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Kerala Water Authority Complaints & Reviews

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Last updated Mar 18, 2024
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Kerala Water Authority
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Kerala Water Authority Phone Numbers

Toll free
+91 47 1232 8992
1396
666
Phone
+91 47 1233 3205
529
300
+91 47 1232 8658
127
90
+91 47 1232 8654
84
79

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Fax
+91 47 1232 4903

Kerala Water Authority Website

Kerala Water Authority Head Office Address

‘Jalabhavan’ Vellayambalam
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India
695033

Kerala Water Authority reviews & complaints page 21

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R
Rema Manoj
from Thrissur, Kerala
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water theft using hose

Address:Ernakulam, Kerala

Public Pipe connection provided near East Khandakaranan veli, Kottakkaparambu Road, North Paravur, Kerala is encroached by Smt. Santha Asokan by constructing a compound wall outside the said connection. She has already taken the water connection. Still she and her family members are stealing water using hose daily day and night. They have already placed a huge tank in tjheir compound to collect this water.. And because of this unauthorised...
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A
Ancyliya
from Palackattumala, Kerala
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I am complaining about new connection

Address:Thrissur, Kerala, 680688

Respected officer,
My father took newwater connection for my house use and i am BPL RATION CARD holder, , , 57 cm connection we spend 19000 rs to contractor for one day work as the order of water authority irinjalakuda, 1026 rs in water authority department i paid (approximately they gave totel amount of bill 20080 rs)again 6728rs estimate bill they given when the time off meter fixing time, now they told we are not under BPL scheme...
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4
4114106653
from Palghat, Kerala
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water supply problems

Address:Kozhikode, Kerala, 673011

Please note that from yesterday afternoon, there is no water supply. I called the calicut office # [protected] and thier answer is today is off.

Kindly do the needful to provide water authority water supply as quickly as possible.

Area : cherot mookambika temple road, nadakkave, chakkorath kulam, calicut 673 011

Consumer no. [protected] - this problem is not only for me, but to many residents in...
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B
Biju v d
from Gurgaon, Haryana
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water bill

Address:Kollam, Kerala, 683594

SIR,
എല്ലാ മാസവും കൃത്യമായി ഓണ്‍ലൈന്‍ പെയ്മെന്‍റ് അടയ്ക്കുന്ന വ്യക്തിയാണ് ഞാന്‍. ഈ മാസം ബില്‍ വന്നിരിക്കുന്നത് 17544/- രൂപയാണ്. ദ്വൈമാസ ഉപയോഗം 76 യൂണീറ്റു മാത്രമാണ്. അഡീഷണല്‍...
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S
sureshaykara
from Ernakulam, Kerala
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cannot make online payment

Website:epay.kwa.kerala.gov.in,www.kerala.gov.in/onlinepayments

I have received bill on 15/03/2018. But i cannot remit the amount through netbanking till now as the message shows the bill is processing even after 11 days from the date of receipt of bill.
Iam not able to remit the amount at cash counter due to health issues and kindly make necessary arrangements in the online payment site to remit the due amount at the earliest. Last date is 31/03/2018.
Consumer no. Prd/2939/d
Consumer...
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P
Prasad Pk
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wrong billing

Website:kerala.gov.in/kerala-water-authority

Please be informed that, water authority issued a bill on january 23, 2018 with a meter reading of 397 unit an i settled the bill accordingly. Now on 21 march 2018 issued another bill for the consumption of 387 to 425 unit instead of 397 to 425 unit. That means, kwa charged extra bill for 10 units of water. Please find attached both bills for your reference. Please do the needful asap

Yours faithfully

Prasad...
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S
shibuthanni
from Neyyattinkara, Kerala
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no water supply in my house connection

Address:689677

My name is jacob t george, consumer number clk 257 (Water authority ranny). I have a house connection from ranny water authority, but last one week there is no supply of water in my house connection. My connection taken from ranny major water project thottamon. I noticed the valve operator opening the valve in their interest for some location. So some of them will get water regularly and others need to wait indefinitely. We all taking connection...
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Address:Kozhikode, Kerala, 673571

This is to bring your kind attention that we are the resident of rc mukk in koduvally panchayath, where there is no water supply since last three months. We have brought this matter to koduvally water authority attention but no action has been taken until now. So we request you to kindly take this matter into your consideration and solve this issue as soon as possible.

