[Resolved]  Kent RO — Kent Pearl RO not working

Hi Sahbbir,

We deeply regret the inconvenience caused. Please share your contact details with us. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

We brought a kent pearl ro machine purchased on 18th November 2013 bearing serial no. KR[protected].Since the day we have brought we had always faced problems with the water flow of the machine.Every next day the machine stops working.Whenver we call the customer care, they wash off their hands by directing us local service provider(SNS SERVICES) and they take their own sweet time to come and check the machine. The make some temporary adjustments and go off.In few hours again the problem starts.We have to order mineral water from the outside vendors despite having a RO of rs.16000 at our place which is more of a dummy product lying at our home. Despite our representatives are neither repairing it permanently nor replacing the piece.
We are fed up of the poor service level of Kent and did not expect such a bad response.We want our machine to be replaced immediately as we have faced enough problems now.If Kent cant replace the machine, kindly refund our money.It was the biggest mistake spending Rs.16000 on this pathetic product.


Hoping Kent representative's to respond immediately and replace our machine.

Get yr Kent RO fixed and instantly sell it online, i[censored] get Rs. 5000 for a year old Kent Pearl then consider yourself highly fortunate. Also make sure that you suggest people to stay away from Kent products. Word of mouth will punish this fraudulent company and throw it out of the market.