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Kenstar Complaints & Reviews

2.5
Last updated Jan 27, 2024
Complaints 739
Resolved
363
Unresolved
376
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Aurangabad
Bulandshahr District
Uttar Pradesh
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431005

Kenstar reviews & complaints page 17

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padam kr jain
from Jaipur, Rajasthan
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Spare parts of food processor not availabe at Jaipur

Address:Jaipur, Rajasthan

I have a Food processor .The Driver shaft of that has damaged and new shaft is required to use food processor. Please advise me from where in Jaipur Centre the DRIVER SHAFT of foof processor will be availabe .Your TOl free Number[protected] is not existing and number of customer care are not responding...
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ChanderShekhar Sharma
from Mumbai, Maharashtra
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Microwave door melted from inside and electric short circuit from Inside

Hi, I would like to log a complaint with regards to a Faulty microwave which was bought 4 months back.. It's door is getting melted from inside and last I used it, it has electric short circuit and wiring burnt smell. Refrence no. THA[protected] pending I had a word with Anwar from Thane service centre and his supervisor Mr. Tarun Maheshwari... All these guys are just giving me the run around and noone is responsible here. They are...
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Ambily Sivadas
from Naraina, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective, Pathetic Customer Service

Address:New Delhi, Delhi

We purchased 4 Kenstar ACs in April 2015, two of which are already giving us problems. One of them has stopped working showing an error code - E2. We registered a complaint on 7th Aug. The technician comes on 10th August who had absolutely no clue what E2 code meant. After we educated him about the error details using the manual, he tried to fix it with no success. He said that he was going to speak to the company guys who told him that they...
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A
Anshul1610
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Microwave

Address:Firozabad, Uttar Pradesh

I have a kenstar microwave - KJ25CSL4 puchase before 15 - 16 months but they not working from starting. they have a problem ther are not heating properly and door handle in not fixed properly. So i would like to replace from company please suggest....
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kunal26784
from Noida, Uttar Pradesh
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Poor Service - Hand blender-jazz not replaced

Address:New Delhi, Delhi

This is complaint is reference to my Complaint no DEL[protected] registered on 4 April 2015, till the date it's not resolved. New Complaint no given DEL[protected] executive take the hand blender for replacement but till the date there is no action. Regards Kunal [protected]...
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Rohitgupta13
from Agra, Uttar Pradesh
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Kenstar Faulty Air conditioner - 4 Problems in 3 months Pathetic Company

Address:New Delhi, Delhi

I purchased this air conditioner in April 2015, There has been problem since the time i purchased it. My a/c has suffered gas leakage twice, the customer service team is pathetic. Most recent case: My a/c is not working, there is error code E2 in the A/c. Service engineer visited my premises on 14/07/2015 to resolve to, he said he has changed the sensor. A/c was working fine that day. Now again today as of 15/07/2015, a/c is not working ....
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rstanuja1
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Center -not supportive

Address:Mumbai City, Maharashtra

I have called your customer care center on [protected] multiple times today on 10th July 2015 arounf 12pm. After taking dowm my complete address they are asking me to choose between 2 of the post office, which is close to my home.Now both the options provided to me are in a totally different area. i informed the customer sales rep that i am not aware of the post office, he says i cannot take my complaint if i cant chose between the 2 options....
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sugandh00
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kenstar cooler complaint

Address:Patna, Bihar

I am a kenstar Vibrant CT 9924 20L Personal Air Cooler Purchase 18/jun/2015 buyer sugandh kumar online purchase by PAY TM.COM. This air cooler is Damage/broken for Blower section and cooler run is big sound and not work . All ready lough a Kenstar Customer Care toll Free No complaint Date 25/06/2015 / Not Response a kenstar customer Department. Please Help. Sugandh Kumar MOB NO [protected]/[protected]...
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ksunil62
from Karmala, Maharashtra
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issuing faulty kenstar induction cook top

i have bought kenstar induction cooktop from "sangita distributers" main road, near 'kala maruti', OSMANABAD. on 20.05.2015 for Rs. 2500/- (distributor has not given the receipt.) also he hasn't tested it. as we tested at home on the same day. it was displaying ECA message on the screen. i have given it back to the distributor on very next day. he told me that the company man will repair it and he will call me as the piece get repaired. after...
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Address:Muzaffarpur, Bihar

Dear Sir I have baught your kenstar wondercool super cooler on 07.06.2015 from R M Enterprises, Muzaffarpur. Out of two cooler one of cooler's tank leaks when it filled up with water. We asked the dealer to replace the damage item with new one as i have paid for new cooler. No action has been initiated by the dealer. you are requested to please look into this matter otherwise i will be compelled to go further. model no. CL-KCBWTF1W-FCA Regards Rajiv...
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fayyaz_123
from Mumbai, Maharashtra
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Kenstart cooler service extremely disappoited.

