Kerala Water Authority — online payment site not working

Address:Thiruvananthapuram, Kerala, 695004
Website:epay.kwa.kerala.gov.in

Your online payment site https://epay.kwa.kerala.gov.in/ is not working for the past few days. When i give the consumer id and password, always it says
"this site can’t be reached
Epay. Kwa. Kerala.gov. Inconsumerdetails. Php’s server ip address could not be found.
Dns_probe_finished_nxdomain:"

Because of this i am unable to pay the bills on time. It appears that the server is not working correctly. Pls get this rectified urgently

Regards,
Chithra s
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Comments

The site is not working and unable make online payment. There is another site, https://edistrict.kerala.gov.in/edistrictLogin.jsp"", it is not accepting overdue bills.

I am unable to pay water bill online for the past three months. Before that i used to pay online. Because of this i have pending bills. This complaint started when a news came that we can now pay water bills through online, before that news came everything was ok and we were able to pay online. As of now nothing is done. The server is facing a complaint. Kindly resolve it. My water connection is kochi 682001.
I am not able to make online payment for last two months. Always the message is the bill not uploaded. Consumer details [protected], UDR/2109/D
The payment site is not working since many weeks. I could notmake the payment for the previous bill, because of your failure. Received bill for the present bill. In it you put a penality of Rs10.00 on me for your failure. Anyhow, I tried many times for paying the new double bill. Still the same problem. Your site not working... May waiting to impose the penality again again.

Nevil Herbert
Id. [protected]

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    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
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