Kenstar Complaints & Reviews

Reference. No:tha[protected] is closed - this is the recent message from ur call centre on 5th april. Now i bring u the facts. The very same anwar came home on 4 th april with a black wheel (While the rest of wheels are white). The next one is, he is supposed to repair the water level indicator, but didn`t have the spare then. The indicator was the main problem which he too was very well aware as i had told in my conversation on 1 st april...

It's 10 months i bought Kenstar AC. now days it's not cooling properly, almost, i complaint customer care, and waiting for engineer to visit.
after a week I tried to reach customer about details of my complaint, but unfortunately their line is always busy and not able to connect since a week.

not sure how customer care service would be busy always and even after waiting for 30 mins also never gets connected to executive,...

Dear Sir,

2015, I have Kenstar AC installed in my house in Pune.
Its extremely unfortunate & I deeply regret to inform you that the AC has been giving me trouble year after year.
2016 the engineer from Kenstar came and said there is no gas and therefore he filled the gas and charged us between 1500 to 2000 INR.
2017 same problem and your engineer said the previous engineer did not fill gas properly & he...

I have purchased a kenstar icecool cooler on on 7/mar/2018 from suchitra stores. Which was worked for hardly 2 hours and stopped working.
I have approached to the bajaj electronics store for replace but they recklessly said we are not responsible for that damage talk to kenstar and a person engineer came & checked and removed all the wires n kept same then gave the status to concern person kenstar store manager in bajaj electronics...

Dear sir/madam,

I have purchased kenstar water heater on 05-jun-2017. It has problem with tank, as a result water is leaking. We have informed the customer service & they have changed 4 times the tank but still the problem remains.

I have been assured that the heater would be replaced shortly, but it’s been 6 months, but there is no response. We need a permanent solution either by replacement or refund of...

I bought a iron on[protected] from big bazar indore.
After some time, when i needed it and when i wanted to use it from packed box there was a problem of water leakage.
That time complain to bhopal call center[protected]
Indore local service vendor take my faulty iron from my home for repair it around 3 month ago, today i am getting calls for deposit rs. 250/- as for using charge of iron. Which is never using by me...

Dear Team

I was waiting for my kettle to be exchaged as it was in warranty and the part was unavailable by the company and they suggested me that we will replace the same but since last 3 months i am waiting for the same.
Now, no one in your company is bothered to call back as i was calling to all people Mr. Bansi lal who is BSM and Mr. karan and also mr Rahul too but they are not reverting they are in meeting since...

I have complained regarding my water geyser is not working from past 5 days and even after complain no action have been taken care of.
Today one customer representative called he will come for inspection but only for inspection. I am asking after wating for a weak he is coming for inspection only. I need my geyser to be repaired or replaced as soon as possible.
It is very unfortunate and very irresponsibility towards complaints....

I had bought the geyser through Amazon October 2016. In the month of July 2017 the geyser stopped working. We registered a request for repairs on your registered number. The service man while opening the geyser dropped it and damaged the complete body of it. He assured that a man would come and pick up the geyser at the earliest and the damage caused due to fall will also be looked into. We kept following with the service center and they...

Customer care number called :[protected]
Product: water heater jacuzzi

On nov 8th 2017 i have raised a request reference no: pat[protected] with a complain of leakage issue in my water heater. When the technician came he tld it will take one week to order the required part and instead of 1 week the faulty parts was replaced on 23rd nov 2017.
After this on dec 3rd 2017 i faced issue i afced another issue of led...

I bought this gyser from fliptkart where warranty was for 2 years, my gyser stopped working and raised a complaint on 2nd jan 2018, after that i am having run around between customer care and service center. Today i recived a call stating i have to pay for the parts, i to call area head, syed basha, india head sachin sharma but they are least interested in resolving my issue. I have also raised complained to flipt regarding the same issue....

I purchased one kenstar gysyer model aquasplash 15 ltrs, product sl no. A[protected] vide invoice no. Bpj-s0007700 dated 15.10.17 from the dealer, patra electronics, bhubaneswar for an amount of rs.9000/
That at the time of installation, the product was found defective as the right side of the product was bent inside for 4/5 inches and the mechanic told me to replace it with in 4/5 days.
That i made complaint to the...

I have raised complain with kenstar, specifying the microwoven is stop heating which is in warranty. Accordingly i have received a complaint no : ban[protected] dated 22nd nov 2017.

I have made many followup with customer care, write an email as well but no action. Every time getting a response as the ticket is pending because of parts procurement. Don't understand how many days they need to resolve the issue. The service is...

I have a kenstar electric 6 litre water litre. Which stopped heating water. Cutoff light is always on and water does not heat. I feel thermostat has gone. Request you to call me n send service person to replace thermostat. I called all customercare number but none of the numbers are working from trivandrum. Request you to do the needful as early as possible...

I have recently purchased geyser of kenstar (Kenstar 15l kgs15w5m) and as soon as i started the geyser it started leaking.
I called number of times to customer care and registered complaints but no one visited to resolve the issue.
It's been more than month now.
I have to throw this new geyser due to poor customer service.
Serial no of geyser - a[protected]...

I had bought a kenstar gyser 15l on[protected] just less than 2 months ago through amazon.

Few days ago, it started leaking and there was the electric current in my complete bathroom due to it.

For the last few days i am not using it and has logged a call at "[protected]" for this on 10th nov (Friday), someone came on sunday (12th nov) and told me that element is leaking.

And he went. After 5...

I had ordered kenstar 25 ltrs geyser thru snapdeal on feb 3rd 2017. It was installed by kenstar service engineer. We used it for couple of days at that time but since the climate was cold at that time, we stopped using it. Now, from the past couple of weeks, when we are switching it on and keeping it on for around 30 minutes also, it's sending out the hot water just for about 2-3 minutes and then cold water is coming.

I tried...

Hi,

Sub — kenstar hot water spring kgs15w5m 15 liter 2000 watt storage water heater x000jxls0r issue not resolved after many complaint.

I bought water heater on 18 oct 2016. Till now, it has been damaged approx 10 time. Every time keep calling to the customer care and lodge the complain after lodging the complain their is no response from kenstar again we need call to customer care then they provide technician...

Hi,

I have been purchased a product of kenstar with 5 star rating and the product is worst quality. I have contacting the services people but we are not getting the satisfactory answer from them.

When i am very disappointed about the service and product of kenstar. Really we don’t have words to explain the service part as well.

I have been registered so many complained to customer care as...

Dear team,

I have purchased a kenstar water heater from amazon. It was not informed about the installation.
So we have arranged a 3rd party to do installation and which was not working from day1.

He has said that i have not picked the call so he has cancelled the call.. But i am sure i haven't missed a single call. Very worst part from kenstar

Amazon has also not helped in the issue br...