Kenstar Complaints & Reviews

Order # 5589854 (Kenstar Rice Cooker)
My fiancee had ordered kenstar rice cooker on Sept 17th, where we gave correct India mailing address, USA billing address and contact number.

On Sept 28th, the online tracking system reported that the product has been delivered. However on checking with the recipient, the product was not delivered. Also, rediff's confirmation email had contact numbers and names that are bogus....

Purchased microwave oven on[protected] from Meghana Metals Sitabuldi Nagpur. They directed the representative for demo the very next day who though visited gave two land line numbers and one mobile number and advised that the representative will visiting them any time with a days notice for demo on how to use the oven for various uses.

However, land lines contacted keep ringing ang the mobile is out of reach.

Will...

I purchased a KENSTAR SLIMLINE COOLER(Model No : SD-0434 ; Serial No : B9A-00730), purchased on 15th April 2009 is not working since May 2009, just 1 month after the purchase
I've tried complaining to the dealer as well as the service centre around 6 times but no one comes
They gave me 6 complaint Nos(JAI[protected], JAI[protected],JAI[protected],JAI[protected],JAI[protected],JAI[protected])

Help Me Out Plzzz.......

I lodged complaint against slow running of blower,burnt smell from cooler on 22/9/09,after repeatedly complaining against the same So called Kenstar Service person (Ph;[protected]) came on 3/10/2009,he opened the cooler,said that,motor burnt,He recklessly cut the wires inside the cooler and replaced the motor which he bought with himself. WHILE CHECKING HE FOUND THAT REPLACED MOTOR ALSO NOT WORKING!!!!, He told himself that this motors...

We had purchased le pure water purifier model WP-0910 from MAHAVIR ELECTRICALS CUTTACK,ORISSA,INDIA.We regrate to inform you that no service has been provided by MAHAVIR ELECTRICALS inspite of our repeated reminder.The purifier not working.
Hence we request you to take immediate action for the service of our water purifier.
Anticipating early action.

Thanks & regards.
Sajid Khan
Mo.No.[protected]...

I had bought 2 set of Mixture Model 9603 in different date from CROCKERY CENTRE, 41-E Chandney Chowk Street, Kolkata 700 072. One in 27/09/2000 and another on 08/08/02 bearing srl. no. 37650 and 23725 respectively under the scheme of LIFE LONG WARRANTY ON MOTOR (12 years). For life long motor warranty comapany applied one condition and that was every year user supposed to bring the main unit (Motor unit) to any of their service centre and...

I HAD PURCHASED A KENSTAR MAKE LE PURE WATER PURIFER ON 17.09.09, TODAY BEING 30.09.09 (ALMOST 15DAYS FROM THE DATE OF PURCHASE) NO ONE HAS COME TILL DATE TO INSTALL THE EQUIPMENT. KENSTAR SITE CLAIMS 24HR. SERVICE.

THE ABOVE DESPITE THE FACT THAT I HAVE PAID THE FULL AMOUNT IN ADVANCE & HAVE BEEN FOLLOWING UP WITH THE DEALER REGULARLY FOR SAME.

THE PURIFIER WAS PURCHASED FROM :

SATYAM FXbr...

I had purchased a Kenstar make Le Pure water Purifer on 17.09.09, today being 30.09.09 (almost 15days from the date of purchase) no one has come till date to install the equipment. Kenstar site claims 24hr. service.

The above despite the fact that I have paid the full amount in Advance & have been following up with the dealer regularly for same.

The purifier was purchased from :

Satyam FXbr...

Dear Sir,

I has purchased a Kenstar TV in the last year. The problem facing me is that its remote is not woking now. Dealer is telling that it cannot be repairable and only solution is to buy new one. I had searched in many shops in Kerala but not got a spare one. Plese advice me where I can buy a new one. Next month I am coming to Chennai.

Remote Detail
Board num. PAEX24D010
[protected]
IC...