Regards,
Gafoor
Poonkunnath
Rc mukku...
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S
sreedevi15
from Kallakkurichchi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting water since last 6 months

Address:Kottayam, Kerala
Website:kerala.gov.in/kerala-water-authority

I am a kwa consumer no: kmo/1073/d. I have not consumed a drop of water from kwa since last 6 months. I went to kottayam water authority and gave complaint regarding this for several times. They are always telling that they will do something. But unfortunately nothing has happened so far. I paid my entire dues last year and now paying my bills (Whatever is showing in their website under my consumer id) regularly, even though nobody is coming...
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S
Skyline melrose
from Neyyattinkara, Kerala
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non availability of water for reg no e34/3481/d

Address:Ernakulam, Kerala, 682024

We had been having regular water supply till apr 2013 and there was a sudden drop in water till sept 2013. From sept 2013 we stopped getting water. We were getting regular bills if rs.14144 bimonthly without supplying a drop of water. We are a flat consisting of 99 apartments and we are in great difficulty. Please restore our water connection, secretary, skyline melrose, padivattom, kochi email: [protected]@gmail.com...
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G
Gopi K B
from Idukki, Kerala
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non functioning of online payment portal

Address:Ernakulam, Kerala

The online payment site of kwa is not working properly and the authorities are seemed to be blind folded towards the complaints. I used to make online payment through the kwa web site using my consumer id and registered password. But after providing all necessary details regarding my debit card the transaction is seemed to be failed and an error message is showned as transaction failed. Even though the transaction is failed the payment has...
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Address:671315

I had been weeks that there is no water in my locality and employees at water authority are not cooperating kanhangad division. When ever we try to complain to them they mock at the people.
In alamipally water pipe has broken and water is getting waste excessively and they are not willing to repair the pipe also. If we tell them they say it doesn't come under them and not bother about this at all. We are suffering a lot.
Please...
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M
manu manoj 1984
from Thiruvananthapuram, Kerala
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no water supply for 18 days

Address:Thiruvananthapuram, Kerala

This is written to draw the attention of the responsible authorities to the problem we are facing. We live in puthenkanam under the venganoor grama panchayath. We are not getting the water supply for the last 18 days. Please note that water is supplied only once in a week which is not happening. This is an incnvinient situation for us. My water connection no:vrp_ 2887/d from kwa kanjiramkulam thiruvananthapuram kerala. Kindly request to solve...
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Address:686101

The residents in mannom nagar and other areas around changanacherry has been struggling because of lack of water supply. There is a very high number of seniors in this area who cannot find other means for this problem. There needs to be some assurance that water will be provided through the municipality at least once every week. Lack of wter supply will soon cause illnesses in this area. Please take action as soon as possible...
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T
Trisa Paul
from Kotamangalam, Kerala
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no water supply for months

Address:Kottayam, Kerala, 686010

Dear sir/ madam
This is written to draw the attention of the responsible authorities to the problem we are facing. We live in kottayam specifically, vadavathoor, jubilee nagar, thembraval kadavu, under the vijayapuram panjayath. We are not getting the water supply for the last 3 months. This is an inconvenient situation for us. If this is continuing and the summer heat drains all the wells we will be in big trouble. All the other houses...
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L
lazar jose
from Erattupetta, Kerala
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the pipe has been busted last 2.5years, and we are getting bill.

Address:Palakkad, Kerala, 678621

Dear sir,
Ref: 1. Bill no: 33102202
2. Route: 6511/2203
3. Consumer no: psr/4982/n (Non domestic)
4. Meter number: c/1338/12

I am the owner of the firm clearlac industries. As per the above consumer number, the connection of the pipe have to disconnect because it has been busted past two and half years and we are not getting water, we complained many times but there is no response. But now...
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L
linkhorizon
from Ernakulam, Kerala
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non domestic water connection

Address:Ernakulam, Kerala, 682011

Consumer no. E40/3700/n

As the water supply of our domestic connection was not sufficient to meet our requirement of 66 apartments, we took a non domestic connection on 02/08/2007 as per consumer number quoted above. Since then the supply was smooth and we were paying the dues on time.

Then we received a notice number 12792 dated 14/12/2017 demanding a huge amount of rs.2, 07, 542/-. We submitted the following...
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J
Jishadevan
from Eraniel, Tamil Nadu
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not a single drop to drink

Address:Kollam, Kerala, 690538

എന്റെ പേര് ഉഷാകുമാരി, കൺസ്യൂമർ നമ്പർtla/908/d, ph sub division chavara
കഴിഞ്ഞ 10 ദിവസങ്ങളായി ഒരു തുള്ളി വെള്ളം പോലും ലഭ്യമല്ല. പരാതിപ്പെട്ടിട്ടും ഇതുവരെ കാര്യമായ ഒരു നടപടികളും സ്വീകരിച്ചിട്ടില്ല.....
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P
PT Gangadharan
from Thiruvananthapuram, Kerala
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water meter

Address:Kozhikode, Kerala, 673016
Website:Indian consumer compliants forum

Dear sir,
1. Water meter at present is fitted at the cost of the consumer, through authorized /licenced plumbers at his cost. The expenditure involved is around rs2000.00 at present, which includes cost of meter and sealing and fitting charges. This is exorbitant.
2. It is submitted that this change of meter when required be got done under kwa and customer charged the actual amount. The amount can be recovered through water...
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Jayesh Mj
from Bengaluru, Karnataka
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not received even a drop of water

Address:Malappuram, Kerala, 676317

My water connection consumer no. Is pvr-27/d from kwa parappanangadi, malappuram, kerala on 16/11/2015

It is too much regreted to inform you that i have not received not even a drop of water till this date (09/09/2018)

Kindly request to solve this issue, as i have contacted office many times.

Jayesh mj, [protected]
Parambilpeedika po
676317...
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