Kenstar Complaints & Reviews

I complained about our Kenstar washing machine on 2/2/2009as button of the door is not working vide complaint No. HYD [protected]on cell phone No.
[protected] Name; Laxmikumari.One technician visited my house on 3/2/2009 and the washing machine and asked Rs 250 as service charges and i paid that amount as he is promised to come and repair next day.He came again 4 days and said i am taking it workshop and give it back on sunday.Machine...

We have purchased Kenstar oven from big bazaar on 14/01/2009 CASH Memo# T30/3747 /Mb115. Oven is not working fine every day we are calling Kenstar and big bazaar but no one is taking any ownership.

Further Bigbazzar guys told that oven kit will be given to us by kenstar when kenstar person comes for demo. One guy did come for demo but with no kit and said we have to take it from bigbazzar. Every day we are getting one call...

I had purchased a kenstar fully automatic -tumble top machine. So for I have repaired 4 times, now I am facing similar problem and I made compliant to customer care 20 times chennai Phone No.[protected] but no response. I opened the website of the company to contact top level authority for escalation but site is not available and message is populating under maintenance. I am really fed up with KENSTAR. Product, here after we should not...

I purchased a Kenstar Le Pure water purifier a month ago. From the time of installation the purifier is not working. Kenstar sent a mechanic twice and said that they have repaired it. However the purifier is the same as before and non-functional. Now, Kenstar says that they have done what they could and if there is further complaint, I should go to hell !!! Wow, this is Kenstar in India.What does one do in these circumstances?...

Dear sir,
I have purchased a Kenstar deluxe grill oven - OM-20DGLX on 02-02-09 in OM Sai electronics, Motinagar, Hyderabad. upto now no one visited my house for giving demo. I have contacted the customer care[protected] and other executive numbers [protected] - Madhu, [protected] - Mr. YR PRASAD, and other. One person contacted me over phone on 05-02-09 [protected] to give demo, when I requested him to come after 1800 hrs since both...

29/01/09

Dear Sir,

i reside at 41, ratan Jeet Complex, Behind MVM School, Sect 13 Hiran Magri, at Udaipur, Rajasthan, I have a Microwave, Procured in Dec 2004. Presently its Coil is not heeting & i don't Know the service centre of Kenstar at udaipur. So kindly guide me About the Waranty period & also of Service centre or send some body . My Contact No. is [protected].

Refards
Yash...

i want to know the complaint registration authority at Pune....

I recently found out that RUBICON SERVICES, JOGESHWARI Claim that they are authorised service center for servicing water filter, washing machines and other electronic appliances. KENSTAR has not bothered to inform customers that they have stopped giving contract to RUBICON SERVICES Yet they are operating and fooling the public that they authorised service centre. KENSTAR CUSTOMER SERVICE IS VERY LOUZY AND THEY JUST BELIEVE IN SELLING THEIR...

I have bought a kenstar mixer grinder 1 year back after regular use blade got broken i have replaced it with new but again after few days it broke again.

I am not finding original spare shop in bangalore

Please help me

jayadeesh...

Dear Sir,
We have buyed a micrwave model no. OM-20FCD on 8-1-2008 its giving problem from starting.We have submitted a complaint earlier company person Mr. S.K Gupta from ambala city have taken our micrwave on[protected] but today is[protected] they have not returned us till now.Our complaint no. is KAR [protected].Please see to it as soon as possible.Every time there company person give us a excuse that there is no repair parts when...

We are using Kenstar washing machine [Model : LF2008] for the last 5 years, and the same break-down occurs every year. It is more than a month since the last break-down ocurred, and we had lodged the complaint with their local Service franchisee M/s Carridor Services, Supela, Bhilai.

After pursuing the matter for several days, their service person reported, had a visual look at the machine, and said that the belt had slackened...

I have Purchased KenStar Micro Owen last 6 months Back and It Started giving me trouble from last Two month and then i have booked a complaint for servicing on 17-Nov-2008 and the Complaint number is 9A[protected] but till now no one came for servicing and i have called then 4 times and the only answer I will get is "sorry sir we will send the engineer today without fail" In my whole Lifetime I have never seen worst service than...

Ken the Cockroach, son of Kenstar, the appliance company, watches me from the window of my microwave oven every day. I noticed him around a week back, and now he makes regular appearances at the window.

Why do I call him Ken, son of Kenstar? Because I cannot figure out how a cockroach entered the door of my microwave, and why he can’t get out, and must theorize that Kenstar chose me, perhaps their millionth customer,...

Dear Helpdesk

I had bought a Kenstar foodprocessor in Feb. 08 .
I am facing some problem in the machine and I trying to contact with your kenstar customer care from past 4 months, but still there is no result ...

So request you to plsssssssss do something on my problem ASAP.

Thanks
Gaurav Choudhary...

I have purchased a split 2 ton AC from Kenstar.

I was promised that it would be setup within 2 days. However this took over 2 weeks. This is not my complaint though.

They sent probably the most incompetent electrician to install the AC. He broke wires, short circuited the internal wiring etc. Three 3 days his boss tries to come and fix what this boy has damaged.

2 weeks after it gets going, the...

Respected sir,
Myself, Mr. K. Mohan a resident of Dombivli(East), thane would wish to bring into notice a complaint as a customer regarding the purchase of KENSTAR mixer( Model no.-MG 0411). As per the model no. stated above the above item was purchased on 19-11-08. As per the specification indicated in the Brochure...we did not receive the Chutney Jar & the shop owner is charging an extra sum of Rs.250. We have paid Rs. 3195...

I have a Kenstar water purifier, model name is Le Pure.

Till now, had to call service people twice or thrice in 2 years for some or the other problem, which I think is ok. But the time they take to attend one service call is HORRIBLE.

This time they crossed the limit !!
I stay in Hyderabad and the number 30210888 which used to be their customer care number (on which I had registered complaints earlier)...

I recently brought Kenstar food processor (which i feel was a wrong decision) thinking it was good to have a product of a MNC company. It was working properly for first two months. Then it started showing it's true colors. It's not working properly. Though we brought it as an appliance which takes care of all the needs in kitchen, it was not performing all the functions it was intended to do properly.

It seems this...

We have 15 split Air conditioners out of which 3 are Kenstar made. The balance 12 have been working upto full satisfaction for over 24 months. The Kenstar models have all sorts of issues within 4 months o[censored]sage.

Repeated complaints to their support cell heeds ABSOLUTELY NO RESULTS.

I agree with people on this site who say that Kenstar is the worst kind of brand to buy....

Sir/Ma'am,
I have purchased Kenstar Karishma Food Processor from Big Baazar at Vashi, New Mumbai on 28-Nov-2008.
Please send a person to demonstrate working of food processor. I had gave a call at your service center regarding this, but no one visited us for the same. We then kept follow up for the same, but all in the vain.
Please take a look into this....