We have purchased an Air Cooler on 09/06/09 from The Local distributor in Muzaffarpur.
The produst serial no is - B8L-00409.
We talked to the distributor and he replied to bring the warranty Card to his distributorship.
then only he can send the repairer.
Please do the needful,
Regards,
Pankaj Kumar,
Ph no.[protected],
mob no-[protected]....

I have complain several times for repair my grinder .
almost one month passed ,still I am struggling for repair of my grinder.
If anybody plan to purchase any product of kenstar Please do not buy .
Reason is following.
1)More noisy more than 90 db which one harmfull to child.
2)Small jar is not proper grind which one is most used.
3)Worst service of product.
4)Their Maximum Products are manufactured...

Dear sir/madam
here i want to bring to your notice that i have purchase a Kenstar slimline cooler from greater noida based aggarwal elect. shop and after 3 months its pump not working after complaint persons come and check the model of cooler which i clearly mention in my complaint but only giving me a promise to change this next time,after repeat complaint he was come with a pump with another model and fit it,and...

Dear Sir,
my Kenstar washing machine model LS-63 found problem in washtub in the month of october 2008 and I complain this to dealer from where i purchased that. He gave me the Kenstar complain no, and i complain this to them. In the month of December 2008, I forced the dealer to solve my problem or else give me alternate product till its get repaired. Due to my repeated complaint a service person came to me In the month of February...

dear sir, i am living at raigarh[cg] 15 days ago my kenstar microwave oven is not getting to heated, it is too much problematics for me i tried to contact the service engineer and service center of raipur but i could not find correct no , so kindly u provide the service cent.or engg.. as soon as possible and solve my problem soon
...

I have purchased Kenstar Tumble Top (LF 2008) from Advance Electronics, Ankleshwar (Gujarat).

It is really a very good washing machine. Recently I am facing problem with its connectivity to the Tap (water connection) and water is getting leaked from bottom of the machine.

When I contacted the Advance Electronics, they informed that they don't have any person to attend this complaint and this machine can...

I had purchased a KENSTAR Washing Machine Model No. LS63 from M/s Mass Marketing, Durga Market, Asansol on Jan21,2008.Since the very next day the cover of the dryer started giving problems, it used to open all of a sudden on its own. I had registered a complaint for replacement of the machine but the dealer said that a machine can only be replaced when there is an engine fault, and then made some temporary arrangement to check the fault....

Dear Sir,

I have purchased one le pure model water purifier from Kenstar. For the servicing of said machine I am facing a lot of problem.
1) I have requested there service center at Konnagor, West Bengal to do the paid service of that machine for 6 times then they said their representative.
2) At the time of servicing that representative found some problem like crack in some parts and the light inside is fuse.br...

I ANAND MALANDKAR PURCHASED STEAM IRON MODEL NO. SI-0603 IN THE MONTH OF DECEMBER.THE PROBLEM WITH THE STEAM IRON THAT IT IS HEATING HEAVILY DUE TO THAT SOLE PLATE GOT DAMAGED NEEDS TO BE CHANGED.I GIVEN THIS STEAM IRON TO MY DEALER IN THE MONTH OF JUNE BUT STILL IT IS NOT REPAIRED.THEY ARE SAYIING PARTS WILL COME FROM AURANGABAD.STEAM IRON IS STILL UNDER WARRANTY.PLZ DO THE NEEDFUL....

I purchased a Kenstar Water Purifier two months back. The installation engineer told there is one valve missing and he would come the next week with that and fix it.

From then onwards, I have made three complaints - THA [protected], THA [protected], THA [protected]. Service engineers sit at home and write reports saying everything is fine. I am not able to use the product from date of purchase. Warranty period is getting exhausted.br...

Dear Sir,
I have given complaint to replace the belt of washing machine LF0210 Kenstar tumble top. But I got the answer that belts are not available. Same answer I am getting since last 6 months.
Even it's really difficult to reach the manufacturer of this machine....