Kenstar Complaints & Reviews

I am having a kenstar cooler(vibrant). I am not able to find pad for it anywhere in my near by area. So pls help me out of this. F-551 Lado Sarai near Mehrauli, New Delhi 110030...

Never to buy KENSTAR products. Its products dosen't even work properly even for one year and dose not provide good service. I have been facing problem since the product I purchased. I called many times to them at their customer service center but have not sent executives for repairing. This is vary bad company and now I am putting complaint in consumer court. I want to let people know that never to buy KENSTAR products, you will feel...

To.
Kenstar Refrigerator

Sub:- Cooling System off
Purchase dealer:- Nishant Sales & Services,Akola. (MS)
Purchase Last 2 Year

Last from 2 Year 3 times Compressure Change ??????

This Model is Manufucture faulty
Please replace other Model

From:- Ratnakar GAwai.
E54 Camps Corner Housing Society
Shahad (E) Dist. Thane.
MOb.No....

I have puchased Kenstar air cooler (Turbo) on 8th of March for 6,500 Rs. This Air cooler never worked as Air cooler.It just works as a fan. The pump works every other 2 days. I got fed up calling Kenstar helpline and no technician responds. I called 10 times today without any success. Please do not ever purchase any of the Kenstar product. We are in the middle of summer and I can not take any other cooler either. I want to take this up with...

Dear Sir/Madam,

I have kenstar product (air cooler) in my home & i didnt know that kenstar donot provide after sales service in india. I have right kenstar regarding the giving problems but have not received any response. Problem faced is water leakage and Elbow socket replacement is required & i have registered so many complaints since last 4 days. Nobody has turned up nor any call received from their side.I have...

I had purchased 2nos of 1 ton split ACs' from Zenith situated at Ezra Street on 16th of April 2009 in the name of Kusum Agarwal. On the same day I found that 1 of the AC only after running few minutes shown E2. On seeing the E2 I immediately called the Zenith. After few days the person who installed the AC attended the complain and when he was working and when he removed the "quality check" sticker I noticed a crack on the...

Hi,

I bought Kenstar cooler, Cyclone Model:CD-2001 which is working in good condition.However, the outer body is craking and its letting the water flow out while running the cooler and the outer plastic of the body has become fragile which keeps crcking on its own.I believe that its a manufacturing defects which needs attention of the manufacturer.I tried the customer care but did not get any response from their end.
Please...

RECENTLY I BUY ONE WATER COOLER TURBOCOOLDX9704CWE ARE NOT SATIFY THE ABOVE PRODUCT BECAUSE THE COOLING CAPACITY IS VERY LOW ALTHOUGH AUTHORISED DEALER ASSURES US THAT THE COOLING CAPACITY IS 60 SQ. MTRS.BUT FRANKLY SPEACKING WE ARE NOT FEEL ANY COOLING COMFORTS. WE INFORM THE MATTER TO AUTHORISED DEALER KHOSHLA ELECTRONICS P LTD , BEHLA, THEY INFORMED THE MATTER TO SERVICE CENTRE. THE SERVICE ENGINEER VISIT OUR HOUSE AND INFORMED US THAT...

Sir,

Model Name: Slim Line SD 0434

I am using aforesaid model air coller of kenstar, in water supply of coller thier is a rubber curved band which is broken for this reason my coller is not woring. The part is not available at my city, please provide me the requried part & the cost of the part will be paid by me.

Ubed afzal
Mobile- [protected]...

Sir,


I have Kenstar Washing machine Tumble Top model. Recently my machine went out of order and hence I called up helpline number for Customer Service (Videocon). The complaint ID for the same is ' '

After that I had to call several times to the sevice center as my complaint was not been entertained.Fainally after 3-4 days a technician was sent to my place who after inpecting told me...

SIR,

WATER LEAKAGE FROM BACKSIDE WINDOWS & SWING NOT FUNCTIONING.

With reference to the above complaints your madurai service centre officer replaced the motor for swing and collected Rs.350/- being the cost of the motor charges for which neither Job card nor bill was issued, during the power cut time and trial run was not taken.

On the same day I found out of six swing and water leakage is...

my washing machine is not working from first day as their were few nut missing on the day of purchase which was noted by the Neel enterprises samta madam on the bill itself, but now they refuse to repair, as on the day of installation the water started draining out from a missing rubber cork near the heater plug, they said they will fix it , after few days the belt was torn and now the situation is like that the machine is in dismentalled...

I have purchased kenstar cyclone cooler from urvashi ltd, kankarbagh, patna recently i.e. in month of march 2010 but it is very surprising that for same product different charge have been taken from different people. why ? for a same product why price has not been chargrd uniformly...

Dear sir/ madam,

We purchased kenstar vibrant air cooler on the 26th of march from big bazaar (j p nagar, bangalore ) . the cooler was fine for just 4 days and later it stopped working. After a complaint was given, a technician visited and said that he needs to replace the blower which was done, but the very next day it stopped working. another complaint was given and this time he said the pump needs to be replaced. we were...

I have a AIR COOLER (CW0121) , I have complain it in previous year but no one came to repair it, this year I have also complained for it but no one come yet ( MY COMPLIAN NO IS KLA0406001). If you can’t repair it than please close your service centre because if a company can’t repair for 2 years then no use to waste our time & your company money....

i buy a ken star air cooler 15 days back worth rupees 6500/ rupes and it is not working now i given a complaint to the custamer care but there is no use after three days they came and said that motor fail at last they said we replace the motor on monday date 5/4/2010 i am waiting for u r representative dont delay

i am y pradeep singh
mobl num:-[protected]
...

Bought a food processor about two months back from mayur vihar dealer. The motor was making big noise , hence customer care was called and the mechanic told that it is new and will be okay. Next the burning smell started coming and mechanic said varnish problem, but this problem persists....

The tag line of "World's No 1" against the name Kenstar shows that they rightfully claim that tagline for the "worst products in the history of industrialisation". My company purchased an air-cooler in May 2009 (still within warranty period). The product broke down within a month. They never responded to the calls. Several months later, I got a person to come and check it and replace the blower and it broke down again...

Hi,

I am having the Kenstar's Water Purifier purchased from Mahalaxmi Steel, Sonepur, ORISSA three years back.

Last three months the matching is not functioning because of certain problems?

I have called many times to the customer service centre, but always got response that “we will do it within 24 hours sir”. But nothing is happening.

It my sincere request to take this...

Hi,

I had raised a ticket with the Kenstar customer care cell with number: COC[protected] on 27th Feb 2010, to repair our Kenstar tumble top washing machine. After two-three days, the service person turned up from your Kottayama franchisee (Prompt Appliance Service), and told us that there seems to be some problem with some card. Again, he camet back and and reinspected the washing machine after two days, and this time he found...