBLEM. AND STILL WE ARE FACING THE SAME PROBLEM. SUPPLIER IS NOT GIVING ANY SUPPORT ON THIS MATTER KINDLY TAKE THE NACESSARY AND QUICK ACTION ON THIS....

Dear sir,

Please note we hv purchased Aircondition dated 12.06.07 from your dealer in janak Puri, new Delhi ( NEXT RETAIL SHOP;C-1/114 JANAK PURI, NEAR MATA CHANAN DEVI HOSPITAL, OPP ST, MARK'S SCHOOL, NEW DELHI - 110058.

Please note from day one we are complaining that our A/c is not giving us proper cooling. Last month your exceutive came but no result still same problem we are facing. please do something...

DEAR SIR

I HAVE PURCHASED THE AC OF KENSTAR FROM NEXT SHOP IN FARIDABAD SEC 05. THE PRODUCT WHEN DELIEVERED WAS A BROKEN COVER WHICH WAS IMMIDEATELY REPORTED TO THE PERSON INSTALLING THE SAME. SECONDLY WHEN ALL ELECTICAL WIRING WAS COMPLETED, IT WAS FOUND THAT THE REMOTE WAS NOT OPEARTIONAL. THE COMPLAINT WAS REPORTED IN THE NEXT SHOP FOR WHICH A SERVICE PERSONAL FROM KENSTAR CAME AND TOLD US THAT HE WILL GET THE NEW COVER...

NON RECEPIT OF KENSTAR FRIDGE SINCE 7 DAYS.

ON THE OCASSSION O[censored]GADI SPAR HEYPERMARKET GAVE AN AS IN THE BANGALORE TIMES FOR THE OFFERS. THE AD GOT PUBLISHED ON 5TH APRIL. THE VERY SAME DAY I WENT TO BUY THE FRIDGE AS I AHD TO GIFT IT TO SOMEBODY ON THE UGGADI DAY. TO MY SUPRISE THE TWO SALESMAN- MURALIDHRA ND NAVEEN SINCE 6TH APRIL TILL TODAY 13TH APRIL HAVE BEEN MAKING EXUSES OF DENT, OF MANAGAER/CATEGORY BUYER NOT LISTNEING...

Dear sir, we would complaint sent to the your call centre at mumbai . above mationed my shop localated at silvassa your athourised dealer by priya air con. sales and service centre silvassa . we have purchased of 5 pcs ac of 1.5 and 2.00 tons last 4 months near about nov delivery so was give me fully gurranty of one year and compressore gurranty is 5 year.but prob arises having side valvenut is complitly dameges & brust and then gas are...

hi
I had recently purchased a Microwave of kenstar model no. 25FCD
serial no. 00323 on 7 feb 08.
after a week the microwave stopped functioning...the micro was non functional. the service centre sent a Mr S S Poonia.the indl took the microwave for repairs and returned it after 3 days, but still there was no improvement and the microwave was off road. now they are doing nothing, just stalling that they will replace...

D/Sir,
Me Shashi Verma Director Blue Bells Schools, is a patron customer o[censored]rs, I am using ur washing machine, mixy juicer and above all microwave , which I bought from Swati Agency, Ramgarh Dist.Ramgarh, Jharkhand and asked my friends also to use these appliances. but sorry to say that despite of many calls no one could render proper sevices to my loving kenstar microwave@@@@@@@@@@@ they say its heart is blocked ( magnitron is...

I have purchased Kenstar refrigerator (220 AD);with SERIAL NUMBER[protected] on 18May 2006 from Pai International Electronics Ltd.;Bangalore.
This February 2007 Compressor of the refrigrator stopped working and we complained Kenstar ,Delhi and they gave the following complaint No.-DAM 07D160021.
After making repeated calls to Gaziabad,U.P.-Kenstar(contact person Yogesh) and Noida,U.P.Kenstar.after a couple of months...

I purchased one Kenstar 3D Power Microwave Oven 3 years back from Chennai. Presently, the oven is not getting heated and I handed over the same to the authorised dealer at Vellore in Tamil Nadu one month back for servicing. Even after several reminders the dealer is not giving proper response.

Pl. help me in getting the over serviced....

SIR I WAS PURCHESD 3D MICROOVEN THREEYEARS BACK NOW IT IS UNDER REPAIR NOTGETTINGHEAT ON12/11/07 I HANDED OVER THE OVEN AT VELLORE AUTHARISED SERVICECENTER FOR PAIDSERVICE STILL IT IS NOT READY DUE TO NONAVAILABILITY OF SPARES PL KINDLY DO THE NEEDFUL...

Kenstar Microwave is a hopeless microwave & moreover their service is pathetic..I have one specific complaint i.e 06004 which is lying almost for a month & no one just listens..Even I spok to their chief service Manager & he told "I AM HELPLESS"...I am repenting on Kenstar product...My suggestion is don't ever even try thinking of Kenstar...

Dear Sir,

I purchased my Washing machine one and half years back. Still i am having warranty for my machine.
On 31st october i found problem in my washing machine and i registerd the complaint. They've promised that it'll be rectify within 48Hrs. Once again i registered the complaint on 2nd Nov and 3rd Nov.Atlast they transferred the complaint to chrompet branch. On 5th Nov service person...

I bought a kenstar washing machine on 3-06-06. Warranty period is for 24 months. After 14 months i got a problem with the water connector... I called the no [protected] which was given by the technician... What they told was " they wont do any warranty" and gave me another no [protected]... i called the second no.... "they too told the same and gave a number ...." ""Surprise""-- it was the same...