Kenstar Complaints & Reviews

Unfortunately i decided to buy kenstar 15l geyser on october 20, 2016 online. the product is worst than even any poor quality local geyser. it started leaking after a few months. after tortuous efforts got the tank replaced on two occasions. once again the same problem has cropped up. leaking tank and electric spark. this time the service centre in ahmedabad has refused to do anything, saying the model is old.
Even the technician...

My kenstar water heater got repaired, we have raised complaint through customer on 16.08.2018, still that issue is not shorted out, and every time we are getting the same irresponsible answer from the customer care, even though my water heater is in warranty period. More than one month we are waiting for the repair... Poor service, and worst product....

I have sent the following complaint to their customer complaint cell at [protected]@vgmail.in."i had bought the above item ser no e[protected] on 3/3/2016. The mixer is not working and i had raised my complaint at your customer care centre from my mobile no [protected] on 3 sep 2018. You reps had come and taken away the mixer after which i got a call that it would cost rs 1000 to repair, i told them to carry out the repairs. After that...

I purchased water geyser from kenstar it is not at all functioning well since i bought. Everytime i need to raise request but there is no any response from customer care on email and there service technician. He is using bad words on phone and everytime there technician say you need to replace heating coil then he will say heating tank.
I am really in pathetic situation. I would recommend to indains do not buy this product and file...

I have registered a complaint regarding kenstar electric geyser not working on five months before. And raised first complaint on 8th may'18 (Ban[protected])

Technician has come and checked. He told some coil has gone. It will take 3-4 days to come from the company. But after i have been following up
But there was no proper response. Since i have raised another case on 7th august'18 (Ban[protected]).

Another...

I have registered a complaint regarding kenstar colour not working on five months before.

Technican has come and checked. He told some spare has gone. It will take 3-4days to come from the company. But after i have been following up
Nothing has progressed. Today is 01/09/2018.

Kindly analyze the way kenstar is handling the customers.

If i call the technician, he will tell to call to customer...

Hi my name is ashok

I have registered a complaint regarding kenstar gyezer not working on 03/08/2018. Complaint no is ban[protected].

Technican has come and checked. He told some spare has gone. It will take 3-4days to come from the company. But after i have been following up
Nothing has progressed. Today is 22/08/2018.

Kindly analyze the way kenstar is handling the customers.
br...

Hi All,

i need your help on below,

i have log a complaint on 07Jun18 for Mixer not working,

Compliant No. BAN[protected]
Product Details : KenStar AXE-3S
Model No. : KMA50W3S-DBB
QA. No. : HP/14/001/0063
Sr. No. : B[protected]
Purchase Date : 21Sep2017; Online Flipkart - OD[protected]

After 3-4 day service engineer (Mr. Manjesh) come...

Hi,

I had to raised a complaint every month to fix my kenstar geyser. Between 06 months the tank started leaking within 10 days from the date of tank replacement, really very much pissed off. Three months back i had field a complaint that tank again started leaking but they have closed my complaint without any intimation. Now i have to again file a complain & its been 2 weeks & no one is ready to provide me proper response.br...

Complaint regarding the product "kenstar glam 35r
Complain number ind[protected]
Pending from 3 months
The cooler stopped working after 20 days of purchase.
We purchased this cooler in summer but after 20 days it stopped working and we are following up with customer service but they are not resolving it.
Please help us in resolving this issue the product is in warranty so we want to resolve it asap....

I had bought a kenstar cooler on 17.10.2017 model nu is cl kcl ss for pte and serial number is[protected]. This cooler is not working properly. The wings of cooler is not moving. Technician had came few days ago from the kenstar company but he had not repair the cooler and not change the motor. Now i am calling him butvhe is not receiving my call and he does came to repair. I request you to repair my cooler otherwise i will complain...

I have brought 50 ltrs of mini fridge of kenstar in may 2017 in 1 year teice their was gas leakage and one compressor was repair and even though compressor has 5 years warranty they are saying charges gas to be paid Rs2500 what kind of this service is when i have called customer care and asked to speak to manager they said we dont have any manager worst product is of kenstar in providing serice 20 days have passed since I register my complaint...

We bought Kenstar Food Processor, from the day one we have pathetic experience.There is a spark in the motor when mixer is running. After few days its stop working...there is no proper action from service team to rectify the issues. Kenstar service team given the service manager number ( Ramsey)who takes care about replacement, but he never picks the single call even after calling plenty of times. We do not need this product, please refund...

My kenstar cooler model Auster XW purchased last year in 2017 is not working properly from so many days I am trying to contact to kenstar service centre on their customer complaint no 39404040 but it's not working, the call doesn't connect. So many times I have tried. My warranty period is also going to be over. So poor service of kenstar atleast they should provide a working service centre no. Resolve my mattter as soon as possible please....

I have bought the micro oven in dec 2015, it got failed with in 6 month o[censored]sage. I have made many complaints, still the problem is not fixed.in between many people changed in kenstar, every time i need to explain the issue to new employee and this is keep going. The latest complaint number is che[protected], now they are telling, they need the spares....

Hi,

i was using a Kenstar Electric Geyser which is stopped working for the past 2 months.

and i have raised a complaint with Customer care[protected] and the complaint number is BAN[protected].

It's almost a month now, till now no one visited our house and nothing is done.

Whenever i called customer care they are always giving some local engineers numbers but again no one is picking.br...

महोदय,

मेरे द्वारा 10 जुलाई 2017 को kent star का cooler जिसका model glem 35r है next electronic showroom से ख़रीदा गया था, जिसमे मुझे 1year की woranty मिली थी, जिसे मेने मई 2018 में जैसे ही उपयोग हेतु खोला गया तो यह cooler start...

Hi my name Priyabrat Nayak, I bought water heater from Kenstar, after installation the heater was leaking and water comes out from heater.I have called kenstar customer care and they have send one person for checking.He told he will replace the tank within two weeks, from last one month i am calling Mr.Rajeev ASM Bangalore for status, he is given 5 deadline to resolve this issue but unfortunately now he is not picking call.I am not expected...

My name is amit kulshrestha. We purchased kenstar water heater (Moder no. Kgs25w5m-gde sr. No. A[protected], through amazone under order no.[protected] dated 18th nov'17.

Pls be noted that from the beginning of purchase of this product, we were quite dissatisfied with this product because water heater was leaking and water comes out from heater. We have made many complaints to your customer care dept. Under the...

I bought kenstar glam 50r on 12th june 2018. I started the cooler after filling the cooler to maximum with water. It is still beeping for low water level when i press cool button on. I tried this several times, but could not get low water level indicator off. I have been calling customer care for 2 days now, but i haven't received any response yet. They didn't even bother to send a representative.

Divya
[protected]...