Kenstar Complaints & Reviews

Refer my complaint No. HYD/[protected] dt 21 May 09, I have purchased Kenstar LF-2008 washing machine in HYDERABAD Jul 2003. Due to rotating drum problem, the machine was not running for the past 20 Days. M/s Sainath enterprises estimated the repair cost Appx Rs 3, 500-4000.for replacement of drum.After replacing the drum only they may test the machine whether any more spare parts are required to make machine serviceable.I expect the repair...

Do not ever buy the kenstar air cooler. There are some design defects in the cooler and company would never provide any services or replacement. Its a shamless customer service center. If you send them an email, they would still never address your complaints. Shamless company...

I bought a Kenstar Food Processor on 25/2/08, and within a year it started giving trouble with the locking system. Now the machine has stopped working and Service centre nos. given in the Instruction manual are not working (disabled numbers). Since it is within the warranty period also I do not know who to contact and where to go. I stay in Kolkata. If I can get the Proper service centre No please....

Kenstar Make Microwave Oven OM-34 ECR has stopped working. Turn table is not rotating. Service engineer first took the motor to replace. After replacement still oven did not work. Despite of repeated reminders nobody either from service centre or from shop - M/s Mehta Sales - Ankleshwar responded.
After repeated reminders finally they took the microwave from my home. More than a month has passed but there is no response. Now they are...

I reside in mumbai and since I have purchased kenstar air cooler the cooler is not functionling at all. The air cooler did function for some days amd then it has completely stopped. we called the kenstar service / support but did not get any respnse from them. Then we also called the local electricians and he solved the problem but after few days again the cooler started giving problems & ultimately I had to purchase an AC as this summar...

I reside at Kanchrapara, West Bengal. Address : Sanjay Ray, 59, Spalding Road, Kanchrapara. Phone[protected]. [protected].

I bough a new 1.5 T Split A/C of Kenstar make through a dealer M/s Vanessa, Kalyani. From the very beginning there was no cooling effect and I have never enjoyed comfort this summer with this A/C. The A/C is still within 1 year warranty period. In this condition the servicing agency of Kenstar M/s Prompt...

Noise created by Kenstar Air Cooler
I had purchased a Kenstar air cooler from T.S. Super Market, Mehdipatnam, Hyderabad. On 03.5.2009. Model is Kenstar Vibrant.

I regret to inform you that I have used the cooler only for two days as there was an abnormal sound from the cooler after two days of purchase. I have immediately informed your customer care deptt.(tel.no.[protected]) and they have given me a complaint booking...

I had purchased a Kenstar air cooler from Pai International Electronics Ltd, Koramangala vide Bill no. 008129 dated 10.4.2009. (S.No. COOKEN 02 Kenstar Cooler 18L CT9924).

I regret to inform you that I have used the cooler only for two days as there was an abnormal sound from the cooler after two days of purchase. I have immediately informed your customer care deptt.(tel.no.[protected]) and they have given me a complaint booking...

Dear Sir,

i purchaced AirCooler at next Showroom(Tirupati). i got problem last month first week. im registred my problem call center but no responce. next step is i registed NEXT Showroom but no responce.next step is i registred local KENSTAR service center(Prasad +91 [protected])...he will came after 1week he got problem and rectified temporary solution. i got problem after 1hour, i repeated same procedure but he will coming...

I was planning to write something @#$ but having seen many complain I understood that "yaha kuch bhi nahi ho sakta". I apologies to my friend who were trying to stop me to purchase K#$$%^^^but didn’t listen to them “SORRY DOSTO” but gyz how they(Kenster) will listen to us, God plz come down and show path to us...

Very upset the way Kenstar provides service, very dissapointing, its almost more than 10 days since our fist complaint, after repeated calls, one tecnician arrived and spent less than a minute and he said he wil back tommorow and has never turned up...with the scotching heat in mumbai...(complaint no.MUM[protected]) and then again annd again kept calling and they asked us to place another complaint...this is a limit...just cud not tolerate,...

1. I have bought a Kenstar "Vibrant" Air Cooler in April 2009, in Bangalore.
2. The Cooler has developed a defect of water leakage whenever it is switched on.
3. The dealer has been unable to either rectify the complaint, or give any Kenstar helpline number.
4. Kindly do the needful to rectify this fault; or provide a helpline number where we can ask for help....

Sir,
I reside in At/ Post- Jejuri, Tal-Purandhar Dist- Pune. I have right kenstar air cooler giving problems. Problem faced is water circulation is not working & the water pump repair/replacement is required & i have registered complaint on 25/04/2009 Complaint No. PUN[protected]
since last 20 days. Nobody has turned up nor any call received from their side.I have traced around two dozen contact nors just to get the...

I bought Kenstar Slimline water cooler on March 14'th 2009 to beat the heat of this summer. The water pump of the cooler stopped working on 14'th April. I immediately lodged a complaint with the customer care. I was promised that the complaint will be addressed in 24 hours. It took them 3-4 days to send the service engineer to my home who examined the cooler and confirmed that the water pump needs to be replaced. Since the cooler...

i am from hyderabad, on 27th march'09 i purchased a kenstar slimline air cooler and within 1 month that spoiled 4 times, and now i am ready to give some more money and get another model, but they are just denying their responsibilities(specially employees of NEXT).
i have spent half the price in calling them i think but no out put till now.
now i have decided to raise a complaint in consumer court...
what you people...

Dear sir,
I had purchased two nos. 1.5T split AC Model no. KT 18GNX on 12.08.08 from M/s Next Stores at sec 18 NOIDA. These AC are under warranty & free servicing of these machines were due on 10.12.08, 10.04.09 & again on 10.08.09. However despite repeated requests, complaints & telephonic calls both at the dealer " Next Store" at NOIDA as well as to the KENSTAR service centre, no one has bothered to visit us...

Dear Sir,


Since past 3 years I hv been constantly pursuing all Rajkot city (Gujarat) dealers of Kenstar 2 get a replacement for Holder coupler JE 9907. Please advice me how am i supposed to get it?????? and the kind of customer service Kenstar seems 2 provide 2 its customers.





Kosha Nair...

Hi! We had purchased an AC from Spencer Retail Ltd. the address is as below
Homage Bhavan
Richmod Town 11
Bhabola naka, Vasai Station Road
Vasai (W)
Thane
Mumbai 401202
6451168
This AC was from Kenstar Model no. KT10GNSP, this was purchased for 13490 on 07/06/08, and since that day we have got no response from Spencer nor Kenstar, we have been approching both the parties since then...

I'm basically from Chennai, and its a known fact that this season is the most painful season as the summer goes to peak. Till date me and my family haven't opted for A/c nor an aircooler and we'd coped up with fan itself. Suddenly a thought raised that why don't v buy an aircooler atleast as A/c is not affordable by us. I went to a nearest home appliances dealer in our area itself and I saw two different brands one is...

I had purchased Kenstar food Processor MF0808 on 11th April 2009 at "Vijay Sales", Amar Manor, Solapur Road, Pune.
At the time of purchase they had promised us that, they would be informing Kenstar company and then a person from Kenstar company will come to our house for Demo within 3working days.
Only based on this promise and after several confirmation from the sales person, sales manager and as well at the billing...