Kenstar Complaints & Reviews

Hi Sir/Madam,

The complaint is regarding my refrigerator not in working condition and it was just purchased on 10th May 2016. It was said that the issue is with compressor and a service person will be sent within 2days. Also a contact number has been given stating if the person didn't come within 2days, you can call to so and so mobile number. But no one picked the call and it is ringing. I am trying from past 2days.
Complaint...

"sur[protected]"

Kenstar (Complaint)
Hanshraj on oct 17, 2016
Kenstar food processor complaints pending sciences 3 mounts latar
Reference no is sur[protected]. I'm hanshraj from ankleshwar gujarat for kenstar food processor model. Mf 0808., some spare required. (1) blade holder pp (2) blade holder looking spindle. P p., sir please arrange. I'm following since 2 months your surat service centre but no response...

Dear kenstar,

I am searching for my microwave repairing and service centre in raigarh chhattisgarh (Pin - 496001), but didn't found. Now i am feeling completely helpless, please give reply and arrange services for my microwave.

I am still searching service centre at raigarh please support.

Regards,
Sanjay thawait.
[protected]
[protected]...

I have purchased Kenstar Geyser 15 ltd on 23.10.16, invoice no. GJ-SAMBERG[protected] through Amazon.in.
Immediately on receipt of Geyser on 28.10.16, I have logged call for free installation. Still nobody turned for installation, inspite I have called person named for installation several times, though he told that he will visit times, still not visited. Ultimately he Had reason to say that my phone is not reachable.
Later...

The gas geyser we have is not working in proper condition from last few days. Every time the technician come make some corrections and again after 4 days the same prob arises.
We have already made complain 20 days back.. Ref no. NAG[protected]
But did not received any service yet from the company side.
Its high time now,
Kindly give the response....

Reference no is SUR[protected] .. I'm Hanshraj from Ankleshwar Gujarat for Kenstar food processor model..MF 0808 .., some spare required.. (1) Blade Holder Pp (2) Blade Holder looking spindle.p p., Sir please arrange . I'm following since 2 months your Surat Service centre but no response from your service representative.. very poor experience from your service team..
Thanks & Regards
Hanshraj
Ankleshwar
[protected]...

A very satisfied customer of kenstar make microwave (Product performance excellent). I registered complaint on 30.07.2016. (Pun [protected]) as my microwave was not working, very promptly service engineer came same day and inspected microwave and took advance rs2000.00. Since then he has tried to repair micorwave 3 times and in all took rs 5250.00 so far but he could not fix the problem and microwave is not in working condition till today....

I call kenstar customer service in june 2016 and we are in august 2016. The microwave i bought from you guys is defected and because it's under warranty you guys refuse to repair it? I will ensure that i do not recommend kenstar products to anyone i know. I am still waiting for a technician to reach out to me and service my product. Hyd[protected]. Bad service!!...

I purchase Kenstar Remote fan From Kundan Electornics on 7.6.2016, With in one week fan got problem with full of sound, unable to sleep, i informed to kundan electronics about the problem they told they will book the complaint and send their electrician to test, that electricain alwys busy with is works in vidyanarayan pura, we daily call him when you will come for check up he always post pone today, tomorrow, tomorrow we are beggers like...

If the service does not do so in vain
Pick it up and take
Lucknow place so worthless service and what will ye then...

Dear sir,

I had purchased kenstar air cooler from sai electronics on 14/04/2016 since than i have done 3 complains for different reason.
1. Ahm[protected] on 04/25/2016 & resolved on 04/26/2016.
2. Ahm[protected] on 05/04/2016 & resolved on 05/07/2016.
3. Ahm[protected] on 05/18/2016 for motor & remote pcb had fired.
& it was resolved on 06/01/2016 by changing used motor & remote...

I lodge a complain on 18th June 2016, service executive attended on the same day but as i had miss-placed the bill he said he cant service without bill hence i sent him scanned copy of bill on 20th and reopened the service call but till date there is absolutely none of them came to my place to replace the motor which was absolutely under warranty...
i received msg on 24th June 16 saying part pending...on 26th i called Area Incharge...

Dear sir,
Very bad response 😡😡😡😡 kenstar cooler CW-121 DOUBLE COOL DX .no use customer care number [protected]. I'm going to consumer court and complaint. My complaint phone number:[protected], [protected]. No response 😡. Not working cooler
I need replacement sir. I'm not used only one day .just 10 minutes not running cooler sir that is problem. I don't no English language so please try to understand my massage...

I have purhcase kenstar cooler on 18th of april'16 from sharma electronics, jamalpur, munger, bihar.
Now the sitution is this, sometimes fan and water pump stop working suddenly and this was happens from the last month (Last week of april). Current is also following in the whole body.
I have already informs about the same to the seller but there is no such a step taken from that side. After complaining online their technician...

Respected sir/madam,
The coolar modle jetcool re is fail. The blower technology with honeycomb pad is not successful in it because it do not deliver cool output. The coolar runs but no cooling, only humidity spreads in the room. My humble request pls. Change the coolar and supply me the model which is successful one. Also stop production of such costly and non efficient modles which actually fails to deliver the cool output as other...

Hi Kenstar Team,

We had purchased Kenstar Cooler on 29th Apr, 2016 from Croma, Bangalore. But the cooler worked only for 2 days and then stopped(Motor got burned). We informed Croma, Bangalore, but they informed to connect with Kenstar customer care. We had to complain 3 times before they finally reached home to get it serviced. We informed them that they need to get the cooler exchanged since we used it only for 2 days, but...

I am using kenstart microwave no kj25csl4 since last 3-4 years, and a month back my microwave glass plate got broken and hence, have requestd for new glass plate approx more than 15 -20 days back at below online portal — https://handyhome.In/kenstar-customer-care - but than no one visited us or no bother to help.. Seems like kenstar is such a worst product, who doest bother for after sales service...

I purchased this product through flipkart on 5th dec 2015. It is not woking and i complained on 15/5/2016 and the service ticket no. Ban[protected]. For the last 6 bays, no body turned up and i reminded too. I need help and i a unable to do the service with any one too as warranty is there for this.

Send a person as soon as possible.

Kadarkarai alagarsamy
Cell no. [protected]...

Hello,
Hi myself murtaza, i have got a new kenstar glam 35r air cooler recently. When i plugged it on i am facing a problem with that. When i turn it on it throws a access amount of water with air at front. Its damn irritating. We cannot even sit in front of your air cooler. I had words on your customer care number and after two days your technician come to my place. He checked, tried a lot and says this problem is not sortable for...

I have taken kenstar glam 15 r cooler just 2 months before by paying 6700 rs which is so costly just because they are giving warranty of product for 1 yr, now just in 2 months i am getting problems again and again when i am calling to kenstar number [protected] they are telling us we cant do anything you call to service centre we dont have any responsibility we cant do anything and all, so cheap company just give warranty to customer and...