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Kent RO

[Resolved]  Kent RO — regarding kent ro pre filter blocking

Address:199/4 Tech area air force station hakimpet, 500014

Sir i have changed the ro prefilter and membrane in month of september 19 after two month the prefilter getting blocked and replaced by the kent technician with in the warranty period. After a month prefilter getting again block what is the reason i don't know but within the month it should not be blocked. Very frequently it's not possible to change the filter. Please let me know why it is blocking frequently. Wheather item is duplicate or something wrong with the kent machine. Please clear the my doubts. Thank you.
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Feb 3, 2020
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2019
Kent RO Customer Care's response Dear Sir/Ma'am,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Verified Support
Jan 02, 2020
Kent RO Customer Care's response Dear Sir/Ma'am,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent
Complaint comments 
5 Comments

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Comments

As I requested many times to my kent water purifier, but my requestion is cancelled and no response your team, my product is under warranty period .So, please to respond my complaint.

Thanks and regards,
P.Rajeshkumar.

Reply
Rajesh@#$'s reply, Jan 20, 2020
As I requested many times to my kent water purifier, but my requestion is cancelled and no response your team, my product is under warranty period .So, please to respond my complaint. ALSO SUBMITTED THE SRVICE REQUESTION CANCELLATION IMAGE.

Thanks and regards,
P.Rajeshkumar.
Kent RO Customer Care's response, Jan 21, 2020
Verified Support
Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
As I requested many times to my kent water purifier, but my requestion is cancelled and no response your team, my product is under warranty period .So, please to respond my complaint.

Thanks and regards,
P.Rajeshkumar.
Reply
As I requested many times to my kent water purifier, but my requestion is cancelled and no response your team, my product is under warranty period .So, please to respond my complaint.

Thanks and regards,
P.Rajeshkumar.
Reply
As I requested many times to my kent water purifier, but my requestion is cancelled and no response your team, my product is under warranty period .So, please to respond my complaint.

Thanks and regards,
P.Rajeshkumar.
Reply
Kent RO Customer Care's response, Jan 22, 2020
Verified Support
Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent
I have not received any refund
Reply

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