Kent RO Complaints & Reviews

Dear Friends Never go and buy any Kent water purifier when I brought this RO Its really wasting of money within warranty period you have to pay money for all your suffering even you never get service on time It's sensor not worked properly even TDS is more then required it supply water even all the specification shown in brochure and displayed in add on Television is not actual guys never go for Kent I tried...

I purchased a Kent water purifier from Alex Home Appliances on 7.9.2013.Which is only about two years ago. However few months after the installation the machine started giving me problems.The purifier stopped working at regular intervals . I of course had paid for a yearly maintenance contract and called them for time to time .Yet the problem till date has remained .They have not found any solution . Under the circumstance I request you...

Hi my number [protected] is updated in their records without my permission .I have been receiving numerous messages and phone calls because my number is updated on someone else's account. I have tried calling theircustomer service team.they are of no use.they are just lyng and not resolving my issue. My number is updated on some Manoj kumar's account and I feel harassed by the messages his current complaint number is[protected]..please...

I would like to inform you that me and my wife is suffering from health issue due to worst water quality of Kent RO, It is not filtering water properly. We are drinking water with TDS value 340 and my normal tape water TDS is 350. Which means water membrane & filter are not working. I checked my TDS and I logged complain in Kent, As per engineer comment that, my "Kent RO member and filter are gone". I am socked because it has been replaced...

I have been experiencing performance problem since I purchased the Kent water purifier-in year 2012. My location is at Kolkata. I contacted Kent service provider- Jyostna electronics. Every time their person came and did something and charged me - either replacement of parts or -and service charge. I did an AMC also for one year - and they did not do anything during this period . Few weeks back, their person Mr. A. Maity came and informed...

I had purchased a kent R.O from M/S Kailash, Patna in the month of June 2015 but same is not working. My address Arbind Kumar Sinha, Sita Bhawan, Dariapur Gola, Patna-800004. Contact No.[protected]R),[protected]R) Mob: [protected], [protected]...

Different Executives came in last 15 days to solve the issue. Each one explains the issue differently. Even they changed the membrane but still my RO is not working. Customer care says, Sr Executive will call you himself and given the his number. Now they are not picking up the phone even. And best part is they are asking for charges for new visit from tomorrow as 15 days grace period has been expired. How they can charge for that which...

We bought a kent water purifier three years ago and it has been giving us a lot of trouble after the first year. Now the pump is not working and repairing the same will cost about Rs.3500. I am very disappointed that we paid so much to buy the purifier and the brand is so well known but the product is terribly faulty! I will never recommend Kent to anyone else and will dissuade people from buying the same. My number is [protected]....

With a great regret I would like to inform you that from the last 5 months I am facing severe problem ( no water flow ) in my Kent. Till date I have paid service charges along with other accessories during this period i.e. Rs.4000, in which membrane costing Rs. 2500, SMPS Rs.935, along with twice service charges because of faulty technicians from April till August. Following is my last complaint no. during this period :- [protected] 25th...

Dear Sir, I bought a Kent RO water purifier on 29/05/2015, the invoice number of the product is 2984. The machine got fault two times within 4 months. We stay in a remote area and we have a 8 months old baby, and the purified water is very much needed on our house. The problem is Kent service center is very irresponsible in terms of providing service. The last time the service person came 3 days after complain, and this time it is already...

I bought Kent Pearl RO purifier in Adishwar Bangalore and not able to make installation for past 2 weeks. I am completely frustrated with Kent RO service in Bangalore. Even for basic installation it is complete headache and service personel in Bangalore is rude. Call center is another hopeless, it is becoming difficult to even raise a request with their call center. I need immediate resolution of the problem else take the product...

I had purchased Kent grand+ model RO water purifier a year ago I have not got single free service during warranty period which I was entitled The Co does not have direct service it's offered through service centre's who charge according to their whims and fancies Though I complained the Co thru mails they r least bothered and I also bought the purifier due to its endorsement by a great person but Co does not have any customer policy as the...

Kent was working nicely after service kent started showing problem. then i call and lodged a complaint that kent is not working. now its going to be 20 days till date they neither shown up and also they are not receiving my call. its like kent has worst sevice ever then why everyone should buy. if they are giving like this service. its better i should say to my friends and relative and also everyone that not to buy kent ru. if like this...

A person called Dilip Kamble, who came through Global Distributors in Pune initially had been servicing my Kent RO since last 2 years. Since it seemed he is changing parts unnecessarily & charging us a hefty amount we decided to go for the AMC, which was suggested by him. He took the AMC amount of Rs.3500 & is absconding since then. When I logged a complaint, somebody called me from Kent & I was told the center in question is...

We have experienced poor/worst service from your customer care associates. they have been ignoring our requests since we bought your purifier online instead from them. Recently Kent service support staff visited our home - but after that everything started to going wrong. filter starts leaking - when we contacted him - hi seems to be less cared about it and advised us to contact customer care. even after second his visit problem persists...

I had purchase Kent RO commercial (25 Ltr ) on May'2015 & it started some leakage problem, water is not filtering and not coming into the tank during last 15-20 days. In this regard i had registered a complaint to my service provider named Gaurav Baran But we are really sad to say that everyday after the problem has been arrived they are fooling me by saying today will go, tomorrow will go etc. but since last 15-20 days no-one hasn't came...

The Annual maintenance cost is so high, with service maintenance contract it comes to about 50% of the cost of the R.O. every year. The Candles are priced so high that it has become prohibitive now. The Candles are not available in the open market. The manufactures are taking consumer for a ride by not advising in advance the maintenance cost per year....

Dear KENT team, I am mentally very disappointed with your service, Please take return your product and refund me my total amount as per the bill.I dont want this type of your service. Please take seriously & immediate action on this matter.I dont have any problem with your product but problem is only your service.Now i dont want the both (service & product ). I think KENT were not going to solve my complaint.OK..Now i m going to share...

I complained regarding service center of Kent in Meerut but Kent shows no interest in complaint like what that service center do with diff cust. They just asked for contact details but no action took place. I didn't saw such carelessness in any other company and in such serious case in which cust caught their technician red handed. I am frustrated now and going to take cop help.....

Hi, After many followups Kent RO installation is still . My request number is [protected]. This is registered on 18th August 2015. Installation should have within 24 hours . But after many followups from customer care they are not providing any satisfactory answer. This is very shameful for a branded company. Regards, Deepak kumar [protected]...