Kent RO — supreme + failure of all filters within 1 year

Address:Coimbatore

Dear team,

This is reference to above subject the undersigned purchased the same on 26.05.2019 and installation done on 27.05.2019. As of now it has been attended around 8 times with reference to complaint numbers given below,[protected] /[protected] /[protected] /[protected] /[protected] /[protected] /[protected] / and present complaint number[protected] service centre told to change all filter's.

So every year need to spend rs 5000/- plus??? And if that is the case why do we need this unit, better to purchase water from out source and what is the use of this unit, compared to cost of investment and yearly maintenance is very high..

Usage of product approx 5 litres and max 10 litres for only drinking purposes.

Need to replace all filters on free of cost / replacement / refund without further delay.
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Dear Customer,

We sincerely regret the inconvenience faced by you. Please provide your registered contact number, machine serial number and complete address details via private message or at [protected]@kent.co.in Alternatively, you may also call us at +91-[protected].

Regards, Team Kent
MMJ_8888's [Complaint's author] reply, Jun 17, 2020
Already sent mail to reference mail id.
Almost 5 days over for this post, and no response from KENT Team and no calls from non of the people.
Is this is way KENT treating customers ???.
MMJ_8888's [Complaint's author] reply, Jun 22, 2020
No response ???
Still no response ???
Dear Customer,
We are sorry for your disappointment. This is something we'd never want you to feel about us. Your complaint is under process. Kindly cooperate with us. We will revert shortly.
Regards
Team Kent.
MMJ_8888's [Complaint's author] reply, Jun 29, 2020
My concern not resolved yet as of now.

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