Address:Mumbai City, Maharashtra

4th June 2015. KenStar service men replaced new motor and charged rs1650. On 6th June 2015 the cooler stopped. I had launched a complain on 9th june, Complain no. THA-[protected] nobody is responding. I called many times to mr.anwar whose mob is [protected], he's not coming or giving any response....
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Komel Kapoor
from Mumbai, Maharashtra
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Disappointed by service

Address:New Delhi, Delhi

Hi I am unfortunately having a kenstar cooler which I bought thinking its a big brand and known for its service. I loggged a complaint on 21st april 2015 and till now I am just fighting to get it resolevd. Your texhnicians from STAR world services visited and told that we need to change motor then he disappeared and never bothered to come to change. Finally after again complaining someone came from same service centre and changed motor....
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skardam
from Muzaffarnagar, Uttar Pradesh
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complaint Regarding installation

Address:Ghaziabad, Uttar Pradesh

Dear Sir. i have Purchase -Ken-Split-1 t-Ksm35.wn1-5 star Air Conditioner on 22/05/2015 by Amezon.com online. free offer that free installation. i have attempt free installation on 25 may. ref. n- GHA[protected]. but installation team give bad Advised to put compressor inside the home so i am ok but ask is there any problem to fit inside the home they told me no problem. but actually i am facing more problem. i have not use ac become when...
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prashant1028
from Mumbai, Maharashtra
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noise cooler

Noisy cooler Dear Sir, I have purchesed kenstar air cooler on 19/04/2015. It was good for 19 days after that its make noise so i have contact to service centre as on dated 09/05/2015 the customer care people they send 1st time ( after 10 days ) their technician 0n dated 17/05/2015 the technician was completly solved the cooler problem.Again Tuesday 19/05/2015 again noise problem I called to customer care today dated 20/05/15 .I can’t...
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shashank bajaj
from Mumbai, Maharashtra
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product not giving satisfactorly risponce

Address:Indore, Madhya Pradesh

sir, I am shashank bajaj from indore (M.P.) Before 2 days i parchesed kenstar slimline super modal coolar . shop owner told me this is he best coolar for room size 12*12 but this coolar is worst. this give cooling when the person sitting in front of this coolar i am very dispointed with this coolar from :-shashank Bajaj mob. no. [protected] Indore...
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aniket4562000
from Thane, Maharashtra
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regarding no service after complaint launch

Address:Thane, Maharashtra

I have launched a complaint regarding my Microwave not working on[protected] ref. no. THA[protected], contact number provided through sms is [protected] (Mr. Anwar) SVC center [protected]. Mr. Anwar (Kenstar representative) had called me in the evening (5 May 15) to know about the microwave problem and he informed me he will be visiting tomorrow (6 May 15), But he didn’t turn up that day…. Instead I received a sms through Kenstar company...
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Daljeet Goraya
from Naini Tal, Uttarakhand
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kenstar microwave p c b

Dear sir, I(Daljeet singh), purchased a microwave from your Co. and during the warranty period an internal problem occured i.e PCB SR.No 07036 and I gave it to kenstar service center Bareilly, on 29/10/2011. Since then neither i got my microwave problem short out nor i got my product back in my hand. I request you to please take a quick action against my problem. (Contact No.[protected])...
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Prince Lucky
from Hyderabad, Telangana
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new motar

Address:Hyderabad, Andhra Pradesh

good afternoon sir/mam my kenstar cooler motar has been damaged so please i want new motar for the which is "cooler double cool dx" so plaese help me my contact number is [protected] ; [protected] my address : khabeer nagar, sailaja appartment, 123/B, third floor .302 room number, opposite HDFC ATM . hyderabad 500018.....
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chandra6225
from Bengaluru, Karnataka
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No responce & service number is wrong

Address:Hyderabad, Andhra Pradesh

My Grander stopped working and have raised a complaint on 05th May'2015 by calling customer care number[protected] and my complain number is HYD [protected]. Despite their SLA stating a contact within 24 hrs. No one attended my complain. when checked with customer care they have given [protected] and this is wrong number. Please advice me what to do....
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chandra6225
from Bengaluru, Karnataka
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No responce

Address:Hyderabad, Andhra Pradesh

Have raised a complaint DEL[protected] on 28th August for repair of my AC which had stopped cooling. It took the team 3 days to get back to me despite their SLA stating a contact within 48 hrs. Then they visited and looked over things and said that motor needs to be repaired so another engineer will come next day and look over things. The engineer came next day and said that the motor they need isn't available with him and they will need to...
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