Kenstar Complaints & Reviews

Hi,

I have recently changed my cooler pump (Cooler Model: Kenstar Slimline) through the contact information of Kenstar services.

The person who changed the cooler for 1000 rupees was Anil (Mobile:[protected] and confirmed that will replace the pump again if there are any issue within one year.

I am calling him for last 2 months that the new installed pump is not working and he keep on saying...

Sir,

I have kenstar Microwave in my home & i didnt know that kenstar donot provide after sales service in india. i have registered 2 complaints since last 10 days. Nobody has turned up nor any call received from their side.I have traced around two dozen contact nors just to get the service done but none of them have so far solved the problem. I have committed sin by purchasing kenstar products & for forgiveness, i...

Sir, I regret to write this complaint against a trustworthy company as Kenstar. I had purchased Kenstar Microwave Oven 25ACF, amounting to Rs 8, 300.00, on 08/05/2008. The product started developing problems within a fortnight. At first the machine would'nt start, which was fixed after repeated complaints. Then again the problem surfaced within a month of "repair", which was again fixed after repeated complaints. Then there...

I purchased LF-2008 model, spin tub was replaced 2 years back, the same problem ocurred again.
want to know the price of spin tub and it cost how much to repair the machine....

Just thought to enlighten those innocent souls who have plans to buy kenstar karishma food processor...plzzz dont ever make the mistake of even thinking to buy this product...Had received this piece of junk as my marriage gift..which is lying in my kitchen as a momento.
It never worked from day 1...and call to their customer care was no much help...its the worst product that I have come across......

I have done mistake by purchasing kenstar ac. my ac blower motor was not working. engineer from there authorise service center came to my office and promise that motor will be replace in 2 or 3 working days but now 10 days are gone there is no response from there side whenever i call them they just say that WE HAVE NOT RECEIVED MOTOR FROM THE COMPANY...room tempr is 40 degree and and i think so that they will not replace the motor in this...

During the Trade Fair of 2007 held at Pragati Maidan, New Delhi, I had booked one Multi Processor (Model No. MF 0204) and the same was delivered to me on[protected] by your dealder 'M/s. Lakshmi Kitchen Plaza, 17, Central Market, Ashok Vihar, Delhi - 110052 vide invoice bearing Book No.17 and Serial No.1662 dated[protected]. It has abruptly stopped working. It is within warranty period. I have tried to contact your service centre on...

Sir,

I bought kenstar slimline air cooler on 11th april 2009.
Cooler is always giving problem since starting.
I face first problem after 1 & half month. cooler was not swinging.i made the complaint at
customer care of kenstar and problem was rectified within a day.
I again face the problem that pump of cooler was stopped working.
I called up kenstar and and got the reply that within...

Hi,

I have purchased a Kenstar room cooler with model slim line in the month of April '09,
In the month of May its pump stop functioning and when i compalined on there customer care centre than they told me that it will take 24hrs and by that time our service engineer will be there to check it but no bosy responded for the next 3 days and then after rigrous calling and all service engineer come and told me that...

I had purchased Kenstar Food Processor in the year 2003 from Sringar Home Appliances in Bangalore. The base of the jar ( The part where the blades are mounted ) has got damaged and the jar is now not seating & locking properly. Water is leaking and entering the motor. This jar was given to the dealer for replacing the base about 4 weeks back. The dealer now says that the spare is not available and asks us to buy a new jar costing Rs....

the cooler is not worked for more than a week after puirchase in april-may 09. june 11th ilidged a complaint with your toll fre number. i waited... nobody attended. Then again complaint registerd freshly on 29th . Assured to attend within 24 hrs. but morethan 48 hrs passed. nobody is seen. after paying about 6000 Rs, i could not use it in this summer.
so pl. take this seriously and attend at the earliest...

when the oven is kept at 80oC, the material (fruit sample of oil palm) gets burned. since this is the only oven in our department we could not carry forward the research work( we are from nation al research centre for oil palm, pedavegi, Elur-Jengareddyguden road, west godawari dist, andhra.
pl. do attend urgently. i have bitter experience reg. your service for my water cooler which onlu two moths old and worked not more than week....

I would like to exchange my Kenstar Mixer grinder as it is not working properly, knob has gone and I am not able to get proper attention from the service center.Please advise me on the course of action....

Dear Sir / Madam,
I have purchased a kenstar multiprocessor model no. MF0808 on 15/02/09 from big bazaar, chinchwad, Pune which has a warranty for 2 years but till today the jar bush had got damaged 3 to 4 times & every time we do complaint with your customer care they send engineer & he changes the bush every time but again the same problem is repeated. I expect that you will take a permanent action on this issue & waiting...

I purchased a Kenstar slimline cooler on 4-06-09 vide receipt no 17/1660 from Kohli Bros 13-A Prahlad Market DB gupta Road Karol Bagh. Its water level indicator was not woking since begining. After a week pump stopped working. Complaint lodged at custoner care[protected]. no body attended. Next time complaint No.DEL[protected] was given and it was told that some body will come in 24 hours. No body came. After persuation on some other Nos one...

I had purchased a Kenstar Washing Machine from Harsha's, Mangalore 1 1/2 years back which I have been using sparingly. I had registered a complaint regarding draining of water with M/s. Harsha's, M'lore on 6.5.2009, in turn they referred me to the service center. But till now there is no response or action taken . They are not giving any authentic reply. One reply is that there are no spare parts available. What am I supposed...

First of all I agree with one of the complainants in this forum that in spite of saying in their website:

"Kenstar also recognizes the importance of after-sales service to the consumer. Which is why, we are constantly engaged in enhancing the level of consumer satisfaction - a truly demanding task in itself. Our strong back-office support, the Kenstar Service Department has developed a unique module of service that enables...

Sir,
I reside in Bangalore(K.R, Puram). I have kenstar Aircooler in my home. I calledup your service centre they gave me one complaint number(PAN[protected]). But never recieved any service. Past 1week, I am calling the service centre everday, but in vein. Problem faced is the cooler fan is rotating very slow, even at 'High'. Nobody has turned up nor any call received from their side. I have committed sin by purchasing kenstar...

i own a kenstar microwave oven model no.OM29ECF which has sum problem and its is sparking and so the unit is not useable and besides enormous calls to the service centre and the complaints registered with them for more than 14 days today the matter is unresolved and they say dat they dont have the required parts for the same. i mean they are unable to arrange for the specific parts for so long and they are not even able to answer when would...

I had purchased Kenstar water cooler MOdel SD 0434 from Ahluwalia Electronics, 151 HUda market Sector 56 Gurgaon on 20/04/2008. Just after 2 month water pump stops working. As That time it was in warrenty they replaced it. But again on 10/06/2009 water pump stops working but as 1 year warrenty had croosed they are asking for charges. They are many compaint about the water pump for ken star cooler.I think it is very bad quality product and...