[Resolved] Kenstar — Kenstar water heater - no response | |||
We bought kenstar water heater from girias who stated that this is new model and fast moving. Later this month on 10/4 2017 we found that water heater is started to leak. When we made complaint to kenstar customer care, a person from kenstar came and verified and stated that this is a out dated model and we will frequently face problem on this. Also stated that he need to place order for the tank which will take 10 days. I gave him the bill xerox and warranty card xerox. As of today's date no one responded. Why do u guys lie and sell a out dated model. Customer service is poor. My registered mobile # [protected] Model # kgs10w5 10 lyrics plastic 5 star jacuzzi. Please confirm is this a outdated model as mentioned by your representative. One more important thing is customer care are keeping long hold time. Complaint date is 10/4/2017 Tat is maximum 10 days As of today's date no resolution or response. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Kenstar customer support has been notified about the posted complaint. | |||
 8 Comments | |||
Comments
Dear Sir,
Name-nitin namdev sathe
Mobile no-[protected]
Address-a/p-khandala tal-khandala
My air coller of model little coller dx for 15liter water is not coming to swing -cool mode so kindely repair
Name-nitin namdev sathe
Mobile no-[protected]
Address-a/p-khandala tal-khandala
My air coller of model little coller dx for 15liter water is not coming to swing -cool mode so kindely repair
Piece damaged .Swing option will not working .
Dear Nitin N Sathe,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kenstar Customer Support Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kenstar Customer Support Team
Dear Sivagamifurniture 235352,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kenstar Online Team